NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
896 reports78,000 miles · Jun 8, 2010
Fuel System, GasolineVehicle Speed Control
I HAVE RECENTLY MADE A COMPLAINT TO CHRYSLER ABOUT A 2004 PACIFICA THAT I BOUGHT ABOUT 4MOS AGO. I KNOW THAT MY CAR MAY BE OUT OF "DEALER WARRANTIES", BUT WHEN THERE ARE THINGS GOING ON WITH YOUR VEHICLE THAT'S UNDER RECALL, SOMETHING SHOULD BE DONE ABOUT BEFORE SOMEONE IS INJURED OR EVEN KILLED. MY GAS PEDAL STICKS, MY CAR HAS…
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I HAVE RECENTLY MADE A COMPLAINT TO CHRYSLER ABOUT A 2004 PACIFICA THAT I BOUGHT ABOUT 4MOS AGO. I KNOW THAT MY CAR MAY BE OUT OF "DEALER WARRANTIES", BUT WHEN THERE ARE THINGS GOING ON WITH YOUR VEHICLE THAT'S UNDER RECALL, SOMETHING SHOULD BE DONE ABOUT BEFORE SOMEONE IS INJURED OR EVEN KILLED. MY GAS PEDAL STICKS, MY CAR HAS STALLED OFF ON SEVERAL OCCASIONS WHILE TURNING IN THE MIDDLE OF AN INTERSECTION, AND MY FUEL SYSTEM WAS NOT HOLDING OR DISTRIBUTING FUEL PROPERLY AND MY MOTOR MOUNTS ARE BROKEN! I CAN'T AFFORD TO PAY FOR MY CAR MONTHLY, AND PAY FOR REPAIRS THAT ARE ALMOST GOING ON WITH ALL 2004 PACIFICAS'. I PARK MY CAR ONLY TO USE ONE VEHICLE THAT 2 ADULTS AND A17 AND18YR HAVE TO TRAVEL WITH WHEN 3 OF THE 4 OF THESE PERSONS WORK. LIFE IS HARD AND ITS NOT FAIR THAT THE "BIG COMPANIES" CONTINUE TO GET AWAY WITH IT AND THE HARD WORKING PERSON IS FALLING DEEPER AND DEEPER INTO A DO IT THE BEST WAY YOU CAN SITUATION. PROBLEMS WITH THE FUEL SYSTEM HAVE SUPPOSEDLY BEEN FIXED AND THEY ARE INCLUDED IN A RECALL THAT DOESN'T INCLUDE MY VIN BUT MY MAKE AND MODEL AND YEAR! COME ON AMERICA!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
NHTSA ODI #10335308
Mileage unknown · Jun 7, 2010
Vehicle Speed Control
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WERE SEVERAL TIMES WHEN THE ACCELERATOR PEDAL BECAME STUCK. EACH TIME, THE FAILURE OCCURRED WHEN THE CONTACT WAS PARKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FUEL MODULE NEEDED TO BE REPLACED BUT THE …
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TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WERE SEVERAL TIMES WHEN THE ACCELERATOR PEDAL BECAME STUCK. EACH TIME, THE FAILURE OCCURRED WHEN THE CONTACT WAS PARKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FUEL MODULE NEEDED TO BE REPLACED BUT THE DEALER COULD NOT FIGURE OUT WHY THE VEHICLE SURGED FORWARD. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 78,000.
NHTSA ODI #10335014
71,000 miles · Jun 4, 2010
Fuel System, Other
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT SPEEDS OF 35 MPH, THE FUEL LEVEL INDICATOR DROPPED FROM ONE HALF FULL TANK TO EMPTY AND THE VEHICLE STALLED. THE VEHICLE THEN RESTARTED ITSELF AND CONTINUED TO READ FUEL LEVELS AT EMPTY. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN T…
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TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT SPEEDS OF 35 MPH, THE FUEL LEVEL INDICATOR DROPPED FROM ONE HALF FULL TANK TO EMPTY AND THE VEHICLE STALLED. THE VEHICLE THEN RESTARTED ITSELF AND CONTINUED TO READ FUEL LEVELS AT EMPTY. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGE WERE 71,000.
NHTSA ODI #10334573
Mileage unknown · May 26, 2010
Electrical SystemEngine And Engine CoolingEquipment
2004 CHRYSLER PACIFICA. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE RELATED TO THE ENGINE, AIR CONDITIONER BLOWER AND ALTERNATOR *TGW THE CONSUMER STATED WHEN THE VEHICLE WAS FIRST PURCHASED, THE AIR CONDITIONER BLOWER WAS NOT WORKING PROPERLY AND HAD TO BE REPLACED. LATER THAT YEAR, THERE WAS A WHINING SOUND COMING FROM THE …
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2004 CHRYSLER PACIFICA. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE RELATED TO THE ENGINE, AIR CONDITIONER BLOWER AND ALTERNATOR *TGW THE CONSUMER STATED WHEN THE VEHICLE WAS FIRST PURCHASED, THE AIR CONDITIONER BLOWER WAS NOT WORKING PROPERLY AND HAD TO BE REPLACED. LATER THAT YEAR, THERE WAS A WHINING SOUND COMING FROM THE FRONT OF THE VEHICLE NEAR THE ENGINE, HOWEVER THE DEALER WAS UNABLE TO FIND THE SOURCE AND TO THIS DAY, THE NOISE IS STILL PRESENT. THE CONSUMER STATED THERE WAS A WHINING SOUND COMING FROM OR NEAR THE POWER STEERING PUMP WHICH WAS EVENTUALLY REPLACED, HOWEVER THE NOISE CONTINUED. THE MOTOR MOUNTS, TIE RODS AND ROCKER ARMS WERE REPLACED. *JB
NHTSA ODI #10332766
10,000 miles · May 26, 2010
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 5 MPH, THE CONTACT STATED THAT THE ENGINE MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE MOTOR MOUNTS. DURING A ROUTINE OIL CHANGE, THE CONTACT WAS INFORMED THAT THE ENGINE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE CONTACT STATED …
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TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 5 MPH, THE CONTACT STATED THAT THE ENGINE MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE MOTOR MOUNTS. DURING A ROUTINE OIL CHANGE, THE CONTACT WAS INFORMED THAT THE ENGINE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY FAILED TO START. THE FAILURE HAD NOT BEEN DIAGNOSED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 102,000.
NHTSA ODI #10332350
70,000 miles · May 21, 2010
Vehicle Speed ControlCrashInjury
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE PULLING INTO A PARKING SPOT AT SPEEDS OF 3 MPH, THE VEHICLE ABNORMALLY ACCELERATED TO SPEEDS OF 60 MPH. SHE WAS UNABLE TO STOP THE VEHICLE AND PROCEEDED TO CRASH INTO A CONCRETE POST. THE CONTACT DROVE THE VEHICLE TO A LOCAL REPAIR SHOP FOR REPAIRS. THE VEHI…
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TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE PULLING INTO A PARKING SPOT AT SPEEDS OF 3 MPH, THE VEHICLE ABNORMALLY ACCELERATED TO SPEEDS OF 60 MPH. SHE WAS UNABLE TO STOP THE VEHICLE AND PROCEEDED TO CRASH INTO A CONCRETE POST. THE CONTACT DROVE THE VEHICLE TO A LOCAL REPAIR SHOP FOR REPAIRS. THE VEHICLE WAS NOT INSPECTED BY THE DEALER NOR WAS THE MANUFACTURER CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
NHTSA ODI #10331595
Mileage unknown · May 19, 2010
Structure
I HAVE HAD MY 2004 CHRYSLER PACIFICA FOR 5 YEARS. IN THOSE 5 YEARS I'VE HAD TO REPLACE THE FRONT BUMPER 3 TIMES. ALL THREE TIMES IT WAS DURING WINTER DURING SNOW FALL. I SPOKE TO SOMEONE AT AN AUTO BODY THIS TIME AROUND AND HE TOLD ME THAT IT IS AN ISSUE HE HAS SEEN WITH THE PACIFICA WHERE IF TOO MUCH WEIGHT IS PUT ON THE FRO…
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I HAVE HAD MY 2004 CHRYSLER PACIFICA FOR 5 YEARS. IN THOSE 5 YEARS I'VE HAD TO REPLACE THE FRONT BUMPER 3 TIMES. ALL THREE TIMES IT WAS DURING WINTER DURING SNOW FALL. I SPOKE TO SOMEONE AT AN AUTO BODY THIS TIME AROUND AND HE TOLD ME THAT IT IS AN ISSUE HE HAS SEEN WITH THE PACIFICA WHERE IF TOO MUCH WEIGHT IS PUT ON THE FRONT BUMPER, IT COMES OFF. THIS COULD POTENTIALLY CAUSE AN ACCIDENT IF IT COMES OFF WHILE DRIVING. I CONTACTED CHRYSLER AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO FOR ME AS THE WARRANTY WAS UP AND THERE WAS NO RECALL. I AM NO LEFT HAVING TO FIX THIS AGAIN FOR THE THIRD TIME. *TR
NHTSA ODI #10331289
108,000 miles · May 19, 2010
Structure
AFTER BRINGING MY VEHICLE IN FOR A CLUNKING NOISE IN THE FRONT END THE MECHANIC DISCOVERED MY ENGINE CRADLE ON MY 2004 CHRYSLER PACIFICA WITH 108,000 MILES IS FALLING APART AND RUSTING THROUGH. I CONTACTED CHRYSLER AND THEY WOULD NOT DO ANYTHING AS THE VEHICLE IS OVER THEIR 5 YEAR/100,000 MILE WARRANTY. UPON FURTHER RESEARCH I H…
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AFTER BRINGING MY VEHICLE IN FOR A CLUNKING NOISE IN THE FRONT END THE MECHANIC DISCOVERED MY ENGINE CRADLE ON MY 2004 CHRYSLER PACIFICA WITH 108,000 MILES IS FALLING APART AND RUSTING THROUGH. I CONTACTED CHRYSLER AND THEY WOULD NOT DO ANYTHING AS THE VEHICLE IS OVER THEIR 5 YEAR/100,000 MILE WARRANTY. UPON FURTHER RESEARCH I HAVE SEEN SEVERAL CASES OF THIS SAME ISSUE IN CANADA THAT IS BEING COMPLETELY FIXED BY CHRYSLER. ALSO THERE WAS A CASE IN THE UNITED STATES THAT WAS REPAIRED BY CHRYSLER AS WELL. AT 6 YEARS OLD AND ONLY 108,000 MILES MY VEHICLE CAN FALL APART UNDERNEATH AT ANY MOMENT AND THAT IS UNACCEPTABLE, ESPECIALLY SINCE THIS PROBLEM IS BEING FIXED WITHOUT QUESTION IN CANADA. *TR
NHTSA ODI #10331189
94,550 miles · May 17, 2010
Structure
FLAT TIRE LED US TO THE MECHANIC ONLY TO FIND THE SUB-FRAME/ENGINE CRADLE WAS COMPLETELY ROTTED THROUGH ON PASSENGER SIDE. IT WAS ALSO ROTTED AND ABOUT TO BREAK ON DRIVER SIDE. *TR
NHTSA ODI #10330919
85,000 miles · May 11, 2010
Vehicle Speed Control
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT 2 MPH IN REVERSE, THE ACCELERATOR PEDAL SUDDENLY BECAME STUCK TO THE FLOORBOARD, CAUSING THE VEHICLE TO ACCELERATE UNCONTROLLABLY. THE CONTACT SHUT OFF THE VEHICLE TO STOP THE FAILURE. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE CONTACT CALLED THE MANUFACTURER AN…
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TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT 2 MPH IN REVERSE, THE ACCELERATOR PEDAL SUDDENLY BECAME STUCK TO THE FLOORBOARD, CAUSING THE VEHICLE TO ACCELERATE UNCONTROLLABLY. THE CONTACT SHUT OFF THE VEHICLE TO STOP THE FAILURE. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD BE SENT TO INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 85,000.
NHTSA ODI #10329979
NHTSA investigations
3EA06010 · Fuel Tank Punctures
Opened Jun 15, 2006 · Closed Oct 11, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Fuel System, Gasoline:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
RQ06002 · Engine Stalling
Opened Feb 27, 2006 · Closed Jun 22, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Fuel System, Gasoline; Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Engine And Engine Cooling
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Fuel System, Gasoline
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
PE06009 · Fuel Tank Punctures
Opened Feb 22, 2006 · Closed Jun 15, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MURANO VEHICLES THAT MAY HAVE HAD INSUFFICIENT SHIELDING OF THE FUEL TANK TO PREVENT PUNCTURES AFTER CONTACT WITH ROAD DEBRIS.NISSAN ISSUED RECALL 06V-003 INVOLVING INCREASING THE SHIELDING OF THE FUEL TANKS TO REDUCE THE LIKELIHOOD OF TANK PUNCTURES. CHRYSLER HAS NOTED THAT THEY HAD IN PLACE FROM JANUARY 2003 TO JUNE 2005 A PARTS RESTRICTION PROGRAM ON PACIFICA FUEL TANK REPLACEMENTS WHICH MAY HAVE MADE THE NUMBER OF REPORTS ARTIFICIALLY HIGH IN COMPARISON TO MANUFACTURERS WHICH DID NOT HAVE A SIMILAR PROGRAM IN EFFECT.CHRYSLER ALSO QUESTIONED WHETHER MANY OF THE FIELD REPORTS OF FUEL TANKS REPLACED DUE TO DAMAGE FROM UNKNOWN CAUSE WERE ACTUALLY PUNCTURED. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-010) TO GATHER ADDITIONAL INFORMATION CONCERNING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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