NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
42 reportsClear category filter68,729 miles · Apr 28, 2008
Electrical SystemFuel System, Gasoline
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHEN THE CONTACT STARTS THE VEHICLE, THE FUEL GAUGE DIAL FLUCTUATES UP AND DOWN AT RANDOM. THE FUEL LIGHT ILLUMINATES AND A SOUND IS HEARD AS WELL. THE DEALER STATED THAT THE FUEL GAUGE PEDOMETER FAILED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS, BUT LEARNED OF A TECHNI…
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TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHEN THE CONTACT STARTS THE VEHICLE, THE FUEL GAUGE DIAL FLUCTUATES UP AND DOWN AT RANDOM. THE FUEL LIGHT ILLUMINATES AND A SOUND IS HEARD AS WELL. THE DEALER STATED THAT THE FUEL GAUGE PEDOMETER FAILED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS, BUT LEARNED OF A TECHNICAL SERVICE BULLETIN. HE BELIEVES THAT THE VEHICLE SHOULD BE UNDER A RECALL FOR THIS FAILURE. THE DEALER REFUSED TO REPAIR THE VEHICLE; THEREFORE, THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 68,729. UPDATED 6/9/08 *CN
NHTSA ODI #10225939
26,000 miles · Dec 12, 2007
Electrical SystemFuel System, Gasoline
MY CAR HAS COMPLETELY SHUT OFF ON ME ON 4 DIFFERENT OCCASIONS. THE FIRST TIME THE DEALERSHIP SAID IT WAS A FUEL LINE PROBLEM AND CLEANED THE FUEL LINE SYSTEM. THE SECOND TIME THE PROBLEM HAPPENED, LEAVING ME STRANDED ON THE SIDE OF THE ROAD AGAIN, THE DEALERSHIP CHANGED A SENSOR. THE 3RD TIME, SAME SCENARIO, THE DEALERSHIP TOLD …
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MY CAR HAS COMPLETELY SHUT OFF ON ME ON 4 DIFFERENT OCCASIONS. THE FIRST TIME THE DEALERSHIP SAID IT WAS A FUEL LINE PROBLEM AND CLEANED THE FUEL LINE SYSTEM. THE SECOND TIME THE PROBLEM HAPPENED, LEAVING ME STRANDED ON THE SIDE OF THE ROAD AGAIN, THE DEALERSHIP CHANGED A SENSOR. THE 3RD TIME, SAME SCENARIO, THE DEALERSHIP TOLD ME THAT THEY 2ND OCCASION THE "COMPUTER" GAVE THEM A FAULT, BUT THE FIRST TIME IT DIDN'T SO THEY FIXED WHAT THEY "THOUGHT" THE PROBLEM COULD BE. ON THE 3RD OCCASION, THEY TOLD ME THAT WHEN THE 2ND EVENT HAPPENED IT GAVE THEM A FAULT THAT COULD HAVE MEANT THAT ONE OF TWO SENSORS HAD GONE BAD. THEY SAID THAT IF THE CAR WAS UNDER WARRANTY THEY WOULD HAVE JUST REPLACED BOTH SENSORS. SINCE THE CAR WAS OUT OF WARRANTY, THEY JUST REPLACED THE ONE "THAT USUALLY GOES BAD." SO ON MY 3RD TRIP TO THE DEALERSHIP, THEY REPLACED THE SECOND SENSOR AND OF COURSE I HAD TO PAY FOR THE LABOR AGAIN. THE PARTS THEMSELVES COST $20 EACH AND IF ASKED THE FIRST TIME IF I WANTED TO REPLACE BOTH SENSORS LIKE THEY WOULD FOR A WARRANTY REPAIR, I WOULD CERTAINLY HAD AGREED. MY 4TH EVENT HAPPENED 4 WEEKS AGO. MY CAR IS STILL AT DEALERSHIP I TYPE THIS. THEY SAY THEY HAVE NO IDEA WHAT IS WRONG WITH THE CAR, BUT THAT THEY CAN TEAR THE CAR APART AND CHECK OUT THE WIRING AND IF THAT'S THE PROBLEM, IT WILL COST $6000 TO FIX. JUST TO DIAGNOSIS THE PROBLEM I HAVE TO PAY A MINIMUM OF $240 WHICH THEY TELL ME MAY NOT DIAGNOSIS THE PROBLEM AT ALL. I FEEL THAT THIS VEHICLE IS A HUGE SAFETY HAZARD. IT ONLY HAS 30,000 MILES ON IT AND HAS GIVEN ME NOTHING BUT TROUBLE SINCE I PURCHASED IT AS THE SECOND OWNER ON FEBRUARY 28, 2007. THE CAR JUST SHUTS OFF WHILE DRIVING EACH TIME LEAVING ME STRANDED WITH MY 2 YOUNG CHILDREN WHERE EVER WE ARE. EACH TIME I HAVE HAD TO WAIT FOR A TOW TRUCK TO ARRIVE TO TAKE US TO SAFETY. I HOPE THAT OTHERS HAVE THIS SAME COMPLAINT AND THAT CHRYSLER WILL DO SOMETHING TO MAKE THIS RIGHT. *TR
NHTSA ODI #10211535
40,000 miles · Jun 13, 2007
Fuel System, Gasoline
WHILE DRIVING THE FUEL GAUGE SUDDENLY DROPPED FROM 1/2 TANK TO EMPTY AND THE FUEL ALARM SOUNDED. I WAS ABLE TO IMMEDIATELY STOP AND REFUEL WHILE ONLY BEING ABLE TO FILL ABOUT 1/2 A TANK FULL. THIS HAPPENED ON THREE DAYS WILL ON VACATION TRAVELING. I CALLED MY HOME PURCHASE DEALER AFTER THE SECOND EVENT TO DISCUSS THE PROBLEM…
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WHILE DRIVING THE FUEL GAUGE SUDDENLY DROPPED FROM 1/2 TANK TO EMPTY AND THE FUEL ALARM SOUNDED. I WAS ABLE TO IMMEDIATELY STOP AND REFUEL WHILE ONLY BEING ABLE TO FILL ABOUT 1/2 A TANK FULL. THIS HAPPENED ON THREE DAYS WILL ON VACATION TRAVELING. I CALLED MY HOME PURCHASE DEALER AFTER THE SECOND EVENT TO DISCUSS THE PROBLEM AND WAS ADVISED TO KEEP THE FUEL ABOVE 1/4 TANK AND BRING TO THE SHOP ON RETURN FROM VACATION. UPON INSPECTION, I WAS ADVISED THAT NOT ONE BUT BOTH FUEL PUMPS HAD 2 DIFFERENT ERROR CODES. I WAS AWARE OF THE FUEL PUMP PROBLEM AND RECALL AND ADVISED, ONLY ON ASKING, THAT THE VIN NUMBER OF MY VEHICLE WAS NOT INCLUDED IN THE RECALL LIST AND I WAS 4,000 MILES BEYOND WARRANTY. THE FULL REPAIR WAS ON ME FOR $600+ DOLLARS. IT IS OBVIOUS THAT FROM OTHER POSTINGS OF THIS PROBLEM THAT THIS IS A MANUFACTURER DEFECT AND MY VIN NUMBER SHOULD HAVE BEEN COVERED. I COULD NOT GET SATISFACTION FROM THE DEALER OR CHYRSLER. AFTER PURCHASING CHRYSLER FOR THE LAST 3 NEW VEHICLE PURCHASES I AM NOT INCLINED FOR CHRYSLER TO BE SELECTED FOR MY NEXT NEW VEHICLE PURCHASE.*AK
NHTSA ODI #10193137
58,000 miles · Jan 16, 2007
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
TL* - THE CONTACT HAS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CLOCK DISPLAY TURNS OFF, THE GAS GAUGE NEEDLE FLOATS UP AND DOWN, AND ELECTRICAL EQUIPMENT WOULD GO DIM. THE CONTACT STATED THAT THE GAS GAUGE REGISTERS THE FUEL AS LOW WHEN THE GAS TANK IS ALMOST FULL AND THAT A REAR INTERIOR LIGHT GOES ON. ALSO, TH…
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TL* - THE CONTACT HAS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CLOCK DISPLAY TURNS OFF, THE GAS GAUGE NEEDLE FLOATS UP AND DOWN, AND ELECTRICAL EQUIPMENT WOULD GO DIM. THE CONTACT STATED THAT THE GAS GAUGE REGISTERS THE FUEL AS LOW WHEN THE GAS TANK IS ALMOST FULL AND THAT A REAR INTERIOR LIGHT GOES ON. ALSO, THE DVD PLAYER SWITCHES SONGS AS IF IT WERE SEARCHING FOR RADIO STATIONS. THE CHILD SAFETY LOCKS FOR HER WINDOWS ONLY WORK OCCASIONALLY. THE HEATER DOESN'T ALWAYS TURN ON, BUT WHEN IT DOES IT CANNOT BE ADJUSTED UNLESS THE POWER TO THE VEHICLE IS TURNED OFF. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE WHILE SHE WAS DRIVING 55 MPH WITH AN ODOMETER READING OF 58000 MILES. DURING ONE OF THE STALLING INCIDENTS SHE WAS TRYING TO CHANGE LANES, BUT THE CAR WOULD NOT ACCELERATE, SO SHE PULLED OVER ONTO THE MEDIAN WHERE THE CAR TURNED OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. *NM
NHTSA ODI #10178862
Mileage unknown · Jan 10, 2007
Fuel System, Gasoline
I LEFT HOME YESTERDAY WITH 5 CHILDREN IN THE CAR WITH ME TO TAKE MY DAUGHTER TO HER BALLET AND MUSIC LESSONS. EVERYTHING WAS FINE WHEN WE LEFT AND I DON'T REMEMBER ANYTHING SIGNIFICANT HAPPENING ON THE DRIVE. AFTER RETURNING HOME, MY OLDEST DAUGHTER WENT TO THE GARAGE TO GET SOMETHING OUT OF THE CAR. SHE CAME BACK IN AND TOLD…
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I LEFT HOME YESTERDAY WITH 5 CHILDREN IN THE CAR WITH ME TO TAKE MY DAUGHTER TO HER BALLET AND MUSIC LESSONS. EVERYTHING WAS FINE WHEN WE LEFT AND I DON'T REMEMBER ANYTHING SIGNIFICANT HAPPENING ON THE DRIVE. AFTER RETURNING HOME, MY OLDEST DAUGHTER WENT TO THE GARAGE TO GET SOMETHING OUT OF THE CAR. SHE CAME BACK IN AND TOLD ME THE GARAGE SMELLED OF GASOLINE. I WENT OUT TO FIND A HUGE PUDDLE OF GAS UNDER THE CAR AND THE PLASTIC (OF ALL THINGS) COUPLING BETWEEN THE TANK AND THE LINE LEAKING PROFUSELY. WE TOOK THE CAR IN FOR REPAIRS THIS MORNING AND FOUND THAT WE ARE GOING TO HAVE TO REPLACE THE ENTIRE TANK AS IT IS ALL MADE AS ONE PIECE. THE TANK ALONE IS $500.00. THAT ISN'T INCLUDING TAX OR LABOR. I AM ALSO WITH OUT A CAR FOR THE NEXT 3 DAYS. THANKFULLY NO ONE WAS HURT, BUT WHEN I THINK OF WHAT COULD HAVE HAPPENED TO MY CHILDREN... NOT TO MENTION HAD MY DAUGHTER NOT FOUND THE LEAK AND WE HAD LET IT LEAK A FULL TANK OF GAS OUT INTO THE GARAGE UNDER WHERE MY CHILDREN SLEEP! WHY DID THEY MAKE THAT THING OUT OF PLASTIC AND NOT PROTECT IT FROM DEBRIS ON THE ROAD?? *JB
NHTSA ODI #10178303
51,900 miles · Dec 11, 2006
Fuel System, Gasoline
A HOLE IN THE GAS TANK. NORMAL DRIVING CONDITIONS, NO OFF ROAD USE. UNABLE TO DRIVE UNTIL FIXED. DEALER CHARGED $70 TO LOOK AT THE PROBLEM. DEALER QUOTED $958 FUEL TANK REPLACEMENT. *NM
NHTSA ODI #10175750
48,523 miles · Dec 8, 2006
Fuel System, Gasoline
WE HAVE A 2004 CHRYSLER PACIFICA MANUFACTURED ON 10/31/03. IN NOVEMBER 2006 @ 49K MILES, WE BEGAN TO ENCOUNTER PROBLEMS WITH THE FUEL LEVEL INDICATOR. EVEN THOUGH THE TANK WAS FULL IT WILL DROP TO EMPTY AND INDICATE LOW FUEL. IT THEN IT WILL BOUNCE BACK TO HALF FULL OR FULL. THEN DROP AGAIN TO LOW FUEL. IT MAY DO THIS 10 TIMES…
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WE HAVE A 2004 CHRYSLER PACIFICA MANUFACTURED ON 10/31/03. IN NOVEMBER 2006 @ 49K MILES, WE BEGAN TO ENCOUNTER PROBLEMS WITH THE FUEL LEVEL INDICATOR. EVEN THOUGH THE TANK WAS FULL IT WILL DROP TO EMPTY AND INDICATE LOW FUEL. IT THEN IT WILL BOUNCE BACK TO HALF FULL OR FULL. THEN DROP AGAIN TO LOW FUEL. IT MAY DO THIS 10 TIMES DURING A SHORT CROSS TOWN TRIP. WE TOOK IN BACK TO DEALER AND WAS TOLD IT WAS A BAD FUEL CONTROL MODULE AND THAT CHRYSLER HAD JUST ISSUED A RECALL (F44) FOR THIS VERY REASON, BUT THAT MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I CALLED CHRYSLER TO SEE WHY IT WAS NOT COVERED, BUT THEY SAID SINCE MY VIN NUMBER WAS NOT INCLUDED THAT MY REPAIR WOULD NOT BE COVERED UNDER THE RECALL. I WOULD LIKE TO MAKE A COMPLAINT THAT THE CHRYSLER RECALL F44 DID NOT INCLUDE ALL THE EFFECTED CARS, SINCE MY VEHICLE IS EXPERIENCING THE SAME FAILURE AS THOSE CARS IDENTIFIED IN THE RECALL. *NM
NHTSA ODI #10175629
Mileage unknown · Sep 15, 2006
Electrical SystemFuel System, Gasoline
04 CHRYSLER PACIFICA FAILS TO START. NOTHING HAPPENS OR BRIEFLY START & DIE OUT. STARTS AFTER PUMPING THE GAS PEDAL. DEALERS SERVICE DEPT CAN'T DUPLICATE STARTING PROBLEM THEREFORE CANNOT FIX. *JB
NHTSA ODI #10168322
Mileage unknown · Sep 8, 2006
Electrical SystemFuel System, Gasoline
2004 CHRYSLER PACIFICA--REPEATED SERVICE ISSUES INCLUDING GAS TANK, GAS CAP/VAPOR LOCK, ELECTRICAL. *NM
NHTSA ODI #10167646
80,745 miles · Aug 28, 2006
Electrical SystemEquipmentFuel System, Gasoline
DRIVING ROAD SPEED, THE 2004 PACIFICA WITH GAUGE READING "150 MILES TO EMPTY" STALLS AND THE GAUGE READ "38 MILES TO EMPTY". CANNOT RESTART BUT UPON ADDING 2.5 GAL OF GAS, STARTED AGAIN. STALLING OCCURRED AT LEAST 5X WITHIN A WEEK. DEALER INSTALLED SOLENOID 8059043 AND BODY CONTROL MODULE (BCM) BUT DID NOT CORRECT THE PROBLEM. …
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DRIVING ROAD SPEED, THE 2004 PACIFICA WITH GAUGE READING "150 MILES TO EMPTY" STALLS AND THE GAUGE READ "38 MILES TO EMPTY". CANNOT RESTART BUT UPON ADDING 2.5 GAL OF GAS, STARTED AGAIN. STALLING OCCURRED AT LEAST 5X WITHIN A WEEK. DEALER INSTALLED SOLENOID 8059043 AND BODY CONTROL MODULE (BCM) BUT DID NOT CORRECT THE PROBLEM. *JB
NHTSA ODI #10166729
NHTSA investigations
3EA06010 · Fuel Tank Punctures
Opened Jun 15, 2006 · Closed Oct 11, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Fuel System, Gasoline:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
RQ06002 · Engine Stalling
Opened Feb 27, 2006 · Closed Jun 22, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Fuel System, Gasoline; Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Engine And Engine Cooling
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Fuel System, Gasoline
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
PE06009 · Fuel Tank Punctures
Opened Feb 22, 2006 · Closed Jun 15, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MURANO VEHICLES THAT MAY HAVE HAD INSUFFICIENT SHIELDING OF THE FUEL TANK TO PREVENT PUNCTURES AFTER CONTACT WITH ROAD DEBRIS.NISSAN ISSUED RECALL 06V-003 INVOLVING INCREASING THE SHIELDING OF THE FUEL TANKS TO REDUCE THE LIKELIHOOD OF TANK PUNCTURES. CHRYSLER HAS NOTED THAT THEY HAD IN PLACE FROM JANUARY 2003 TO JUNE 2005 A PARTS RESTRICTION PROGRAM ON PACIFICA FUEL TANK REPLACEMENTS WHICH MAY HAVE MADE THE NUMBER OF REPORTS ARTIFICIALLY HIGH IN COMPARISON TO MANUFACTURERS WHICH DID NOT HAVE A SIMILAR PROGRAM IN EFFECT.CHRYSLER ALSO QUESTIONED WHETHER MANY OF THE FIELD REPORTS OF FUEL TANKS REPLACED DUE TO DAMAGE FROM UNKNOWN CAUSE WERE ACTUALLY PUNCTURED. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-010) TO GATHER ADDITIONAL INFORMATION CONCERNING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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