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2004 Chrysler Pacifica

Owner reports · Recalls · Investigations

More warning signs than most Pacifica years

Owner complaints for the 2004 Chrysler Pacifica are substantially higher than the model-year median of 189.

About this comparison →

When problems were reported

Mileage at the reported incident

751 reports with mileage · 145 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 323 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 141 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

32 crash reports30 fire reports17 injury reports

Fuel System, Gasoline complaints

42 reports
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80,000 miles · Jun 21, 2011
Fuel System, GasolineFire

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE RPMS BEGAN TO FLUCTUATE BETWEEN 4,000 AND 5,000 AND THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE CONTACT NOTICED SMOKE ESCAPING FROM UNDER THE HOOD AND AS THE FAILURE WAS INVESTIGATED, FLAMES BEGAN ERUPTING FROM THE HOOD AREA. THE…

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TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE RPMS BEGAN TO FLUCTUATE BETWEEN 4,000 AND 5,000 AND THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE CONTACT NOTICED SMOKE ESCAPING FROM UNDER THE HOOD AND AS THE FAILURE WAS INVESTIGATED, FLAMES BEGAN ERUPTING FROM THE HOOD AREA. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED AS DESTROYED. THE CAUSE OF THE FIRE WAS UNDETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V471000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS) WHICH COULD HAVE BEEN RELATED TO THE FAILURE BUT THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ODI #10407671

104,000 miles · Jul 26, 2010
Fuel System, Gasoline

AFTER DRIVING APPROX 200 MILES ON A FULL TANK OF GAS THE GAS GAUGE DROPS TO NEAR EMPTY AND THE ENGINE STALLS OR NEARLY STALLS ON LEFT HAND TURNS. THIS REPEATED NUMEROUS TIMES ON A CROSS COUNTRY TRIP. ALSO FILLING THIS HALF FULL TANK WAS DIFFICULT. THE FUEL WOULD ENTER THE TANK SUFFICIENTLY AFTER THE FIRST 3-4 GALLONS. *TR

NHTSA ODI #10345428

78,000 miles · Jun 8, 2010
Fuel System, GasolineVehicle Speed Control

I HAVE RECENTLY MADE A COMPLAINT TO CHRYSLER ABOUT A 2004 PACIFICA THAT I BOUGHT ABOUT 4MOS AGO. I KNOW THAT MY CAR MAY BE OUT OF "DEALER WARRANTIES", BUT WHEN THERE ARE THINGS GOING ON WITH YOUR VEHICLE THAT'S UNDER RECALL, SOMETHING SHOULD BE DONE ABOUT BEFORE SOMEONE IS INJURED OR EVEN KILLED. MY GAS PEDAL STICKS, MY CAR HAS…

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I HAVE RECENTLY MADE A COMPLAINT TO CHRYSLER ABOUT A 2004 PACIFICA THAT I BOUGHT ABOUT 4MOS AGO. I KNOW THAT MY CAR MAY BE OUT OF "DEALER WARRANTIES", BUT WHEN THERE ARE THINGS GOING ON WITH YOUR VEHICLE THAT'S UNDER RECALL, SOMETHING SHOULD BE DONE ABOUT BEFORE SOMEONE IS INJURED OR EVEN KILLED. MY GAS PEDAL STICKS, MY CAR HAS STALLED OFF ON SEVERAL OCCASIONS WHILE TURNING IN THE MIDDLE OF AN INTERSECTION, AND MY FUEL SYSTEM WAS NOT HOLDING OR DISTRIBUTING FUEL PROPERLY AND MY MOTOR MOUNTS ARE BROKEN! I CAN'T AFFORD TO PAY FOR MY CAR MONTHLY, AND PAY FOR REPAIRS THAT ARE ALMOST GOING ON WITH ALL 2004 PACIFICAS'. I PARK MY CAR ONLY TO USE ONE VEHICLE THAT 2 ADULTS AND A17 AND18YR HAVE TO TRAVEL WITH WHEN 3 OF THE 4 OF THESE PERSONS WORK. LIFE IS HARD AND ITS NOT FAIR THAT THE "BIG COMPANIES" CONTINUE TO GET AWAY WITH IT AND THE HARD WORKING PERSON IS FALLING DEEPER AND DEEPER INTO A DO IT THE BEST WAY YOU CAN SITUATION. PROBLEMS WITH THE FUEL SYSTEM HAVE SUPPOSEDLY BEEN FIXED AND THEY ARE INCLUDED IN A RECALL THAT DOESN'T INCLUDE MY VIN BUT MY MAKE AND MODEL AND YEAR! COME ON AMERICA!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR

NHTSA ODI #10335308

66,000 miles · May 10, 2010
Fuel System, GasolineVehicle Speed Control

AT ANY GIVEN TIME WHEN PRESSING ON THE ACCELERATOR, THE ACCELERATOR LOCKS UP AND DOES NOT DEPRESS. AFTER SEVERAL ATTEMPTS IT RELEASES AND LURCHES FORWARD. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS NOW. IT HAPPENS ABOUT 4 OR 5 TIMES PER WEEK. NO REPAIRS DONE TO DATE. VEHICLE SHOULD BE RECALLED FOR THIS DEFECT. *TR

NHTSA ODI #10329726

75,000 miles · Sep 15, 2009
Fuel System, Gasoline

THE EVENTS LEASING UP TO THE DEFECT WERE ERRATIC GAS GAUGE READINGS, FROM 1/2 TANK TO EMPTY IMMEDIATELY, THEN SOMETIMES BACK TO HALF. THE CAR HAS STALLED ON A COUPLE OF OCCASIONS WHILE DRIVING.BEING TOLD BY DEALER THAT IT NEEDS PARTS THAT HAVE NOTHING TO DO WITH GAS GAUGE READINGS IE: THROTTLE BODY CLEANING, MAP SENSOR, FUEL FIL…

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THE EVENTS LEASING UP TO THE DEFECT WERE ERRATIC GAS GAUGE READINGS, FROM 1/2 TANK TO EMPTY IMMEDIATELY, THEN SOMETIMES BACK TO HALF. THE CAR HAS STALLED ON A COUPLE OF OCCASIONS WHILE DRIVING.BEING TOLD BY DEALER THAT IT NEEDS PARTS THAT HAVE NOTHING TO DO WITH GAS GAUGE READINGS IE: THROTTLE BODY CLEANING, MAP SENSOR, FUEL FILLER TUBE. THIS IS AN EXTREMELY DANGEROUS SITUATION. I HAVE AN EXTENDED WARRANTY ON THE VEHICLE HOWEVER THE PARTS THAT IM BEING TOLD ARE NEEDED ARE NOT UNDER WARRANTY. HOWEVER UPON READING ALL OF THE DISCUSSION BOARDS AND LOOKING AT FORMER RECALLS THE PARTS THAT ARE BEING RECOMMENDED TO REPLACE TO FIX THE PROBLEM ARE UNDER MY WARRANTY. *TR

NHTSA ODI #10284073

46,100 miles · Feb 19, 2009
Fuel System, GasolineFire

FIRE IN THE ENGINE COMPARTMENT THAT ENDED UP IN A TOTAL LOSS OF THE VEHICLE. AUTO ADJUSTER NOTIFIED THE FUEL LINE CAUSED THE FIRE. *TR

NHTSA ODI #10259305

53,000 miles · Feb 2, 2009
Fuel System, Gasoline

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S FUEL TANK WAS PUNCTURED BY ROAD DEBRIS. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD HAVE RESULTED. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE TECHNICIAN STATED THAT BECAUSE THE COMPONENT WAS MANUFACTURED OUT OF INSU…

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TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S FUEL TANK WAS PUNCTURED BY ROAD DEBRIS. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD HAVE RESULTED. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE TECHNICIAN STATED THAT BECAUSE THE COMPONENT WAS MANUFACTURED OUT OF INSUFFICIENT MATERIALS, IT EASILY FAILED. THE FUEL TANK WAS REPLACED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 53,000.

NHTSA ODI #10257153

40,000 miles · Jan 6, 2009
Fuel System, Gasoline

DRIVING ON THE ROAD DOING ABOUT 35 MPH AND I RAN OVER A PIECE OF METAL WITH MY TIRE. BY THE TIME I GOT HOME I SMELLED GAS, LOOKED UNDER MY CAR, AND THE GAS WAS GUSHING OUT OF MY TANK UNDER THE CAR. *TR

NHTSA ODI #10254059

55,000 miles · Nov 4, 2008
Electrical SystemEquipmentFuel System, Gasoline

THIS VEHICLE HAS HAD THE SIPHONING HOSES TO THE GAS TANK REPLACED THREE TIMES. WHICH ALL THREE FAILED ALL THREE TIMES. THE FUEL PUMP HAS BEEN CHANGED. THE WHOLE FUEL TANK HAS BEEN REPLACED. THE GAS GAUGE FLUCTUATES FROM HALF TANK TO EMPTY. THE CHECK ENGINE LIGHT COMES ON EVERY WEEK. AFTER RESETTING BY THE SERVICEMAN IT COMES…

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THIS VEHICLE HAS HAD THE SIPHONING HOSES TO THE GAS TANK REPLACED THREE TIMES. WHICH ALL THREE FAILED ALL THREE TIMES. THE FUEL PUMP HAS BEEN CHANGED. THE WHOLE FUEL TANK HAS BEEN REPLACED. THE GAS GAUGE FLUCTUATES FROM HALF TANK TO EMPTY. THE CHECK ENGINE LIGHT COMES ON EVERY WEEK. AFTER RESETTING BY THE SERVICEMAN IT COMES BACK ON WITH IN A WEEK. ALL OF THESE SAFETY DEFECTS HAVE BEEN REPAIRED HOWEVER IT REMAINS DOING ALL OF THE ABOVE LEAVING THIS VEHICLE TO BE VERY UNSAFE. PLEASE NOTE THIS SO THAT ANY OTHERS MAY HAVE THIS TO REFER TO. *TR

NHTSA ODI #10247665

Mileage unknown · Jun 24, 2008
Fuel System, Gasoline

2004 CHRYSLER PACIFICA APPEARS TO HAVE A FLAW IN THE FUEL TANK. CONSUMER STATES THAT WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE SHUT DOWN COMPLETELY. *NJ THE CONSUMER STATED A FEW WEEKS PRIOR HE/SHE WERE HAVING PROBLEMS WITH THE GAS GAUGE. ONCE THE GAUGE WAS DOWN TO A HALF A TANK, THE NEEDLE WOULD FLUCTUATE AND THE ELECTRONI…

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2004 CHRYSLER PACIFICA APPEARS TO HAVE A FLAW IN THE FUEL TANK. CONSUMER STATES THAT WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE SHUT DOWN COMPLETELY. *NJ THE CONSUMER STATED A FEW WEEKS PRIOR HE/SHE WERE HAVING PROBLEMS WITH THE GAS GAUGE. ONCE THE GAUGE WAS DOWN TO A HALF A TANK, THE NEEDLE WOULD FLUCTUATE AND THE ELECTRONIC GAUGE WOULD SUDDENLY DROP 20 MILES TO EMPTY. AT ONE POINT THE ENGINE LIGHT ILLUMINATED. THE MECHANIC TURNED THE ENGINE LIGHT OFF, HOWEVER A COUPLE OF WEEKS LATER, THE LIGHT ILLUMINATED AGAIN. THE MECHANIC EXPLAINED THAT EVEN THOUGH THERE WAS FUEL IN ONE SIDE OF THE TANK, IT WAS NOT PUMPING TO WHERE IT NEEDED TO BE IN ORDER FOR THE VEHICLE TO CONTINUE RUNNING. THE MECHANIC REPLACED THE SIDE FUEL MODULE ON BOTH SIDES, THE FUEL MODULE AND FUEL PUMP MODULE. *JB

NHTSA ODI #10231813

Official recalls

2

04V113000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Mar 4, 2004

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.

Consequence & remedy

Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

03V471000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Nov 10, 2003

ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.

Consequence & remedy

Consequence: UNDER CERTAIN ENGINE AND VEHICLE DYNAMIC CONDITIONS, THE FUEL LINE MAY SEPARATE, RESULTING IN A FUEL LEAK AND AN INCREASED RISK OF A VEHICLE FIRE.

Remedy: DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

EA06010 · Fuel Tank Punctures

Opened Jun 15, 2006 · Closed Oct 11, 2007

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.

Additional source detail variants (4)

Fuel System, Gasoline:storage

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.

Fuel System, Gasoline:storage:tank Assembly

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.

Fuel System, Other:storage

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.

Fuel System, Other:storage:tank Assembly

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.

RQ06002 · Engine Stalling

Opened Feb 27, 2006 · Closed Jun 22, 2006

Status: closed (inferred from source dates) · Engine And Engine Cooling; Fuel System, Gasoline; Vehicle Speed Control

ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.

Additional source detail variants (3)

Engine And Engine Cooling

ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.

Fuel System, Gasoline

ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.

Vehicle Speed Control

ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.

PE06009 · Fuel Tank Punctures

Opened Feb 22, 2006 · Closed Jun 15, 2006

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MURANO VEHICLES THAT MAY HAVE HAD INSUFFICIENT SHIELDING OF THE FUEL TANK TO PREVENT PUNCTURES AFTER CONTACT WITH ROAD DEBRIS.NISSAN ISSUED RECALL 06V-003 INVOLVING INCREASING THE SHIELDING OF THE FUEL TANKS TO REDUCE THE LIKELIHOOD OF TANK PUNCTURES. CHRYSLER HAS NOTED THAT THEY HAD IN PLACE FROM JANUARY 2003 TO JUNE 2005 A PARTS RESTRICTION PROGRAM ON PACIFICA FUEL TANK REPLACEMENTS WHICH MAY HAVE MADE THE NUMBER OF REPORTS ARTIFICIALLY HIGH IN COMPARISON TO MANUFACTURERS WHICH DID NOT HAVE A SIMILAR PROGRAM IN EFFECT.CHRYSLER ALSO QUESTIONED WHETHER MANY OF THE FIELD REPORTS OF FUEL TANKS REPLACED DUE TO DAMAGE FROM UNKNOWN CAUSE WERE ACTUALLY PUNCTURED. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-010) TO GATHER ADDITIONAL INFORMATION CONCERNING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.