NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
141 reportsClear category filterMileage unknown · Sep 25, 2013
Engine
MY 2004 CHRYSLER PACIFIA HAS HAD MANY ISSUES BUT THE ONE THAT I AM MOST CONCERNED ABOUT IS THE RUSTED, CORROSION OF THE ENGINE CRADLE, SUB FRAME. IT IS SO RUSTED THAT I WAS TOLD MY ENGINE MAY FALL OUT. WENT TO SEVERAL JUNK YARDS TO FIND PART AND ALL THE ONES I LOOKED AT HAVE THE SAME THING WRONG WITH THEM. THEY ARE RUSTED OUT AN…
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MY 2004 CHRYSLER PACIFIA HAS HAD MANY ISSUES BUT THE ONE THAT I AM MOST CONCERNED ABOUT IS THE RUSTED, CORROSION OF THE ENGINE CRADLE, SUB FRAME. IT IS SO RUSTED THAT I WAS TOLD MY ENGINE MAY FALL OUT. WENT TO SEVERAL JUNK YARDS TO FIND PART AND ALL THE ONES I LOOKED AT HAVE THE SAME THING WRONG WITH THEM. THEY ARE RUSTED OUT AND CANT BE USED. SOMETHING WRONG HERE. PLEASE RECALL THESE. *JS
NHTSA ODI #10545344
77,000 miles · Sep 21, 2013
EnginePower TrainUnknown Or Other
AFTER REPLACING A BOTH MOTOR MOUNTS IN JULY OF 2012. THEY BROKE AGAIN IN NOVEMBER 2012!! THIS TIME IT WAS SO BAD THAT WHEN I TURNED THE CORNER THE ENGINE DIED AND WOULD NOT START BACK UP. EVENTUALLY AFTER TRYING TO TURN IT OVER SO MANY TIME THE BATTERY DIED. WE HAD TO HAVE IT TOWED TO THE SHOP AFTER THE HOLIDAYS TO FIND OUT HOW …
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AFTER REPLACING A BOTH MOTOR MOUNTS IN JULY OF 2012. THEY BROKE AGAIN IN NOVEMBER 2012!! THIS TIME IT WAS SO BAD THAT WHEN I TURNED THE CORNER THE ENGINE DIED AND WOULD NOT START BACK UP. EVENTUALLY AFTER TRYING TO TURN IT OVER SO MANY TIME THE BATTERY DIED. WE HAD TO HAVE IT TOWED TO THE SHOP AFTER THE HOLIDAYS TO FIND OUT HOW MUCH IT WOULD COST TO FIX ($1200) AND EXACTLY WHAT THE ISSUE WAS. THE TECH INFORMED ME THAT BESIDES THE MOUNTS BEING BROKE, WHEN I TURNED THE CORNER THE ENGINE LIFTED AND CUT THRU ALL OF THE WIRES LEADING TO THE FAILURE OF THE CAR'S POWER CONTROL MODULE. THIS RESULTED IN A LOSS OF SPEEDOMETER, OTHER ELECTRICAL FUNCTIONS, AND THE LOSS OF THREE IGNITION COILS. I JUST WANT TO KNOW WHY THEY KEEP MAKING "RUBBER" ENGINE MOUNTS IF THE[XXX] THINGS ARE USELESS IN THE FIRST PLACE? THERE HAS TO BE A REASON ALL THESE CARS ARE HAVING THE SAME ISSUE AND IF I HAD KNOWN ABOUT THIS BEFORE I FINANCED THIS "POS", I WOULD NEVER HAVE PUT MY CHILDRENS LIVES IN DANGER.!! I HAD THE CAR FIXED AND EVERYTHING WAS GOING FINE UNTIL LAST NIGHT, ONCE AGAIN! I WAS DRIVING ON THE HIGHWAY AND SOME STUPID PERSON SLAMMED ON HER BRAKES IN FRONT OF ME SO I HIT MINE AND WHEN I DID MY CAR LUNGED FORWARD AND I HEARD THE GOD AWFUL "POP" SOUND AGAIN!!! NOW I AM BACK TO SQUARE ONE AND WITHIN A YEARS TIME THIS CAR WILL HAVE HAD 3 SETS OF MOTOR MOUNTS PUT ON IT. SOMEONE PLEASE TELL ME THERE IS NOT A DEFECT SOMEWHERE, BECAUSE WHOEVER HANDLES THESE ISSUES AT DAIMLER/CHRYSLER NEEDS TO DRIVE ONE OF THESE CARS FOR THEMSELVES AND SEE WHAT WE HAVE BEEN DEALING WITH FOR SO LONG. ALSO, ANOTHER ISSUE IS THE CHECK ENGINE LIGHT AND IT HAS TO DO WITH A VERY SMALL LEAK INSIDE THE GAS TANK. I HAVE BEEN TOLD THIS IS A RECALL, BUT HAVE NOT BEEN ABLE TO GET ANYONE TO FIX IT. I JUST WANT SOME ANSWERS, MORE SO FOR MY KIDS SAKE SO I CAN TRY AND GET IT FIXED COMPLETELY OR A NEW CAR SO THEY ARE OUT OF HARMS WAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10544705
140,000 miles · Sep 13, 2013
Engine
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE CRADLE BECAME DETACHED FROM THE VEHICLE DUE TO CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A MANUFACTURER'S RECALL BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAI…
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TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE CRADLE BECAME DETACHED FROM THE VEHICLE DUE TO CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A MANUFACTURER'S RECALL BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR
NHTSA ODI #10543512
130,111 miles · Aug 14, 2013
EnginePower TrainStructure
2004 PACIFICA HAS A CLICKING NOISE AND HAD IT CHECKED OUT AND IT IS THE CRADLE ASSEMBLY& REAR ENGINE MOUNT IS BAD. IT IS RUSTED AND CRACKED. ALSO HAS ALOT OF SUSPENSION ISSUES. ENGINE GETTING READY TO FALL OUT. *TR
NHTSA ODI #10535296
107,748 miles · Jul 22, 2013
Engine
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE ENGINE CRADLE WAS RUSTED AND PREVENTED THE VEHICLE FROM BEING ALIGNED PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 107,748.
NHTSA ODI #10526234
35,000 miles · Jul 8, 2013
Engine
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DECREASING SPEED THERE WAS A LOUD BANGING SOUND IN THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE V…
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TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DECREASING SPEED THERE WAS A LOUD BANGING SOUND IN THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE. *TR
NHTSA ODI #10523650
129,000 miles · Jul 5, 2013
Electrical SystemEngineVehicle Speed Control
FOUR MONTHS AFTER REPLACING A REAR MOTOR MOUNT. IT FAILED AGAIN. THIS TIME IT CAUSE THE OTHER TWO MOTOR MOUNTS TO FAIL WHICH MELTED WIRES LEADING TO THE FAILURE OF THE CAR'S POWER CONTROL MODULE. THIS RESULTED IN A LOSS OF SPEEDOMETER, OTHER ELECTRICAL FUNCTIONS, AND THE LOSS OF THREE IGNITION COILS. IT WAS BROUGHT TO A DEAL…
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FOUR MONTHS AFTER REPLACING A REAR MOTOR MOUNT. IT FAILED AGAIN. THIS TIME IT CAUSE THE OTHER TWO MOTOR MOUNTS TO FAIL WHICH MELTED WIRES LEADING TO THE FAILURE OF THE CAR'S POWER CONTROL MODULE. THIS RESULTED IN A LOSS OF SPEEDOMETER, OTHER ELECTRICAL FUNCTIONS, AND THE LOSS OF THREE IGNITION COILS. IT WAS BROUGHT TO A DEALER WHO FIXED THE PCM, AND LATER DISCOVERED THAT ALL MOTOR MOUNTS NEED REPLACING. HE HAD NO EXPLANATION WHY A MOTOR MOUNT WOULD HAVE FAILED FOUR MONTHS AFTER THEY WERE INSPECTED TO BE SAFE, AND WHEN ONE WAS BRAND NEW. THE COST REQUESTED BY THE DEALER FOR REPAIR TOTALS MORE THAN $2,500. *TR
NHTSA ODI #10523372
122,815 miles · Jun 27, 2013
Engine
CHRYSLER IS VERY WELL AWARE THE FRONT ENGINE CRADLE IN THE 2004-2005 PACIFICA'S ARE BAD AND ARE UNWILLING TO FIX MINE. THEY ARE STATING IT IS ONLY VEHICLE'S MADE AFTER 2/23/2004 AND BETWEEN 3/31/2004 AND MINE WAS MADE 10/9/2003. THERE ARE MANY COMPLAINTS FOR THIS SPECIFIC ISSUE. MY FRONT ENGINE CRADLE IS RUSTING AND I FEEL TH…
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CHRYSLER IS VERY WELL AWARE THE FRONT ENGINE CRADLE IN THE 2004-2005 PACIFICA'S ARE BAD AND ARE UNWILLING TO FIX MINE. THEY ARE STATING IT IS ONLY VEHICLE'S MADE AFTER 2/23/2004 AND BETWEEN 3/31/2004 AND MINE WAS MADE 10/9/2003. THERE ARE MANY COMPLAINTS FOR THIS SPECIFIC ISSUE. MY FRONT ENGINE CRADLE IS RUSTING AND I FEEL THAT BECAUSE IT IS AT THE FAULT OF CHRYSLER THEY SHOULD FIX THIS PROBLEM. I AM ALSO PLACING A CALL WITH THE ATTORNEY GENERAL. THIS IS A SAFETY ISSUE THAT CHRYSLER NEEDS TO FIX FOR ALL THOSE INDIVIDUALS THAT HAVE THESE VEHICLES. *TR
NHTSA ODI #10522136
130,000 miles · Jun 25, 2013
EngineFire
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SMOKE EMERGED FROM THE HOOD AND THE VEHICLE ENGINE CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY. THE FIRE WAS CALLED TO EXTINGUISH THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFAC…
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TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SMOKE EMERGED FROM THE HOOD AND THE VEHICLE ENGINE CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY. THE FIRE WAS CALLED TO EXTINGUISH THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *TR
NHTSA ODI #10521670
114,000 miles · Jun 17, 2013
Engine
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICE FOR ROUTINE MAINTENANCE, THE MECHANIC ADVISED THAT THE FRONT ENGINE CRADLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. *TR
NHTSA ODI #10520215
NHTSA investigations
3EA06010 · Fuel Tank Punctures
Opened Jun 15, 2006 · Closed Oct 11, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Fuel System, Gasoline:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
RQ06002 · Engine Stalling
Opened Feb 27, 2006 · Closed Jun 22, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Fuel System, Gasoline; Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Engine And Engine Cooling
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Fuel System, Gasoline
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
PE06009 · Fuel Tank Punctures
Opened Feb 22, 2006 · Closed Jun 15, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MURANO VEHICLES THAT MAY HAVE HAD INSUFFICIENT SHIELDING OF THE FUEL TANK TO PREVENT PUNCTURES AFTER CONTACT WITH ROAD DEBRIS.NISSAN ISSUED RECALL 06V-003 INVOLVING INCREASING THE SHIELDING OF THE FUEL TANKS TO REDUCE THE LIKELIHOOD OF TANK PUNCTURES. CHRYSLER HAS NOTED THAT THEY HAD IN PLACE FROM JANUARY 2003 TO JUNE 2005 A PARTS RESTRICTION PROGRAM ON PACIFICA FUEL TANK REPLACEMENTS WHICH MAY HAVE MADE THE NUMBER OF REPORTS ARTIFICIALLY HIGH IN COMPARISON TO MANUFACTURERS WHICH DID NOT HAVE A SIMILAR PROGRAM IN EFFECT.CHRYSLER ALSO QUESTIONED WHETHER MANY OF THE FIELD REPORTS OF FUEL TANKS REPLACED DUE TO DAMAGE FROM UNKNOWN CAUSE WERE ACTUALLY PUNCTURED. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-010) TO GATHER ADDITIONAL INFORMATION CONCERNING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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