NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
20 reportsClear category filter120,000 miles · Jan 15, 2004
Engine And Engine CoolingService Brakes, HydraulicStructure
I HAVE HAD MORE PROBLEMS WITH THIS CHRYSLER THAN ANY CAR I HAVE DRIVEN. IT IS NOT YET TEN YEARS OLD, BUT I HAVE HAD BRAKE WORK DONE AT LEAST THREE TIMES TOTALING 1500.00+DOLLARS. MY AIR CONDITIONING FAILS EVERY YEAR. THE BARS ON THE OUTSIDE OF THE CAR HAVE BEGUN TO PEEL AWAY FROM THE MAIN BODY. THREE INSIDE DOOR HANDLES HAVE BRO…
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I HAVE HAD MORE PROBLEMS WITH THIS CHRYSLER THAN ANY CAR I HAVE DRIVEN. IT IS NOT YET TEN YEARS OLD, BUT I HAVE HAD BRAKE WORK DONE AT LEAST THREE TIMES TOTALING 1500.00+DOLLARS. MY AIR CONDITIONING FAILS EVERY YEAR. THE BARS ON THE OUTSIDE OF THE CAR HAVE BEGUN TO PEEL AWAY FROM THE MAIN BODY. THREE INSIDE DOOR HANDLES HAVE BROKEN OFF FROM THE INSIDE, AND I DONT EVEN USE MY REAR DOORS. THIS WILL COST ME 150.00 PER DOOR WITHOUT INCLUDING LABOR. MY CAR IS IN THE SHOP NOW BECAUSE THE MECHANIC IS CHECKING IT FOR TRANSMISSION FAILURE. THE REAR TRANS. MOUNT AND MOUNT BUSHINGS HAVE BEEN REPLACED AND NEED TO BE REPLACED AGAIN. THE ALIGNMENT IS OFF BECAUSE IT NEEDS NEW LOWER CONTROL ARMS NOW. WITHOUT THE TRANSMISSION FAILING THIS IS 900.00 WORTH OF WORK. I HAVE NEVER BEEN ABLE TO GET ANYTHING FROM CHRYSLER EXCEPT AN EMAILED, "I'M SORRY...THANK YOU FOR BUYING CHRYSLER" IF I EVER GET THIS CAR OUT OF THE SHOP, I WILL NOT BUY CHRYSLER AGAIN. I HAVE SPENT THOUSANDS OF DOLLARS ON VARIOUS REPAIRS ON THIS CAR AND IT IS ONLY 9 YEARS OLD!
NHTSA ODI #10070611
74,000 miles · Oct 25, 2003
EquipmentLatches/locks/linkagesSeats
I HAVE A 1994 CHRYSLER CONCORDE THAT I PURCHASED NEW. I HAVE EXPERIENCED MORE PROBLEMS WITH THIS SINGLE VEHICLE THAN 12 OTHER VEHICLES I HAVE OWNED COMBINED. HERE ARE SOME OF THE ITEMS THAT CHRYSLER REFUSED TO FIX WHILE THE CAR WAS STILL UNDER WARRANTY: THE GAS CYLINDERS THAT HOLD THE HOOD UP BECAME WEAK AND THE HOOD STRUCK ME O…
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I HAVE A 1994 CHRYSLER CONCORDE THAT I PURCHASED NEW. I HAVE EXPERIENCED MORE PROBLEMS WITH THIS SINGLE VEHICLE THAN 12 OTHER VEHICLES I HAVE OWNED COMBINED. HERE ARE SOME OF THE ITEMS THAT CHRYSLER REFUSED TO FIX WHILE THE CAR WAS STILL UNDER WARRANTY: THE GAS CYLINDERS THAT HOLD THE HOOD UP BECAME WEAK AND THE HOOD STRUCK ME ON THE BACK OF MY HEAD WHILE I WAS CHANGING THE OIL. THE TRUNK LID WILL ALSO FALL AND HIT YOU ON THE HEAD. ONE OF THE REAR INSIDE DOOR LATCHES BROKE AND CHRYSLER ALSO REFUSED TO FIX THAT. I DECIDED TO FIX THE DOOR LATCH MYSELF AND THE PARTS NEEDED TO FIX THE DOOR HAD BEEN ON BACK ORDER FOR 6 MONTHS. I HAD TO BUY A COMPLETE DOOR PANEL AT A SALVAGE YARD TO FIX A SIMPLE DOOR LATCH HANDLE. THE MOST RECENT AND SERIOUS SAFETY COMPLAINT THAT I HAVE HAPPENED ON 10-12-03. MY WIFE WAS DRIVING THIS VEHICLE AND I WAS THE PASSENGER ALONG WITH 2 OTHER PASSENGERS. WHILE APPROACHING A BRIDGE AND ONCOMING TRAFFIC WE HIT A BUMP IN THE HIGHWAY AND THE CAR DIED. MY WIFE NEARLY PANICKED AS SHE COULD NOT STEER THE CAR. SHE THEN TURNED THE IGNITION SWITCH BACK ON AND THE CAR RESTARTED. THE IGNITION SWITCH TURNED ITSELF OFF BY SIMPLY HITTING A BUMP IN THE ROAD, SOMETHING WE ALL DO EVERY TIME WE DRIVE. I CONSIDER THIS LAST INCIDENT TO BE VERY SERIOUS AND FELT LIKE SOMEONE NEEDED TO BE INFORMED. I REALIZE THAT THIS VEHICLE IS 10 YEARS OLD BUT IT HAS LESS THAN 75,000 MILES ON IT. WHILE THIS CAR WAS UNDER WARRANTY THE ENGINE WAS REBUILT, THE TRANSMISSION WAS WORKED ON, WINDSHIELD MOTOR WENT OUT, AND THE AIR CONDITIONER QUIT. ALSO A SEAT RAIL BROKE AND CHRYSLER ALSO REFUSED TO FIX THAT. TO SUM THINGS UP, THIS WAS THE FIRST CHRYSLER PRODUCT THAT I HAD EVER PURCHASED AND IT WILL DEFINITELY BE THE LAST. *LA
NHTSA ODI #10043546
Mileage unknown · Mar 1, 2001
Structure
I BELIEVE THE FAILURE EXISTED WHEN I BOUGHT THE CAR FROM SIERRA MOTORS IN APRIL OF 2000 BUT I WAS UNABLE TO RECOGNIZE IT AT THE TIME BECAUSE I HAD NEVER DRIVEN A VEHICLE WITH THIS PROBLEM BEFORE. I HAD THE CAR IN ABOUT 1 WEEK AFTER I BOUGHT IT DUE TO FUEL LINE FAILURE AND ASKED THEM TO CHECK THE UNDERCARRIAGE WHILE THEY WERE AT…
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I BELIEVE THE FAILURE EXISTED WHEN I BOUGHT THE CAR FROM SIERRA MOTORS IN APRIL OF 2000 BUT I WAS UNABLE TO RECOGNIZE IT AT THE TIME BECAUSE I HAD NEVER DRIVEN A VEHICLE WITH THIS PROBLEM BEFORE. I HAD THE CAR IN ABOUT 1 WEEK AFTER I BOUGHT IT DUE TO FUEL LINE FAILURE AND ASKED THEM TO CHECK THE UNDERCARRIAGE WHILE THEY WERE AT IT AND THEY SAID THEY FOUND NOTHING WRONG. THE LONGER I HAD THE CAR, THE WORSE IT GOT UNTIL I HAD TO TAKE IT BACK AND TOLD THEM IT SEEMS TO WALK WHEN I DRIVE IT AND SOMETHING MUST BE WRONG WITH THE UNDER CARRIAGE OF THE CAR. THIS TIME THEY DID FIND IT BUT THEY SAID IT DID NOT HAVE A RECALL ON IT. MY DAUGHTER FOUND A RECALL ON THE 1994 CONCORD FOR THIS PROBLEM AND I WANT TO FIND OUT WHY MY CAR IS NOT INCLUDED AND WHAT I CAN DO TO GET IT INCLUDED. THANK YOU. JEANETTE YARBROUGH. *AK
NHTSA ODI #741771
Mileage unknown · Feb 23, 2001
Structure
WHEN OPENING HOOD IT WILL STAY OPEN FOR WHILE. THEN, WILL CLOSE SLOWLY/ WILL SHUT FAST WITHOUT A WARNING. TOOK VEHICLE TO DEALER WHERE THEY SAID PROBLEM WAS WITH HOOD SHOCKS THAT WERE NOT HOLDING. *AK
NHTSA ODI #881312
Mileage unknown · Jan 2, 2001
Power TrainStructure
GAS STRUTS SUPPORT THE HOOD WHEN RAISED ON THIS VEHICLE, IN LIEU OF THE MORE TRADITIONAL SPRINGS OR PROP. APPARENTLY, WHEN THE CAR MOVES FROM A MODERATE TEMPERATURE ENVIRONMENT TO A COLD ENVIRONMENT AFTER A FEW YEARS OF SERVICE, THESE GAS STRUTS WILL NOT ADEQUATELY SUPPORT THE WEIGHT OF THE HOOD, WHICH THEN FALLS ON THE DRIVER'…
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GAS STRUTS SUPPORT THE HOOD WHEN RAISED ON THIS VEHICLE, IN LIEU OF THE MORE TRADITIONAL SPRINGS OR PROP. APPARENTLY, WHEN THE CAR MOVES FROM A MODERATE TEMPERATURE ENVIRONMENT TO A COLD ENVIRONMENT AFTER A FEW YEARS OF SERVICE, THESE GAS STRUTS WILL NOT ADEQUATELY SUPPORT THE WEIGHT OF THE HOOD, WHICH THEN FALLS ON THE DRIVER'S HEAD AS HE CHECKS THE OIL, CAUSING LACERATIONS AND POTENTIALLY A CONCUSSION OR OTHER SERIOUS INJURY. THE TRANSMISSION, WITH AGE, IN VERY COLD WEATHER, CAN REFUSE TO SHIFT INTO A FORWARD GEAR AFTER BACKING THE CAR OUT ONTO A ROADWAY, CAUSING A MAJOR POTENTIAL FOR A SERIOUS ACCIDENT. THIS VERY DANGEROUS PROPENSITY SHOULD TRIGGER A RECALL BY CHRYSLER TO FORECLOSE SERIOUS INJURIES AND ACCIDENTS. *AK
NHTSA ODI #738668
Mileage unknown · Oct 17, 2000
SteeringStructureSuspension
HOOD WON'T STAY UP BECAUSE PROP ROD SEALS ARE LEAKING. NLM
NHTSA ODI #556713
Mileage unknown · Aug 23, 2000
StructureInjury
TRUNK LID AND ATTACHMENTS COLLAPSED AND A FELL ONTO OWNER'S HEAD, RESULTING IN INJURY. DEALER HAS REPAIRED VEHICLE AT THE OWNER'S EXPENSE.*AK
NHTSA ODI #868458
Mileage unknown · Jun 19, 2000
StructureSuspension
AFTER TAKING CAR INTO DEALER FOR RECALL REPAIRS ON A RUSTED FRAME, AND IMMEDIATELY AFTER GETTING CAR BACK FROM DEALER, HEARD A CLUNKING NOISE. CONSUMER FELT IT MAY BE COMING FROM SUSPENSION. *AK
NHTSA ODI #863774
Mileage unknown · Apr 5, 2000
Structure
CONSUMER HAS BEEN WAITING SINCE FEBRUARY 18, 2000 TO GET RECALL # 99V125000/ ENGINE CRADLE FIXED. BUT DEALER DOES NOT HAVE PARTS, AND CANNOT DETERMINE WHEN PARTS WILL COME IN. CONSUMER STATES THAT HE IS DRIVING AN UNSAFE VEHICLE. *AK *ML
NHTSA ODI #859753
Mileage unknown · Apr 5, 2000
Structure
CONSUMER HAS BEEN WAITING FOR 8 WEEKS TO GET RECALL 99V215000/ ENGINE CRADLE REPAIRS DONE. DEALER CLAIMED THERE WERE NO PARTS OR TOOLS AVAILABLE TO FIX RECALL DUE TO BRACKETS AND TOOLS BREAKING. *AK
NHTSA ODI #859720
NHTSA investigations
11DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Additional source detail variants (3)
Fuel System, Gasoline:fuel Injection System:fuel Rail
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
DP03002 · Steering Column Separation
Opened May 7, 2003 · Closed Jul 22, 2003
Status: closed (inferred from source dates) · Steering:column
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
EA98025 · Engine Cradle/control Arm Bracket Weld
Opened Dec 31, 1998 · Closed Aug 19, 1999
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.
PE98022 · Rear Suspension Trailing Arm/bolt
Opened Apr 14, 1998 · Closed Aug 31, 1998
Status: closed (inferred from source dates) · Suspension
ALLEGED THAT THE REAR SUSPENSION TRAILING AND/OR ITS ATTACHMENT BOLT MAY FAIL, POSING A RISK OF LOSS OF VEHICLE CONTROL AND LOSS OF REAR SERVICE BRAKE OPERATION
EA98007 · Fuel Injector Assembly Leakage
Opened Mar 10, 1998 · Closed Feb 1, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:fuel Injection System; Fuel System, Gasoline:fuel Injection System:fuel Rail
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Fuel System, Gasoline:fuel Injection System
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Fuel System, Gasoline:fuel Injection System:fuel Rail
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
EA95028 · Underhood Fuel Leaks
Opened Sep 22, 1995 · Closed Feb 24, 1997
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WAARRANTED BY THE CIRCUMSTANCES.AN ENGINEERING ANALYSIS CLOSSING REPORT IS INCLUDED IN THE PUBLIC FILE.
EA95023 · Water In Defroster System
Opened Aug 31, 1995 · Closed Dec 31, 1996
Status: closed (inferred from source dates) · Visibility:defroster/defogger/hvac System
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ENGINEERING ANALYSIS CLOSING REPORT (EA95-023)
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