NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
26 reportsClear category filter59,000 miles · Jan 13, 2005
Seats
CHRYSLER CONCORDE 1994, 3.5L V6. BOUGHT NEW. MAY 1999, FOUND TWO LONG NARROW PIECES OF PLASTIC MATERIAL IN THE FOOTWELL BEHIND THE DRIVER?S SEAT. CHRYSLER SERVICE COULDN'T IDENTIFY. 6 SEPT. 2000, CHRYSLER DEALERSHIP EXECUTED RECALL # 883, REPLACED SLIDES WHICH HAD BROKEN AWAY FROM DRIVER?S SEAT. APRIL 2004, LOST HORIZON…
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CHRYSLER CONCORDE 1994, 3.5L V6. BOUGHT NEW. MAY 1999, FOUND TWO LONG NARROW PIECES OF PLASTIC MATERIAL IN THE FOOTWELL BEHIND THE DRIVER?S SEAT. CHRYSLER SERVICE COULDN'T IDENTIFY. 6 SEPT. 2000, CHRYSLER DEALERSHIP EXECUTED RECALL # 883, REPLACED SLIDES WHICH HAD BROKEN AWAY FROM DRIVER?S SEAT. APRIL 2004, LOST HORIZONTAL MOTION OF DRIVER?S SEAT ADJUSTMENT. FOUND THE SLIDES WERE ASSEMBLED SO TIGHTLY THEY DESTROYED THE SCREW ACTUATORS DUE TO OVERLOAD. INFORMED CHRYSLER DEALERSHIP, THEY SAY THEY DID RETROFIT SO NOW CHRYSLER?S PROBLEM. INFORMED CHRYSLER, THEY SAY TAKE IT TO DEALERSHIP. MAY 2004, MY CAR NOW HAS A DRIVER?S SEAT WITH NO HORIZONTAL ADJUSTMENT AVAILABLE. FOUND ANOTHER BROKEN OFF SEAT SLIDE LINER BEHIND PASSENGER?S SEAT. WHAT CAN I DO? *NM
NHTSA ODI #10106278
118,000 miles · Dec 29, 2003
Seats
BRACKETS SUPPORTING BACK OF DRIVER'S SEAT HAVE BROKEN IN HALF ALLOWING SEAT BACK TO FAIL TO SUPPORT DRIVER.*AK
NHTSA ODI #10051227
74,000 miles · Oct 25, 2003
EquipmentLatches/locks/linkagesSeats
I HAVE A 1994 CHRYSLER CONCORDE THAT I PURCHASED NEW. I HAVE EXPERIENCED MORE PROBLEMS WITH THIS SINGLE VEHICLE THAN 12 OTHER VEHICLES I HAVE OWNED COMBINED. HERE ARE SOME OF THE ITEMS THAT CHRYSLER REFUSED TO FIX WHILE THE CAR WAS STILL UNDER WARRANTY: THE GAS CYLINDERS THAT HOLD THE HOOD UP BECAME WEAK AND THE HOOD STRUCK ME O…
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I HAVE A 1994 CHRYSLER CONCORDE THAT I PURCHASED NEW. I HAVE EXPERIENCED MORE PROBLEMS WITH THIS SINGLE VEHICLE THAN 12 OTHER VEHICLES I HAVE OWNED COMBINED. HERE ARE SOME OF THE ITEMS THAT CHRYSLER REFUSED TO FIX WHILE THE CAR WAS STILL UNDER WARRANTY: THE GAS CYLINDERS THAT HOLD THE HOOD UP BECAME WEAK AND THE HOOD STRUCK ME ON THE BACK OF MY HEAD WHILE I WAS CHANGING THE OIL. THE TRUNK LID WILL ALSO FALL AND HIT YOU ON THE HEAD. ONE OF THE REAR INSIDE DOOR LATCHES BROKE AND CHRYSLER ALSO REFUSED TO FIX THAT. I DECIDED TO FIX THE DOOR LATCH MYSELF AND THE PARTS NEEDED TO FIX THE DOOR HAD BEEN ON BACK ORDER FOR 6 MONTHS. I HAD TO BUY A COMPLETE DOOR PANEL AT A SALVAGE YARD TO FIX A SIMPLE DOOR LATCH HANDLE. THE MOST RECENT AND SERIOUS SAFETY COMPLAINT THAT I HAVE HAPPENED ON 10-12-03. MY WIFE WAS DRIVING THIS VEHICLE AND I WAS THE PASSENGER ALONG WITH 2 OTHER PASSENGERS. WHILE APPROACHING A BRIDGE AND ONCOMING TRAFFIC WE HIT A BUMP IN THE HIGHWAY AND THE CAR DIED. MY WIFE NEARLY PANICKED AS SHE COULD NOT STEER THE CAR. SHE THEN TURNED THE IGNITION SWITCH BACK ON AND THE CAR RESTARTED. THE IGNITION SWITCH TURNED ITSELF OFF BY SIMPLY HITTING A BUMP IN THE ROAD, SOMETHING WE ALL DO EVERY TIME WE DRIVE. I CONSIDER THIS LAST INCIDENT TO BE VERY SERIOUS AND FELT LIKE SOMEONE NEEDED TO BE INFORMED. I REALIZE THAT THIS VEHICLE IS 10 YEARS OLD BUT IT HAS LESS THAN 75,000 MILES ON IT. WHILE THIS CAR WAS UNDER WARRANTY THE ENGINE WAS REBUILT, THE TRANSMISSION WAS WORKED ON, WINDSHIELD MOTOR WENT OUT, AND THE AIR CONDITIONER QUIT. ALSO A SEAT RAIL BROKE AND CHRYSLER ALSO REFUSED TO FIX THAT. TO SUM THINGS UP, THIS WAS THE FIRST CHRYSLER PRODUCT THAT I HAD EVER PURCHASED AND IT WILL DEFINITELY BE THE LAST. *LA
NHTSA ODI #10043546
Mileage unknown · Jul 10, 2003
Seats
CONSUMER STATES THAT DRIVER'S SEATBACK BROKE AND COLLAPSED BACKWARD. CONSUMER HAS TO USE A PIECE OF WOOD TO POSITION SEAT BACK CORRECTLY.*AK
NHTSA ODI #10026980
Mileage unknown · Aug 30, 2002
Seats
FRONT PASSENGER SEAT HAS A BRACKET THAT BROKE. THIS ALLOWS SEAT NOT TO BE STATIONARY WHEN OCCUPIED OR NOT. *AK DEALER REPLACED POWER SEAT TRACKS AND PIVOT BRACKETS PER RECALL 883. *SLC
NHTSA ODI #8017696
Mileage unknown · Jan 14, 2002
Seats
DRIVER'S SIDE SEATBACK BROKE WHILE DRIVING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
NHTSA ODI #8002111
Mileage unknown · Dec 14, 2001
Seats
PASSENGER'S SEAT IS NOT SECURE ON SEAT TRACKS. IT CAUSES SEAT TO MOVE BACKWARDS AND FORWARDS WHILE VEHICLE IS BEING DRIVEN.*AK
NHTSA ODI #8000732
Mileage unknown · Nov 30, 2000
EquipmentSeatsSuspension
CONSUMER HAS BEEN UNABLE TO HAVE THE LOWER CONTROL ARM REPAIRED PER RECALL NOTICE 99V-215 BECAUSE OF LACK OF PARTS. NLM
NHTSA ODI #558199
Mileage unknown · Nov 19, 2000
Seats
SEAT BEGAN TO FAIL IN SPRING 2000, FINALLY HAD TO REPLACE SEAT ASSEMBLY IN AUG 2000. ONE SIDE WAS COMPLETELY BROKEN,THE OTHER BROKEN NEARLY ALL THE WAY THROUGH. DANGEROUS AS IT COULD HAVE FAILED WHILE DRIVING AND CAUSED AN ACCIDENT. DID NOT CONTACT DEALER BECAUSE NO RECALL HAD BEEN RECEIVED, BUT LATER HEARD THAT THERE MAY HAV…
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SEAT BEGAN TO FAIL IN SPRING 2000, FINALLY HAD TO REPLACE SEAT ASSEMBLY IN AUG 2000. ONE SIDE WAS COMPLETELY BROKEN,THE OTHER BROKEN NEARLY ALL THE WAY THROUGH. DANGEROUS AS IT COULD HAVE FAILED WHILE DRIVING AND CAUSED AN ACCIDENT. DID NOT CONTACT DEALER BECAUSE NO RECALL HAD BEEN RECEIVED, BUT LATER HEARD THAT THERE MAY HAVE BEEN A RECALL OR OTHER SIMILAR PROBLEMS REPORTED.*AK
NHTSA ODI #736544
Mileage unknown · Nov 6, 2000
EquipmentSeats
THE SEAT ROCKED TO THE SIDE AND BACKWARD, A BOLT HAD BROKEN AND THE SEAT NEEDED REPLACED, POSSIBLY RECALL RELATED. *MJS
NHTSA ODI #557434
NHTSA investigations
11DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Additional source detail variants (3)
Fuel System, Gasoline:fuel Injection System:fuel Rail
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
DP03002 · Steering Column Separation
Opened May 7, 2003 · Closed Jul 22, 2003
Status: closed (inferred from source dates) · Steering:column
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
EA98025 · Engine Cradle/control Arm Bracket Weld
Opened Dec 31, 1998 · Closed Aug 19, 1999
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.
PE98022 · Rear Suspension Trailing Arm/bolt
Opened Apr 14, 1998 · Closed Aug 31, 1998
Status: closed (inferred from source dates) · Suspension
ALLEGED THAT THE REAR SUSPENSION TRAILING AND/OR ITS ATTACHMENT BOLT MAY FAIL, POSING A RISK OF LOSS OF VEHICLE CONTROL AND LOSS OF REAR SERVICE BRAKE OPERATION
EA98007 · Fuel Injector Assembly Leakage
Opened Mar 10, 1998 · Closed Feb 1, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:fuel Injection System; Fuel System, Gasoline:fuel Injection System:fuel Rail
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Fuel System, Gasoline:fuel Injection System
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Fuel System, Gasoline:fuel Injection System:fuel Rail
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
EA95028 · Underhood Fuel Leaks
Opened Sep 22, 1995 · Closed Feb 24, 1997
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WAARRANTED BY THE CIRCUMSTANCES.AN ENGINEERING ANALYSIS CLOSSING REPORT IS INCLUDED IN THE PUBLIC FILE.
EA95023 · Water In Defroster System
Opened Aug 31, 1995 · Closed Dec 31, 1996
Status: closed (inferred from source dates) · Visibility:defroster/defogger/hvac System
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ENGINEERING ANALYSIS CLOSING REPORT (EA95-023)
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