Engine. Review the 119 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports3 fire reports8 injury reports

Wheels complaints

5 reports

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2,000 miles · Mar 15, 2018

SuspensionWheels

MY CAR SINCE I PURCHASED (BRAND NEW) TENDS TO WEAR THE BACK TIRES OUT AND SWERVES WHEN IT HITS A BUMP, RAIN, OR SNOW. IT GETS WORSE WHEN THERE IS A LOT OF WEIGHT IN THE BACK. SUCH AS, TWO PEOPLE IN THE BACK SEAT AND FOR THIS REASON I TEND TO BE ALONE IN THE CAR BECAUSE IT COULD BECOME DANGEROUS TO TAKE PASSENGERS.

NHTSA ODI #11079547

Mileage unknown · Feb 22, 2017

Wheels

TAKATA RECALL LOW TIRE PRESSURE ISSUE, VAVLE STEM IS CAUSING THE AIR THE LEAK OUT LOWLY, CAUSING ME TO HAVE TO REFILL AIR TWICE A WEEK. MULTIPLE TIRES AT THE SAME TIME.

NHTSA ODI #10956250

63,000 miles · May 3, 2015

SuspensionWheels

Read full complaint

I JUST BOUGHT A USED 2011 CHRYSLER 200 AND WITHIN A WEEKS TIME NOTICED THE REAR OF THE VEHICLE WAS ALL OVER THE ROAD EVERY TIME I HIT A BUMP. IT DOESN'T MATTER IF ITS A SMALL OR LARGE BUMP EITHER. AT FIRST I WAS NOT SURE WHAT WAS WRONG AND I ALMOST TOOK IT BACK TO THE DEALER I BOUGHT IT FROM. I CLIMBED UNDER THE CAR AND REALIZED ON THE REAR PASSENGER RIGHT THERE WAS A LITTLE FLUID LEAKING FROM THE STRUT ITSELF SO I KNOW THAT NEEDS TO BE REPLACED. I SLID OVER AND LOOKED AT THE DRIVERS SIDE REAR WHICH HAD NO FLUID LEAKAGE. AFTER OWNING THE CAR A MONTH NOW, IM REALIZING THAT BOTH SIDES ARE DOING IT AND ONLY THE ONE STRUT APPEARS TO BE LEAKING. THE CAR IS TO THE POINT OF BEING UNSAFE TO DRIVE BECAUSE OF THIS ISSUE. I'VE HAD CARS THAT NEEDED STRUTS REPLACED BEFORE AND NEVER HAVE I FELT LIKE THE CAR WAS UNSAFE TO DRIVE. AFTER DOING A LITTLE RESEARCH, I FIND THAT THIS IS A KNOWN ISSUE FOR THIS CAR AND CHRYSLER IS AWARE OF IT. SO WHY HAS THIS ISSUE NOT BEEN TAKEN CARE OF IF ITS A KNOWN ISSUE. I HAVE CHILDREN THAT RIDE IN THE BACK SEAT AND I DON'T EVEN FEEL SAFE DRIVING THEM IN THE CAR. I NEED TO GET IT FIXED BUT ITS TOUGH TO DO WHEN YOU JUST BOUGHT THE VEHICLE AND ARE IN NEED OF GETTING YOUR PLATES FOR THE CAR($1700). AND TO FIX THIS ISSUE I HAVE BEEN TOLD THAT IT WILL RUN ME $600 AND THAT DOESN'T EVEN INCLUDE CERTAIN PARTS IF THEY ARE HORRIBLY BAD AS WELL. LIKE I SAID, THIS IS MORE THAN JUST A STRUT ISSUE BUT WHEN I DO GET IT FIXED I WILL REPORT MY COMPLETE FINDINGS OF EVERYTHING THAT NEEDS TO BE REPLACED IN THE SUSPENSION. *TR

NHTSA ODI #10714238

Mileage unknown · Mar 19, 2015

EngineFuel/propulsion SystemWheels

Read full complaint

THE ORIGINAL DATE IS SEPT. 2012. I WAS UNABLE TO ENTER THIS INFO ABOVE. I HAVE BEEN HAVING PROBLEMS WITH UNEXPECTED LOSS OF POWER, (FALLING DEAD) SINCE 2012. IT NORMALLY HAPPENS WHEN I AM GOING SLOW DUE TO BEING IN TRAFFIC. I AM STOPPED OR BARELY MOVING AND WHEN WE START MOVING I PRESS ON THE ACCELERATOR AND IT WILL NOT GO BECAUSE IT HAS FALLEN DEAD. I HAVE TO PUT MY FLASHERS ON, PULL OVER IF POSSIBLE, PUT THE GEAR IN PARK, TURN OFF THE ENGINE AND RESTART THE CAR AND IT IS GOOD TO GO. THERE HAVE BEEN TIMES THIS HAPPENS IF I AM AT A STOP LIGHT ALSO WHEN THIS OCCURS. THE NEXT ISSUE IS THE LOW TIRE PRESSURE LIGHT COMES ON MOST TIMES WHEN THE WEATHER CHANGES. I HAVE TAKEN THE CAR TO A TIRE REPAIR SHOP AND WAS TOLD WHEN WE HAVE EXTREME WEATHER CHANGES, THIS WILL HAPPEN AND TO CHECK THE TIRE PRESSURE EVERY 3 WEEKS. THIS IS COSTING ME $5.00/TRIP FOR PRESSURE CHECKS. I HAVE TAKEN MY CAR BACK TO THE DEALERSHIP WHEN I STARTED HAVING THESE PROBLEMS, THEY CHECKED THE CAR, DID A TEST DRIVE, KEPT IT OVERNIGHT AND SAID NO PROBLEMS WERE FOUND. VERY DISAPPOINTING AND FRUSTRATING. *TR

NHTSA ODI #10695342

20,200 miles · Sep 15, 2014

SteeringWheels

WHILE ACCELERATING OR DECELERATING TO THE SPEEDS BETWEEN 50 AND 55 MPH, THE STEERING WHEEL GIVES A VIBRATION, AND STAYS VIBRATING UNTIL A DIFFERENT SPEED IS REACHED. BEFORE OR AFTER THE DRIVING SPEED OF 50 AND 55 OCCURS, I DO NOT NOTICE THE VIBRATION. *TR

NHTSA ODI #10633118

Official recalls

16V668000 · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 15, 2016

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence & remedy

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Additional source detail variants (3)

Seat Belts:pretensioner

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Air Bags

13V282000 · Air Bags; Electrical System

Jul 2, 2013

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Consequence & remedy

Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

Additional source detail variants (2)

Air Bags

Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

Electrical System

Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

11V315000 · Steering:column

Jun 8, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Consequence & remedy

Consequence: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

Remedy: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE19014 · Active Head Rest Inadvertent Deployment

Opened Sep 9, 2019 · Closed Feb 25, 2026

Status: closed (inferred from source dates) · Seats; Seats:front Assembly:head Restraint

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Seats

Seats:front Assembly:head Restraint

PE12016 · Engine Stall

Opened Jun 18, 2012 · Closed Oct 15, 2012

Status: closed (inferred from source dates) · Engine

During PE12-016, Chrysler identified a condition in model year (MY) 2011 Chrysler 200 and Dodge Avenger vehicles equipped with 3.6L engines that may result in engine stall when stopped or travelling at very low speeds.According to Chrysler, this condition occurs when the Powertrain Control Module (PCM) initiates a purge monitor check while the engine is at idle which can result in an overly rich vapor condition and cause the engine to stall while stopped.Chrysler developed a software countermeasure to address the condition and has initiated a customer satisfaction campaign to reprogram the PCM on all affected vehicles. The bulletin was sent to dealers on September 28, 2012 and the owner letter mailing began on October 5, 2012.See the investigative file for copies of Chrysler's bulletin and owner letter.The Office of Defects Investigation (ODI) analyzed complaints related to engine stall that were provided by Chrysler or submitted to ODI from consumers.The predominant failure mode identified involved stalling when stopped or travelling at low speeds.The complaint counts shown in this resume include incidents in which enough detail was available to verify the symptoms were related to the defect condition identified by Chrysler.Two complaints alleged engine stall resulting in collisions, one involving very minor damage and one involving a single vehicle road departure crash in which the vehicle was totalled.In the first incident, the vehicle stalled while stopped at an intersection and rolled back into a following vehicle resulting in a minor scratch in the rear bumper.In the second incident, the vehicle was totalled from damage sustained from striking a tree after failing to negotiate a sharp turn in wet road conditions.The police report does not include any references to stalling as a cause or contributor, but cites excessive speed entering the turn.Although there was evidence or prior history with stalling when stopped, there is no evidence that engine stall was a factor in the crash.The condition that is causing the majority of stalling incidents in the subject vehicles occurs at a stop or very low speed and allows the vehicle to be restarted immediately.The condition represents a low risk to motor vehicle safety and is adequately addressed by Chrysler's service campaign. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.):10458865, 10458713, 10456385, 10456270, 10452622, 10452327, 10451870, 10451243, 10450745, 10450609, 10449370, 10448136, 10446374, 10443383, 10428753, 10463086, 10463085, 10462966, 10462908, 10462901, 10462851, 10462772, 10462720, 10462702, 10462691.