NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
697 reportsMileage unknown · Jun 13, 2025
Electrical SystemFuel/propulsion SystemVehicle Speed Control
I got a warning from my car a little over a week ago (around 6/1, unsure of exact date) that I needed to service the battery charging system, but then the check engine indicator light shut off and so did the warning light. The hybrid battery took a charge with no issues after that. Then, I left work the evening of 6/9 and drove…
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I got a warning from my car a little over a week ago (around 6/1, unsure of exact date) that I needed to service the battery charging system, but then the check engine indicator light shut off and so did the warning light. The hybrid battery took a charge with no issues after that. Then, I left work the evening of 6/9 and drove home. On my way home, the check engine light came back on, followed by warnings that I needed to shift to park. Before I could pull over, my car stopped moving. Cars had to stop abruptly behind me and navigate around me into incoming traffic. I shifted to park, then tried to turn my car off and on again. I tried to switch between the gas engine and the battery, I tried to move my vehicle in any way. I couldn't get it into neutral to push it out of traffic. I turned on my hazard lights and a person came out from his house to assist in directing traffic away from my car for about an hour while I waited for a tow truck to arrive. The kind bystander who directed traffic and I were very concerned about a car accident happening due to my stopped vehicle. A police officer stopped by to check on us and try and get my vehicle into neutral but he was unable and said he was on his way to a 911 dispatch so he did not write a report of any kind that I could see. He told me the vehicle placement was not safe and I agreed with him. The tow truck came as he was leaving. The dealership I sent my car to said it is likely a short circuit in the 12v battery but I know the BECM in the Chevy Volt is known to cause similar behavior. Dealership refused to service the BECM when asked about it.
NHTSA ODI #11666820
Mileage unknown · Jun 10, 2025
Electrical SystemEngineFuel/propulsion System
While driving the vehicle, the car shut down. Thankfully I was coming to a yield at a round about after exiting the Interstate. I was finally able to get it to restart and proceeded on my way. If this had happened on the Interstate myself, and other drivers would be at risk due to unassisted steering and braking. I also have exp…
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While driving the vehicle, the car shut down. Thankfully I was coming to a yield at a round about after exiting the Interstate. I was finally able to get it to restart and proceeded on my way. If this had happened on the Interstate myself, and other drivers would be at risk due to unassisted steering and braking. I also have experienced intermittent periods of "Reduction of Power" while on the interstate and other 55MPH plus highways. This presents a hazard to myself and other drivers as well. These issues ARE covered for similar vehicles under Special Warranty Coverage N232432680 as required by NHTSA on March 6, 2024. My vehicle also exhibits all of the primary symptoms described in that coverage, but GM claims that my vehicle is NOT covered. CEL is on. Can't charge condition Reduced power No start condition
NHTSA ODI #11666037
Mileage unknown · Jun 9, 2025
Engine
My 2017 Volt reported a "Propulsion Power is Reduced" message on the display. When I took the car to the dealership for service, they stated that a new EGR valve was needed. The part alone is $1847. The total service with labor would have been over $3000. Looking online, it is a very common issue for the gen 2 Volts. Unfort…
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My 2017 Volt reported a "Propulsion Power is Reduced" message on the display. When I took the car to the dealership for service, they stated that a new EGR valve was needed. The part alone is $1847. The total service with labor would have been over $3000. Looking online, it is a very common issue for the gen 2 Volts. Unfortunately, the dealership is saying this repair is not covered under warranty.
NHTSA ODI #11665710
Mileage unknown · Jun 2, 2025
Electrical System
More than two weeks ago, my 2017 Chevrolet Volt LT showed BECM codes. The local dealership service center said they would order the parts for a complete replacement. The work and parts are covered under warranty as this has been a common issue. The BECM and coolant arrived within a few days, but the remaining parts are back orde…
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More than two weeks ago, my 2017 Chevrolet Volt LT showed BECM codes. The local dealership service center said they would order the parts for a complete replacement. The work and parts are covered under warranty as this has been a common issue. The BECM and coolant arrived within a few days, but the remaining parts are back ordered! After two weeks of waiting GM has failed to send the parts and I and my family are in need of our vehicle for both work and safety reasons. The part number for the parts that still need to be sent is: 11517042. The warranty coverage number from Chevrolet's bulletin in regards to this failure is: N232432680.
NHTSA ODI #11664470
Mileage unknown · May 28, 2025
EnginePower Train
There is a part that fails on a lot of GM vehicles due to getting clogged (an EGR valve). It prevents the vehicle from reaching high speeds on the highway and can fail while driving (which happened to me). I could have lost control of the vehicle on the highway and crashed or gotten rear-ended. GM refuses to pay for repairs…
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There is a part that fails on a lot of GM vehicles due to getting clogged (an EGR valve). It prevents the vehicle from reaching high speeds on the highway and can fail while driving (which happened to me). I could have lost control of the vehicle on the highway and crashed or gotten rear-ended. GM refuses to pay for repairs involving this part despite so many people reporting the issue that they needed to do another production run of the part after discontinuing it. Here are many others that experienced this problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11663386
81,000 miles · May 21, 2025
Power Train
The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was parked, the message "Shift to park" was displayed, and the vehicle failed to turn off. The vehicle was taken to the dealer, where it was diagnosed that the gear shifter had failed and needed to be replaced. The vehicle was not repaired. The manu…
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The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was parked, the message "Shift to park" was displayed, and the vehicle failed to turn off. The vehicle was taken to the dealer, where it was diagnosed that the gear shifter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 81,000.
NHTSA ODI #11662449
Mileage unknown · May 15, 2025
Unknown Or Other
Shifter malfunctions when shifted to PARK. Car does not recognize shifted to PARK and error message appears on dash. States, SHIFT TO PARK. Will not fully shut off vehicle.
NHTSA ODI #11661334
Mileage unknown · Apr 28, 2025
Electrical SystemEngineFuel/propulsion System
There was a recall for the HPCM2 where the propulsion power reduced warning would come on whenever the car's cell battery was depleted. This happened with my car and there were several times it slowed on the freeway and on exit ramps as I tried to safely get my car off the road. It first happened on 4/13/25. I took my car to a r…
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There was a recall for the HPCM2 where the propulsion power reduced warning would come on whenever the car's cell battery was depleted. This happened with my car and there were several times it slowed on the freeway and on exit ramps as I tried to safely get my car off the road. It first happened on 4/13/25. I took my car to a regular mechanic who charged me 3k of repairs on basic maintenance, new tires, etc but were unable to fix this issue. They advised it was a manufacturer issue and to go to a hybrid specialist or a dealership. I called a hybrid specialist who found the faulty code and advised the same. I took my car to Felix Chevrolet (3330 S. Figueroa St. LA, CA 90007) and they offered to do many maintenance service items that I had done earlier this week in an attempt to fix the HPCM2 software bug. After I told them that the maintenance items were complete, they called me back an hour later to tell me I needed other maintenance repairs that are less common. When I gave them the description of the recall and re-explained this is identical to my car's symptoms and that this manufacturing issue may have affected other vehicles like mine that were outside of the recall batch, they told me it was impossible to apply this diagnosis as long as my VIN number was outside of the recall batch. Can you please add my VIN to this recall or have my car reviewed by someone who can debug the software?
NHTSA ODI #11657354
Mileage unknown · Apr 25, 2025
Fuel/propulsion System
P0401 code caused the car to say “propulsion power is reduced”. I was on the highway and had to pull off to find a safe place.
NHTSA ODI #11656896
Mileage unknown · Apr 25, 2025
Fuel/propulsion SystemService BrakesVehicle Speed Control
Unknown My car has been accelerating and decelerating on it’s own while I’m driving.I got it checked with Fix Finder and states that my EGR Valve and ABS System failed. I brought it to a mechanic for a repair and I was told that the valve was unplugged so they plugged it back in and cleaned it , and said that everything was fin…
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Unknown My car has been accelerating and decelerating on it’s own while I’m driving.I got it checked with Fix Finder and states that my EGR Valve and ABS System failed. I brought it to a mechanic for a repair and I was told that the valve was unplugged so they plugged it back in and cleaned it , and said that everything was fine it said it might also be the cause of the failed ABS System but everything looks fine. After I got it fixed, it’s doing the same again and it’s worse this time. The car is accelerating on it’s own faster than what it did but the dashboard is saying 0mph. I was driving in the highway when it happened and it’s scary so I had to pull over.
NHTSA ODI #11656857
NHTSA investigations
2PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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