NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
697 reportsMileage unknown · Jul 31, 2025
Seat Belts
Component or System Involved: The rear passenger-side seatbelt (right side from the driver’s view) on my 2017 Chevy Volt Premier malfunctioned. Specifically, the automatic locking retractor (ALR) mechanism failed and would not release tension, even after fully retracting the strap. The cut portion of the seatbelt is still in my …
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Component or System Involved: The rear passenger-side seatbelt (right side from the driver’s view) on my 2017 Chevy Volt Premier malfunctioned. Specifically, the automatic locking retractor (ALR) mechanism failed and would not release tension, even after fully retracting the strap. The cut portion of the seatbelt is still in my possession and can be made available for inspection upon request. Safety Risk: This failure posed a serious safety risk. The seatbelt had been secured around a child car seat base, and once it locked, it would not release. After more than 30 minutes of troubleshooting — including fully retracting the belt and manually pressing the emergency release button inside the seat — it still would not disengage. The car seat base could not be repositioned or removed safely, which would have compromised the proper installation of a child safety seat. With no other option to ensure safe transport, I was forced to cut the seatbelt free. The problem has not yet been reproduced or officially diagnosed by a dealer or independent service center. I have not yet reported it to GM or visited a dealership, but I plan to do so soon. The component has not been inspected by the manufacturer, police, or insurance representatives at this time. However, this closely mirrors recall 18V673000, especially since that recall affected Volt models 2018-2019 and mine is a 2017. There were no warning lamps, dashboard messages, or advance symptoms before the failure occurred. The seatbelt functioned normally until it was engaged with the car seat, at which point the retractor locked and failed to release.
NHTSA ODI #11677432
Mileage unknown · Jul 10, 2025
Electrical SystemPower TrainUnknown Or Other
Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue o…
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Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue occurred intermittently, but it now happens every time I attempt to turn off the vehicle. The vehicle fails to recognize that it is in Park, displaying a “Shift to Park” message on the dashboard even when the gear selector is correctly positioned. This prevents the car from shutting off properly and poses a safety and battery drain risk. I brought the vehicle to Quality Chevrolet for service on the following dates: June 2017 April 2018 August 2020 Despite these visits, the dealership failed to diagnose or resolve the issue. On July 9, 2025, I returned to the same dealership, and they finally diagnosed the problem as a faulty jumper harness and switch contact, quoting $586 plus tax for the repair. I requested a goodwill repair from GM, given that the issue began within the warranty period and has been ongoing for years, but my request was denied. This is a known and widespread issue affecting many GM vehicles, and I believe it represents a design or manufacturing defect that should be subject to a recall or broader investigation. I am requesting that NHTSA investigate this issue further to ensure consumer safety and accountability.
NHTSA ODI #11672449
114,000 miles · Jul 10, 2025
Power Train
The contact owns a 2017 Chevrolet Volt. The contact stated while attempting to turn off the vehicle, the vehicle failed to respond as needed while shifted into park(P). The contact manipulated the gear shifter until park(P) was recognized and the vehicle turned off. No warning light was illuminated. The contact stated that an ap…
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The contact owns a 2017 Chevrolet Volt. The contact stated while attempting to turn off the vehicle, the vehicle failed to respond as needed while shifted into park(P). The contact manipulated the gear shifter until park(P) was recognized and the vehicle turned off. No warning light was illuminated. The contact stated that an appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000.
NHTSA ODI #11672431
96,000 miles · Jul 2, 2025
Electrical SystemPower Train
The contact owns a 2017 Chevrolet Volt. The contact stated that after arriving at the destination and moving the shifter into park(P), the message "Shift to Park" was displayed. The contact became aware that with the message displayed the vehicle would not start. The contact disconnected and reconnected the 12-Volt battery to re…
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The contact owns a 2017 Chevrolet Volt. The contact stated that after arriving at the destination and moving the shifter into park(P), the message "Shift to Park" was displayed. The contact became aware that with the message displayed the vehicle would not start. The contact disconnected and reconnected the 12-Volt battery to reset the system, enabling the vehicle to start. The contact stated that after starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Battery Energy Control Module. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
NHTSA ODI #11670831
Mileage unknown · Jun 30, 2025
EngineFuel/propulsion System
Portion message car stalled on hey
NHTSA ODI #11670250
Mileage unknown · Jun 28, 2025
Engine
EGR Valve stop functioning, which caused Service not available engine check light on. This is a hybrid plugin, when battery is low, it is dangerous is Gas Engine not functioning. This EGR Valve is super expensive, the fix (Parts and Labor) is over $3300. The car milage was only a little over 58800 miles. Without getting this rep…
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EGR Valve stop functioning, which caused Service not available engine check light on. This is a hybrid plugin, when battery is low, it is dangerous is Gas Engine not functioning. This EGR Valve is super expensive, the fix (Parts and Labor) is over $3300. The car milage was only a little over 58800 miles. Without getting this repaired, the emission inspection will not be passed in Virginia.
NHTSA ODI #11669995
Mileage unknown · Jun 27, 2025
Electrical SystemEnginePower Train
My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes …
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My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes (U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 and P1E00) clearly indicate that my BECM failed. I was able to check the health and status of the traction battery and it functioning correctly. On my 3rd trip to my local dealership service department with the Special Coverage Program N232432680 in hand, the dealership informed me that yes my BCM had failed and there was a Special Coverage Program for 2016-2019 Chevy Volts, but that MY VIN NUMBER WAS NOT COVERED. There were a limited number of VINS that received warranty extensions for BECM, but mine was not.
NHTSA ODI #11669821
85,000 miles · Jun 20, 2025
Power Train
The contact owns a 2017 Chevrolet Volt. The contact stated that upon arriving to his destination and moving the shift lever into park(P), the warning message " Shift to Park" was displayed, preventing the vehicle from turning off. There was no warning light illuminated. The vehicle returned to normal functionality, but the failu…
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The contact owns a 2017 Chevrolet Volt. The contact stated that upon arriving to his destination and moving the shift lever into park(P), the warning message " Shift to Park" was displayed, preventing the vehicle from turning off. There was no warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the gear position sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-NA-206. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 85,000.
NHTSA ODI #11668159
Mileage unknown · Jun 14, 2025
Electrical SystemFuel/propulsion SystemPower Train
Driving on interstate doing 65 and suddenly warning pops up and car dies immediately. I was lucky to get over to the edge and not wreck or cause an accident. Found that the 12 volt battery was not being charged without warning until failure. Found a 15 amp fuse blown in the high voltage relay module.
NHTSA ODI #11666946
Mileage unknown · Jun 13, 2025
Unknown Or Other
I was attempting to purchase this vehicle from Payless Used car sales in Anchorage Alaska. I noticed odometer discrepancies between the mechanic reported odometer in 2022 and the present odometer in 2025. The 2022 reported odometer was 60000, and now in 2025 it is 47000. When I made this concern to the salesman he asked me to le…
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I was attempting to purchase this vehicle from Payless Used car sales in Anchorage Alaska. I noticed odometer discrepancies between the mechanic reported odometer in 2022 and the present odometer in 2025. The 2022 reported odometer was 60000, and now in 2025 it is 47000. When I made this concern to the salesman he asked me to leave. I left and won’t consider purchasing from this dealership in the future.
NHTSA ODI #11666841
NHTSA investigations
2PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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