NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
27 reportsClear category filter100,000 miles · Mar 8, 2014
Service Brakes, HydraulicStructureCrash
DRIVER WAS TURNING AT TRAFFIC LIGHT AT LOW SPEED, 200 FT FROM HER HOME. WHEN TURN WAS COMPLETE, DRIVER WAS UNABLE TO RETURN STEERING WHEEL TO FORWARD POSITION, NOR WAS SHE ABLE TO STOP THE VEHICLE USING BRAKE PEDAL, UNTIL THE VEHICLE CRASHED INTO ANOTHER ONE PARKED ALONG THE STREET. DRIVER WAS UNABLE TO EXPLAIN HOW IT COULD HAP…
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DRIVER WAS TURNING AT TRAFFIC LIGHT AT LOW SPEED, 200 FT FROM HER HOME. WHEN TURN WAS COMPLETE, DRIVER WAS UNABLE TO RETURN STEERING WHEEL TO FORWARD POSITION, NOR WAS SHE ABLE TO STOP THE VEHICLE USING BRAKE PEDAL, UNTIL THE VEHICLE CRASHED INTO ANOTHER ONE PARKED ALONG THE STREET. DRIVER WAS UNABLE TO EXPLAIN HOW IT COULD HAPPEN, AND THE ACCIDENT WAS CONSIDERED HER FAULT. HOWEVER, THE LATEST GM RECALL REGARDING WEAKNESS OF IGNITION KEY MECHANISM PROVIDES LOGICAL EXPLANATION OF THIS ACCIDENT. IF THE IGNITION KEY FLIPPED TO "OFF" POSITION DURING THE TURN, POWER STEERING AND POWER BRAKING WOULD BE GONE, AND WHAT DRIVER DESCRIBED WOULD MAKE TOTAL SENSE. ESPECIALLY TAKING INTO ACCOUNT THAT AT THAT TIME THE DRIVER HAD SEVERAL ADDITIONAL KEYS ON THE KEYCHAIN. IS IT POSSIBLE THAT 2003 CHEVROLET VENTURE IGNITION MECHANISM MAY SUFFER FROM THE SAME PROBLEM AS ONES RECALLED BY GM? *TR
NHTSA ODI #10567912
85,000 miles · Mar 14, 2013
Structure
THE DRIVER SIDE PASSENGER DOOR SILL IS RUSTING EVEN IF THE CAR IS WASHED ON A REGULAR BASIS. THE FRAME HOLDING THE RADIATOR IS ALSO RUSTING,AND A RUST SPOT IS APPEARING ON THE PASSENGER DOOR SILL. *TR
NHTSA ODI #10502769
133,280 miles · Mar 8, 2013
Engine And Engine CoolingStructure
THE METAL UNDERSIDE SUPPORT BRACKET THAT HOLDS UP BOTH THE ENGINE COOLANT RADIATOR AND A/C RADIATOR HAD RUSTED COMPLETELY TO THE EXTENT THAT THE LEFT (DRIVER) SIDE OF THE BRACKET COMPLETELY FAILED AND ALLOWED THE RADIATORS TO TILT DOWN AND DROP APPROX. 4" ON THE LEFT SIDE. THE PRIMARY SUPPORT IS NOW ONLY THE COOLANT HOSES. HAD I…
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THE METAL UNDERSIDE SUPPORT BRACKET THAT HOLDS UP BOTH THE ENGINE COOLANT RADIATOR AND A/C RADIATOR HAD RUSTED COMPLETELY TO THE EXTENT THAT THE LEFT (DRIVER) SIDE OF THE BRACKET COMPLETELY FAILED AND ALLOWED THE RADIATORS TO TILT DOWN AND DROP APPROX. 4" ON THE LEFT SIDE. THE PRIMARY SUPPORT IS NOW ONLY THE COOLANT HOSES. HAD I NOT NOTICED, WHILE VIEWING THE CAR FROM THE FRONT THAT THERE WAS A PROBLEM; BOTH THE RADIATORS COULD HAVE FALLEN OFF WHILE DRIVING, THEY CERTAINLY COULD HAVE WEDGED TO IMPEDE THE STEERING CONTROL AND /OR RUN OVER BY THE TIRES TO MOST CERTAINLY BE A SAFETY ISSUE TO US OR OTHERS ON THE ROAD. MY CALL TO A DEALERSHIP STATED THEY ARE WELL AWARE OF THIS PARTICULAR RUST ISSUE AND THEY HAVE NO KNOWLEDGE OF RECALL BY GM. THERE SHOULD BE A RECALL TO REPAIR A CORROSION ISSUE OF THIS SUPPORT COMPONENT THAT IS A SAFETY INTEGRITY ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10502065
64,688 miles · Jul 21, 2012
StructureCrash
DUE TO RUSTED REAR RIGHT BRAKE LINE, VEHICLE LOST ALL BRAKE FLUID WITHOUT WARNING AND PREVENTED VEHICLE FROM STOPPING IN A TIMELY MANNER. THE LACK OF BRAKE CONTROL CAUSED RIGHT REAR SIDE OF THE VAN'S BODY (JUST IN FRONT OF THE REAR RIGHT WHEEL) TO HIT THE PROTECTIVE BARRIER AT THE GAS STATION. UPON INSPECTION RUST IS NOW OBSERVE…
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DUE TO RUSTED REAR RIGHT BRAKE LINE, VEHICLE LOST ALL BRAKE FLUID WITHOUT WARNING AND PREVENTED VEHICLE FROM STOPPING IN A TIMELY MANNER. THE LACK OF BRAKE CONTROL CAUSED RIGHT REAR SIDE OF THE VAN'S BODY (JUST IN FRONT OF THE REAR RIGHT WHEEL) TO HIT THE PROTECTIVE BARRIER AT THE GAS STATION. UPON INSPECTION RUST IS NOW OBSERVED AT SEVERAL PLACES ON THE BRAKE LINES AS WELL. *TR
NHTSA ODI #10466893
Mileage unknown · Oct 20, 2011
StructureInjury
THE VEHICLE WAS PARKED. THE BUTTON WAS PUSHED TO OPEN THE PASSENGER SIDE SLIDING DOOR, AND MY 3-YEAR OLD SON WAS STANDING STILL IN THE THIRD ROW, WAITING FOR THE DOOR TO OPEN COMPLETELY. (I WAS STANDING OUTSIDE, DIRECTLY IN FRONT OF THE DOOR AS IT OPENED.) MY SON'S FOOT SLIPPED AND HIS LEG FELL OUT OF THE VAN, AND BECAUSE THE…
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THE VEHICLE WAS PARKED. THE BUTTON WAS PUSHED TO OPEN THE PASSENGER SIDE SLIDING DOOR, AND MY 3-YEAR OLD SON WAS STANDING STILL IN THE THIRD ROW, WAITING FOR THE DOOR TO OPEN COMPLETELY. (I WAS STANDING OUTSIDE, DIRECTLY IN FRONT OF THE DOOR AS IT OPENED.) MY SON'S FOOT SLIPPED AND HIS LEG FELL OUT OF THE VAN, AND BECAUSE THE DOOR WAS OPENING IT PINNED HIS LEG BETWEEN THE BOTTOM BAR SUPPORTING THE DOOR, AND THE BODY OF THE VEHICLE. MY SON WAS INJURED. THE DOOR WOULD NOT STOP OPENING DESPITE USING MANUAL FORCE TO STOP THE DOOR FROM OPENING. THE BUTTON WAS PUSHED TO CLOSE THE DOOR, THUS PROVIDING RELEASE OF MY SON'S LEG, HOWEVER IN ORDER TO PULL HIM OUT THE DOOR CLOSED ON US AND WE HAD TO AGAIN PUSH THE BUTTON TO OPEN THE DOOR. THIS VEHICLE HAS NO SENSOR FOR THE SIDE SLIDING DOORS OPENING. THE SPACE BETWEEN THE BAR ON THE DOOR AND THE BODY OF THE VEHICLE IS APPROXIMATELY 2 INCHES ONCE THE DOOR IS FULLY OPENED. THERE IS ADEQUATE SPACE FOR A SMALL CHILD TO COMPLETELY FALL OUT OF THE VEHICLE AND POTENTIALLY BE CRUSHED. *TR
NHTSA ODI #10432209
Mileage unknown · Feb 21, 2010
Latches/locks/linkagesStructure
CHEVY VENTURE VAN. UNSURE OF EXACT YEAR. DRIVING ALONG THE HIGHWAY WHEN THE HOOD AND GRILL FLEW UP RESULTING IN A COMPLETELY SMASHED WINDSHIELD. EST. DAMAGES AT $1800.00. CONCERNS ABOUT THE SAFETY OF THE HOOD LATCH, ETC. *TR DON'T HAVE IMMEDIATE ACCESS TO VIN. *TR
NHTSA ODI #10312455
89,000 miles · Oct 23, 2007
Structure
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE ROOF OF THE VEHICLE IS CORRODING AND RUSTING. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND WAS NOT THEIR RESPONSIBILITY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 123,000 AND FAILURE MILEAGE WAS 89,000.
NHTSA ODI #10206649
33,000 miles · Jul 18, 2007
Structure
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR FAILED TO REMAIN CLOSED. THE FAILURE HAS OCCURRED SEVERAL TIMES SINCE THE VEHICLE WAS PURCHASED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 33,000. THE CONSUMER STATED THE DOOR HAS BEEN MALFUNCTIONING…
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TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR FAILED TO REMAIN CLOSED. THE FAILURE HAS OCCURRED SEVERAL TIMES SINCE THE VEHICLE WAS PURCHASED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 33,000. THE CONSUMER STATED THE DOOR HAS BEEN MALFUNCTIONING SINCE A COUPLE OF MONTHS AFTER HE PURCHASED THE VEHICLE. THE CONSUMER STATED BACK IN THE SPRING OF 2006 THE DOOR MALFUNCTIONED AND THE VEHICLE WAS TAKEN TO THE DEALER WHO IN TURN ADJUSTED THE ROD AND THOUGHT THE PROBLEM WAS FIXED BUT THE DEFECT STILL PERSISTS SOMETIMES. UPDATED 08/20/07 *TR
NHTSA ODI #10196778
110,800 miles · Oct 17, 2006
Structure
2003 VENTURA GAS TANK SUFFERED DAMAGE DUE TO THERE BEING NO ROAD HAZARD PROTECTION FOR THE TANK. *TS THE VEHICLE HAS A 25 GALLON FUEL TANK. THIS TANK HAS A METAL SHIELD FROM THE REAR TO WITHIN 24 INCHES FROM THE FRONT. THE FRONT AREA IS UNPROTECTED. *NM
NHTSA ODI #10172224
45,000 miles · Jun 29, 2006
StructureInjury
DT*: THE CONTACT STATED THE RIGHT POWER SLIDING DOOR OF THE VEHICLE LATCHED CLOSE TRAPPING A CHILD'S HAND. THE KEYS WERE LOCKED INSIDE THE VEHICLE AND AN AMBULANCE WAS CALLED TO ASSIST. A PARAMEDIC HAD TO BREAK A WINDOW TO RELEASE THE CHILD. THE VEHICLE HAS NOT BEEN TO A DEALER OR INDEPENDENT AUTO REPAIR SHOP TO DETERMINE WHETHE…
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DT*: THE CONTACT STATED THE RIGHT POWER SLIDING DOOR OF THE VEHICLE LATCHED CLOSE TRAPPING A CHILD'S HAND. THE KEYS WERE LOCKED INSIDE THE VEHICLE AND AN AMBULANCE WAS CALLED TO ASSIST. A PARAMEDIC HAD TO BREAK A WINDOW TO RELEASE THE CHILD. THE VEHICLE HAS NOT BEEN TO A DEALER OR INDEPENDENT AUTO REPAIR SHOP TO DETERMINE WHETHER THIS INCIDENT WAS CAUSED BY A MANUFACTURER DEFECT.
NHTSA ODI #10161043
Official recalls
5Aug 8, 2007
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗