TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHILE DRIVING 55 MPH, THE GEAR SHIFTER FAILED TO REMAIN IN DRIVE AND PARK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98V131000 (POWER TRAIN). MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH…
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TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHILE DRIVING 55 MPH, THE GEAR SHIFTER FAILED TO REMAIN IN DRIVE AND PARK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98V131000 (POWER TRAIN). MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.
NHTSA ODI #10780114
75,000 miles · Dec 30, 2012
EnginePower TrainCrash
I WAS STRUCK FROM THE BACK, WHILE TAKING FOOT OFF THE BRAKE, I ATTEMPTED TO PROCEED FROM A STOP SIGN IN SHOPPING MALL. DUE TO DELAY, FROM A BAD TRANSMISSION FROM DAY 1 WHEN I FIRST PURCHASED VEHICLE FROM FELIX CHEVROLET, LA CA IT HOLDS UP TRAFFIC. I TOOK MY FOOT OFF BRAKE AFTER STOPPING AT STOP SIGN AND IT APPEARED TO DRIVER …
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I WAS STRUCK FROM THE BACK, WHILE TAKING FOOT OFF THE BRAKE, I ATTEMPTED TO PROCEED FROM A STOP SIGN IN SHOPPING MALL. DUE TO DELAY, FROM A BAD TRANSMISSION FROM DAY 1 WHEN I FIRST PURCHASED VEHICLE FROM FELIX CHEVROLET, LA CA IT HOLDS UP TRAFFIC. I TOOK MY FOOT OFF BRAKE AFTER STOPPING AT STOP SIGN AND IT APPEARED TO DRIVER THAT I WAS MOVING FORWARD. YET, THE DELAY CAUSES DANGER FROM BEHIND AND I'M STILL ENCOUNTERING DELAYS FROM THE DATE OF PURCHASE, 2006 UP UNTIL NOW. FELIX DENIED ANYTHING WAS WRONG WITH AFTER I COMPLAINED AND HAD THEM TEST TRANSMISSION PROBLEM WITHIN 30 DAYS OF PURCHASE. I'VE BEEN VERY DISSATISFIED WITH PERFORMANCE AND QUALITY OF VEHICLE FROM DAY ONE. WHEN ACCELERATING FROM A STOP THE VEHICLE SEVERELY JERKS. THE TRANSMISSION FLUID AND FILTER HAVE BEEN REPLACED WITH NO CHANGE IN THE CONDITION. THE VEHICLE HAD AROUND 60,000 MILES WHEN I PURCHASED. *TR
NHTSA ODI #10490520
112,457 miles · Jul 3, 2011
Power Train
I WAS STOPPED WITH THE CAR IN PARK WHEN THE ENGINE STARTED REVVING UP AND THE CAR STARTED LOUNGING FORWARD. I THREW THE CAR INTO PARK AND IT STOPPED. I LOOKED DOWN AND MY FOOT WAS ONLY ON THE BRAKE AND THE FLOOR MAT WAS WHERE IT WAS SUPPOSED TO BE. *TR
NHTSA ODI #10410361
96,000 miles · Apr 20, 2011
Power TrainCrash
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE KEY WAS IN THE IGNITION IN POSITION C WHEN A PASSENGER STRUCK THE GEAR SHIFT OUT OF PARK AND THE VEHICLE BEGAN ROLLING INDEPENDENTLY. THE VEHICLE CRASHED INTO A TREE AND THERE WAS A SMALL DENT ON THE VEHICLE. THERE WERE NO INJURIES AND THE POLICE WERE NO…
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TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE KEY WAS IN THE IGNITION IN POSITION C WHEN A PASSENGER STRUCK THE GEAR SHIFT OUT OF PARK AND THE VEHICLE BEGAN ROLLING INDEPENDENTLY. THE VEHICLE CRASHED INTO A TREE AND THERE WAS A SMALL DENT ON THE VEHICLE. THERE WERE NO INJURIES AND THE POLICE WERE NOT DISPATCHED. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 96,000.
NHTSA ODI #10396893
83,000 miles · Apr 2, 2009
Power Train
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 5 MPH ON NORMAL ROAD CONDITIONS, THE DRIVER ATTEMPTED TO PLACE THE GEAR SHIFTER INTO PARK. SHE NOTICED THAT THE GEAR SHIFTER WAS EXTREMELY LOOSE AND UNABLE TO SHIFT GEARS. THE GEAR SELECTOR AND SHIFT OPERATION FAILURES OCCURRED INTERMITTENTLY. THE CONT…
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TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 5 MPH ON NORMAL ROAD CONDITIONS, THE DRIVER ATTEMPTED TO PLACE THE GEAR SHIFTER INTO PARK. SHE NOTICED THAT THE GEAR SHIFTER WAS EXTREMELY LOOSE AND UNABLE TO SHIFT GEARS. THE GEAR SELECTOR AND SHIFT OPERATION FAILURES OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO THE GEAR SHIFT CABLE. THE GEAR SHIFTER WAS TEMPORARILY REPAIRED AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE HAS NOT BEEN INSPECTED BY AN AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 83,000.
NHTSA ODI #10263947
63,000 miles · Sep 4, 2008
Power Train
PURCHASED A VEHICLE ON 3-29-08. SERVICE ENGINE LIGHT CAME ON TWO DAYS LATER. I TOOK IT TO THE DEALERSHIP APPROX. TWO DAYS AFTER THAT. THEY ADVISED ME THAT I MUST HAVE LEFT THE GAS CAP OPENED. I ADVISED THEM I HAD NOT YET GOTTEN ANY GAS B/C I RECEIVED CAR ON A FULL TANK. THEY CHECKED THE VEHICLE AND STATED THEY SAW NOTHING WRONG…
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PURCHASED A VEHICLE ON 3-29-08. SERVICE ENGINE LIGHT CAME ON TWO DAYS LATER. I TOOK IT TO THE DEALERSHIP APPROX. TWO DAYS AFTER THAT. THEY ADVISED ME THAT I MUST HAVE LEFT THE GAS CAP OPENED. I ADVISED THEM I HAD NOT YET GOTTEN ANY GAS B/C I RECEIVED CAR ON A FULL TANK. THEY CHECKED THE VEHICLE AND STATED THEY SAW NOTHING WRONG. THE TRANSMISSION WAS THEN WHINING. IT GOT LOUDER I TOOK IT BACK THEY PUT A QUART OF TRANSMISSION FUEL. TODAY 9-4-08 I TOOK IT BACK TO THEM WHERE THEY HAD TO PUT ANOTHER QUART OF TRANSMISSION FUEL IN AND THE MECHANIC ADVISED ME THAT THE TRANSMISSION WAS GONE AND THAT THE 6,000 MILE WARRANTY THEY GAVE ME WAS USED. I FEEL LIKE I HAVE BEEN CON UNTIL WARRANTY WAS UP. NOT ONLY THAT I ADVISED THEM THAT I HAD BEEN COMPLAINING ABOUT THIS ISSUED. TO COME TO FINE OUT, THE PREVIOUS MECHANIC WAS NO LONGER THERE AND HAD NOT DOCUMENTED ANYTHING. THE ORIGINAL MANAGEMENT WAS NOT THERE EITHER. I FELT LIKE I HAVE BEEN SCAMMED. I AM A SINGLE PARENT WITH TWO CHILDREN OF MY OWN AND TWO CHILDREN THAT I HAVE BEEN RAISING FOR TWO YEARS. I ASKED THEM FOR A RELIABLE VEHICLE AND THEY INSURED ME THAT IT WAS. AFTER 5 MONTHS IT FAILED ME. NOBODY WANTS TO LISTEN TO ME. NOW I AM BEING ASKED TO PUT OUT 4100 FOR A TRANSMISSION. PLEASE FURTHER INVESTIGATE THIS SITUATION. *TR
NHTSA ODI #10240989
108,000 miles · Jul 8, 2008
Power Train
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHILE ATTEMTPING TO SHIFT THE GEAR INTO DRIVE, IT FAILED TO OPERATE NORMALLY. THERE WERE NO PRIOR WARNING SIGNS. THE CURRENT AND FAILURE MILEAGES WERE 108,000.
NHTSA ODI #10233584
Mileage unknown · Apr 30, 2008
Power TrainCrash
THE VEHICLE WAS LEFT RUNNING AND A CHILD REACHED TO THE FRONT SEAT AND PULLED THE GEAR SHIFT. THE VEHICLE WAS PUT INTO REVERSE WITHOUT THE BRAKE PEDAL BEING APPLIED, THE VEHICLE SLOWLY ROLLED BACKWARDS AND CRASHED INTO A BUILDING. A SMALL AMOUNT OF DAMAGE WAS DONE TO THE VEHICLE. I SAT IN THE RIVERS SEAT AND WAS INDEED ABLE T…
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THE VEHICLE WAS LEFT RUNNING AND A CHILD REACHED TO THE FRONT SEAT AND PULLED THE GEAR SHIFT. THE VEHICLE WAS PUT INTO REVERSE WITHOUT THE BRAKE PEDAL BEING APPLIED, THE VEHICLE SLOWLY ROLLED BACKWARDS AND CRASHED INTO A BUILDING. A SMALL AMOUNT OF DAMAGE WAS DONE TO THE VEHICLE. I SAT IN THE RIVERS SEAT AND WAS INDEED ABLE TO MOVE THE GEAR SHIFT FROM PARK TO REVERSE WITHOUT APPLYING THE BRAKE. THIS SAFETY FEATURE IS FAULTY. *TR
NHTSA ODI #10226146
65,000 miles · Mar 13, 2008
Power Train
THE VEHICLE IS A 2003 CHEVROLET VENTURE. WHEN ACCELERATING FROM A STOP THE VEHICLE SEVERLY JERKS. THE TRANSMISSION FLIUD AND FILTER HAVE BEEN REPLACED WITH NO CHANGE IN THE CONDITION. THIS CONDITION STARTED AROUND 65,000 MILES. *TR
NHTSA ODI #10221118
65,000 miles · Aug 22, 2007
Power Train
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHEN ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE WOULD JERK SEVERELY. THE CONTACT CHANGED THE TRANSMISSION FLUID, BUT THAT DID NOT WORK. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND THEY TESTED THE TRANSMISSION. SHE WAS INFORMED THAT THE SEALS IN THE TRANSMISSION FAILED AND THAT …
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TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHEN ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE WOULD JERK SEVERELY. THE CONTACT CHANGED THE TRANSMISSION FLUID, BUT THAT DID NOT WORK. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND THEY TESTED THE TRANSMISSION. SHE WAS INFORMED THAT THE SEALS IN THE TRANSMISSION FAILED AND THAT THIS WAS A COMMON FAILURE. THE VEHICLE IS CURRENTLY AT THE SHOP FOR REPAIR. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 65,000.
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
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