MY 2003 CHEVROLET VENTURE DEVELOPED A STRESS FRACTURE AT THE BEZEL/COLLAR OF THE GAS TANK WHICH CAUSED THE TANK TO BEGIN LEAKING AT A RATE OF 1 GALLON / HR. I DID NOT HIT ANYTHING, PER THE MECHANIC. HE COULD FIND NO EVIDENCE OF ANY OTHER DAMAGE. THE LEAKING WAS SO BAD THAT I HAD TO HAVE THE VEHICLE TOWED. I CONTACTED CHEVROLET, …
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MY 2003 CHEVROLET VENTURE DEVELOPED A STRESS FRACTURE AT THE BEZEL/COLLAR OF THE GAS TANK WHICH CAUSED THE TANK TO BEGIN LEAKING AT A RATE OF 1 GALLON / HR. I DID NOT HIT ANYTHING, PER THE MECHANIC. HE COULD FIND NO EVIDENCE OF ANY OTHER DAMAGE. THE LEAKING WAS SO BAD THAT I HAD TO HAVE THE VEHICLE TOWED. I CONTACTED CHEVROLET, BUT DID NOT RECEIVE A RESPONSE. THIS IS A POTENTIALLY DANGEROUS SITUATION, AS THE GAS TANK/BEZEL/CONNECTOR HOSE IS AT A LOW POINT OF THE VEHICLE IN THE BACK. IT IS ONLY THROUGH GOOD FORTUNE THAT I DID NOT START A FIRE FROM THE LEAKING FLUID. *JB
NHTSA ODI #10164858
50,000 miles · Sep 29, 2005
Fuel System, Gasoline
DT: THE CALLER SAID THE NECK OF GAS TANK CRACKED. THE TANK WAS MADE OF PLASTIC. THE CALLER STATED GAS LEAKED AT THE CRACK WHICH WAS IN THE NECK RIGHT WHERE THE BODY OF THE TANK STARTED. DEALER SAID IT WAS NOT COVERED BY THE WARRANTY. MANUFACTURER SAID IT WAS NOT A MANUFACTURER'S DEFECT. THEY WILL OFFER NO HELP FOR FREE. CALL…
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DT: THE CALLER SAID THE NECK OF GAS TANK CRACKED. THE TANK WAS MADE OF PLASTIC. THE CALLER STATED GAS LEAKED AT THE CRACK WHICH WAS IN THE NECK RIGHT WHERE THE BODY OF THE TANK STARTED. DEALER SAID IT WAS NOT COVERED BY THE WARRANTY. MANUFACTURER SAID IT WAS NOT A MANUFACTURER'S DEFECT. THEY WILL OFFER NO HELP FOR FREE. CALLER DID FILE A COMPLAINT WITH MANUFACTURER. *AK
NHTSA ODI #10138111
46,600 miles · Sep 14, 2005
Fuel System, Gasoline
I HAVE A 2003 CHEVY VENTURE MINI-VAN. THE GAS TANK HAS COME APART AT THE FILLER NECK ASSEMBLY. THIS IS A MOLDED TANK AND IS ALL ONE PIECE. MY VEHICLE HAS 46,000 MILES ON IT. G.M. IS WILLING TO PAY FOR HALF THE COST WHICH STILL AMOUNTS TO $500.00 BECAUSE THE ESTIMATE I HAVE RECEIVED FROM THE DEALER WAS $893.00. HOWEVER, THIS IS…
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I HAVE A 2003 CHEVY VENTURE MINI-VAN. THE GAS TANK HAS COME APART AT THE FILLER NECK ASSEMBLY. THIS IS A MOLDED TANK AND IS ALL ONE PIECE. MY VEHICLE HAS 46,000 MILES ON IT. G.M. IS WILLING TO PAY FOR HALF THE COST WHICH STILL AMOUNTS TO $500.00 BECAUSE THE ESTIMATE I HAVE RECEIVED FROM THE DEALER WAS $893.00. HOWEVER, THIS IS NOT THE REASON FOR ME TO SEND THIS E-MAIL. I HAVE TAKEN PICTURES OF THIS LEAK AND I FEEL THERE NEEDS TO BE DOCUMENTATION OF THIS HAZARD. I FIND IT PERPLEXING THAT THE MANUFACTURE AND DEALER WOULD NOT STAND BEHIND THEIR PRODUCT REGARDLESS OF THE AMOUNT OF MILES ON IT. I AM IN THE PROCESS OF HAVING THE TANK REPLACED FOR A COST OF $250.00. BUT OBVIOUSLY, FOR A GAS TANK TO COME APART AT THE SEAM IN A TWO YEAR TIME FRAME MAKES ME BELIEVE THAT THE TANK WAS DEFECTIVE WHEN IT WAS INSTALLED AT THE FACTORY. THANK YOU FOR HEARING MY COMPLAINT. SINCERELY, TIM PURDY. *JB
NHTSA ODI #10136432
Mileage unknown · Jun 28, 2004
Fuel System, Gasoline
CONSUMER STATED FUEL PUMP KEPT MALFUNCTIONING. THIS WAS THE THIRD TIME. CONSUMER TOOK THE VEHICLE TO PEP BOYS FOR REPAIRS BECAUSE WARRANTY EXPIRED. CONSUMER FELT THAT THERE MUST BE SOME KIND OF A DEFECT IN VEHICLE TO CAUSE THE FUEL PUMP TO MALFUNCTION. *AK
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
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