ON 10/30/07, MY 2003 CHEVY VENTURE AIRBAG LIGHT CAME ON. I BROUGHT THE VEHICLE TO THE LOCAL DEALER, AND WAS TOLD THAT THE R/S SAFETY DEPLOYMENT MODULE WAS FAILING AND NEEDED TO BE REPLACED. THE DEALER TOLD ME THIS WAS NOT A HUGE PROBLEM AND THAT THE VEHICLE WAS SAFE TO DRIVE. HE TOLD ME THE REPAIRS COULD WIAT UNTIL I HAD THE …
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ON 10/30/07, MY 2003 CHEVY VENTURE AIRBAG LIGHT CAME ON. I BROUGHT THE VEHICLE TO THE LOCAL DEALER, AND WAS TOLD THAT THE R/S SAFETY DEPLOYMENT MODULE WAS FAILING AND NEEDED TO BE REPLACED. THE DEALER TOLD ME THIS WAS NOT A HUGE PROBLEM AND THAT THE VEHICLE WAS SAFE TO DRIVE. HE TOLD ME THE REPAIRS COULD WIAT UNTIL I HAD THE MONEY IN JANUARY. ON 11/25/07, WHICLE DRIVING THE VEHICLE, THE DRIVERS SIDE (SIDE) AIRBAG DEPLOYED AND EXPLODED IMMEDIATELY. I PHONED THE DEALER AND WAS TOLD THAT THE PROBLEM WAS UNRELATED AND THEY WERE NOT RESPONSILBE. I FILED A PRODUCT ALLEGATION COMPLAINT WITH GM. THEY SENT AN INSPECTOR TO THE DEALER WHO REVIEWED THE CAR AND FOUND IT WAS A COMPUTER MALFUNTION OF THE SAFETY DEPLOYMENT MODULE THAT CAUSED THE AIRBAG TO DEPLOY. HE STATED THAT THEIR WAS NOTHING THAT I COULD HAVE DONE TO CAUSE THE AIRBGA DEPLOYMENT. THE DEALER ADMITTED TO GM THAT THEY TOLD ME THE VEHICLE WAS SAFE TO DRIVE, BUT GM DECLINED TO REPAIR THE VEHICLE. I HAVE SINCE FOUND OUT THAT THIS VEHICLE WAS RECALLED FOR 2 SEPARATE FRONT AIRBAG PROBLEMS. GM STATES THAT THIS VEHICLE HAS NO OPEN RECALLS ON IT. THE VEHICLE HAS NOT BEEN REPAIRED, AND IS NOW OFF THE ROAD. I AM PAYING THE LOAN OFF AND HOPING TO GET SOME RESOLUTION TO HAVE THIS VEHICLE REPARED SO I CAN CONTINUE TO USE IT.*CN
NHTSA ODI #10213606
Mileage unknown · Oct 15, 2005
Air BagsEngine And Engine CoolingService Brakes, Hydraulic
I HAVE OWNED THIS VAN FOR 28 MONTHS WITH MULTIPLE MECHANICAL FAILURES. I HAVE HAD THE BRAKES REPLACED, THE RACK AND PINION REPLACED TWICE, THE TIE RODS ON BOTH SIDES, THE POWER WINDOW MOTOR ON THE PASSENGER SIDE, THE GLOVE BOX LOCK, THE WATER PUMP, THE THERMOSTAT TWICE, THE ENGINE "SEALS", THE COOLANT HOSES AND THE POWER DOOR HA…
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I HAVE OWNED THIS VAN FOR 28 MONTHS WITH MULTIPLE MECHANICAL FAILURES. I HAVE HAD THE BRAKES REPLACED, THE RACK AND PINION REPLACED TWICE, THE TIE RODS ON BOTH SIDES, THE POWER WINDOW MOTOR ON THE PASSENGER SIDE, THE GLOVE BOX LOCK, THE WATER PUMP, THE THERMOSTAT TWICE, THE ENGINE "SEALS", THE COOLANT HOSES AND THE POWER DOOR HANDLES. THE POWER SLIDING DOOR GASKET HAS ALSO COME OFF ON MULTIPLE OCCASIONS. THE AIRBAG LIGHT HAS NOW BEEN ON FOR 4 WEEKS. I HAVE BEEN STRANDED MANY TIMES AND WITHOUT A VEHICLE ON SEVERAL OCCASIONS. THE LATEST PROBLEM REQUIRED THREE VISITS TO THE DEALER TO FIX. THE CAR OVERHEATED AND COULD NOT BE DRIVEN ALL THREE TIMES, IN A TWO WEEK PERIOD. THIS REQUIRED A NEW WATER PUMP ON THE FIRST VISIT, A NEW THERMOSTAT 8 DAYS LATER AND NEW HOSES 1 DAY AFTER THAT. *JB
NHTSA ODI #10139788
40,238 miles · Jul 15, 2005
Air BagsCrashInjury
DT: CONTACT STATES SHE WAS IN A SIDE AND FRONT END COLLISION AND NONE OF THE AIR BAGS DEPLOYED. THE VAN WAS EQUIPPED WITH FRONT AND SIDE IMPACT AIR BAGS. THE VEHICLE HAS NOT BEEN TO THE SERVICE DEALER BECAUSE THE ACCIDENT OCCURRED OUT OF STATE. *AK *NM
NHTSA ODI #10126498
8,894 miles · Apr 28, 2004
Air BagsSeat BeltsCrashInjury
CONSUMER'S VEHICLE HIT ANOTHER VEHICLE HEAD ON WHILE DRIVING AT 25 MPH. THE SEAT BELT FAILED TO RETRACT. ALSO, UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED CHIN INJURIES, PASSENGER IN THE FRONT SEAT SUSTAINED KNEE INJURIES, AND PASSENGER IN THE SECOND SEAT SUSTAINED HEAD INJURIES. UPON INSPECTION OF THE…
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CONSUMER'S VEHICLE HIT ANOTHER VEHICLE HEAD ON WHILE DRIVING AT 25 MPH. THE SEAT BELT FAILED TO RETRACT. ALSO, UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED CHIN INJURIES, PASSENGER IN THE FRONT SEAT SUSTAINED KNEE INJURIES, AND PASSENGER IN THE SECOND SEAT SUSTAINED HEAD INJURIES. UPON INSPECTION OF THE VEHICLE DEALERSHIP INDICATED THAT SENSOR THAT CONTROLS THE AIR BAGS WAS DAMAGED.*AK
NHTSA ODI #10071733
1,600 miles · Jan 19, 2004
Air Bags
ELECTRICAL SYSTEM: BATTERY LIGHT AND AIR BAG LIGHT COME ON FOR A FEW SECONDS FOR NO REASON WHILE DRIVING DOWN THE ROAD. *CB
NHTSA ODI #10054457
2,497 miles · Apr 16, 2003
Air Bags
THE VEHICLES SIDE DOOR WAS HIT YET THE SIDE IMPACT AIR BAG DID NOT DEPLOY. THE DEALER WAS NOTIFIED. *NLM
NHTSA ODI #10015948
3,000 miles · Apr 15, 2003
Air BagsCrash
THE VEHICLE WAS INVOLVED IN A COLLISION AND THE SIDE AIR BAGS DID NOT DEPLOY. *JB
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
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