Driving on a driveway (estimated speed 5-10 mph) when I noted that the driver side door didn't seem completely closed. I tugged on the door handle to shut it and instantaneously felt the driver-side side airbag deploy, scraping my left forearm, left ear, and rupturing the left eardrum. There had been no collision or accident i…
Read full complaint
Driving on a driveway (estimated speed 5-10 mph) when I noted that the driver side door didn't seem completely closed. I tugged on the door handle to shut it and instantaneously felt the driver-side side airbag deploy, scraping my left forearm, left ear, and rupturing the left eardrum. There had been no collision or accident involving the car or any other structure. The vehicle has not been in a prior accident, and has not had additional electric work performed to any of its systems since manufacturing. The vehicle is available for inspection, it has not been inspected yet by a manufacturer or dealer, and the airbag affected my safety by causing physical harm due to faulty deployment.
NHTSA ODI #11515814
137,000 miles · Apr 4, 2016
Air BagsInjury
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHEN THE CONTACT ATTEMPTING TO START THE VEHICLE, THE FRONT DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED WITHOUT AN IMPACT OCCURRING. THE CONTACT SUSTAINED BRUISES AND INTERNAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAI…
Read full complaint
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHEN THE CONTACT ATTEMPTING TO START THE VEHICLE, THE FRONT DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED WITHOUT AN IMPACT OCCURRING. THE CONTACT SUSTAINED BRUISES AND INTERNAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
NHTSA ODI #10853221
130,132 miles · Aug 4, 2015
Air BagsCrashInjury
DRIVER OF VEH. #1 2003 CHEV VENTURE LS WAS EAST BOUND THROUGH A CONTROLED INTERSECTION, WHEN VEH. 2 A 1997 JEEP WAS WEST BOUND IN INTO THE INTERSECTION AND MADE AN ABRUP LEFT TURN IN FRONT OF VEH. #1. BOTH VEHICLES STRUCK EACH OTHER IN THE LEFT FRONT CORNER OF EACH VEHICLE. VEH. #1 WAS DECLARED TOTALLED BY TRAVELERS INSURANCE …
Read full complaint
DRIVER OF VEH. #1 2003 CHEV VENTURE LS WAS EAST BOUND THROUGH A CONTROLED INTERSECTION, WHEN VEH. 2 A 1997 JEEP WAS WEST BOUND IN INTO THE INTERSECTION AND MADE AN ABRUP LEFT TURN IN FRONT OF VEH. #1. BOTH VEHICLES STRUCK EACH OTHER IN THE LEFT FRONT CORNER OF EACH VEHICLE. VEH. #1 WAS DECLARED TOTALLED BY TRAVELERS INSURANCE CO. THE LF PORTION OF THE VAN WAS SHOVED BACK IN TO THE MOTOR, RADIATOR, ALONG WITH THE LF WHEEL AND ASSEMBLY. THE DRIVERS AIRBAG DID NOT DEPLOY FROM THE NEAR HEAD ON CRASH.
NHTSA ODI #10746120
113,000 miles · Nov 18, 2013
Air BagsCrashInjury
TL - THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND THE PASSENGER WERE BOTH TAKEN TO A HOSPITAL WHERE THERE WERE INJURIES REPORTED. THE DRIVER SUSTAINED …
Read full complaint
TL - THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND THE PASSENGER WERE BOTH TAKEN TO A HOSPITAL WHERE THERE WERE INJURIES REPORTED. THE DRIVER SUSTAINED NECK AND SHOULDER INJURIES. THE PASSENGER SUSTAINED HEAD, KNEE, HIP, AND ARM INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V222000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 113,000. DR
NHTSA ODI #10552680
106,000 miles · Aug 12, 2013
Air Bags
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE ASSEMBLY ON THE PASSENGER'S SIDE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAI…
Read full complaint
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE ASSEMBLY ON THE PASSENGER'S SIDE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 106,000.
NHTSA ODI #10534893
190,000 miles · Jul 10, 2013
Air BagsCrashInjury
THIS COMPLAINT IS BEING FILED ON BEHALF OF THE VEHICLE OWNER AND DRIVER. THIS CHEVY VENTURE WAS INVOLVED IN A TWO VEHICLE, HEAD-ON CRASH VS. A CHEVY SILVERADO. BOTH FRONT SEAT OCCUPANTS IN THE VENTURE WERE KILLED IN THE CRASH. BOTH FRONT AIRBAGS IN THE VENTURE FAILED TO DEPLOY EVEN THOUGH THE IMPACT WAS SUBSTANTIAL ENOUGH TO …
Read full complaint
THIS COMPLAINT IS BEING FILED ON BEHALF OF THE VEHICLE OWNER AND DRIVER. THIS CHEVY VENTURE WAS INVOLVED IN A TWO VEHICLE, HEAD-ON CRASH VS. A CHEVY SILVERADO. BOTH FRONT SEAT OCCUPANTS IN THE VENTURE WERE KILLED IN THE CRASH. BOTH FRONT AIRBAGS IN THE VENTURE FAILED TO DEPLOY EVEN THOUGH THE IMPACT WAS SUBSTANTIAL ENOUGH TO CAUSE FATAL INJURIES. THE AIRBAGS IN THE SILVERADO DID DEPLOY. *TR
NHTSA ODI #10524144
102,000 miles · Apr 9, 2012
Air BagsCrash
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT WAS DRIVING 45 MPH AND CRASHED HEAD FIRST INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY, AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE…
Read full complaint
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT WAS DRIVING 45 MPH AND CRASHED HEAD FIRST INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY, AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
NHTSA ODI #10454483
85,500 miles · Apr 11, 2011
Air Bags
THE VEHICLE IS A 2003 CHEVROLET VENTURE. I WAS DRIVING TO WORK ON A 25MPH ROAD. THE PASSENGER SEAT SIDE AIRBAG DEPLOYED. THERE WAS NO ACCIDENT OR EXTERIOR VEHICLE DAMAGE. THE AIRBAG JUST DEPLOYED. I WAS NOT INJURED NOR WERE THERE ANY PASSENGERS IN THE VEHICLE AT THE TIME. I IMMEDIATELY CONTACTED THE CHEVROLET DEALER WHO S…
Read full complaint
THE VEHICLE IS A 2003 CHEVROLET VENTURE. I WAS DRIVING TO WORK ON A 25MPH ROAD. THE PASSENGER SEAT SIDE AIRBAG DEPLOYED. THERE WAS NO ACCIDENT OR EXTERIOR VEHICLE DAMAGE. THE AIRBAG JUST DEPLOYED. I WAS NOT INJURED NOR WERE THERE ANY PASSENGERS IN THE VEHICLE AT THE TIME. I IMMEDIATELY CONTACTED THE CHEVROLET DEALER WHO SERVICES THE VEHICLE, WHO SAID THEY HAD NEVER HEARD OF SUCH A THING, I SPOKE WITH THE SERVICE MANAGER WHO ADVISED ME TO CONTACT GENERAL MOTORS AND MY INSURANCE CO. HE SAID THEY WOULD START A FILE ON THE INCIDENT AND HE COULD NOT DO ANYTHING UNTIL GENERAL MOTORS TOLD HIM WHAT HE COULD DO. THE VEHICLE WAS DRIVABLE AND THERE WERE NO INJURIES. AFTER WORK I TOOK THE VEHICLE TO THE DEALER TO HAVE THEM SEE IF THE VEHICLE WAS SAFE TO DRIVE AND SHOW THEM THE DEPLOYED AIRBAG. WE AGREED THAT I WOULD DROP OFF THE VEHICLE THE FOLLOWING MONDAY AND THEY WOULD INSPECT THE VEHICLE. AFTER 2 DAYS I SPOKE WITH GENERAL MOTORS WHO SAID THEY WOULD HAVE THE VEHICLE INSPECTED AND COULD NOT AUTHORIZE A RENTAL CAR FOR THE TIME IT WAS AT THE DEALERSHIP. I DROPPED OFF THE VEHICLE THE FOLLOWING DAY THINKING IT WOULD BE INSPECTED ON MONDAY. AFTER 2 DAYS I SPOKE WITH THE DEALER AND GENERAL MOTORS WHO STILL HAD NOT HAD THE VEHICLE INSPECTED. LATER THAT DAY I SPOKE WITH A 3RD PARTY INSPECTOR WHOM GENERAL MOTORS HIRED. HE WOULD NOT BE INSPECTING THE VEHICLE UNTIL THE BEGINNING OF THE FOLLOWING WEEK. 9 DAYS AFTER THE VEHICLE WAS DROPPED OFF TO THE DEALER 11 DAYS SINCE THE AIRBAG DEPLOYED. THE ENTIRE TIME THE VEHICLE WAS AT THE DEALER GENERAL MOTORS WOULD NOT PROVIDE ANY ASSISTANCE WITH A RENTAL CAR. THE 3RD PARTY INSPECTOR CALLED AFTER HE HAD INSPECTED THE VEHICLE AND INFORMED ME IT WOULD BE ANOTHER 7-8 DAYS BEFORE I WOULD HEAR ANYTHING FROM GENERAL MOTORS. SO WE ARE GOING TO BE SOMEWHERE BETWEEN 18 AND 21 DAYS TO GET A RESPONSE FROM THE MANUFACTURER OF THE VEHICLE GENERAL MOTORS. *TR
NHTSA ODI #10395536
204,000 miles · Nov 29, 2010
Air Bags
DRIVERS SIDE SEAT AIRBAG DEPLOYED WHILE TURNING ON VEHICLE. *TR
NHTSA ODI #10368186
103,000 miles · Apr 13, 2009
Air BagsCrashInjury
I BOUGHT MY CHEVY VENTURE NEW WITH 10 MILES ON IT IN 2003 THOUGHT THIS VAN WAS SAFE HAD A HEAD ON COLLISION WITH A TREE 40-45 MILES AN HOUR THE AIR BAGS DID NOT DEPLOY IF NOT FOR WEARING MY SEAT BELT DON'T KNOW WHAT WOULD HAVE HAPPENED .. *TR
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
2003 Chevrolet Venture Problems, Complaints & Recalls | Skip That Year