NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
11 reportsClear category filterMileage unknown · Oct 7, 2022
EngineUnknown Or Other
In January 2022, I noticed white smoke coming from the engine and a mechanic said it was the water pump that needed to be replaced, so I have it replaced. Recently, I noticed the same white smoke coming from the engine and took it back to the same mechanic who installed the water pump. The mechanic said it was the intake manifol…
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In January 2022, I noticed white smoke coming from the engine and a mechanic said it was the water pump that needed to be replaced, so I have it replaced. Recently, I noticed the same white smoke coming from the engine and took it back to the same mechanic who installed the water pump. The mechanic said it was the intake manifold that caused the white smoke. I decided to take it to another mechanic to see if the first diagnosis was correct and that mechanic confirmed the first mechanic's diagnosis and my previous experience with another GM vehicle (1997 Vhevy Lumina) that had the exact same problem: water pump went out and intake manifold also started to fail until the Lumina's engine was fried.
NHTSA ODI #11488379
Mileage unknown · Feb 6, 2022
Fuel/propulsion SystemUnknown Or Other
Car is losing coolant quickly, even though I have replaced the water pump about a month ago. Due to GM Manufactuing, they only allow Dex Cool coolant for their vehicles but not everyone carries Dex Cool. Also, the oxygen sensor code need to be read oxygen sensor only and not with 4 or 5 other codes.
NHTSA ODI #11450671
90,000 miles · Jan 15, 2004
Engine And Engine CoolingUnknown Or Other
LEAKY INTAKE MANIFOLD ON THE 3.4L ENGINE. LOOSE COOLANT.
NHTSA ODI #10071258
Mileage unknown · Jan 15, 2004
Unknown Or Other
STARTING AT ABOUT 25-30,000 MILES, I HAD TO REPLACE SEVERAL STOPLIGHT BULBS (LEFT SIDE ONLY) ON MY 2000 VENTURE VAN. TWO OR THREE SEEMED TO GO IN A SHORT AMOUNT OF TIME, BUT THE LAST ONE I PUT IN LASTED UNTIL RECENTLY - ABOUT 75,000 MILES. OVERALL, THERE HAVE BEEN ABOUT 6 BULBS REPLACED. A COUPLE OF TIMES I LOOKED AND THE FIL…
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STARTING AT ABOUT 25-30,000 MILES, I HAD TO REPLACE SEVERAL STOPLIGHT BULBS (LEFT SIDE ONLY) ON MY 2000 VENTURE VAN. TWO OR THREE SEEMED TO GO IN A SHORT AMOUNT OF TIME, BUT THE LAST ONE I PUT IN LASTED UNTIL RECENTLY - ABOUT 75,000 MILES. OVERALL, THERE HAVE BEEN ABOUT 6 BULBS REPLACED. A COUPLE OF TIMES I LOOKED AND THE FILAMENT WAS INTACT, BUT THE BASE OF THE BULB SEEMED BLACKENED SO I REPLACED IT ANYWAY. IN CHECKING ONE DAY IN MAY OR JUNE, I NOTICED THAT BOTH THE LEFT AND THE RIGHT (WHICH HAD NEVER BEEN TOUCHED) WERE OUT. THE BULBS WERE STILL GOOD, BUT THE BASES (RECEPTACLES) IN BOTH HOUSINGS WERE MELTED SO THAT I COULD NOT EVEN GET THE RIGHT ONE BACK IN. A MECHANIC FRIEND (NOT CHEVROLET) SAID HE HAD SEEN THAT HAPPEN A COUPLE OF TIMES IN VENTURES. MY LOCAL DEALER SAID IT WOULD COST $70+ TO EVEN LOOK AT IT AND THAT THEY WEREN'T AWARE OF ANY RECALL FOR THIS PROBLEM. I THEN CALLED A GM COMPLAINT NUMBER MY DEALER GAVE ME, EXPLAINED THE PROBLEM, AND SHE CALLED THE DEALER. THE DEALER THEN CHECKED THE LIGHTS WITHOUT CHARGE AND TOLD ME THAT - YES INDEED - THE BASES WERE BURNED JUST LIKE I SAID BUT THEY COULD NOT TELL ME WHY! AFTER EXAMINATION OF THE SITUATION: (1) YES...I DO KNOW HOW TO PLUG IN A NEW BULB (2) I USED GOOD QUALITY REPLACEMENTS (3) THE RIGHT ONE WAS FACTORY-INSTALLED AND HAD NEVER BEEN TOUCHED SINCE I BOUGHT THE VEHICLE NEW (4) THERE IS NO TRACE OF WATER LEAKAGE IN EITHER LIGHT ASSEMBLY (5) I'M A CAREFUL 60-YEAR-OLD DRIVER THAT DOESN'T RIDE OR VIOLENTLY PUMP THE BRAKE PEDAL (NO GUARANTEES, THOUGH, IN ANOTHER 25 YEARS!) (6) THE BULBS WERE NOT BURNED OUT BUT THE BULB HOLDERS (THE BASE IN THE HOUSING THE BULB PLUGS INTO) THEMSELVES WERE TOAST (THE LEFT ONE WE CAN WEDGE THE BULB WHERE IT CAN WORK) (7) I'VE HEARD OF A FEW INSTANCES WHERE THIS HAS HAPPENED TO VENTURE VANS (8) ON A FEW OCCASIONS MY WIFE AND I HAVE NOTICED OTHER VENTURE VANS WITH A STOPLIGHT OUT. SHOULDN'T THERE BE A RECALL IF THIS IS MORE THAN JUST AN ISOLATED CASE?
NHTSA ODI #10069616
70,911 miles · Oct 10, 2002
Unknown Or Other
I FEEL THIS IS TO EARLY FOR THIS TO HAVE HAPPENED. WE HAVE ONLY OWNED THIS VAN FOR 2.5 YEARS. I FEEL THE DEALER SHOULD MAKE A WARRANTY ADJUSTMENT DUE TO PREMATURE FAILURE. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768327
NHTSA ODI #10007481
Mileage unknown · Jan 17, 2002
Unknown Or Other
NO PROBLEM, REPORTING THAT SEVERAL SERVICE BULLETIN WERE DONE
NHTSA ODI #9005777
Mileage unknown · Jun 5, 2001
Unknown Or Other
A FEW MONTHS AGO I BEGAN HAVING TROUBLE UNLOCKING MY REAR PASSENGER DOOR. I WAS VERY UPSET BECAUSE I WAS TRYING TO GET MY SON OUT OF THE VAN AND WAS UNABLE TO. I TRIED USING THE KEYLESS ENTRY, AND THE LOCK BUTTON ON THE DOOR AND NOTHING WORKED. I DID HAVE THE CHILDPROOF LOCK TURNED ON, SO I COULDNT EVEN GET THE DOOR OPEN FROM …
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A FEW MONTHS AGO I BEGAN HAVING TROUBLE UNLOCKING MY REAR PASSENGER DOOR. I WAS VERY UPSET BECAUSE I WAS TRYING TO GET MY SON OUT OF THE VAN AND WAS UNABLE TO. I TRIED USING THE KEYLESS ENTRY, AND THE LOCK BUTTON ON THE DOOR AND NOTHING WORKED. I DID HAVE THE CHILDPROOF LOCK TURNED ON, SO I COULDNT EVEN GET THE DOOR OPEN FROM THE INSIDE. AFTER A LONG TIME OF TRYING I DID EVENTUALLY GET THE DOOR OPEN. THIS HAPPENS ABOUT ONCE A WEEK, AND I AM SCARED THAT IF I WERE EVER TO GET IN AN ACCIDENT I WOULD BE UNABLE TO GET MY CHILDREN OUT. I AM GOING TO TAKE IT WHERE I PURCHASED IT AND HAVE IT FIXED, BUT I THINK THERE SHOULD BE A RECALL ON IT JUST IN CASE SOMEONE HAS THE SAME THING HAPPEN TO THEM AT THE WRONG TIME.*AK
NHTSA ODI #746479
Mileage unknown · May 3, 2001
Engine And Engine CoolingFuel System, GasolineFuel System, OtherFire
WHILE FILLING VEHICLE WITH GAS NOTICED GAS SMELL INSIDE VEHICLE. ALSO, FOUND A GAS PUDDLE UNDER VEHICLE. DEALER HAS BEEN CONTACTED.*AK CONSUMER STATES VEHICLE HAS ALWAYS BEEN HARD TO START, ALSO WHILE DRVING THE RIGHT REAR TIRE CAUGHT FIRE, AND THE GAS GUAGE WAS NOT WORKING PROPERLY, FRONT WINDSHIELD WAS CRACKING, ALSO THE CHE…
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WHILE FILLING VEHICLE WITH GAS NOTICED GAS SMELL INSIDE VEHICLE. ALSO, FOUND A GAS PUDDLE UNDER VEHICLE. DEALER HAS BEEN CONTACTED.*AK CONSUMER STATES VEHICLE HAS ALWAYS BEEN HARD TO START, ALSO WHILE DRVING THE RIGHT REAR TIRE CAUGHT FIRE, AND THE GAS GUAGE WAS NOT WORKING PROPERLY, FRONT WINDSHIELD WAS CRACKING, ALSO THE CHECK ENGINE LIGHT WAS COMING ON, AS WELL AS THE ENGINE OIL LIGHT,AND A CRACKED GAS TANK.*JB
NHTSA ODI #887359
Mileage unknown · Jan 18, 2000
Engine And Engine CoolingInterior LightingStructure
FLUID IS LEAKING FROM THE ENGINE COMPARTMENT. YH
NHTSA ODI #550436
Mileage unknown · Jan 3, 2000
SuspensionUnknown Or Other
SERVICE THE ENGINE SOON LIGHT REMAINED ON DUE TO BEARING ASSEMBLED BACKWARDS IN THE TRANSMISSION BOX. YH
NHTSA ODI #550199
Official recalls
5Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Aug 7, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Remedy: DEALERS WILL INSPECT THE VEHICLE'S SAFETY BELT BUCKLE ASSEMBLY DATE CODES AND, IF NECESSARY, WILL REPLACE ANY SAFETY BELT BUCKLE ASSEMBLY.
Sep 29, 1999
VEHICLE DESCRIPTION: MINI VANS WITH EXTENDED WHEELBASE. SOME OF THESE VEHICLES HAVE INOPERATIVE FUEL TANK ROLLOVER VALVES AND FUEL LEAKAGE WOULD EXCEED THE PERMISSIBLE AMOUNT IN A ROLLOVER TEST. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY."
Consequence & remedy
Consequence: IN A VEHICLE ROLLOVER ACCIDENT, IF AN IGNITION SOURCE IS PRESENT, A FIRE COULD RESULT.
Remedy: DEALERS WILL INSPECT THE VEHICLES TO LOCATE AND REPLACE THOSE FUEL TANKS THAT COULD HAVE INOPERATIVE ROLLOVER VALVES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available