2000 Chevrolet Venture

WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE DEALER REPLACED THE DELCO BATTERY. THE TECHNICIAN INDICATED THAT THE INTAKE MANIFOLD GASKET BROKE AND NEEDED TO BE REPLACED. *AK BEFORE THE BATTERY WAS REPLACED THE VEHICLE WAS JUMP STARTED BY AAA, HOWEVER THE BATTERY FAILED AGAIN, AAA HAD TO BE CALLED AGAIN AND UPON INSPECTION IT WAS FOUND THE POSITIVE POST HAD SEPARATED FROM THE BATTERY. *JB

THE VEHICLE FAILED TO START. THE BATTERY WAS CHARGED OVER NIGHT AND THE VEHICLE STILL DID NOT START. THE DEALER DETERMINED THAT WATER HAD ENTER THE ELECTRICAL SYSTEM CAUSING A WIRE SHORTAGE. THE MANUFACTURER HAD AUTHORIZED THE DEALER TO REPAIR THE SEALS OF THE FIREWALL THAT ALLOWED WATER TO ENTER THE ELECTRICAL SYSTEM. THE ELECTRICAL SYSTEM WILL BE REPLACED AT THE OWNERS EXPENSE. PLEASE PROVIDE FURTHER DETAILS. *JB

2000 CHEVROLET VENTURE: I BOUGHT THE VEHICLE NEW JAN 01, ON AROUND 4 JUNE 2003 I NOTICED THE CAR WOULD NOT START. I CHECKED THE BATTERY CABLES, AND WHEN I GRABBED THE POSITIVE CABLE, IT BROKE OFF FROM THE BATTERY TERMINAL. ACID HAD APPARENTLY BEEN LEAKING FROM THE TERMINAL AND EVENTUALLY CORRODED THE BATTERY POST/TERMINAL. THIS CAUSED PREMATURE FAILURE AND I HAD TO GO BUY A REPLACEMENT BATTERY. I DID NOT REPORT IT TO CHEVROLET DEALER BECAUSE ORIGINAL 36,000 MILE WARRANTY HAD EXPIRED. MY CO-WORKER HAS A 1998 CHEVROLET VENTURE AND HE JUST INFORMED ME THAT HIS AC/DELCO BATTERY HAD THE SAME EXACT PROBLEM AND HE JUST REPLACED HIS ON 31 AUG 2003.*AK

I HAVE OWED THE VEHICLE FOR 53 DAYS AND HAVE TO HAVE IT TOWED 4 TIMES AND REPLACE FUEL PUMP TWICE, THE BATTERY ONCE. LUCKILY THE PUMP CONKED OUT WHILE PARKED, AND NOT AT AN INTERSECTION. MY WIFE IS PREGNANT WITH OUR THIRD CHILD, AND THE VAN HAS STRANDED HER 4 TIMES. I HAD THE DEALERSHIP RUN A CHECK ON THE PAST REPAIR HISTORY OF THE VAN AND HEY! THE PUMP WAS REPLACED (BY THE PREVIOUS OWNER) ON 7/6/01 AND AGAIN ON 8/04/01. WITH THE ADDITION OF MY TWO PUMPS, THAT BRINGS THE TOTAL TO 4, OBVIOUSLY. THE VAN HAS 38000 MILES AND FOUR FUEL PUMPS, I THINK THAT SPEAKS FOR ITSELF. I HAVE WRITTEN A LETTER TO CHEVROLET, OF COURSE DON'T EXPECT A FAVORABLE RESPONSE. ANOTHER FACTOR OF COMPLETE IRRITATION IS THE PLACEMENT OF THE BATTERY. IT IS NEARLY IMPOSSIBLE FOR AN AVERAGE JOE LIKE MYSELF TO ACCESS THE BATTERY TO REPLACE IT. I HAD TO PAY $200 FOR PARTS AND LABOR FOR A BATTERY, WHICH I COULD REPLACE MYSELF IF THE THING WASN'T DESIGNED (SEEMINGLY) TO PREVENT OWNER MAINTENANCE. I WOULD DEFINITELY NOT RECOMMEND THIS VEHICLE TO ANYONE. WHEN IT RUNS IT'S NICE, BUT UNLESS YOU WANT TO RUN THE RISK OF HAVING IT TOWED ONCE EVERY 13 DAYS AND PAYING $520 IN REPAIRS AND TOWS WHILE ONLY OWING THE CAR FOR LESS THAN TWO MONTHS, PURCHASE SOMETHING ELSE. DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-----769737. *AK

WHEN I BOUGHT THE CAR (10/04/00) THE HORN INTERMITTENTLY DIDN'T WORK. ON 3/14/01 I BOUGHT A REPLACEMENT HORN RELAY (P/N 12088567) AT THE DEALER & TOLD THE SERVICE DEPT OF THE PROBLEM & THAT I WOULD WAIT UNTIL IT PERMANENTLY DIDN'T WORK. THAT DIDN'T SOLVE THE PROBLEM. I ASSUMED THEY NOTED THAT ON MY SERVICE RECORD. THE PROBLEM CONTINUED & I HAD THEM LOOK AT IT 12/14/01 DURING WHICH TIME THEY SAID THEY TIGHTENED SOME LOOSE CONNECTIONS. THE PROBLEM CONTINUED & ON 9/5/02 I BROUGHT IT BACK. THEY ROAD TESTED THE VEHICLE & REPORTED THAT THE HORN INITIALLY DIDN'T WORK BUT STARTED TO WORK AGAIN BEFORE THEY GOT IT BACK TO THE GARAGE. THEY CLEANED SOME CONNECTIONS BUT THE PROBLEM PERSISTS. TODAY, I CONTACTED CHEVROLET CUSTOMER SERVICE WHO TOLD ME THAT I HAD TO PAY FOR A DIAGNOSTIC TEST (WHEN THE HORN WASN'T WORKING, OF COURSE, WHICH IS PROBABLY LESS THAN 5% OF THE TIME) & WOULD PROBABLY HAVE TO PAY FOR ANY SUBSEQUENT REPAIRS. I BELIEVE THAT, SINCE I WAS SOLD A VEHICLE WITH A DEFECTIVE PIECE OF SAFETY EQUIPMENT, THE MANUFACTURER HAS THE RESPONSIBILITY TO RECTIFY THE SITUATION, REGARDLESS OF HOW MANY MILES ELAPSED SINCE THE PROBLEM OCCURRED (AT 0 MILES). I COULDN'T PREDICT WHEN THE PROBLEM WOULD OCCUR SO IT WAS IMPOSSIBLE TO SCHEDULE A SERVICE DATE.*AK