IllustrationFIRESTONE STEELTEX TIRES DOT VN11BIA389 FIRST TIRE FAILURE 27,200 MILES ON PAVED DOWNHILL, CURVED HIGHWAY. SIDE OF TIRE LR DELAMINATED. STRUGGLED WITH VEHICLE TO GET IT TO SIDE OF ROAD. STRANDED IN PULLOUT FOR 5 HOURS.REPLACED TIRE WITH SPARE. TIRE TAKEN TO FIRESTONE 1/2/04THEY REFUSED TO HONOR WARRANTY.GAVE THEM TIRE. *AK
2000 Chevrolet Van
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Van years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Tires. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports2 fire reports2 injury reports
What owners actually said
22 reportsWHILE DRIVING AT ABOUT 35 MPH MY VEHICLE LOST ALL POWER RELATING TO THE BRAKES AND STEERING. (THE RADIO AND LIGHTS WERE STILL OPERATING.) THE ONLY THING I COULD DO WAS COAST TO A STOP. THIS CAUSED ME TO RUN A RED LIGHT, BUT FORTUNATELY THE ONLY CAR GOING THROUGH THE INTERSECTION HAD JUST CLEARED IT BEFORE I ENTERED THE INTERSECT…
Read full complaint
WHILE DRIVING AT ABOUT 35 MPH MY VEHICLE LOST ALL POWER RELATING TO THE BRAKES AND STEERING. (THE RADIO AND LIGHTS WERE STILL OPERATING.) THE ONLY THING I COULD DO WAS COAST TO A STOP. THIS CAUSED ME TO RUN A RED LIGHT, BUT FORTUNATELY THE ONLY CAR GOING THROUGH THE INTERSECTION HAD JUST CLEARED IT BEFORE I ENTERED THE INTERSECTION.*AK
VEHICLE WAS INVOLVED IN A COLLISION DUE TO BRAKE FAILURE. *AK
THE VEHICLE CAUGHT ON FIRE, AND THE CONSUMER IS REQUESTING ASSISTANCE FROM THE MANUFACTURER IN GETTING THE VEHICLE REPAIRED. *JB THE FIRE APPEARED TO HAVE BEGUN IN THE INTERIOR ON THE DRIVER SIDE. *SCC
WHILE TRAVELING AT 60 MPH, CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION IN WHICH NEITHER DRIVERS SIDE OR PASSENGERS SIDE AIR BAGS DEPLOYED, CAUSING INJURIES TO PASSENGERS SIDE OCCUPANT.*AK *JB
OUTSIDE MIRROR SHAKE EXCESSIVELY AT HIGHWAY SPEED, DEALER IS AWARE OF PROBLEM CAUSED BY WIND.
TIRE SEPARATED AT 50 MPH IN 90 DEGREE HEAT IN TEXAS CAUSING TO MY VAN SHIPPED TO FIRESTONE AT THERE REQUEST WITH ESTIMATES OF DAMAGE TO VAN THERE ANSWER WAS DENIED DUE TO OVER HEATING.I SEND THIS AT MY EXSPENSE&THEY SAID IF I WANTED TIRE BACK I WOULD HAVE TO PAY FOR IT PLEASE ADVISE. *AK (TIRESIZE: 245-70-16)
WHILE TRAVELING AND WHEN DEPRESSING BRAKES NOTICED A GRINDING NOISE AND VIBRATION IN FRONT END WITH EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION. DEALER HAS REPAIRED FLEET VEHICLES FOUR TO FIVE TIMES, AND EACH PROBLEM RETURNED . PLEASE PROVIDE FURTHER INFORMATION.*AK
THE BRAKES ARE SIGNIFICANTLY UNDERSIZED AND ARE EXPOSED TO EXCESSIVE HEAT RESULTING IN THE CONSUMER REPLACING THE PADS PREMATURELY, THE FRONT PADS ARE BEING CHANGED EVERY 9000 MILES (2 1998 AND 1 2000 1 TON CHEVROLET VAN CHASSIS). NLM
BRAKES ARE NOT SUFFICIENT ENOUGH TO STOP VEHICLE DUE TO A VEHICLE WEIGHT LOAD. PLEASE GIVE ANY FURTHER DETAILS. *AK
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA04012 · Hydraulic Pump Failres
Opened Apr 30, 2004 · Closed Feb 28, 2005
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Additional source detail variants (2)
Service Brakes, Hydraulic:power Assist
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.