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2020 Chevrolet Trax

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Chevrolet Trax do not stand out strongly from the model-year median of 94.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 94 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports2 fire reports4 injury reports

What owners actually said

94 reports
Mileage unknown · Aug 13, 2024
EngineFuel/propulsion SystemUnknown Or Other

Vehicle hesitates upon accelerating. Have had it at dealership/ mechanics 4 times for the same problem without a solution. Has created numerous unsafe situations when it does not accelerate as expected when pulling out in traffic.

NHTSA ODI #11608366

Mileage unknown · Jul 22, 2024
Unknown Or Other

My vehicle lost all its antifreeze. It was the day before filled to the proper level in the overflow container. The IDLE ENGINE ALERT CAME ON. When I opened the hood, no antifreeze coolant in my square overflow bottle. My vehicle has 58, 000 miles approximately on it. I purchased at Autolenders in Turnersville, NJ at approximate…

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My vehicle lost all its antifreeze. It was the day before filled to the proper level in the overflow container. The IDLE ENGINE ALERT CAME ON. When I opened the hood, no antifreeze coolant in my square overflow bottle. My vehicle has 58, 000 miles approximately on it. I purchased at Autolenders in Turnersville, NJ at approximately 32,000 miles on it. When purchased Autolenders replaced the air conditioning unit & they replaced a radiator because I smelled antifreeze. My concern is related to the 2015-2019 recall by the NHTSA. Repair of my vehicle may be over $3,000 estimated. I need your assistance.

NHTSA ODI #11603687

38,000 miles · Jul 17, 2024
EngineFire

The contact owned a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the contact stated that smoke entered the interior of the vehicle. The contact stated that the smoke came into the interior through the vents. The contact stopped the vehicle. The contact stated that the vehicle lost motive pow…

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The contact owned a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the contact stated that smoke entered the interior of the vehicle. The contact stated that the smoke came into the interior through the vents. The contact stopped the vehicle. The contact stated that the vehicle lost motive power and the check engine warning light illuminated. The contact stated that immediately after exiting the vehicle, the vehicle was in flames. The Fire Department arrived and extinguished the fire. The vehicle was towed to a tow yard. The vehicle was condemned total loss. The contact did not sustain any injuries. A Police report was filed. The manufacturer was made aware of the failure and an inspection was completed. The contact was informed that the failure was not a manufacturer defect. The failure mileage was approximately 38,000.

NHTSA ODI #11602957

Mileage unknown · Jul 14, 2024
Engine

1 problem happen several times last year 2024 my radiator fan stay on for long time after the car was turn off it should shutoff after 15 min but it stay on when I try to start my car the battery is dead, So I took to Carroll Chevrolet and they look at the car couldn't find any problem no light can on the dash board, No indicato…

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1 problem happen several times last year 2024 my radiator fan stay on for long time after the car was turn off it should shutoff after 15 min but it stay on when I try to start my car the battery is dead, So I took to Carroll Chevrolet and they look at the car couldn't find any problem no light can on the dash board, No indicator light can on, So they told me there was nothing wrong, When the battery is dead no indicator light come on the dash to indicate that there is a problem, This happen at least 7 times last year during the Summer Months, So what I have to do is disconnect the battery and when I ready too get back in my car I have to re hook up the battery so I can start my car. I shouldn't have to do this. No invoice

NHTSA ODI #11602005

Mileage unknown · Jul 6, 2024
Visibility/wiper

I was driving to the post office and it was raining heavily so i turn on my wiper blades however after a couple minutes of doing so I saw my MICHELIN wiper blade silicone pealing off I was about to stop the blades but the Michelin blade broke in half and got blew away by wind if i was driving at night and the rain was more heavy…

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I was driving to the post office and it was raining heavily so i turn on my wiper blades however after a couple minutes of doing so I saw my MICHELIN wiper blade silicone pealing off I was about to stop the blades but the Michelin blade broke in half and got blew away by wind if i was driving at night and the rain was more heavy and both blades were the same model I probably would’ve have crashed

NHTSA ODI #11599584

Mileage unknown · Jun 15, 2024
Unknown Or Other

The digital cluster went out I see that the 2024 model has been recalled for the same issue Why isn’t the 2020 models also included just had the car in the Hutch Chevy service department and was quoted $665.00 to replace, I am unable to see the speed I am going or any menu items because the digital readout isn’t showing.

NHTSA ODI #11594519

Mileage unknown · Apr 24, 2024
Fuel/propulsion SystemUnknown Or Other

Hello So recently just after an oil change my cars check engine came on. I check with the app, it stated both a stabli-track issue and an emission. Which those 2 things don't connect in any way I know, they are 2 different systems. Then I went to a local auto parts store, AutoZone. We check the engine code and it was an emission…

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Hello So recently just after an oil change my cars check engine came on. I check with the app, it stated both a stabli-track issue and an emission. Which those 2 things don't connect in any way I know, they are 2 different systems. Then I went to a local auto parts store, AutoZone. We check the engine code and it was an emissions issue. It was my vapor canister purge valve malfunction. The other thing that this issue cause a rough start when you 1st the car in the morning. That sometimes it causes the stabli-track alert on the dashboard to come on, for a couple of moments. The reason Im contacting you about this. Is because that the app is telling the customer me that there is 2 issues that specific issue comes on and that if no fix right away. The rough start up will cause the stabli track alert to come on. Even though it is not a stabli-track issue.

NHTSA ODI #11584996

Mileage unknown · Mar 25, 2024
Power TrainUnknown Or Other

The initial problem was a defective shifter. It took over a month for a Chevrolet service department to get the vehicle in and fix the problem. By the time I brought the vehicle in to fix the shifter, the transmission was hesitating to switch gears, jerking at highway speeds and overall failing to shift and accelerate properly. …

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The initial problem was a defective shifter. It took over a month for a Chevrolet service department to get the vehicle in and fix the problem. By the time I brought the vehicle in to fix the shifter, the transmission was hesitating to switch gears, jerking at highway speeds and overall failing to shift and accelerate properly. This high speed jerk causes the seatbelt to lock up and hit my chest-causing pain while driving. This defect has caused pain, soreness and stiffness in my chest and neck. Dealership 1 (coggin Buick gmc of orange park- Jacksonville,fl) was notified upon drop off and did not fix the transmission issue. They claimed the only issue they found was the shifter. Dealership 2(Gordon Chevrolet- orange park fl) has made 3 attempts to locate and repair the problem and were “unable to duplicate the concern ” I have additional documentation from dealer 3(carmax Jacksonville west-Jacksonville, fl) where they have duplicated the concern 3 times on a 1 hour test drive. Chevrolet/General Motors are not taking accountability despite the vehicle still being under warranty.

NHTSA ODI #11579306

Mileage unknown · Feb 13, 2024
SteeringSuspension

I'm contacting nhtsa to make a recall request on chevys 2020 trax . less than 3 years old and has 23,300 miles , the chevy trax needed both control arms, both side tie rod ends , 2 alignments. I'm going to say to nhtsa I think chevy didn't manufacture the 2020 trax with strong enough front suspension and steering parts. What …

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I'm contacting nhtsa to make a recall request on chevys 2020 trax . less than 3 years old and has 23,300 miles , the chevy trax needed both control arms, both side tie rod ends , 2 alignments. I'm going to say to nhtsa I think chevy didn't manufacture the 2020 trax with strong enough front suspension and steering parts. What component or system failed or malfunctioned, and is it available for inspection upon request? The both front bottom control arms . I asked the ourisman dealership to give them to me after the repair was paid they didn't give . and the ourisman dealership said it was only one bad inner tie rod end but both where bad . I had the tie rod ends replaced at independent service center and they kept and gave me the old bad tie rod ends. How was your safety or the safety of others put at risk? If these parts broke off during driving would be a deadly crash of multiple vehicles especially on a interstate. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes by to ourisman dealerships and one independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? by the chevy dealerships but they didn't give me the parts after the repair but I did ask for the parts. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, didn't

NHTSA ODI #11571662

Mileage unknown · Feb 6, 2024
Engine

TURBO Charger Internal Failure. It is available for inspection upon request. It put my Turo driver at risk of being stuck in the middle of no where. The vehicle has been inspected by Hennessy Mazda, Buick, GMC Certified Mechanic at the dealership. It was also inspected by Turo Specialist. The check engine light came on.

NHTSA ODI #11570296

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.