Ball joint on front drivers side apparently broke...vehicle at a dealership now to determine if the weld is bad or what the issue is. I was simply turning into the driveway when the car came to a sudden stop due to wheel rotating 80*. Tow truck driver stated he had seen this happen with this exact yr and model of Trax. He mentio…
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Ball joint on front drivers side apparently broke...vehicle at a dealership now to determine if the weld is bad or what the issue is. I was simply turning into the driveway when the car came to a sudden stop due to wheel rotating 80*. Tow truck driver stated he had seen this happen with this exact yr and model of Trax. He mentioned a man had his vehicle 1 week and this very same issue had occurred. I did find recalls concerning this make and model however my vehicle did not apply...i would very much like this issue to be investigated to be sure the recall does not need to be amended for additional vehicles. This incident could have been catastrophic if it would have occurred just a few minutes before at regular speed.
NHTSA ODI #11496413
Mileage unknown · Feb 4, 2022
Wheels
2weeks after purchasing this car with aprox. 350 miles on the car the tires were bald . The dealer replaced the tires and said they saw no reason for this to have happened. Now with about 26,000 miles on the car I am being told the tires are bad again and I need to replace them. I am not understanding why the tires are wearing s…
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2weeks after purchasing this car with aprox. 350 miles on the car the tires were bald . The dealer replaced the tires and said they saw no reason for this to have happened. Now with about 26,000 miles on the car I am being told the tires are bad again and I need to replace them. I am not understanding why the tires are wearing so quickly.
NHTSA ODI #11450477
39,000 miles · Oct 5, 2021
TiresWheels
The contact owns a 2019 Chevrolet Trax. The contact stated that the front and rear passenger’s side tires continued to experience loss of air pressure. After replacing the tires, the failure continued to occur. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The failure mileage …
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The contact owns a 2019 Chevrolet Trax. The contact stated that the front and rear passenger’s side tires continued to experience loss of air pressure. After replacing the tires, the failure continued to occur. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The failure mileage was 39,000.
NHTSA ODI #11435502
24,000 miles · Feb 15, 2021
Wheels
I HAVE LESS THAN 24;000 MILES AND MY FRONT DRIVER SIDE TIRE IS ALMOST BARE AND PASSENGER FRONT IS NOT MUCH BETTER. I WENT TO SEE ABOUT WARRANTY AND YOU ONLY WARRANTY IT FOR 7500 MILES NOW THE TIRES THAT ARE ON IT ARE DISCONTINUED AND CAN'T GET NOW WHAT'S!? CAN'T AFFORD 4 NEW TIRES. I THINK CHEVY SHOULD HELP ME WITH REPLACIN…
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I HAVE LESS THAN 24;000 MILES AND MY FRONT DRIVER SIDE TIRE IS ALMOST BARE AND PASSENGER FRONT IS NOT MUCH BETTER. I WENT TO SEE ABOUT WARRANTY AND YOU ONLY WARRANTY IT FOR 7500 MILES NOW THE TIRES THAT ARE ON IT ARE DISCONTINUED AND CAN'T GET NOW WHAT'S!? CAN'T AFFORD 4 NEW TIRES. I THINK CHEVY SHOULD HELP ME WITH REPLACING MY TIRES ON MY WONDERFUL TEAS. PLEASE HELP GET THIS GOING. THE TIRES ARE NOT SAFE TO REALLY DRIVE AND BE ON THE ROAD. I BOUGHT A NEW CAR SO I WOULD BE SAFE.
NHTSA ODI #11396382
220 miles · Dec 7, 2020
EngineWheels
THE TIRES HAVE A MANUFACTURE DEFECT ON THEM CAUSING ABNORMAL WEAR, TIRES ARE NEW AND WHEN I TOOK CAR BACK TO DEALER THEY REFUSE TO CHANGE THEM. I REFUSE TO BUY ANOTHER SET DUE TO I SHOULD NOT HAVE TO ON A CAR THAT I REALLY DIDN'T WANT. THE ENGINE IS NOT POWERFUL ENOUGH TO MAINTAIN A SPEED AT 70MPH IT SURGES
NHTSA ODI #11378252
17,000 miles · Aug 13, 2020
Wheels
I WAS DRIVING DOWN THE THE HIGHWAY AND WITHOUT ANY NOTICE THE TIRE BLEW OUT. AFTER INSPECTION OF THE TIRE I NOTICED THE INNER WALL OF THE TIRE HAD EXPLODED. THERE WERE NO SHARP OBJECTS AND APPEARED TO BE A SPONTANEOUS BLOW OUT.
NHTSA ODI #11349087
2,500 miles · Jun 27, 2019
Service BrakesSuspensionWheels
WHILE ON THE HIGHWAY, MY TRUCK WENT HARD RIGHT WHILE MY STEERING WHEEL WAS IN STRAIGHT POSITION. I ASKED MY PASSENGER DID YOU FEEL THAT . THEY SAID YES .IT WAS VERY SCARY AND HAPPENS VERY SPORADIC.ALSO THE BRAKES SEEM TO BE SOME TIMEY WITH STOPPING EFFICIENTLY, LIKE YOU EITHER STOP TOO QUICK OR NOT FAST ENOUGH. I'M NOT SURE WHY …
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WHILE ON THE HIGHWAY, MY TRUCK WENT HARD RIGHT WHILE MY STEERING WHEEL WAS IN STRAIGHT POSITION. I ASKED MY PASSENGER DID YOU FEEL THAT . THEY SAID YES .IT WAS VERY SCARY AND HAPPENS VERY SPORADIC.ALSO THE BRAKES SEEM TO BE SOME TIMEY WITH STOPPING EFFICIENTLY, LIKE YOU EITHER STOP TOO QUICK OR NOT FAST ENOUGH. I'M NOT SURE WHY MY VIN HAS NOT APPEARED IN THIS RECALL WHEN CLEARLY MY VEHICLE HAS THE SAME ISSUES AND WITHIN THE MAKE MODEL AND YEAR.
NHTSA ODI #11222919
500 miles · Jun 12, 2019
Wheels
MY TRAX HAS BEEN ON RECALL FOR OVER 50 DAYS AND I HAVE NOT RECIEVED A PART TO HAVE IT FIXED. I'M VERY DISAPPOINTED IN GM FOR NOT MAKING THESE PARTS IN A TIMELY MANNER.
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.
Consequence & remedy
Consequence: A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
Remedy: GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began June 14, 2019. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is A182202370.
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Consequence & remedy
Consequence: If the air bags do not deploy in the event of a crash, it can increase the risk of injury.
Remedy: GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.
Additional source detail variants (2)
Air Bags: Air Bag/restraint Control Module
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Consequence: If the air bags do not deploy in the event of a crash, it can increase the risk of injury.
Remedy: GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.
Air Bags
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Consequence: If the air bags do not deploy in the event of a crash, it can increase the risk of injury.
Remedy: GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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