2019 Chevrolet Trax

The contact owned a 2019 Chevrolet Trax. The contact stated that the vehicle was parked on the right side of the 2 vehicle garage when it suddenly caught fire after approximately 1 hour of being parked. A popping sound alerted the contact and her spouse to the fire. The garage was unfinished with a gravel floor and no outlets when it caught fire, and there was property damage. No warning lights illuminated. The fire department was called to the scene and was able to extinguish the fire. The fire department had put fire department was unable to determine the cause of the fire. The vehicle was towed and totaled due to the vehicle being consumed by the fire. There were no injuries or medical attention needed. The dealer was contacted and informed of the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer had sent personnel to take pictures of the fire and have the vehicle inspected. The manufacturer opened a case for the failure however, the case was closed due to the manufacturer not finding a defect for the failure. The failure mileage was 41,000.

Since purchasing vehicles it looses coolant I replaced the coolant pump due to small crack and thought that may have been the issue but it’s not I have to put coolant in it at least 2 to 4 times a month When check at the dealer they said they could see anything how ever I did my own looking up online and it said that these vehicles have issues with leaking water pump I have had this car hoping and praying no damages come from something that can’t be seen

Evaporative Emission Control System part had to be replaced 3/19/2025 at my repair service at which is a certified chevy dealership service center. my engine light came on so I had the service advisor check the codes, and I had poor fuel mileage as well, for about a month. apparently, the advisor didn't know there was a recall I only found out through my roommate

P2138 Throttle/pedal Position Sensor/switch "D"/"E" Voltage Correlation loss of power on the vehicle , gas peedle has been replaced , proplem persits his condition may be caused by water intrusion into the instrument panel (IP) to body harness connector, which carries the APP sensor signals to the ECM/PCM. This water intrusion results in a voltage difference between APP Sensor 1 and APP Sensor 2 that exceeds a predetermined value for more than a calibrated period of time, setting P2138."

Design flaw turbo returns too close to exhaust manifold plastic tube melted turbo burned out due to oil leakage to to dealership to make diagnostic and they could not find anything .oil started leaking after my second oil change . Oil has run all the way to the fuel tank can cause a fire . Do I need to pay for this or a dealer issue

My touchscreen has been malfunctioning and turning black or has a white haze across the screen. When the screen does this i am not able to use my backup camera as it does not work when this happens. To me it is a safety issue not having the backup camera as i am usually backing out of a place with blind spots and the camera lets me see what is behind my car and a good distance on the side of my car. The infotainment screen has done this to me twice now, once at the end of June 2023 and just on July 8, 2023. I have had issues with the infotainment center before but heard nothing back about it. I took my car to the dealership and showed them the pictures of what is going on with my screen and they said it may need a new touchscreen, my car is only 4yrs old!! I have had issues with this since the 2nd year i owned it and honestly I think it's a Chevy manufacturing problem.

I was driving on 95 N and out of the clear blue, my car began to smoke. There was no warning lights on the dashboard that indicated that I needed to check the oil or engine, etc. I pulled over, taking the nearest exit to a gas station.As I turned into the gas station, I heard a loud popping sound. My husband and I looked under the hood and discovered the engine was on fire. My husband and gas station attendant helped get rid of the fire by using a fire extinguisher. My mother and stepdaughter were in the car at the time. While the fire was being extinguished, we ran away from the car and called 911. An auto mechanic discovered the transfer case was broken and thus, empty.

Air conditioning compressor failed, took to a GM dealership service center and was informed that the AC compressor failed at a weld joint, most likely due to an improper weld. This happened during the intense heat wave this summer (Tennessee Summer 2022) and my air conditioning failed, causing incredibly hot climate conditions in the car, which I had no substitute that I could drive during 100 degree weather. Symptoms had occurred previously, beginning as soon as I purchased the vehicle (but did not realize it was a symptom until the unit went out.) I smelled a chemical smell anytime the air conditioner was running and just believed it to be a normal occurrence, as well as any time I went a long distance using the ac, it would stop working. I brought this to a dealership but they were unable to recreate the problem due to the length of time that it took for the problem to occur while driving, so was never completely investigated. The air conditioning completely failed on a long distance drive from Memphis, TN, to Houston, TX.

THE STEREO DISPLAY GETS HOT AND IT WANT CONNECT TO MY PHONE. MY PHONE WAS RINGING AND WHEN I PUSH ANSWER IT WOULDN'T DO ANYTHING IT KEPT RINGING LOUDER I THEN PULLED OVER AND TURNED OFF THE VEHICLE AND OPEN THE DOOR. WHEN I TURNED IT BACK ON IF CONTINUED TO DO THE THE SAME AND LOUDER. I THEN WAITED A FEW MINUTES AND TURNED IT ON AGAIN AND IT FINALLY STOPPED. I TOOK IT TO THE DEALER 3 TIMES BOUGHT 3 DIFFERENT PHONES AND STILL DOING THE SAME AS NO PAIRING. THE DEALER SAID THEY CAN'T DO ANYTHING UNTIL GM UPDATES THE HARDWARE FOR THE VEHICLE. SO NOW I CANT USE MY BLUETOOTH ON MY VECHICLE.