2017 Chevrolet Trax

The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unknown repair was performed. Additionally, the contact stated that the windshield wipers failed to remain upwards on snowy days. The vehicle was taken to the dealer, where the contact was advised that it was a design failure. Additionally, upon taking the vehicle to several independent mechanics for service, the contact was informed that the brake sensors needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Sitting at a stoplight on a slight hill, With my foot on the break, my car started rolling backwards. When it started rolling, I pressed harder on the break and it kept rolling. I had to slam and put the car in park for it to stop. After I got it stopped, I put it back in drive and then it was okay. There had to be something wrong with my break it to do that. I have to drive long distance and I’m afraid I’m gonna have problems again. Just thank God there was not a car behind me or I would’ve been in an accident and my fault. I have never had an accident. That was my fault.

I PURCHASED A NEW 2017 TRAX ON JULY 15, 2017. SINCE I GOT THE CAR I HEARD A SQUEAK FROM THE REAR BRAKES. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT IT IS A NEW CAR AND THE SQUEAL WILL GO AWAY. IT DID NOT GO AWAY. I HAVE TAKEN THE CAR TO THE DEALER 5 TIMES AND THEY KEEP TELLING ME THE REAR BRAKES ARE OK. I WANT THE DEALER TO INSPECT THE REAR BREAKS AND FIX IT. ALSO I WANT THE LEFT- AND RIGHT-FRONT LOWER-CONTROL ARMS, INSPECT AND REPLACING THEM AS NECESSARY TO PREVENT A FATAL ACCIDENT. MY CAR ONLY HAS 29, 600 MILES. SINCE I BOUGHT IT, I HAVE TAKEN THE CAR TO THE DEALER WITH THE SAME PROBLEM. ALL RECORDS FOR MY CAR ARE IN THE DEALER.

PURCHASED A NEW 2017 TRAX. AT THE 3 YEAR MARK OR NEAR, I HEARD A SQUEAL FROM TIME TO TIME WHILE DRIVING FORWARD. AT NO TIME DID THE BRAKE SQUEAL WHEN APPLYING THE BRAKE. AT 9500 MILES ( 3YEARS)WHEN THE SQUEAK HAPPENED , NO WARNING LIGHTS OR ONSTAR INDICATED THERE WAS A BRAKE ISSUE. MONTHLY UPDATES AS TO CAR MAINTENANCE ALSO INDICATED NO ISSUES. UPON TAKING THE CAR TO THE DEALER FOR SERVICE, I WAS TOLD THAT MUD AND DIRT GOT INTO THE BRAKES AND THAT THE CAR NEEDED NEW BRAKES, PADS, CALIPER SLIDES, ROTORS. KNOWING THE LOW MILEAGE ON THE VEHICLE AND KNOWING ALL CARS THE NORM IS USUALLY AROUND 20,000 MILES THE BRAKES ARE READY TO BE SERVICED. BUT NOT AT 9,500 MILES. ALSO HAD A PRIOR ISSUE WHERE BRAKE FLUID LEAKED OUT OF THE VEHICLE WHEN DRIVING AT 2500 MILEAGE. I HAD TO HAVE THE BRAKE FLUID RESERVOUR REPLACED AS IT WAS BROKEN . AT 2500 MILEAGE THE MASTER CYLINDER LEAKED INTO THE BRAKE BOOSTER AND THE MASTER CYLINDER WAS REPLACED. CANT HELP BUT WONDER IF THAT RELATED TO LATER ISSUE WITH THE BRAKES REPLACED AT 9500 MILES. I WAS TOLD AT THE DEALER THAT MUD AND DIRT GOT INTO THE BRAKES AND THAT THE BRAKES WERE 'HOT" WHATEVER THAT MEANS. .HAD I KNOWN THAT IT WAS A BRAKE ISSUE BY THE INDICATOR LIGHTS AND UPDATES ON ONSTAR I WOULD HAVE CONSIDERED IT A SERIOUS PROBLEM AND TAKEN THE CAR AS SOON AS POSSIBLE BUT I WAITED AS NO WARNING LIGHTS AND NO INDICATION FROM DRIVING THAT THE BRAKES WERE AN ISSUE. FOR SOME REASON I GOT A CREDIT FOR 167.00 ON MY BILL FOR WHAT I DO NOT KNOW AS IT SHOWED AS INSURANCE? I PAID A TOTAL OF 483.00 . I CAN ONLY ASSUME IT WAS FOR THE BRAKES AS THEY WERE FAULTY TO BEGIN WITH. THANK GOODNESS I DIDNT HAVE AN ACCIDENT WHILE DRIVING. THANKS FOR LISTENING.

I'VE RECEIVED TWO NOTICES FROM GM, ONCE THAT HAS AN ACTUAL RECALL. BOTH NOTICES WERE RECEIVED AFTER MY 2017 TRAX HAD BEEN TAKEN TO THE DEALERSHIP FOR CHECK-UPS/REPAIRS BECAUSE OF PRESENTING SYMPTOMS OF BOTH ISSUES OF THE NOTICES/RECALL. THE FIRST BEING AN EVAPORAIVE EMISSIONS PURGE VALVE THAT MAY NOT FULLY CLOSE, CAUSING THE ENGINE TO RUN COLD, HESITATE OR STALL AT IDLE SPEEDS. I EXPERIENCED IDLING AND JERKING WHEN MY CAR WAS IN LOWER GEARS, JERKING SO BADLY, WITH RUNNING IN HIGH RPMS. I DID NOT KNOW IF I WOULD MAKE IT HOME AND HAD TO DRIVE WITH MY HAZARDS ON. THIS WAS EXPERIENCED ON SEPT. 2, 2019 (LABOR DAY) AND I HAD MY CAR TOWED FROM MY PARKING GARAGE TO THE DEALERSHIP ON SEPT. 4TH, 2019. THEY COULD NOT REPLICATE THE PROBLEM OR ADDRESS IT AND WERE NOT AWARE OF THE NOTICE GM HAD SENT OUT. THEY DID FIND A TEAR IN SOME ARM ON THE VEHICLE, CAUSED BY A DEFECTIVE BALL BEARING WHICH WAS REPLACED BUT UNRELATED TO WHY IT WAS THERE. LATE OCTOBER, I EXPERIENCED OTHER ISSUES WITH CLICKING ON MY BREAKING SYSTEM, WITH MY STABILITRACK AND CHECK ENGINE LIGHTS TURNING ON, BUT THEN OFF WHEN I WENT IN REVERSE. AT THIS TIME, I KNEW ABOUT THE RECALL (# A192261870) AND BROUGHT MY CAR BACK IN ON NOV. 1, 2019. AGAIN THEY COULDN'T "REPLICATE" THE ISSUE, BUT INSPECTED THE CAR WITH REGARDS TO THE RECALL AND RETURNED IT WITH NO IMMEDIATE RESOLUTION. THEY ORDERED A SPEED-CONTROL PART AND ALL THE RECALL PARTS. IT'S NOW DECEMBER 4 AND THEY STILL DO NOT HAVE THE REPLACEMENT CONTROL ARMS & THE BOLTS THAT GO WITH THEM (PAGE CHEVROLET SERVICE DEPT; ALEXANDRIA, VA 22312; 703-349-4011. MY VEHICLE CONTINUES TO HAVE BRAKING/IDLING/SPUDERING ISSUES ON OCCASION, IT IS NOT CONSTANT. I HAVE HAD TO CALL REGULARLY TO GET UPDATES, AND HAVE ATTEMPTED TO CALL CHEVROLET'S CUSTOMER ASSISTANCE CENTER TO OPEN AN INQUIRY BUT AM GETTING THE RUN AROUND OF ROVER A MONTH. I DO NOT CONSIDER THIS TIMELY.

MY NAME IS [XXX] , I HAVE 2017 CHEVY TRAXX I BOUGHT THIS CAR NEW WITH ONLY 6 MILES: I'M HAVING SOME MANY PROBLEM W THIS CHEVY TRAXX: BRAKES, COOLING SYSTEM, STEERING,BOTH FRONT LOWER-CONTROL ARMS AND MORE : I TOOK THE CAR TO JOHN MILES WHERE I GOT THE CAR FROM AND HAD THIS TESTED IT OVER 19 CODES REPORT: IT NOR SAFE FOR ME TO DRIVE IT MYSELF AND 1 SMALL CHILD IN THE CAR AND I LIVE IN THE ATLANTA GA; AND DRIVING THE GO UP 45 MILES PER HOUR THE CAR JUST VIBRATING AND SHAKING HAVE TO STOP THE CAR 2017 CHEVY TRAXX: I WANT A BETTER CAR THAT IS SAFE FOR ME TO DRIVE: I'M TRYING MAKE PAYMENT AND TRYING TO PAY TO FIX THE CAR JUST OVER $450.00 OF WORK AND IT HAS MAJOR SAFELY PROBLEMS: I NEED TO WHAT CAN BE DONE RIGHT NOW FOR THE ME AND MY GRAND BABY SAFELY MY CONTACT INFORMATION EMAIL [XXX] : ADDRESS IS [XXX] CELL # [XXX] PS MY DAUGHTER [XXX] HAS A 2016 CHEVY TRAXX WITH THE SAME MAJOR PROBLEMS AND HER CAR IS IN SHOP NOW AND THEY CAN FIGURE OUT WHAT WRONG W HER 2016 CHEVY TRAXX STTD OVER 3000.00 OF WORK DONE TO BE DONE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. WHILE DRIVING, THE CONTACT HEARD A SQUEAKING NOISE FROM THE REAR BRAKES OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (DEKALB SYCAMORE CHEVROLET GMC, 1925 MERCANTILE DR., SYCAMORE, IL 60178) WHERE THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS WITHOUT A KNOWN DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT VEHICLE REPAIRS WERE DETERMINED BY THE DEALER. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 6,500. *TT THE CONSUMER STATED NO LONGER OWN THE VEHICLE 04/06/18. *TR

WHEN FIRST PURCHASED THIS CAR I HAD IT FOR A MONTH AND WHEN CONNECTED TO BLUETOOTH I COULDN'T HEAR THE OTHER PARTY AND OTHER PARTY WOULD HEAR LOUD NOISES I TOOK IT IN TO DIAGNOSE AND THEY SAID IT WAS FINE. NOT THE CASE CONTINUED TO HAPPEN TO THIS DAY. ABOUT 3 MONTHS INTO BUYING IT WHEN STARTING IT DELAYED AS IF I HAD A COUPLE YEARS OLD CAR I THINK THE STARTER IS WARNING ME IT IS GOING TO GIVE ME PROBLEMS. ALSO WHEN BRAKING IS DOESN'T STOP AS IF I HAD A NEW CAR IT DELAYS AND I HAVE ALMOST CRASHED A COUPLE TIMES IN SERIOUS TRAFFIC IT HAS BREAKS AS IF IT WAS AN OLD CAR