2019 Chevrolet Traverse

The Shifter Control Assembly keeps malfunctioning 3 times in the last 4 years on our 2019 Chevy Traverse. When my wife puts the shifter in Park and proceeds to shut down the vehicle, the Traverse will not recognizes that she is in park already, and will not let her shut off the vehicle. She must then reverse and forward the care several times until the sensor or solenoid engages and recognizes it is in park. This creates a dangerous and frustrating situaiton. The dealership has confirmed this is an ongoing inssue with the Traverse, and Chevy Customer service also confirmed on the phone that this is a weel known issue and she was not sure why they did not recall or take care of this issue already. Official problem is "Internal Failure to Shifter/Solenoid Assembly". This has caused issues 3 times and our vehicle is not even at 90K miles. This is not a wear ant tear part, but a core functional item that should not go bad repeatedly in such a short period of time on a newer vehicle. Chevy Customer care has encouraged me to file this complaint and get this on record and have the NHTSA begin to work with the manufacturer.

When placing the Traverse in park the car will not shut off and warns that the car is NOT in park while other indicators show that it actually is in park. Confusing and worried that it is not in park and that the car con not be safely shut off. Flipping the shift knob and button numerous times has, so far, finally allowed the car to shut off safely.

The contact owns a 2019 Chevrolet Traverse. The contact stated that occasionally while shifting to park(P), the vehicle failed to recognize that that the transmission was in park(P). During the failure the contact was unable to turn off the vehicle. The contact stated that the "Shift to Park" message was displayed; however, there was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the switch on the shift mechanism and wiring harness were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.

The transmission shutters and malfunctions at various times during driving. This puts not only the driver and passengers at risk but other vehicles and drivers on the road because it’s an abrupt malfunction. At one point it failed In the middle of traffic and we couldn’t move. I have had the issue diagnosed by a transmission shop. They diagnosed it as a failing transmission, which is common. They told us with these nine speed transmissions, and Chevy traverse. They also advised that it the cost is $10-$15,000 to repair. And they say they have a lot of experience with these failing. Which is why we believe it should qualify for a recall. My vehicle is available for inspection at any time. I was told over the phone by a Chevy dealership that that was the likely caused by just hearing the symptoms over the phone because they’ve had experience with so many failures like this. During the failure in traffic my check engine light showed up and there was an error shown but it disappeared when I restarted the vehicle and failed to take Note of what it was.

My 2019 Chevrolet Traverse when putting my car in park to turn off the vehicle. The dashboard is telling me to put my car in park when it is already in park. Then the car doesn’t shut off completely and it kills the battery. The parking assist is a safety issue. If in fact my vehicle isn’t noticing the car is in park then it’s a safety concern. This needs to be addressed before someone gets hurt.