2019 Chevrolet Traverse

The contact owned a 2019 Chevrolet Traverse. The contact stated that while driving 3 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle decelerated, and the vehicle was uncontrollable. The vehicle crashed into the brother's vehicle parked in the driveway and pushed the vehicle forward. The vehicle then crashed into a desk before stopping. The contact stated that the failure had occurred while parking the vehicle in the driveway at the brother’s residence. The contact and her husband were inside the vehicle at the time of the failure. The vehicle was towed to a local tow yard. The contact was taken to the local medical center. The contact sustained pain in the right knee. The vehicle was inspected by the insurance company and deemed a total loss. A Police report was filed. The failure mileage was approximately 60,324.

While parking the vehicle, after putting the transmission lever to park, and turning off the ignition, the doors unlocked and I started to exit, at that moment the vehicle started to roll backwards. I was able to avoid running over myself and got back into the driver's seat when I saw a "shift to park" message on the dashboard display. It took multiple cycles of restarting and stopping the engine and shifting to park to actually have the transmission shift to park. The problem continues and is becoming much more frequent and taking more attempts to actually put the car in park. This is obviously a safety issue, because drivers may exit their vehicles and may or may not realize that the ignition is on, that the battery can run down and strand them, possibly in a dangerous location, or the vehicle can move, injuring themselves or others. Also the door locks won't work. This is a well-known problem among multiple General Motors models. It is a systemic design flaw of the switch, not a random breakdown and not caused by abuse or misuse. Some vehicles have been recalled, some of the same model and year as mine. But, the recalls are specific according to VIN, and yet for some unknown reason, my specific VIN is not recalled. The problem is known and well documented. The solution is known. The safety problem is known, but apparently only if the VIN is in a certain range. All VINs matter. I will take my vehicle to an authorized dealer for repair. But there should be a recall and repair for all vehicles with this known (defective by design) switch. Also there should be full reimbursement to those who have already paid for repairs.

When driving at about 50 mph on a highway, there was a loud noise from the rear of the vehicle (something breaking) and the vehicle immediately veered into the oncoming lane (thankfully there was no traffic coming towards us, it is typically a busy road). While braking, I was able to steer it back towards the right, but soon after lost complete control of the vehicle and could not steer. The traverse went into a ditch and rolled with myself and two young passengers. Two vehicles that were behind us stopped to aid. The driver immediately behind me said there was nothing unusual (no smoke, sparks, etc) until we lost control. He checked the roadway where it happened and found a sheered off bolt. When we got the traverse to the wreckers, they lifted it up and within a minute or two found the location the bolt came from. It was the rear passenger side upper control arm knuckle bolt. I didn't see any recalls on something like this, but I do not believe something like this should have happened in a vehicle that has just 49,510 miles and barely any rust on it. I need answers. My family and friends could have been attending a funeral this week had circumstances been slightly different. I have the collision report number but not the actual police report on hand just yet.

When driving at about 50 mph on a highway, there was a loud noise from the rear of the vehicle (something breaking) and the vehicle immediately veered into the oncoming lane (thankfully there was no traffic coming towards us, it is typically a busy road). While braking, I was able to steer it back towards the right, but soon after lost complete control of the vehicle and could not steer. The traverse went into a ditch and rolled with myself and two young passengers. Two vehicles that were behind us stopped to aid. The driver immediately behind me said there was nothing unusual (no smoke, sparks, etc) until we lost control. He checked the roadway where it happened and found a sheered off bolt. When we got the traverse to the wreckers, they lifted it up and within a minute or two found the location the bolt came from. It was the rear passenger side upper control arm knuckle bolt. I didn't see any recalls on something like this, but I do not believe something like this should have happened in a vehicle that has just 49,510 miles and barely any rust on it. I need answers. My family and friends could have been attending a funeral this week had circumstances been slightly different. I can provide pictures, but the upload link would not work for photos even after converting to proper size and file type. I have the collision report number but not the actual report on hand just yet.

The exhaust clamp rusted and broke, causing a hole in the exhaust which set off the engine light and eventually poisoned my catalytic converter costing $4000 to replace. GM's extended warranty exception for the admitted defect is to replace the clamp and flex pipe only, about $100 worth but they refused to cover the peripheral damage caused by the faulty clamp.

My transmission is said to be failing. I plan to get it looked at again this week. Safety of me and my two children are at risk when driving. The car shakes and could lose control. An independent I tried reporting it to my insurance but they told me to go to a mechanic and they won’t do anything to help me. There are no warning signals or lights or anything. It just started shaking and it’s scary to drive. I was told by an independent mechanic that it is my transmission. There was a recall in 2020 for transmission and he thinks it was never fixed and that’s most likely the issue. I have not gotten it fixed yet. It’s sitting in my driveway because I’m scared to drive my kids in it and it’s too expensive. So we had to get a rental car.

My car WILL not register that it is in park even though the dash says it’s in P and my gear shift is pushed all the way up in the park gear. It has taken hours some days for it to finally acknowledge that it is indeed in the park gear. I do NOT have time for that! And if it gets to the point where I have a dead battery because I didn’t “shift to park”, Chevrolet WILL be paying for it. This is insane and apparently has been an ongoing issue for a decade! FIX IT!

The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle experienced hard shifting. No warning lights illuminated. The vehicle was towed to the dealer, where it was examined, and the contact was informed that the transmission or the transmission valve body had failed. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an extended warranty coverage related to the failure. The failure mileage was 140,000.

The contact owned a 2019 Chevrolet Traverse. The contact stated that the vehicle was taken to an independent mechanic for an inspection, where a leaking oil pan gasket was diagnosed. Although the vehicle had been taken to the dealer two months prior, the dealer did not find the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.