2019 Chevrolet Traverse

The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at various speeds, she felt an imbalance in her rear driver side tire. The vehicle was taken to both a dealer and an independent mechanic where they inspected the vehicle and discovered that the toe links were defective on both the rear driver side and rear passenger side tires. The contact was given an estimate for the repair at the dealer. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.

The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at various speeds over a bumpy road, the vehicle made an abnormal clunking sound. The contact stated that the sound became louder over time. The vehicle was taken to the dealer, where it was diagnosed. The dealer determined that the front lower control arms and the front suspension sway bar links needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.

1)Both rear TOW LINKS were found to fail state inspection and were replaced. The vehicle only has 22,000 miles on it Dealer said this a common issue with this model vehicle (2019 Chevy Traverse). 2) Shift to Park. Vehicle displays this error message and does not allow the vehicle to completely shut down, aux mode, which the radio stays on and doors will not lock. Have to start and shut off vehicle until the “Shift to Park” error message goes away. Dealer said wiring harness is on back order snd could not be repaired until parts are available. Dealer charged $178.00 for diagnostics and agreed there is an open and intermittent circuit causing this issue.

My car has 61,000 miles. I've been noticing that the rear suspension seems off. During a dealership oil change, they told me my rear adjustment links were loose. I took it to a Tuffy auto service place for a 2nd opinion (looking for cheaper cost) and they said it was actually my rear toe links. They said it was very surprising that they would be bad already. I agree. It's a 2019 and shouldn't be having these issues. I've noticed other Chevy's have been recalled for the same thing and I'm wondering if it's wider spread.

This vehicle just recently failed inspection for the right rear toe link. I spoke with the dealers service department who stated that this is a known issue with this model but that there is not a current recall. From my research on Chevrolet forums, this is a very frequent issue. This is a very dangerous issue, and owners are being forced to pay for this known issue out of pocket. It is apparent that this is a manufacturing defect that should be recalled by Chevrolet.

I bought my vehicle on Jan 2019 brand new from the dealer, after one year, I noticed slight clicking or clinking sound coming from back when I remove my foot from gas paddle. The sound become worst over time, and I had to take the car to the dealer on 2022, after inspection the technician told me that both rear toe links were bad and need a replacement. He told me this is very serious safety issue. It cost me around $400 dollar; this is not acceptable from a brand new vehicle. The Dealer told me this a normal issue known for this model and other models. After 6 months, the sound come back and I took it again to the dealer, same issue they did find; both rear toe links were going bad again. less than a year the same part go bad. This is a problem, and we heard from one other Chevy traverse owner that they had the same repeating issue. Why isn't there a recall for this?? Owners shouldn't have to pay for constant repair of the same issue if this is occurring, even multiple times on a yearly basis. It's expensive, several hundred dollars alone.

On September 29, I took my 2019 Traverse to the dealer for its annual state inspection for Virginia at Radley Chevrolet in Fredericksburg. The dealer failed the car due to needing a rear toe link replacement. The dealer told me that this is common in the 2019 Traverse and are replacing quite a few of them. The cost for the repair is going to be about $600. It only has 41,500 miles and has been a very dependable vehicle. What concerns me is that reading other online forums, many owners are lamenting the same thing being told that this is common amongst the Traverse, yet there are no recalls on it. There are a few other GM models that have a recall for the rear suspension, but I don't understand why the Traverse isn't one of them. I am asking for a review of this to see how many toe links have been repaired on the Traverse, specifically among 2019 models, compared to how many have been sold. if a recall is decided to be implemented, it would save a lot of people the hassle of being blindsided or at least thinking they are being scammed by the dealer. If there will be a recall, I would then seek reimbursement from GM as this should have been done long ago and just replaced on all vehicles, not just when it's being taken in for an inspection. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nothing has happened to date. Dealership said that I need two new rear toe adjustment links when the car has less than 50,000 miles, no accidents, 1 owner, and properly maintained. This is a known issue with GM cars including Buick LaCrosse, Buick Regal, Chevrolet Malibu, GMC Acadia, Cadillac XT5, and Cadillac XT6. The Chevrolet Traverse needs to be added to this recall as numerous customers have run into the same issue.

I just had the vehicle inspected and was shocked to find out that the rear trailing arms links or toe links failed inspection. Both the right and left side in the rear failed inspection. This was also causing the vehicle to be out of alignment. From these failed parts could've also caused a potential accident. The vehicle is only 4 years old and it has less than 40,000 miles on it. I believe these rear suspension parts failing this early is unacceptable. I also heard from my local dealership that this is a common problem among a couple models as well.

Both rear toe links and alignment. Vehicle has had a slight clicking or clinking sound coming from back. (Very quiet). During high speeds, such as highway use, vehicle appears to move back and forth more than expected while driving, and feels like its "rough running" as if something on suspension system is working harder at a higher speed. Dealer said this can cause excessive swaying of vehicle at higher speeds and therefore can cause accidents at these high speeds, especially on a highway road system. History: Bought pre-owned vehicle back in June 2022. Within 6 weeks, took into dealer FIRST time to have diagnosed amd repaired (both rear toe links and alignment). Dealer did replace the toe links, and stated vehicle was required to have a 4-wheel alignment after replacing, but that we as the owners were liable for cost of alignment. Extended warranty said that alignment should have been covered, dealer again said "No, wasn't part of the warranty or repair". I confirmed that it was absolutely necessary to perform this alignment. 12 months later, we took vehicle into dealer again for same sounds (soft or quiet clinking in back of vehicle) who stated both rear toe links are loose (again) and vehicle is required to have a 4-wheel alignment. Our warranty will again cover the rear toe links, but NOT THE alignment. Per the labor guide that the dealer uses for repairs and per our warranty, if a 4 wheel alignment is REQUIRED in order to replace the rear toe links, the alignment is supposed to be covered under warranty. DEALER is stating No. Both dealer and warranty company have access to the same Labor Guide information. This is a problem, and we heard from one other Chevy traverse owner that they had the same repeating issue. Why isn't there a recall for this?? Owners shouldn't have to pay for constant repair of the same issue if this is occuring, even multiple times on a yearly basis. It's expensive, several hundred dollars alone.