2019 Chevrolet Traverse

I took my truck to the dealer back in 2022 for the specific reasons that the truck is being recalled now but my vehicle doesn’t qualify for the recalls. My vehicle has been having the same issues as the 2019 Chevy traverse recalls and I just saw that my truck is also leaking transmission oil which is linked to the 2019 recall but my truck doesn’t qualify. It started smelling like it was burning during the freeway drive today and when I got home, I noticed the oil leak I drive around 15 to 20 miles a day driving six children in my truck for safety and my truck is no longer safe to drive. I want to know why when I took my car in 2022 for the specific issues. They told me that it was pretty much all in my head that my truck was running fine and now I come to find out there are these recalls in effect, but my truck doesn’t qualify when the check engine light is on in my car for the specific reasons. I did contact the dealer where I took my truck in 2022 and they do have the paperwork to prove that I took my car and they told me someone would call me back to see what was going on. This was four days ago and nothing has happened and they also didn’t email me the paperwork like they told me they would.

The vehicle is equipped with auto stop technology that the driver can’t disable. While driving, the system is designed to initiate auto stop when vehicle comes to a stop. When my foot lifts off the brake to proceed, the engine kicks back in and vehicle moves forward. Two weeks ago at a stop, the engine did not kick back in. I had to put the car in park at the light and after several attempts to push the ignition button, the engine finally kicked back on. The vehicle had the same issue later that day so I scheduled with the dealer for 4 days out. No warning lights came on. My onstar app did not produce any error notice. Meanwhile, I saw a video to override auto stop, put vehicle in low gear 6. That’s what I did to get through to appointment. By day 3 (dealer is day 4), I returned to vehicle after an hour meeting and it didn’t start at all. The check engine light turned on, NOT the battery light. Had vehicle towed to dealer who said the only alert was a bad battery. (Battery is 16 mo with 36 mo warranty & alternator 5 mo old). I replaced the battery. Picked up vehicle from dealer and 5 miles away at a stop, vehicle shut off. I put vehicle in park, pushed ignition button and engine turned back on. I thought it was a fluke. 6 days later the vehicle turned off at stops on four separate occasions. Each time the battery was fully charged. On one last instance at an intersection stop, the vehicle shut off, would not restart when I pushed the ignition button, brake pedal became stiff, and dash lights and radio were completely off, as if the battery died. I let the vehicle sit at the intersection for 30 seconds before trying the ignition button, and it finally fired up. To get home, I put it in neutral at each stop to keep it from going into auto stop. This issue is not generating an “error” on the computer so dealer techs have no idea what to do. When I bypass auto stop by shifting to neutral at stops or driving in L6, there is no issue whatsoever with the vehicle.

Recall for Emissions Evap leak repaired less than a year ago after engine light illuminated. Had to be taken in two separate times to be fixed. Engine light illuminated again a week ago 10/1/23, when scanned by mechanic it is showing the same emissions Evap leak. The vehicle is sputtering when trying to start and doesn’t feel safe when driving. Dealership said they’re unable to even look and diagnose for another week after knowing it’s the same recall.

3 major issues—1. The driver side seatbelt does not latch any more. This started happening 11/1/2022. 2. The "Shift to Park" message continues to appear while the car is in park. The vehicle at times will not shut off due to the message even thought it's actually in park. This has been happening for over a year without a fix and now we're over our 3 year warranty. 3. The car has 45 miles on it before it needed to refuel, however, it stalled and completed shut off in the middle of traffic causing a jam behind us! We had one of our toddlers in the car too which could have ended much worse. The car was towed to Chevy ($160 bill for us), and Chevy said it stalled and turned off because the fuel was empty even though it the dashboard said 45 miles on it.

On our 2019 Chevy Traverse, the check engine light came on and off several times over the last couple of weeks. After filling up with gas, it would often take 4 to 5 times to get the engine to start as it would keep stalling out after starting. Additionally, on two separate occasions the car stalled out unexpectedly - once while turning onto a road out of a parking lot that almost caused us to get hit, and a second time while in a round-a-bout. The car was checked by a Chevy dealer and it was found that there was a bad purge valve creating this issue. This had previously been recalled on earlier model year Traverses, but not for 2019. It appears this is still an issue for this model year and should be addressed.