2019 Chevrolet Traverse

The contact owned a 2019 Chevrolet Traverse. The contact stated that the vehicle was taken to an independent mechanic for an inspection, where a leaking oil pan gasket was diagnosed. Although the vehicle had been taken to the dealer two months prior, the dealer did not find the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.

The contact owns a 2019 Chevrolet Traverse. The contact stated that the bracket was making an abnormal rattling noise. There was a hole on the outside of the muffler. The engine light was illuminated. The local dealer was contacted, and the bracket was replaced, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 95,000. The VIN was not available.

⁠The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at 60 MPH, the vehicle made a rattling noise. The rattling persisted when idled. No warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a fractured exhaust pipe and a leak on the exhaust. The local dealer was contacted; however, the vehicle was not repaired as the dealer could not duplicate the noise. The contact stated that the failure persisted. The manufacturer was made aware of the failure, the manufacturer stated that the vehicle was under a special coverage adjustment number n212356540. The failure mileage was approximately 75,000.

Traverse Check Engine light came on and vehicle sounded louder than usual w/ additional rattle. Upon inspection passenger side bracket holding two exhaust pipes together was broken at the weld. Took to Superior Chevrolet (dealer) 4/5/24 who stated right side pipe and bracket were not covered under Special Coverage Adjustment Front Exhaust Pipe N212356540 and only left side is covered despite the bracket being attached to both pipes. Awaiting part to complete repair at dealership. Advised by dealership vehicle is okay to drive until parts arrive and repair can be completed. 4/14/24 driving on I40 heard large bang from underneath vehicle, looked in rearview mirror to see the remaining portion of the bracket fly out from under vehicle and almost hit the car's windshield behind me, they had to swerve in heavy traffic to avoid having it go through their windshield. Vehicle immediately sounds like a motorcycle with no baffles, loud in the cabin and smelling of exhaust. Once stopped, climbed under vehicle to see that the complete bracket was missing from both pipes and a gaping hole in the drivers side front exhaust pipe. Bracket could have killed someone or caused a major accident while airborne on the Highway and cabin smells of exhaust.