2017 Chevrolet Traverse

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF EXPLODED FROM THE INSIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A LOCAL DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

CHECK AIR BAG LIGHT CAME ON BRIEFLY. DEALER SAID THEY COULDN'T FIND A CODE IN THE SYSTEM SHOWING THAT IT HAD COME ONE. THEN AS I'M DRIVING WITH MY KIDS IN THE CAR, THE TRACTION LIGHT COMES ON RANDOMLY, IT STARTS WANTING TO TURN OFF ON ITSELF. MIND YOU I'M ON A VERY BUSY STREET WITH MORONS GOING OVER 60 MPH BEHIND ME. IT COULD HAVE BEEN A MAJOR ACCIDENT! I WENT TO ADVANCE AUTO CAUSE I THOUGHT MAYBE IT WAS MY BATTERY, EVEN THOUGH ITS A BRAND NEW CAR. NO. IT WASN'T THEY TESTED IT AND EVERYTHING. SO I CALLED THE DEALER AND THEY TOOK IT IN FOR A DAY TO THEN TELL ME THAT IT IS SHOWING BATTERY CODES. I HAD JUST CHECKED THE BATTERY THE DAY BEFORE! SO I KNEW IT WASN'T THAT, BUT THEY WOULDN'T DO ANYTHING ABOUT IT. SO TO PLAY IT SAFE, I BOUGHT A NEW BATTERY. I HAD THE PLACE I BOUGHT THE NEW ONE FROM TEST MY OLD BATTERY AND BIG SHOCKER THE TEST CAME BACK AS A GOOD BATTERY. SO I SPENT THE MONEY FOR A UNNECESSARY BATTERY. A MONTH GOES BY AND NOTHING HAPPENS. THEN ABOUT 2-3 WEEKS AGO MY SCREEN STARTS COMPLAINING ABOUT "DISK ERROR" THE DVD SYSTEM ISN'T EVEN ON, AND I'M NOT PLAYING MUSIC ON IT EITHER SO IT SHOULDN'T BE SHOWING ME "DISK ERROR" EVEN IF THERE WAS A DISK IN IT. THE [XXX] THING WAS OFF! AND YESTERDAY MY HUSBAND GOES TO DRIVE THE CAR AND IT STARTS ACTING CRAZY AGAIN WANTING TO TURN OFF ON ITSELF. SO I'M DONE. IT'S A HAZARD TO MY FAMILY TO OWN THIS CAR. ALSO, I HEARD FROM AN ACQUAINTANCE THAT OWNS THE SAME CAR BUT AN OLDER MODEL THAT THIS WAS HAPPENING TO HER VEHICLE TOO, AND THAT IT WAS COVERED UNDER A RECALL BUT BECAUSE OURS IS NEWER IT ISN'T COVERED. SO WE GOT SCREWED WITH THIS VEHICLE. THANKS GM. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I WAS DRIVING DOWN THE ROAD WHEN SUDDENLY I COULD NOT TURN MY WHEEL AND THEN THE CAR COMPLETELY SHUTOFF WHILE IN MOTION. I WAS ON A CITY STREET.GOING STRAIGHT. I WAS ABLE TO PUT ON MY HAZARDS AND THEN RESTARTED THE CAR. THE DEALERSHIP RAN DIAGNOSTIC TESTS AND TEST DROVE IT AND COULD NOT REPLICATE THE PROBLEM AND FOUND NOTHING THE MATTER WITH IT. THE CAR WAS PURCHASED NEW AND HAS LESS THAN 40,000 MILES ON IT. THIS IS A MAJOR SAFETY HAZARD. THANKFULLY NO ONE WAS DRIVING RIGHT BEHIND ME OR I WOULD HAVE BEEN HIT.

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE ATTEMPTING TO MAKE A RIGHT TURN INTO A PARKING SPACE, THE CONTACT WAS UNCERTAIN IF THE VEHICLE INDEPENDENTLY ACCELERATED OR IF SHE DEPRESSED THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE CRASHED INTO A BUILDING. THE FRONT DRIVER'S SIDE OF THE VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, UNKNOWN INJURIES WERE SUSTAINED TO AN INDIVIDUAL WHO WAS TRAPPED INSIDE THE BUILDING DUE TO THE CRASH. THE INDIVIDUAL REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,800. THE CONSUMER STATED THE BRAKES WERE FIRMLY APPLIED WHEN THE MOTOR REVVED UP AND WENT INTO THE BUILDING. *JS *JS

THE FIRST TIME I HAD AN ISSUE WITH THIS VEHICLE. I WAS STOPPED TO PUMP GAS, TRIED TO START VEHICLE AND IT WOULD JUST MAKE A SHAKING AND START BUT NOT TURN OVER, CHECK ENGINE LIGHT CAME ON, CAR HAD TO BE TOWED TO DEALER AND THEY SAID AN ISSUE WITH DEFECTIVE PART, FIXED IT AND IT HAPPENED AGAIN AS SO AS THEY TURNED IT ON SAID IT WAS THE ECM. THE SECOND TIME I HAD AN ISSUE WAS MUCH MORE SEVERE. I WAS IN AN ACCIDENT AND HIT ON THE REAR DRIVER SIDE, MINOR DAMAGE, HOWEVER THE CAR WAS JOLTED FORWARD AND COMPLETELY DISABLED ITSELF, SHUTTING OFF COMPLETELY, AND NEVER ACTIVATED THE ON CALL, OR SOS. JUST THRUSTED FORWARD AND SHUT WHOLE CAR DOWN. THE CAR WAS ABLE TO START AFTER A FEW MINUTES, HOWEVER THE CHECK ENGINE LIGHT IS ON AND THE CAR ENGINE IS SHAKING AGAIN. BOTH TIMES CAR IS UNDRIVABLE, AND NEEDED TOWED. I HAVE ONLY HAD THIS CAR FOR UNDER 3 MONTHS.

THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.

WE OWN A 2017 CHEVROLET TRAVERSE WITH 8 PASSENGER SEATING. THE SECOND SEAT MIDDLE SEATBELT ANCHORS ARE VERY PAINFUL TO PASSENGERS. THE ANCHORS ARE ENTIRELY TOO STIFF AND STICK STRAIGHT OUT FROM THE 90 DEGREE POINT OF THE SEAT WITH NO "GIVE" AT ALL. IT IS NEARLY IMPOSSIBLE FOR A PASSENGERS TO SIT APPROPRIATELY IN THIS SEAT -- THE PASSENGER IS FORCED TO SIT A BIT SIDEWAYS TO AVOID BEING DISCOMFORTED BY THE BELTS. THE ANCHORS ALSO MAKE IT DIFFICULT TO APPROPRIATELY INSTALL A CAR SEAT IN THE MIDDLE POSITION. THANK YOU IN ADVANCE FOR LOOKING INTO THIS MATTER.