2017 Chevrolet Traverse

TAKATA RECALL - I TOOK MY CAR INTO THE DEALERSHIP BECAUSE MY AIRBAG WARNING SENSORS LIT UP ON MY DASHBOARD. THE DEALERSHIP TOLD ME THE ENTIRE PASSENGER SEAT NEEDED TO BE REPLACED AT ABOUT $1100, AND IT WAS MY RESPONSIBILITY AS THERE WAS NO RECALL ON IT. THE VEHICLE IS ONLY 1.5 YEARS OLD AND HAS NEVER HAD ANY ACCIDENTS/AIRBAG ISSUES.

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 25-30 MPH ON ITS OWN. IN ADDITION, THE CHECK ENGINE, STABILITY, AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PRIDE CHEVROLET (715 LYNNWAY, LYNN, MA 01905, (781) 995-4424) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REWIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DECLINED THE REPAIRS AND REQUESTED A BUY BACK. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 38,543. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WINDSHIELD DEFROSTER DOES NOT DEFROST 1/2 OF THE DRIVER'S SIDE. ICE/SNOW REMAIN COMPLETELY INTACT. IT HAS TO BE COMPLETELY SCRAPED AND WILL FINALLY START TO CLEAR WHEN I CONTINUE TO USE WASHER FLUID/WIPERS AND INSIDE OF VEHICLE WARMS. THIS ALSO HAPPENS WHEN THE OUTSIDE TEMP DROPS AND ALL WINDOW INTERIORS FOG/FROST. THIS DOES NOT CLEAR UNTIL INTERIOR WARMS COMPLETELY. THIS COULD TAKE 1/2 HR. INTERIOR FROST HAS TO BE SCRAPED THAT LEAVES FOG BEHIND. I'VE HAD TO DRIVE ALL THE WAY TO WORK WITH WINDSHIELD NOT CLEAR. DEALER HAS CHECKED MULTIPLE TIMES. TECH DETECTED THAT THERE IS NO DEFROSTER AIR FLOW TO THAT SIDE. UNABLE TO CORRECT. WAS TOLD ENTIRE DASH WOULD HAVE TO BE REMOVED AND THAT REPAIR IS BEING DENIED UNDER WARRANTY. PICS SHOW BOTH SIDES AFTER DEFROSTING FOR 20 MIN.

NOTICED A LOUD NOISE COMING FROM THE ENGINE AREA WHEN I ACCELERATED AND TURNED THE STEERING WHEEL. THIS HAPPENED IN THE CITY AND ON THE HIGHWAY. I TOOK IT TO TWO MECHANICS WHO BOTH DIAGNOSED IT WITH A LEAK IN THE POWER STEERING PUMP. THEY SAID THERE IS A HOLE. THIS CAR IS LESS THAN TWO YEARS OLD AND THIS IS NOT NORMAL. ALSO, MY CAR CONTINUES TO DIE WHEN NOT IN MOTION. ALTHOUGH MY CAR SAYS THE BATTERY IS CHARGED, WHEN I GO TO START MY CAR IT WON'T START. I ALWAYS MAKE SURE NOTHING IS LEFT ON IN HER CAR. IT STARTED DOING THIS TWO WEEKS AFTER I BOUGHT IT AND IT HAS CONTINUED SINCE NICE THEN. THIS IS DEFINITELY NOT NORMAL EITHER.

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (AUTONATION CHEVROLET NORTHPOINT, 2175 MANSELL RD, ALPHARETTA, GA 30009, (770) 383-1536) PROVIDED A COST ESTIMATE FOR THE SUN ROOF GLASS REPLACEMENT AND STATED THAT THE FAILURE WAS DUE TO THE ENVIRONMENT. THE MANUFACTURER WAS ALSO NOTIFIED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN INDEPENDENT FACILITY TO HAVE THE PART REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED WARRANTY PERIOD IS OVER AND THE REPAIR WAS REFUSED. *JB

MY ENGINE, WHILE THE CAR WAS STATIONARY, MADE A LOUD CRANKING NOISE. IT SOUNDED LIKE LARGE METAL PIECES GRINDING TOGETHER. THE ENTIRE CAR WOULD THEN RUMBLE AND THE ENGINE LIGHT WOULD COME ON. AFTER SITTING FOR A WHILE IT WOULD STOP. THE RUMBLING WOULD HAPPEN ALMOST EVERY TIME MY VEHICLE IS AT A STANDSTILL. IT WOULD ALSO DO A JERKING MOTION WHILE DRIVING ON THE ROAD. THE GM REPAIR MECHANICS SAID IT WAS A SMALL VALVE. THEY REPLACED IT BUT THE SAME THING CONTINUED TO HAPPEN. MY CAR WAS BRAND NEW WHEN I PURCHASED IT IN 2017.

THE METAL TRACKS FOR THE REAR CAPTAIN PASSENGER SEATS HAS RUSTED BADLY AND NO LONGER LOCKS IN!! WHEN I APPLY BRAKES, THE SEATS SLIDE ALL THE WAY UP TO OUR FRONT SEATS. IT ALSO APPEARS THAT SEVERAL OTHER METAL INTERIOR SURFACES HAS RUSTED ALSO. THESE INCLUDE THE DOOR HINGES, INSIDE THE SEATBELTS AND ALL THE METAL FRAME OF THE REAR SEATS. DYER CHEVROLET IN VERO BEACH, FL HAS THE VEHICLE TODAY FOR THE FIRST ATTEMPT AT GIVING US A SAFE VEHICLE. THIS CONDITION WAS FIRST REPORTED TO OUR DEALER ON 8-20-18, AND WE WERE JUST CALLED BACK IN THIS WEEK AND WERE TOLD THAT SOME PARTS CAME IN BUT MY SERVICE TECH COULD NOT TELL ME WHAT PARTS OR WHAT THEY INTENDED TO DO.

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHEN THE CONTACT WAS ATTEMPTING TO BUCKLE THE SEAT BELT, THE RELEASE BUTTON FELL OUT OF THE BUCKLE. THE VEHICLE WAS TAKEN TO THE DEALER (ZEIGLER CHEVROLET, 1230 E GOLF RD, SCHAUMBURG, ILLINOIS, (847) 882-2200) WHERE IT WAS DIAGNOSED THAT THE BUCKLE FELL APART AND NEEDED REPLACEMENT; HOWEVER, IT WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS ALERTED THAT THE REAR PASSENGER SIDE TIRE APPEARED DRY ROTTED. UPON FURTHER INSPECTION, THE CONTACT NOTICED CRACKS AND BLISTERS ON THE INTERIOR OF THE TIRE. THE CONTACT MENTIONED THAT THE TIRES WERE PURCHASED AS CERTIFIED USED TIRES. THE TIRE WAS NOT REPLACED AND WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 27,000.

TL* THE CONTACT RENTED A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT FAILED TO LOCK. THE CONTACT CALLED THE RENTAL LOCATION; HOWEVER, THEY FAILED TO RESPOND. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,819. THE VIN WAS NOT PROVIDED.