I GOT INTO MY CAR, SPECIFICALLY IN THE SEAT BEHIND THE PASSENGER. I ALWAYS SIT HERE, BECAUSE I HAVE TO CARE FOR MY 8 MONTH OLD DAUGHTER AND MY 4 YEAR OLD SON. WHILE ON THE HIGHWAY IN THE BUSY LANES OF CALIFORNIA, MY SEATBELT CLIPS OFF THE LATCH. AT THIS POINT WE'RE ABOUT 2 HOURS AWAY FROM HOME, AND THERE'S HEAVY TRAFFIC. I TRY M…
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I GOT INTO MY CAR, SPECIFICALLY IN THE SEAT BEHIND THE PASSENGER. I ALWAYS SIT HERE, BECAUSE I HAVE TO CARE FOR MY 8 MONTH OLD DAUGHTER AND MY 4 YEAR OLD SON. WHILE ON THE HIGHWAY IN THE BUSY LANES OF CALIFORNIA, MY SEATBELT CLIPS OFF THE LATCH. AT THIS POINT WE'RE ABOUT 2 HOURS AWAY FROM HOME, AND THERE'S HEAVY TRAFFIC. I TRY MULTIPLE TIMES TO PUT THE SEATBELT BACK INTO ITS PLACE BUT IT WILL NOT CLIP ON. I CANNOT HOP TO THE FRONT SEAT OR JUMP OVER TO THE BACK DUE TO HAVING OUR SEATS DOWN FOR EXTRA SPACE FOR ITEMS THAT WE HAD BOUGHT. ASIDE FROM THIS, WE'RE STUCK IN BUMPER TO BUMPER TRAFFIC. NOTHING DIFFERENTLY WAS DONE THIS DAY. THERE WAS NO PULLING OR PLAYING AROUND WITH THE SEATBELT, IT JUST STOPPED WORKING ON ITS OWN. I WAS SCARED FOR MY SAFETY. ASIDE FROM MY SAFETY BEING AT RISK, I GOT HAVE GOTTEN IN TROUBLE WITH LAW ENFORCEMENT FOR NOT WEARING A SEATBELT. I'M WRITING THIS TO BRING TO YOUR ATTENTION THAT SEATBELT NEED TO BE CHECKED AND TAKEN MORE SERIOUSLY. I HAVE NEVER SEEN SOMETHING LIKE THIS HAPPEN. THIS IS EXTREMELY SCARY AND DANGEROUS. THE SEATBELT ON A CAR SEAT COULD HAVE BEEN THE ONE TO CLIP OFF, AND A CAR SEAT COULD HAVE FLIPPED OVER CAUSING INJURIES OR A SCARED ON A MINOR. THIS HAS TO BE TAKEN IN CONSIDERATION AND VERY SERIOUS. A SEATBELT IS VERY IMPORTANT AND MANDATORY.
NHTSA ODI #11290431
45,000 miles · Jul 6, 2019
Seat Belts
THE SEAT BELTS IN THE 3RD ROW LOCK AND DO NOT RELEASE. MY SON WAS JUST STUCK IN THE CAR AND IT TOOK ALMOST AN HOUR FOR US TO GET HIM OUT BECAUSE OF THE SEATBELT. IT KEPT TIGHTENING WHEN WE TRIED TO GET IT OFF AND WOULDN'T RELEASE. THE VEHICLE WAS PARKED AND TURNED OFF.
NHTSA ODI #11229767
50,000 miles · Oct 28, 2018
Seat Belts
DRIVERS SIDE CAPTAINS SEAT BELT IS STUCK AND DOES NOT HOLD LATCH IT JUST POPS OUT OF SEAT BELT.
NHTSA ODI #11143532
Mileage unknown · Jun 12, 2017
Seat Belts
I ATTEMPTED TO BUCKLE THE DRIVER'S SIDE SEATBELT AND IT FAILED. IT APPEARS THAT THE SIDE ANCHORED TO THE CAR CAME APART AND THE BELT SEPARATED. THIS LEFT ONLY THE SHOULDER PORTION FUNCTIONAL WITHOUT THE USE OF THE LAP PORTION OF THE BELT. THE CAR WAS STATIONARY AND IN PARK.
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Consequence & remedy
Consequence: If the seat frame is not welded in the correct places, the seat may not perform as intended, and in the event of a crash, the seat occupant could be at an increased risk of injury.
Remedy: GM will notify owners, and dealers will inspect the third row left side lower seat frame, replacing it as necessary, free of charge. The recall began on January 29, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782 or Buick customer service at 1-800-521-7300. GM's number for this recall is 21930.
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Consequence & remedy
Consequence: A wiper motor that overheats increases the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the windshield wiper motor cover assembly, free of charge. Owners are advised not to use their front windshield wipers until the wiper cover has been replaced. If weather conditions prevent operation of the vehicle without using the windshield wipers, GM will make arrangements to pick up the vehicle for servicing. The recall began on September 30, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, and GMC customer service at 1-800-462-8782. GM's number for this recall is 15780.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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