2016 Chevrolet Traverse

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO HESITATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION FLUID WAS FLUSHED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - PARKS CHEVROLET CHARLOTTE LOCATED AT 8530 IKEA BLVD, CHARLOTTE, NC 28262, (704) 317-6416, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

CHECK ENGINE LIGHT CAME ON AT 56K MILES. VEHICLE HAVING MISFIRE WHILE DRIVING, ROUGH IDLE WHILE SITTING AND SLUGGISH AT TIMES. MISFIRE AND ROUGH IDLE NOT HAPPENING ALL THE TIME. HAD GENERIC CODE CHECK DONE BEFORE I COULD GET INTO DEALERSHIP TO SEE WHAT I WAS LOOKING AT... MULTIPLE CODES WITH RUNNING LEAN AND 02 SENSOR. WAS ABLE TO GET INTO DEALER AFTER THE WEEKEND AND THEY DID DIAGNOSTIC. FOUND POWER STEERING GEAR INLET HOSE LEAKING ONTO O2 SENSOR (B1 S1) CAUSING THE WHOLE PROBLEM. NOT COVERED UNDER POWERTRAIN WARRANTY. I AM UNABLE TO AFFORD THE DEALERSHIP REPAIR COST AT THIS TIME AND HAVE BEEN SEEING WHERE OLDER MODELS HAVE HAD ISSUES WITH POWER STEERING PUMP FAILURE AND MORE RECENT MODELS HAVING LEAKS DUE TO HOSES BEING TOO CLOSE TO OTHER HOSES. SO I AM CONCERNED WITH REPLACING THE HOSE AND SENSOR AND HAVING THE SAME ISSUE OCCUR AGAIN. *TR

OUR 2016 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON THEN IT STARTED BLINKING, WE BROUGHT IT TOO A CHEVY DEALER AND THEY TOLD US THE POWER STEERING PUMP WAS LEAKING AND THE FLUID RAN DOWN THE LINE AND DRIPPED IN TO THE SENSOR BOX AND SHORTED OUT ALL THE SENSORS. COSTING US OUT OF POCKET $2115.04. THIS SHOULD NOT HAVE HAPPENED. THERE WERE NO SIGNS OF LEAKS OR SPOTS ON OUR DRIVEWAY OR WHERE THE CAR IS PARKED DURING THE DAY. IF YOU LOOK UNDER THE HOOD OF THE TRAVERSE YOU SEE NOTHING. THERE WAS NO POSSIBLE WAY FOR ME TOO SEE THIS PROBLEM AND CATCH IT BEFORE THE DAMAGE WAS DONE. THERE FOR THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY AND CHEVY BASICALLY TOLD ME TO BAD NOT COVERED.

DRIVING AT POSTED HIGHWAY SPEED OF 65 M.P.H. A VIBRATION APPEARS. VIBRATION LASTED APPROXIMATELY 90 SECONDS AND BECAME HARSHER AND VEHICLE WAS GETTING UNDRIVEABLE AS TIME ELAPSED. AS VIBRATION INCREASED IN INTENSITY, I SLOWED DOWN TO ABOUT 15 M.P.H. TO MAINTAIN CONTROL. I EXITED THE HIGHWAY ONTO A COUNTY ROAD, CAME TO A COMPLETE STOP & PUT THE VEHICLE IN PARK. PUT THE VEHICLE IN REVERSE AND BACKED UP APPROXIMATELY 30 FEET. BROUGHT VEHICLE TO A COMPLETE STOP. PUT THE VEHICLE IN DRIVE AND DROVE THE REMAINDER OF THE WAY HOME, APPROXIMATELY 2 MILES. AFTER STOPPING, BACKING UP & CONTINUING IN DRIVE, THE HARSH VIBRATION HAS NOT RETURNED. THIS VEHICLE REACHED THE SERVICE LIMIT OF 2000 MILES ON 3/11/2019 AND WAS SERVICED FOR LUBE, OIL, FILTER ALONG WITH A CHECK FOR VIBRATION, NOTHING WAS FOUND.

WHILE DRIVING OUR 2016 CHEVROLET TRAVERSE, WITHOUT WARNING, THE DASHBOARD FLASHED A WARNING THAT THE TRACTION CONTROL AND STABILITRAK NEEDED TO BE SERVICED. IT ALSO DISPLAYED THAT ENGINE POWER WAS REDUCED AND THE VEHICLE IMMEDIATELY DECELERATED TO 25 MPH. THE VEHICLE WAS TRAVELING AT OVER 70 MPH ON THE FREEWAY AND WE HAD TO TRY TO MAKE IT BACK OVER ONTO THE RIGHT HAND SHOULDER WITHOUT SOMEONE PLOWING INTO US. OVER THE LAST TWO DAYS, THIS HAS OCCURRED FOUR MORE TIMES FOR NO DISCERNABLE REASON. THIS ISSUE IS AN EXTREME SAFETY HAZARD AS IT CAN OCCUR AT ANY TIME, AT ANY SPEED AND THE VEHICLE IS IMMEDIATELY REDUCED TO 25 MPH. CHEVROLET IS HIGHLY NEGLIGENT IN ADDRESSING THIS PROBLEM. AS I BEGAN RESEARCHING THIS ISSUE, I'VE FOUND CASES OF THIS OCCURRING IN THE TRAVERSE AND EQUINOX MODELS AS EARLY AS 2011.

I PURCHASED THIS TRAVERSE BRAND NEW IN 2016. I NOW HAVE 51XXX MILES. I HAVE HAD TO REFILL THE TRANSMISSION 3 TIMES SINCE I'VE HAD IT. BUT ABSOLUTEY NO LEAKS. PRIOR TO THAT I WAS EXPERIENCING WEIRD TRANSMISSION SLIPPAGE AT OCWERD TIMES. ANOTHER QUIRK IS THAT SOMETIMES WHEN I PUT GAS IN MY VAR, THE HAND DOES NOT MOVE AT ALL UNTIL I DRIVE MAYBE 20 MILES BUT IT HAS ME WONDERING. KEEP IN MIND ALL THIS WEIRD BEHAVIOR WITH NO CHECK ENGINE LIGHT. THE VEHICLE RATTLES AT 1000 RPM. LIKE IT MIGHT BE A TIMING CHAIN. DOESNT ALWAYS GO IN TO GEAR. SHOWS FAULTY GAS GAUGE. I HAVE YET TO HEAR CLICKING NOISES AT SPEEDS ABOVE 20MPH (DONT KNOW WHAT THAT COULD BE)

WE PURCHASED OUR 2016 CHEVY TRAVERSE NEW AND NOW HAVE APPROX. 38K MILES ON IT. AFTER THE 1ST YEAR, WE BEGAN EXPERIENCING POWER LOSS ISSUES AND ENDED UP HAVING FUEL INJECTORS REPLACED IN MID-2017. SINCE THEN, WE'VE BEEN EXPERIENCING THE SAME ISSUE THAT HAS ALREADY BEEN REPORTED TO THE NHTSA BY OTHER OWNERS. PERIODICALLY, OUR "SERVICE STABILITRAK" WILL APPEAR ON THE DASH AND THE "TRACTION CONTROL OFF" WILL APPEAR, ALONG WITH THE "CHECK ENGINE LIGHT". WHEN THIS HAPPENS, THE VEHICLE RUNS EXTREMELY ROUGH AND VIOLENTLY SHAKES BACK AND FORTH. I'VE HAD THE VEHICLE INTO AUTONATION CHEVY IN BOTH GILBERT, AZ AND MESA, AZ FOR A TOTAL OF 5 TIMES SINCE MID-2017 FOR THIS ISSUE. I JUST PICKED IT UP A FEW DAYS AGO AFTER BEING IN THE SHOP FOR OVER 2 WEEKS. UNFORTUNATELY, NO REPAIRS WERE MADE AS NO CODES WERE FOUND/STORED IN THE COMPUTER AND THE MECHANIC WAS UNABLE TO REPLICATE THE ISSUE DURING THE 2 WEEK PERIOD. THIS IS CLEARLY A SAFETY ISSUE AND I'M A BIT SURPRISED NO RESOLUTION HAS BEEN MADE GIVEN THE COMPLAINTS REGARDING THIS ISSUE JUST IN 2018. THIS HAS OCCURRED WHILE DRIVING, WHILE IDLING AND WHILE WAITING TO TURN IN A BUSY INTERSECTION AND ALMOST LED TO AN ACCIDENT. I WILL BE TAKING THE VEHICLE BACK TO AUTONATION ONCE AGAIN TODAY. GM/CHEVY PLEASE REVIEW AND OFFER GUIDANCE AS TO WHAT'S GOING ON BEFORE FATALITIES OCCUR. THANK YOU.

WHILE IN MOTION, THE VEHICLE SLOWED AS THE CAR WAS TURNING RIGHT. THE NOISE THE CAR MADE WAS A GRINDING SOUND. IN ADDITION, THE CAR SEEMED AS IF I HAD MY FOOT ON THE GAS, WHICH I DID NOT. ONCE THE CAR WAS MOVING IN A STRAIGHT FORWARD DIRECTION AGAIN THE SOUND STOPPED. HOWEVER, AS SOON AS I TURNED INTO A SHARP LEFT CURVE THE VEHICLE PERFORMED THE SAME NOISE. ONCE I TOOK IT TO THE CHEVY DEALERSHIP THEY CONFIRMED IT WAS A POWER-STEERING FAILURE AND CALLED IN A "911" ISSUE. UNFORTUNATELY, THIS IS ONLY ONE OF MANY ISSUES WITH THE 2016 CHEVY TRAVERSE.

ON 2/19/2018 WHILE ON A TRIP, OUR 2016 CHEVROLET TRAVERSE WITH 29,000 MILES ON IT HAD A CATASTROPHIC TRANSMISSION FAILURE WHILE MERGING ONTO INTERSTATE 40 AT SHAMROCK, TEXAS. WE WERE ALMOST HIT BY A SEMI TRUCK AND BARLEY MISSED A FATAL ACCIDENT. I HAD THE VEHICLE TOWED BY IRISH ROAD SERVICE TO THE CLOSEST CHEVROLET DEALER (WARE CHEVROLET BUICK) IN WHEELER, TEXAS. THIS WAS APPROXIMATELY 16 MILES ($175) ' WHEN WE ARRIVED THERE I WAS TOLD BY THE SERVICE MANAGER THAT THEY WOULD NOT WORK ON THE CAR AND TO TOW IT SOMEWHERE ELSE. I TALKED TO SERENA IN THE SERVICE DEPARTMENT AT AUTONATION CHEVROLET IN AMARILLO, TX AND SHE TOLD ME THEY WOULD NOT TOW THE CAR BUT WOULD WORK ON IT IF I GOT IT THERE. . I HAD THE CAR TOWED APPROX. 100 MILES TO AUTONATION CHEVROLET ON FEBRUARY 20 ($575). PER THE DEALER IN AMARILLO THERE IS A BULLETIN OUT ON THIS TRANSMISSION FOR THE FAILURE OF THE 3-5-R CLUTCH PACK SO THIS IS A KNOWN DEFECT AND SHOULD HAVE BEEN A FIX DONE AS A RECALL INSTEAD OF WAITING UNTIL THE TRANSMISSION HAS A CATASTROPHIC FAILURE. THIS IS EXACTLY THE PART REPLACED BY THIS DEALER PER THE INVOICE FROM THAT REPAIR. I HAVE CONTACTED CHEVROLET 4 TIMES ASKING FOR REIMBURSEMENT OF COSTS FOR THE TOWING AND COSTS TO STAY IN AMARILLO. TWO TIMES THEY CUT ME OFF - THE 3RD TIME ON 3/5/18 THEY TOLD ME TO WRITE A LETTER TO ROAD SIDE SERVICE TO REQUEST THE REIMBURSEMENT. I DID THIS WITH COPIES OF ALL RECEIPTS ON 3-5-18. I HAD NOT HEARD ANYTHING SO ON 3/27/18 I CALLED THE 1-800-243-8971 AGAIN AND TALKED TO SOFIA. SHE TOLD ME THAT SINCE I DID NOT CALL THEM INITIALLY ON 2/19/18 TO HAVE THEM TOW THE CAR I WAS NOT ELIGIBLE FOR A REIMBURSEMENT.