The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th…
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The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11611545
Mileage unknown · Aug 19, 2024
Air Bags
It is not safe for me to drive this SUV. After one year of visiting the Chevrolet car dealer, calling them many times and trying my best to get them to help me with this Takata airbag problem (since I got the recall notice); GM said they don't have the part. They also said they don't have another vehicle to give me until they ge…
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It is not safe for me to drive this SUV. After one year of visiting the Chevrolet car dealer, calling them many times and trying my best to get them to help me with this Takata airbag problem (since I got the recall notice); GM said they don't have the part. They also said they don't have another vehicle to give me until they get it fixed. We are very disappointed and we feel unsafe, my family members and I.
NHTSA ODI #11609489
Mileage unknown · Aug 19, 2024
Air Bags
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th…
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The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11609381
Mileage unknown · Aug 13, 2024
Air Bags
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number:23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The con…
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The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number:23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts not available.
NHTSA ODI #11608322
Mileage unknown · Jul 29, 2024
Air Bags
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the is…
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The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11605110
Mileage unknown · Jul 25, 2024
Air Bags
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of th…
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The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11604461
Mileage unknown · Jul 24, 2024
Air Bags
I was notified over a year ago of a manufacturer defect in the airbag of my 2016 Chevrolet Traverse that could potentially cause the airbag to explode when deployed. There have been incidents of people dying from this defect, yet no fix is available more than a year later.
NHTSA ODI #11604391
Mileage unknown · Jul 23, 2024
Air Bags
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a…
Read full complaint
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11604062
Mileage unknown · Jul 23, 2024
Air Bags
Unresolved recall
NHTSA ODI #11603990
Mileage unknown · Jul 22, 2024
Air Bags
Recall for defective air bag was issued May 10, 2023. Over one year later, there is still no remedy available. Manufacturer Recall Number: N232404980. NHTSA Recall Number: 23V334
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Consequence & remedy
Consequence: If the seat frame is not welded in the correct places, the seat may not perform as intended, and in the event of a crash, the seat occupant could be at an increased risk of injury.
Remedy: GM will notify owners, and dealers will inspect the third row left side lower seat frame, replacing it as necessary, free of charge. The recall began on January 29, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782 or Buick customer service at 1-800-521-7300. GM's number for this recall is 21930.
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Consequence & remedy
Consequence: A wiper motor that overheats increases the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the windshield wiper motor cover assembly, free of charge. Owners are advised not to use their front windshield wipers until the wiper cover has been replaced. If weather conditions prevent operation of the vehicle without using the windshield wipers, GM will make arrangements to pick up the vehicle for servicing. The recall began on September 30, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, and GMC customer service at 1-800-462-8782. GM's number for this recall is 15780.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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