2015 Chevrolet Traverse

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TURNING INTO A PARKING LOT AT 5-10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIOLENTLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO A BUILDING. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO ENGAGED PROPERLY. NO AIRBAGS DEPLOYED. NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. MEDICAL ATTENTION WAS CONTACTED AND TOOK VITALS. THE VEHICLE WAS TOWED BY NATIONWIDE TO INDEPENDENT MECHANIC WHERE THE COSMETIC REPAIRS WERE BEING PERFORMED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE DAMAGE WAS TO THE BUILDING AND FRONT BUMPER. NO DEALER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 39,700.

CRUISE CONTROL WAS ENGAGED AT APPROXIMATELY 60 MPH, AND I ACCELERATED THE CAR UP AN ENTRANCE RAMP ON TO A 65 MPH HIGHWAY (INTERSTATE 40, DURHAM, NC) TO MERGE INTO MODERATE TRAFFIC HEADING WEST. THE CAR THEN BEGAN ACCELERATING ON ITS OWN DESPITE TAKING MY FOOT OFF THE GAS PEDAL, AND PROBABLY REACHED 70 MPH. I PUSHED THE BRAKE PEDAL, WHICH SLOWED THE CAR IN A SHUDDERING MANNER, BUT DID NOT DISENGAGE THE CRUISE CONTROL, WHICH CONTINUED TO ACCELERATE THE VEHICLE. BECAUSE OF THE DANGER OF HITTING THE CAR IN FRONT OF US, I BRAKED AGAIN, WITH A SIMILAR RESULT. TURNING OFF THE CRUISE CONTROL BY PUSHING THE BUTTON ON THE LEFT SIDE OF THE STEERING WHEEL DID NOT HAVE ANY EFFECT. THE CAR CONTINUED TO ACCELERATE QUICKLY, SO I BRAKED AGAIN AND HELD THEM HARD, WHICH SLOWED THE VEHICLE. ON THIS THIRD TRY, THE CRUISE CONTROL DISENGAGED, AND I WAS ABLE TO TURN IT OFF. IT'S NOT BEEN USED SINCE, SO ITS STATUS IS UNKNOWN. NO ACCIDENT AROSE FROM THIS INCIDENT.

12/23/19 WHILE DRIVING MY CAR IT BEGAN MAKING SLIGHT WHINE NOISES WHICH INCREASED DURING TURNING, TIRES SEEMED A BIT LOOSE WITH DRIVING, THEN WHEN PARKING IT WAS AS IF NO POWER STEERING AT ALL- CHECKED PS FLUID TINY BIT LOW, ADDED SMALL AMOUNT. 12/24/19 SAME PROBLEM STILL OCCURRING ONLY EXTREMELY MORE DIFFICULT TO TURN, 12/26/19 HAD CAR CHECKED BY MECHANIC OUR POWER STEERING PUMP HAS GONE OUT AT 81K MILES AND IN ALL PROBABILITY OUR RACK AND PINION, THIS IS A KNOWN ISSUE FOR TRAVERSES, THERE HAS BEEN A SPECIAL SERVICE COVERAGE EXTENSION ( HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10056459-3388.PDF) THRU 100K MIKES FOR TRAVERSES 2009-2011, THOUGH WHEN I SPOKE TO REPRESENTATIVE SHE SAID 2007 - 2011 YEARS, AND THE PARTS THAT NEED REPLACING ARE THE EXACT SAME PART NUMBERS THRU 2015 TRAVERSES. THE 'REASON' I WAS GIVEN IS BECAUSE 'IT IS FOR VEHICLES PRODUCED IN 'SPECIFIC- UNDISCLOSABLE LOCATIONS' WHICH ARE IN 'SPECIFIC YEARS AND VIN NUMBERS' AND YET THE PART IS THE EXACT SAME PART THAT IS BEING UTILIZED IN THE ENTIRE SPAN OF AT LEAST THE YEARS '2009-2015'. THIS IS A HUGE SAFETY CONCERN AS WELL SINCE IT CAUSES PROBLEMS WITH YOUR STEERING AS WELL AS TIRE FUNCTIONALITY. WHY ARE THE YEARS PAST 2011 BEING DISMISSED? I WAS INFORMED BY BOTH OUR LOCAL DEALERSHIP AND THE ONLINE CUSTOMER SERVICE FOR GM THAT OUR VIN IS NOT INCLUDED. THIS IS NOT AN ISOLATED EVENT. HOW CAN THIS SPECIAL COVERAGE BE EXTENDED TO COVER ADDITIONAL YEARS SINCE ALL OF THE PARTS REQUIRED TO BE REPLACED ARE EXACT ONES UTILIZED IN EACH YEAR? THANK YOU.

SINCE AUGUST( AROUND 08/25/19), I'VE BEEN HAVING A SERVICE AIR BAG NOTIFCATION WHICH I'VE TOOK TO THE CHEVROLET DEALERSHIP SERVICES. I WAS TOLD THERE WERE A SENOR TO BE REPLACED AND PAYED FOR THE REPLACEMENT. SEPTEMBER ( AROUND 09/18/2019), THE SERVICE AIR BAG CAME ON AGAIN LESS THAN A MONTH WITH THE SAME NOTIFICATION. I WAS TOLD THEN THERE WAS A SECOND SENOR THAT NEEDED TO BE REPLACED. HERE I AM NOW IN NOVEMBER (11/20/19) WITH THE SERVICE AIR BAG NOTIFCATION ON MY DASH BOARD AGAIN FOR THE THIRD TIME. I'M IN THE PROCESS OF CONTACTING CHEVROLET ONCE MORE ABOUT THIS. I RESERACH THE RECALL BUT THERE IS NO RECALL FOR MY VEHICLE. I'M UNSURE IF ANYONE ELSE HAVING THE SAME ISSUES. THE LIGHT EITHER POP UP AT THE START OF TURNING ON THE VEHICLE OR DURING THE DRIVE. NORMALLY ON THE FIRST DAY OF NOTIFICATION IT WILL GO OFF AFTER SECOND CRANK BUT WITHIN 3 DAYS WILL RETURN AND WILL NOT TURN OFF. THIS PART IS NOT A CHEAP PART PLUS ADDING DEALERSHIP FEES.

WE HAVE 2 ISSUES. 1ST WAS IN JULY 2019, OUR POWER STEERING PUMP WENT OUT WITH ON 60,000 MILES ON THE VEHICLE AND WE WERE TOLD THIS IS A COMMON PROBLEM WITH THE TRAVERSES. 2ND CONCERN IS IN SEPTEMBER 2019 OUR VEHICLE LOST ACCELERATION CAPABILITIES ON THE HIGHWAY AND THE DISPLAY SAID HAVE STABILITY CONTROL SERVICED. WE HAD TROUBLE MAKING IT HOME AND AFTER I TURNED THE ENGINE OFF FOR A FEW HOURS IT THEN RAN FINE. IT WAS LIKE A COMPUTER GLITCH ON THE HIGHWAY WHICH OCCURRED FOR NO APPARENT REASON AND WAS VERY UNSAFE. WE WERE DRIVING STRAIGHT 50 MPH ON A CLEAR NICE AFTERNOON AND SLOWED TO 25 WHEN IT HAPPENED AND IT WOULDN'T ACCELERATE PROPERLY.

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE HEADLIGHTS AND REAR EXTERIOR LIGHTING RETAINED WATER EACH TIME IT RAINED BETWEEN THE BODY AND BULBS. THE CONTACT WAS CONCERNED THAT THE WATER INSIDE THE LIGHT BULBS COULD CAUSE A SHORT CIRCUIT. THE VEHICLE WAS TAKEN TO BELLAVIA CHEVROLET BUICK (199 NJ-17, EAST RUTHERFORD, NJ 07073, (201) 355-2885) WHERE THE LIGHT BULBS WERE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED BEFORE THE CONTACT ARRIVED HOME. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 24,351.