2015 Chevrolet Traverse

HAD TWO TO THREE TIRES REPLACED DUE TO FLATS DONT REALLY KNOW WHAT CAUSED FLATS , TIRES CAN NEVER HOLD A PROPER INFLATION OF 35 PSI , SOME TIRES GO VERY LOW (27PSI )CAUSING PANIC TO MY WIFE AND FAMILY AS WE DRIVE VEHICLE . FLATS WERE NOTED WHILE DRIVING AS LOW TIRE PRESSURE LIGHTS CAME ON. I PUT 7/7/2018 ONLY TO ACCESS DATES COULD FOLLOW CHEVY SERVICE DEPT

MY TIRES CAME WITH MY BRAND NEW CAR IN 2015. IT IS 2017 AND THEY HAVE 30,000 MILES ON THEM. ALL 4 OF MY TIRES HAD LARGE CRACKS IN THE INNER SIDE OF MY TIRES. ALSO, THESE TIRES WORE UNEVENLY. I HAVE HAD TIRE ROTATIONS EVERY BALANCES WITH EVERY ON TIME SCHEDULED OIL CHANGES. AS WELL AS HAD A FEW ALIGNMENT IN THE PAST TWO YEARS TO ENSURE I DID EVERYTHING RIGHT BY THESE TIRES. I WENT IN THURSDAY OCTOBER 19TH TO GET A POSSIBLE LEAK CHECKED. THE TIRE PLACE SAID I WAS DUE FOR 4 NEW TIRES FOR WEAR AND CRACKS. I WAS LIKE, WHAT? MY CAR IS TOO NEW FOR NEW TIRES AND LOW MILAGE ON THE TIRES. THIS POSED A TIRE BLOW OUT THREAT AND POTENTIAL THREAT TO MY LIFE AND MY FAMILY. I HAVE KEPT MY TIRES TO SUBMIT AS PROOF. THE PICTURE DOES DO ITS JUSTICE AS THE CRACKS WERE FAR BIGGER AND MORE APPARENT WHEN THEY WERE ACTUALLY ON MY CAR.

I RECENTLY NOTED SEVERE DRY ROT OR CRACKING IN THE TIRE TREAD. THE CAR IS LESS THAN 2 YEARS OLD AND HAS 22K MILES. THERE WAS A RECALL FOR THIS SPECIFIC ISSUE (PREMATURE TREAD CRACKING) FOR THE SPECIFIC OE TIRE MODEL AND SIZE THAT MY VEHICLE HAS. HOWEVER, ACCORDING TO CHEVROLET CUSTOMER SERVICE, MY VEHICLE IS NOT INCLUDED IN THE RECALL. IT IS APPARENT FROM THE CONDITION OF THESE TIRES THAT THE RECALL MUST BE EXPANDED TO COVER MORE VEHICLES THAN ORIGINALLY THOUGHT. INFORMATION ABOUT THE RECALL: THE REC ALL BEGAN ON MARCH 9, 2015. OWNERS MAY CONTACT GM CUSTOMER SERVICE AT 1-800-521-7300 (BUICK), 1-800-222-1020 (CHEVROLET), OR 1-800-462-8782 (GMC). GM'S NUMBER FOR THIS RECALL IS 15025/15067. NOTE: THIS RECALL IS FOR GOODYEAR P255/65R18 FORTERA HL TIRES INSTALLED AS ORIGINAL EQUIPMENT.

ONE OF THE TIRES ON MY NEW CHEVY TRAVERSE WENT FLAT AND I WAS TOLD THAT THE TIRE COULD NOT BE REPAIRED BECAUSE IT WASN'T A PUNCTURE HOLE. I WAS TOLD IT WAS MORE OF A TEAR AND WHEN I LOOKED AT THE TIRE THE SPLIT LOOKS LIKE IT WAS A CONTINUATION FROM THE PART OF THE TIRE THAT HAS THE TREAD LINE. I FIND OUT THERE WAS A RECALL ON THIS TIRE AND EVEN THOUGH MY TIRE WAS MANUFACTURED A FEW MONTHS PAST THE RECALL DATE (13TH WEEK, 2015 YEAR), MY VEHICLE IS FROM THE SAME PLANT AND THE TIRE SIZE IS THE EXACT TIRE--GOODYEAR FORTERA P255/65R18 109S. I DO HAVE THE TIRE IN QUESTION AT MY HOUSE AND CAN TAKE PICTURES IF YOU NEED THEM. I WAS VERY CONCERNED ABOUT THIS ISSUE WHEN I TOOK MY VEHICLE IN FOR REPAIR AND ASKED HOW THIS COULD HAPPEN WITH BRAND NEW TIRES AND WAS TOLD THERE WAS NOTHING WRONG WITH THE TIRE(S). I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE AFTER READING THE RECALL NOTICE BECAUSE I DRIVE ON A LOT OF SECONDARY HIGHWAYS THAT ARE VERY ISOLATED AND I DO NOT WANT TO BECOME STRANDING. I WOULD LIKE TO KNOW IF I HAVE A CASE IN REGARDS TO THIS MATTER. THANK YOU.