NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
313 reports8,000 miles · Oct 7, 2020
Power TrainVehicle Speed Control
I TOOK MY VEHICLE BACK TO THE DEALERSHIP I BROUGHT IT FROM AT LEAST 3 TIMES BECAUSE OF THE ENGINE SURGES WHILE DRIVING MOSTLY ON STREETS BUT ONCE WHILE MERGING ONTO THE HIGHWAY EACH TIME I WAS GIVEN EXCUSES " THATS THE NEW ELECTRIC ACCELERATOR " THATS THE 6TH GEAR" I HAVE OWNED A 2012 , 2014 NOW THE 2015 I HAVEN'T EXPERIENCED …
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I TOOK MY VEHICLE BACK TO THE DEALERSHIP I BROUGHT IT FROM AT LEAST 3 TIMES BECAUSE OF THE ENGINE SURGES WHILE DRIVING MOSTLY ON STREETS BUT ONCE WHILE MERGING ONTO THE HIGHWAY EACH TIME I WAS GIVEN EXCUSES " THATS THE NEW ELECTRIC ACCELERATOR " THATS THE 6TH GEAR" I HAVE OWNED A 2012 , 2014 NOW THE 2015 I HAVEN'T EXPERIENCED THE SURGES OR LURCHING IN ANY OF MY PREVIOUS VEHICLES NOW LURCHING MORE OFTEN I AM TIRED OF LEAVING MY CAR IN THE DEALERSHIP, RENTING CARS ON MY OWN DIME AND GETTING EXCUSES THAT DON'T MAKE SENSE
NHTSA ODI #11363238
65,000 miles · Oct 6, 2020
Engine
WHEN STOPPED AT A RED LIGHT, MY CAR'S OIL PRESSURE LOW LIGHT CAME ON. I GOT TO A PLACE WHERE I COULD PULL OFF THE ROAD AND PARK. I TURNED THE CAR OFF AND HAD IT TOWED TO MY MECHANIC. THE CAR WAS WELL MAINTAINED WITH ABOUT 65,000 MILES. THE ENGINE IS DONE AND NEEDS TO BE REPLACED. THE CAUSE OF THE PROBLEM IS UNKNOWN.
NHTSA ODI #11363118
Mileage unknown · Oct 4, 2020
Steering
BESIDES MY AC GOING OUT 3X SINCE I GOT IT NOW MY POWER STEERING ISN'T WORKING. TRIED TO GET IT FIXED BUT NOTHING IS WORKING. HEARD FROM THE OTHER DEALERSHIPS THAT THE SAME PROBLEM IS HAPPENING TO THIS MODEL AND MAKE AND HAVE TO GET 6-8 PUMPS TO GET IT FIXED. THIS IS RIDICULOUS TO HAVE SO MANY PROBLEMS WITH A BRAND NEW CAR. IT I…
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BESIDES MY AC GOING OUT 3X SINCE I GOT IT NOW MY POWER STEERING ISN'T WORKING. TRIED TO GET IT FIXED BUT NOTHING IS WORKING. HEARD FROM THE OTHER DEALERSHIPS THAT THE SAME PROBLEM IS HAPPENING TO THIS MODEL AND MAKE AND HAVE TO GET 6-8 PUMPS TO GET IT FIXED. THIS IS RIDICULOUS TO HAVE SO MANY PROBLEMS WITH A BRAND NEW CAR. IT IS MY FIRST NEW CAR AND I'VE HAD A LOT OF USED CARS AND NEVER HAD THIS PROBLEM
NHTSA ODI #11362619
52,000 miles · Sep 24, 2020
Steering
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO OURISMAN CHEVROLET LOCATED AT 4400 BRANCH AVENUE, MARLOW HEIGHTS, MD 20748, (301)423-4000) FOR BRAKE REPAIRS, THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE STEERING. THE DEALERSHIP STATED THAT THE STEERING SYSTEM NEEDE…
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TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO OURISMAN CHEVROLET LOCATED AT 4400 BRANCH AVENUE, MARLOW HEIGHTS, MD 20748, (301)423-4000) FOR BRAKE REPAIRS, THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE STEERING. THE DEALERSHIP STATED THAT THE STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REACHED OUT TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #11360935
42,000 miles · Sep 22, 2020
Air Bags
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG MESSAGE DISPLAYED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPAIRED THE AIR BAG WIRING HARNESS HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FAI…
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TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG MESSAGE DISPLAYED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPAIRED THE AIR BAG WIRING HARNESS HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FAILURE WAS SERVICED BY THE DEALER ON FIVE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
NHTSA ODI #11360491
14,081 miles · Aug 4, 2020
Service BrakesSteeringCrashInjury
DRIVER SIDE REAR BRAKE PAD RETAINER DEFECTIVE. PART IS MADE SO THAT THE BRAKE PADS DO NOT MOVE SO THAT YOU GET SEVERE PAD WEAR, SAME AS IF YOU HAD A FROZEN CALIPER. DEALER DID NOTHING TO FIX IT. MY BROTHER HAD A 2016 AND THE OTHER SIDE DID THE SAME THING. I ALSO NOTICED MY FRIENDS 2019 BLAZER WITH THE SAME PROBLEM. CAN'T FIND ON…
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DRIVER SIDE REAR BRAKE PAD RETAINER DEFECTIVE. PART IS MADE SO THAT THE BRAKE PADS DO NOT MOVE SO THAT YOU GET SEVERE PAD WEAR, SAME AS IF YOU HAD A FROZEN CALIPER. DEALER DID NOTHING TO FIX IT. MY BROTHER HAD A 2016 AND THE OTHER SIDE DID THE SAME THING. I ALSO NOTICED MY FRIENDS 2019 BLAZER WITH THE SAME PROBLEM. CAN'T FIND ONE TO REPLACE IT SO I GROUND THE ENDS OF THE PADS SO THEY COULD MOVE FREELY. OTHER INDICATION IS SPONGY FEEL STOPPING THE CAR. I WOULDN'T BE WRITING THIS IF THE DEALER FIXED THE PROBLEM IN THE FIRST PLACE. BOB JOHNSON OF ROCHESTER IS THE PLACE. PROBLEM VEHICLE NOT STOPPING PROPERLY
NHTSA ODI #11343244
74,500 miles · Jul 21, 2020
Steering
THE POWER STEERING STOPS WORKING RANDOMLY. IT HAPPENS WHEN I'M AT A VERY LOW SPEED AND TRYING TO TURN INTO A PARKING SPACE FOR EXAMPLE. ONCE YOU GIVE THE VEHICLE GAS IT SOMETIMES COMES BACK.
NHTSA ODI #11340777
112,000 miles · Jul 15, 2020
Electrical SystemEngineUnknown Or Other
A WEEK AFTER THE PURCHASE, THE CAR STARTED TO STALL WHILE DRIVING AND THE AC WENT OUT. THE DEALER REPLACED THE AIR COMPRESSOR. ABOUT A FEW WEEKS LATER, THE VEHICLE STOPPED WOULDN'T START. I TOOK IT BACK TO THE DEALER AND THEY CLAIMED TO HAVE TAKEN IT TO ANOTHER REPAIR SHOP AND THEY DEEMED IT AN ELECTRICAL ISSUE. THEY CLAIMED TO …
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A WEEK AFTER THE PURCHASE, THE CAR STARTED TO STALL WHILE DRIVING AND THE AC WENT OUT. THE DEALER REPLACED THE AIR COMPRESSOR. ABOUT A FEW WEEKS LATER, THE VEHICLE STOPPED WOULDN'T START. I TOOK IT BACK TO THE DEALER AND THEY CLAIMED TO HAVE TAKEN IT TO ANOTHER REPAIR SHOP AND THEY DEEMED IT AN ELECTRICAL ISSUE. THEY CLAIMED TO HAVE FIXED IT. I GOT THE VEHICLE BACK AND THE VERY NEXT DAY IT STARTED TO SMOKE WHILE DRIVING AND THE AC WENT OUT AGAIN.
NHTSA ODI #11339528
118,000 miles · Jul 7, 2020
Electronic Stability Control (esc)Power Train
INITIALLY I HAD AN ISSUE WITH SUDDEN HEAVY VIBRATION, PRIMARILY WHILE TURNING, WAS NOT RECORDING WITH A FAULT. PER MY SERVICE RECORDS ATTACHED THERE WERE SEVERAL TRIPS TRY A DIAGNOSE AND REPAIR THE ISSUE. THE MYSTERIOUS ISSUE REQUIRING GM ENGINEER SUPPORT OUTSIDE OF THE LOCAL DEALERSHIP TECHNICIANS. SHORTLY AFTER MY FINAL SER…
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INITIALLY I HAD AN ISSUE WITH SUDDEN HEAVY VIBRATION, PRIMARILY WHILE TURNING, WAS NOT RECORDING WITH A FAULT. PER MY SERVICE RECORDS ATTACHED THERE WERE SEVERAL TRIPS TRY A DIAGNOSE AND REPAIR THE ISSUE. THE MYSTERIOUS ISSUE REQUIRING GM ENGINEER SUPPORT OUTSIDE OF THE LOCAL DEALERSHIP TECHNICIANS. SHORTLY AFTER MY FINAL SERVICE FOR THE VIBRATION ISSUE I REPORTED ABNORMAL SHIFTING DURING ACCELERATION AND WAS ADVISED THAT THE SHIFTING TRAINED TO THE DRIVER. THE ABNORMAL SHIFTING NEVER RESOLVED ITSELF. PERIODICALLY THE WARNING FOR SERVICE STABILITRACK AND TRACTION CONTROL PRESENTS AND THE TRAVERSE PERFORMS ROUGHLY. THIS OCCURS RANDOMLY WHILE DRIVING..THE RELATED FAULT IS NOT RECORDED EITHER. RECENTLY I HAVE HAD THIS OCCUR AND THE VEHICLE FAILED TO MOVE EVEN WITH THE ACCELERATOR PRESSED TO THE FLOOR. I WAS IN MY NEIGHBORHOOD BUT FEAR THAT THIS COULD HAVE RESULTED IN AN ACCIDENT HAD IT OCCURED ON A BUSIER STREET OR HIGHWAY. I REACHED OUT TO GENERAL MOTORS AND CMA COLONIAL CHEVY AND THEY WANT TO PERFORM A DIAGNOSTIC. I JUST HAD A DIAGNOSTIC PERFORMED AT AN INDEPENDENT MECHANIC AND HE ADVISED THAT THE FAULT CODES WERE NOT RECORDED AND THAT MY TRANSMISSIONIS FAILING. HISTORY OF SERVICE WITH THIS VEHICLE LEADS ME TO KNOW THAT PAYING FOR A 2ND DIAGNOSTIC AT THE DEALERSHIP WILL PRESENT THE SAME RESULTS.
NHTSA ODI #11338094
75,000 miles · Jul 5, 2020
Electronic Stability Control (esc)Fuel/propulsion SystemSteering
I RECENTLY GOT THIS CAR FROM A LICENSED DEALERSHIP AND I HAVE HAD NOTHING BUT ISSUES. I THE CAR HAS BROKEN DOWN TWICE AND HAS BEEN IN THE SHOP 3 TIMES. 2 OF WHICH WERE FOR THE SAME ISSUE. WHILE DRIVING YOU EITHER FEEL A CONSTANT PULL THEN ITS ALMOST LIKE IT RELEASES AND THEN IT SPEEDS UP. THEN I HAVE A HARD TIME SLOWING IT DOWN…
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I RECENTLY GOT THIS CAR FROM A LICENSED DEALERSHIP AND I HAVE HAD NOTHING BUT ISSUES. I THE CAR HAS BROKEN DOWN TWICE AND HAS BEEN IN THE SHOP 3 TIMES. 2 OF WHICH WERE FOR THE SAME ISSUE. WHILE DRIVING YOU EITHER FEEL A CONSTANT PULL THEN ITS ALMOST LIKE IT RELEASES AND THEN IT SPEEDS UP. THEN I HAVE A HARD TIME SLOWING IT DOWN. WHEN THE CAR BROKE DOWN THE TEMP GAUGE DROPPED ALL THE WAY DOWN, AC STOPPED WORKING AND WHEN I PULLED OVER AND STOPPED THE CAR IT WOULD START AGAIN. AFTER 30 MIN IT STARTED BUT IMMEDIATELY REV UP IN RPMS TO MAX AND WOULDN'T STOP TILL I TURNED THE VEHICLE OFF. THEY CAR HAS BEEN IN AS I WAS TOLD IT WAS FIXED BUT IT STILL REVS UP RPMS HARD AND LONG, WHEN IT SHIFTS IT JUMPS, WHILE DRIVING THE VEHICLE FEELS AS IF ITS LOOSING POWER ,THE BATTER LEVELS CONSTANTLY FLUCTUATE AND THE STEERING WHEEL FEELS LIKE ITS TRYING TO JUMP OUT OF MY HANDS. JOLTS ME LIKE I'VE HIT A POT HOLE BUT THERE IS NO POT HOLE. ELECTRICAL ISSUES AS FAR AS JUST BARLEY PUTTING THE KEY IN THE IGNITION AND THE LIGHTS DO SOME STUFF AND ALL THE DOORS LOCK, AND ITS SET TO LOCK WHEN UP TO SPEED. SOMETIMES WHEN STARTING THE CAR IT WILL HAVE A WEEK REV AND IT SOUNDED LIKE IT WOULD WHEN YOU GET A JUMP AND YOUR TRYING TO PUMP THE JUICES. THE DEALERSHIP SAID IT WAS FIXED BUT IT STILL FEELING LIKE ITS PULLING AND THEN SPEEDS UP. RPMS STILL JUMP UP HARD AND LONG. THIS IS DANGEROUS AND EVERYONE KEEPS TELLING ME ITS FIXED BUT IT IS NOT. THIS VEHICLE WAS MENTIONED TO BE A FAMILY CAR BUT I CANT TRUST ME OR MY FAMILY IS SAFE. IT WAS MADE 07/14 BUT HAS A 2015 VIN NUMBER. THIS CAR SHOULD OF BEEN PUT OUT OF SERVICE AND NEVER SOLD TO ANYONE. SINCE THE TRAVERS HAD SO MANY RECALLS IN 2014 WHICH BY THE WAY MATCH PERFECTLY AND MORE TO WHAT IS WRONG WITH THIS CAR.
NHTSA ODI #11337526
Official recalls
5May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Apr 14, 2022
General Motors, LLC (GM) is recalling certain 2015 Buick Enclave, Chevrolet Traverse and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the drivers air bag module, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Buick customer service at 1-800-521-7300; Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222366190.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jan 28, 2015
General Motors LLC (GM) is recalling certain model year 2015 Buick Enclave vehicles manufactured December 9, 2014, to January 14, 2015, 2015 Chevrolet Traverse vehicles manufactured December 9, 2014, to January 20, 2015, and 2015 GMC Acadia vehicles manufactured December 9, 2014, to January 16, 2015, and all equipped with Goodyear P255/65R18 Fortera HL tires. These vehicles are equipped with tires that may experience tread cracking. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or Less."
Consequence & remedy
Consequence: If the tire treads crack, a loss of tire pressure and possible tire failure may result, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the tires that were manufactured within a specific date range, free of charge. The rec all began on March 9, 2015. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 15025/15067. Note: This recall is for Goodyear P255/65R18 Fortera HL tires installed as original equipment. For tires that were purchased as replacement equipment, see recall 15T-002.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗