NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
669 reportsMileage unknown · May 5, 2016
Power Train
MY TRANSMISSION HAS GONE OUT IN MY SUV. WHEN RESEARCHING ABOUT TRAVERSE TRANSMISSIONS I HAVE FOUND THAT EVERY YEAR MODEL THAT HAS BEEN MADE HAS PROBLEMS WITH THE TRANSMISSION WHEN THEY REACH 80,000+ MILES. CHEVY HAS A RECALL AND UPDATED WARRANTY FOR 2009 MODELS BUT NOT OTHER MODELS. I THINK A MAJOR RECALL NEEDS TO DONE ON THE TR…
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MY TRANSMISSION HAS GONE OUT IN MY SUV. WHEN RESEARCHING ABOUT TRAVERSE TRANSMISSIONS I HAVE FOUND THAT EVERY YEAR MODEL THAT HAS BEEN MADE HAS PROBLEMS WITH THE TRANSMISSION WHEN THEY REACH 80,000+ MILES. CHEVY HAS A RECALL AND UPDATED WARRANTY FOR 2009 MODELS BUT NOT OTHER MODELS. I THINK A MAJOR RECALL NEEDS TO DONE ON THE TRAVERSE DUE TO TRANSMISSION ISSUES. IF YOU GO TO WWW.CHEVYTRAVERSEFORUM.COM OR EVEN JUST GOOGLE CHEVROLET TRAVERSE TRANSMISSION PROBLEMS HUNDREDS OF ANGRY CUSTOMERS COMMENT ABOUT THE PROBLEMS THEY HAVE WITH THE TRAVERSE'S TRANSMISSION.
NHTSA ODI #10863380
84,000 miles · May 5, 2016
Engine
AT 84000 MILES THE EMISSIONS LIGHT CAME ON YET NOTHING WAS A RED FLAG WHILE DRIVING. NO NOISES OR ANYTHING SEEMED DIFFERENT. HAD DIAGNOSTICS COMPLETED AND TIMING CHAIN WAS STRETCHED AND NEEDED REPLACED. CODES P0008, P0009, P0017 APPEARED. COST $2500. OUR WARRANTY WAS UP AT 83000 MILES. SEEMS THIS IS A COMMON PROBLEM YET THE DEA…
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AT 84000 MILES THE EMISSIONS LIGHT CAME ON YET NOTHING WAS A RED FLAG WHILE DRIVING. NO NOISES OR ANYTHING SEEMED DIFFERENT. HAD DIAGNOSTICS COMPLETED AND TIMING CHAIN WAS STRETCHED AND NEEDED REPLACED. CODES P0008, P0009, P0017 APPEARED. COST $2500. OUR WARRANTY WAS UP AT 83000 MILES. SEEMS THIS IS A COMMON PROBLEM YET THE DEALERSHIP NEVER MENTIONED ANY OF THIS DURING THE SALE. GM SHOULD HAVE A RECALL ON THIS!!
NHTSA ODI #10863342
Mileage unknown · Apr 27, 2016
EnginePower Train
APR.2015: VEHICLE CONSTANTLY STALLED, ENGINE LIGHT ON AT LESS THAN 60K. OCT. 2015: HAD TO REPLACE THE STARTER TWICE AND REPAIR THE FLY WHEEL. REPAIR COSTS=$2,000. ENGINE LIGHT STILL ON. TIMING CHAIN PROBLEMS, ADDITIONAL $2600 EST. COSTS. VEHICLE NEEDS INSPECTION AND WILL NOT PASS WITH CODES P0018-0007 STORED. NOT FAIR THAT WE SH…
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APR.2015: VEHICLE CONSTANTLY STALLED, ENGINE LIGHT ON AT LESS THAN 60K. OCT. 2015: HAD TO REPLACE THE STARTER TWICE AND REPAIR THE FLY WHEEL. REPAIR COSTS=$2,000. ENGINE LIGHT STILL ON. TIMING CHAIN PROBLEMS, ADDITIONAL $2600 EST. COSTS. VEHICLE NEEDS INSPECTION AND WILL NOT PASS WITH CODES P0018-0007 STORED. NOT FAIR THAT WE SHOULD HAVE TO INCURE THESE COSTS. GM SHOULD COVER THIS UNDER THEIR "SPECIAL POLICY" FOR KNOWN ISSUES WITH THIS. CURRENT VEHICLE MILEAGE 80K. CAR IS NOT SAFE TO DRIVE. ENGINE COULD FAIL AT ANY TIME.
NHTSA ODI #10861650
65,000 miles · Apr 21, 2016
Engine
VEHICLE KEEPS PULLING CODE P0008. GETS SLUGGISH AFTER ENGINE LIGHT COMES ON. SEEMS THERE WAS A RECALL FOR THE 2009 MODELS THAT WERE HAVING THE SAME ISSUES.
NHTSA ODI #10860830
87,598 miles · Apr 18, 2016
Steering
THE POWER STEERING STOPS WORKING, ESPECIALLY AT LOWER SPEEDS. WHEN MAKING A TURN, THE STEERING STIFFENS UP AND MAKE IT VERY HARD TO TURN. THIS IS VERY DANGEROUS AS SEVERAL TIMES I HAVE HAD TO COME TO A COMPLETE STOP TO AVOID GOING INTO THE OTHER LANE. THEN THE STEERING RECENTLY GAVE OUT COMPLETELY ON MY WAY TO WORK.
NHTSA ODI #10860002
105,600 miles · Apr 7, 2016
Engine
MAJOR HEADACHES WITH MY 2010 CHEV TRAVERSE WITH SO MANY ISSUES INCLUDING RECALLS AND THE TIMING CHAIN BEING REPLACED/REPAIRED RECENTLY. AND NOW, THE ENGINE FAILED....IT NEEDS A NEW OR REBUILT ENGINE. UNFORTUNATELY I'M BEYOND MY WARRANTY OF 5 YEARS / 100,000 MILES. COST WITH LABOR TO REPLACE THE ENGINE IS ABOUT $7,000 +. IT'S NOT…
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MAJOR HEADACHES WITH MY 2010 CHEV TRAVERSE WITH SO MANY ISSUES INCLUDING RECALLS AND THE TIMING CHAIN BEING REPLACED/REPAIRED RECENTLY. AND NOW, THE ENGINE FAILED....IT NEEDS A NEW OR REBUILT ENGINE. UNFORTUNATELY I'M BEYOND MY WARRANTY OF 5 YEARS / 100,000 MILES. COST WITH LABOR TO REPLACE THE ENGINE IS ABOUT $7,000 +. IT'S NOT WORTH IT AND I STILL OWE $4,800 ON THE LOAN. THE DEALER STATED THE TIMING CHAIN ISSUE WAS NOT RELATED TO THE FAILED ENGINE, BUT I'M NOT SURE. I'M JUST FRUSTRATED WITH THE TRAVERSE.
NHTSA ODI #10853935
96,000 miles · Mar 29, 2016
Power Train
I GOT A CARD IN MAIL FROM CHEVY STATING IF I WAS HAVING THROTTLE ISSUES TO TAKE IT AND A DEALERSHIP WOULD FIX IT. WE HAD THE ENGINE LIGHT COME ON A WEEK OR LESS THAN THAT BEFORE WE GOT THE CARD. THE CAR WAS HAVING ISSUES GONG OR BEING SLUGGISH. WE TAKE IT IN AND THEY SAID THEY FIXED IT BUT WITHIN A DAY WE HAD THE ENGINE COME ON …
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I GOT A CARD IN MAIL FROM CHEVY STATING IF I WAS HAVING THROTTLE ISSUES TO TAKE IT AND A DEALERSHIP WOULD FIX IT. WE HAD THE ENGINE LIGHT COME ON A WEEK OR LESS THAN THAT BEFORE WE GOT THE CARD. THE CAR WAS HAVING ISSUES GONG OR BEING SLUGGISH. WE TAKE IT IN AND THEY SAID THEY FIXED IT BUT WITHIN A DAY WE HAD THE ENGINE COME ON AND IT CONTINUED THE SAME PROBLEM. THEY TRIED TO BLAME THE THROTTLE BODY BUT NOW SAY ITS THE TIMEING CHAINS AND IT WILL BE 1600+ JUST FOR LABOR. THIS IS THE SAME PROBLEM WE HAD BEFORE AND NOW THEY SAY WE ARE OUT OF WARRANTY. WHEN WE WERE THERE FOR THE FIRST TIME IT WAS SUPPOSED TO BE IN WARRANTY UNTIL 98000 AND WE HAVE 96000 ON IT.
NHTSA ODI #10852288
45,000 miles · Mar 17, 2016
Steering
WE HAVE OWNED THIS VEHICLE FOR 2 YEARS AND IT HAS BEEN IN THE DEALERSHIP FOR STEERING RELATED ISSUES 4 TIMES. AT LOW SPEEDS THE POWER STEERING STOPS WORKING, MAKING IT HARD TO MAKE THE SLIGHTEST TURN. MORE THAN ONCE WE HAVE ALMOST BEEN HIT BY ONCOMING TRAFFIC AT THE END OF OUR DRIVEWAY BECAUSE WE COULDN'T TURN SHARP ENOUGH. AT F…
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WE HAVE OWNED THIS VEHICLE FOR 2 YEARS AND IT HAS BEEN IN THE DEALERSHIP FOR STEERING RELATED ISSUES 4 TIMES. AT LOW SPEEDS THE POWER STEERING STOPS WORKING, MAKING IT HARD TO MAKE THE SLIGHTEST TURN. MORE THAN ONCE WE HAVE ALMOST BEEN HIT BY ONCOMING TRAFFIC AT THE END OF OUR DRIVEWAY BECAUSE WE COULDN'T TURN SHARP ENOUGH. AT FIRST THE DEALERSHIP SAID IT WAS PART OF A RECALL, BUT AFTER FIXING IT 3 TIMES THEY DECIDED THE PROBLEM WASN'T PART OF THE RECALL AND CHARGED US $1400. ONE WEEK LATER AND THE CAR WAS DOING THE SAME THING. WE ARE TAKING THE VEHICLE IN AGAIN. I HAVE FILED AN OFFICIAL COMPLAINT WITH CHEVY, WE'LL SEE IF THAT DOES ANY GOOD.
NHTSA ODI #10850323
148,000 miles · Mar 15, 2016
Engine
AT APPROXIMATELY 90,000 MILES THE CHECK ENGINE LIGHT CAME ON AND AFTER IT WAS EVALUATED AT THE CHEVROLET DEALERSHIP I WAS NOTIFIED THE TIMING CHAIN WENT OUT AND I HAD A GMPP EXTENDED WARRANTY AND THE CHEVROLET DEALERSHIP REPAIRED THE TIMING CHAIN. 6,000 MILES LATER THE CHECK ENGINE LIGHT APPEARED BY FLASHING REPEATEDLY AND THE…
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AT APPROXIMATELY 90,000 MILES THE CHECK ENGINE LIGHT CAME ON AND AFTER IT WAS EVALUATED AT THE CHEVROLET DEALERSHIP I WAS NOTIFIED THE TIMING CHAIN WENT OUT AND I HAD A GMPP EXTENDED WARRANTY AND THE CHEVROLET DEALERSHIP REPAIRED THE TIMING CHAIN. 6,000 MILES LATER THE CHECK ENGINE LIGHT APPEARED BY FLASHING REPEATEDLY AND THE ENGINE SEIZED AND THE DEALERSHIP INVESTIGATED AND STATED THE CATALYTIC CONVERTER DISINTEGRATED AND PIECES OF THE CATALYTIC CONVERTER WAS SUCKED INTO THE ENGINE. THEY STATED THE ENGINE HAD TO BE REPLACED. THEY CLAIMED TO CONTACT GM AND GM SAID THEY WERE AWARE OF THE ISSUE BUT IT WAS NOT CONSIDERED A RECALL. GM OFFERED TO PAY FOR $8,000 OF THE $10,000 TOTAL ENGINE REPLACEMENT. I WAS ONLY OFFERED A 12,000 MILE WARRANTY FOR THE NEW ENGINE. NOW WITH 50,000 MILES ON THE NEW ENGINE THE TIMING CHAIN HAS GONE OUT ONCE AGAIN. I DO NOT BELIEVE THE ISSUE WITH TIMING CHAINS WAS RESOLVED IN 2010 WITH THE NEW ECM; THIS ISSUE CONTINUES AS NOTED AND SEEN WITH SEVERAL COMPLAINTS ON THIS SITE.
NHTSA ODI #10849734
106,000 miles · Mar 8, 2016
Air BagsElectronic Stability Control (esc)Engine
THE STABILITY/TRACK LIGHT TURNED ON WHILE DRIVING HOME FROM A MEETING. THE AIRBAG SERVICE LIGHT GOES ON AND OFF TOO.
NHTSA ODI #10845654
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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