2001 Chevrolet Tracker

The contact owns a Graco Safety Seat, Model Number: 2203450, Model Type: N/A manufactured 04/11/2024. The contact stated that the safety seat was being used in a 2001 Chevrolet Tracker. The contact stated that while attempting to remove her [XXX]granddaughter from the safety seat, the chest clip was stuck and failed to release from the chest buckle, causing the contact to maneuver and to slide her granddaughter out of the safety seat. The manufacturer was not notified of the failure. The safety seat was not replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

INSIDE TIE ROD END DO NOT LINE UP PROPERLY WITH OUTSIDE TIE ROD ENDS ARE FINE AND IN A SHARP TURN IT CAUSE THE FRONT TO SHAKE VERY BAD I CAN LIFT 300 LB AND IT TOOK EVERYTHING I HAD TO CONTROL IT FROM ROLLING OVER. MECHANIC SAID I MUSCLED THE METAL IN TO PLACE AND DAMAGE BOTH INSIDE TIE RODS ENDS ONLY. I HAVE NO REPLACED THEM YET NOT SURE WHAT TO DO. I IF I HAD NOT BEEN STRONG ENOUGH TO BEND THE MEDAL THERE WOULD HAVE BEEN A WRECK. I BEEN KNOW BREAK AND BEND PARTS LIKE THIS BEFORE.

PASSENGER FRONT LOWER CONTROL ARM MOUNTING BRACKET HAS DETACHED FROM THE FRONT CROSSMEMBER. HAPPENED TODAY MARCH 28TH 2017. VEHICLE WAS ORIGINALLY SOLD AND DRIVEN IN NORTH MISSOURI. DOES HAVE CONSIDERABLE RUST, BUT DIDN'T KNOW THE SUSPENSION MOUNTING POINT WOULD BREAK FREE? I WAS A FEW BLOCKS FROM MY RESIDENCE WHEN IT HAPPENED AND NO INJURIES OCCURRED. IT HAPPENED ON NORTH SIDE DR. IN FORT WORTH,TX. OVERCAST, DRY PAVEMENT ON TRAFFIC. I HIT BUMPS ON RAILROAD CROSSING AND QUITE A FEW POTHOLES.

TL* THE CONTACT OWNS A 2001 CHEVROLET TRACKER. WHILE DRIVING AT APPROXIMATELY 35 MPH, OIL LEAKED FROM THE VEHICLE. THE CONTACT ALSO NOTICED WHITE SMOKE COMING FROM THE ENGINE AND SMELLED A STRONG OIL ODOR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE VALVE COVERS LEAKED OIL ONTO THE EXHAUST AND CAUSED SMOKE TO EMIT FROM THE ENGINE. UPDATED 03/07/16.*JB

MY MECHANIC ADVISED ME THAT THE FRONT SUSPENSION CROSS MEMBER IS RUSTED TO THE POINT THE IT WILL SNAP OFF. WHEN I MAKE A RIGHT HAND TURN OR GO OVER BUMPS I CAN HEAR CRACKING NOISES. CONTACTED CHEVY (GM) WAS ADVISED THAT I AM 4 YEARS TOO LATE IN CONTACTING THEM. ASKED ABOUT THE RECALL, THEY TOLD ME IT WAS A SILENT RECALL. AND BECAUSE I LIVE IN A STATE THAT HAS SNOW AND ICE THIS CONTRIBUTED TO THE PROBLEM. I ADVISED THAT IS THIS IS THE CASE THEN EVERY CAR IN THIS STATE WOULD HAVE THE SAME PROBLEM. FOLLOWING IS FROM GM'S WEBSITE: " FRONT SUSPENSION CROSS MEMBER DID NOT RECEIVE ADEQUATE CORROSION PROTECTION. THE RESULT OF THIS CONDITION MAY BE MOST NOTICEABLE ON VEHICLES DRIVEN IN AREAS WHERE RUST IS MOST COMMON, SUCH AS AREAS WHERE SALT IS USED TO CONTROL SNOW AND ICE. THE CORROSION MAY ADVANCE AND CAUSE RUST-THROUGH PERFORATION OF THE CROSS MEMBER IN THE AREA OF THE LEFT OR RIGHT FRONT LOWER CONTROL ARM ATTACHMENT BRACKETS. AS THE CORROSION PROGRESSES THE CROSS MEMBER WILL BECOME THINNER AND THE ATTACHMENT BRACKETS AND THE PERFORATIONS WILL GROW IN SIZE. IF THERE ARE SUBSTANTIAL AMOUNT OF PERFORATIONS, THE LEFT AND RIGHT FRONT LOWER CONTROL ARM ATTACHMENT BRACKETS WILL BECOME WEAKENED AND BEGIN TO FLEX. IF THIS OCCURS, THE CUSTOMER MAY NOTICE FRONT TIRE WOBBLE, STEERING LOOSENESS, VEHICLE PULL TO ONE SIDE, FRONT END NOISES (CLUNK, BANG, RATTLE, ETC) VEHICLE SHAKING, OR STEERING WHEEL ROTATION WHEN SHIFTING FROM REVERSE TO DRIVE AND DRIVE TO REVERSE.

IN JUNE 2011, CAR WAS ALMOST 10 YRS. OLD AND HAD 99,919 MILES ON IT. BROUGHT IT TO DEALER FOR 100,000 MILE TUNE-UP AND OTHER WORK. ASKED THEM TO CHECK OUT ENTIRE CAR, AND SAW BANNERS FOR 24 POINT INSPECTION IF I ADDED TIRE ROTATION...SO I DID. IN SEPT. 2014 (CARS 13 YEARS OLD AND HAS 113, 000 MILES ON IT) I'M TOLD THAT FRONT SUSPENSION CROSSMEMBER WILL NEED TO BE REPLACED (SOON). WHEN I WENT ONLINE TO FIND THE PART, FIRST SITE I SEE TELLS ME ABOUT GM'S "SPECIAL WARRANTY" ON THAT PART. I CHECK MY DEALER RECEIPT AND REALIZE THE RUSTED PART SHOULD'VE BEEN REPLACED, FOR FREE, BACK IN 2011. NOW, IT'S ACTUALLY BUSTED THROUGH AND CAN NOT BE DRIVEN SAFELY. CONTACTED GM/DEALER, CAR WAS TOWED TO DEALER AND BACK HOME. GM/DEALER WILL NOT PAY FOR REPLACEMENT BECAUSE ALL THAT RUST HAPPENED IN THE LAST 3 (ISH) YEARS, NOT IN THE CLOSE TO 10 YEARS IT WAS DRIVEN FOR CLOSE TO 100,000 MILES ON CHICAGO AREA STREETS WHICH ARE HEAVILY SALTED. THE STREETS UP HERE ARE SANDED AND IN THE LAST 3 (ISH) YEARS I'VE ONLY PUT ANOTHER 13,000 MILES ON THE CAR. NEVER SEEN THE INSIDE OF A GARAGE SO 'PARKED' CONDITIONS ARE THE SAME IN BOTH AREAS. I HAVE FILED A COMPLAINT W/THE BBB SO WE'LL SEE HOW FAR THAT GETS ME. FILING THIS COMPLAINT BECAUSE GM'S ANSWER TO MY QUESTION OF WHY IT WASN'T REPLACED IN 2011 WAS THAT "DEALERS ARE NOT REQUIRED TO TELL CUSTOMERS ABOUT SPECIAL WARRANTY PARTS". SERIOUSLY??? *TR

MY FRONT SUSPENSION CROSSMEMBER COMPLETELY CORRODED AND CRACKED IN HALF MAKING MY CAR NOT DRIVABLE. I LOCATED THE SPECIAL COVERAGE PROGRAM ONLINE AS THIS APPEARED TO BE A COMMON OCCURRENCE. I AM THE 2ND OWNER. I PURCHASED THIS CAR FROM A WOMAN WHO RESIDES IN ASSISTED LIVING AND HAD BEEN IN ASSISTED LIVING SINCE THE SPECIAL COVERAGE NOTICE. AS SHE DID NOT HAVE A DRIVER'S LICENSE, THIS VEHICLE SAT IN HER GARAGE WITHOUT THE NEEDED REPAIR COVERED BY GM UNTIL HER FAMILY SOLD IT TO ME IN JUNE. AFTER A 90MIN CALL WITH A GM REP 10/20/14, I SPOKE WITH GM SUPVR [XXX] WHO ASSURED ME GM WOULD COVER COST TO TOW TO THE CLOSEST DEALERSHIP AS WELL AS COVER THE REPAIR. HE LEFT A VMAIL FOR THE DEALER BUT DID NOT SPECIFY THIS OFFER. I LEFT 5 UNRETURNED VMAILS FOR [XXX] UNTIL I SPOKE WITH SUPVR [XXX] 10/22/14. [XXX] ADV SHE WOULD HAVE HER DIRECT REPORT MAY PLACE A REQUEST FOR CONSIDERATION STATING THIS WOULD NEED TO BE APPROVED AND [XXX] SHOULD NOT HAVE PROMISED TO COVER THIS REPAIR. 10/27/14 [XXX] 866-760-5700 [XXX] CALLED AND VERY CURTLY ADVISED THIS WILL NOT BE COVERED AND SARCASTICALLY REMINDED ME OF THE EXPIRATION OF SAID "SPECIAL COVERAGE." I REQUESTED [XXX] SUPERVISOR AND [XXX] ADVISED "LET ME TELL YOU WHAT HE WILL SAY..HE WILL SAY 'NO'.." I ASKED FOR [XXX] SUPERVISOR AGAIN AND WAS TOLD SHE WOULD HAVE THAT PERSON CALL ME. 10/30/14 AS I HAVE NOT RECEIVED A CALL BACK I CALLED GM AND AFTER 21MIN I WAS DIRECTED TO ANOTHER REP. [XXX]. 16MIN LATER I WAS TOLD BY [XXX] SHE WOULD HAVE [XXX] SUPVR [XXX] CALL ME WITHIN THE NEXT 48HRS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE BACKING UP OUT OF MY DRIVEWAY, I HEARD AN ODD SOUND AND THE VEHICLE PULLED TO THE LEFT. I STOPPED THE CAR AND WAS TOLD BY MY SON TO NOT DRIVE IT UNTIL HE LOOKED AT IT. I AM 77YR AND HE WAS WORRIED ABOUT HIS MOTHER GETTING INTO AN ACCIDENT. MY SON SAID THE FRONT SUSPENSION CROSSMEMBER RUSTED IN HALF AND THE CAR WAS NOT DRIVABLE. I HAVE CONTACTED GM AT 800-222-1020 BASED ON THE NHTSA ACTION NUMBER : EA06018. THE REPRESENTATIVE TOLD ME THERE WAS NO RECALL FOR THIS PART, HOWEVER YOUR WEBSITE CONTRADICTS THAT STATEMENT. YOU HAVE MY PERMISSION TO SPEAK WITH [XXX] REGARDING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS T BONED, A LADY RAN A STOP SIGN HITTING MY CAR I WAS PASSENGER, BUT IT WAS MY VEHICLE. I NEED UP ON THE DASH BOARD WHEN THE FIREMEN AND EMT GO ON THE SCENE THEY TOLD US TO LEAN THE SEATS ALL THE WAY BACK INCASE THE AIR BAGS LATER DEPLOYED AND THEY NEVER DID! I ENDED UP GETTING 2 BACK SURGERIES DUE TO THAT ACCIDENT ON4/23/07 IN MY 2001 CHEVY TRACKER WHICH THE AIRBAGS NEVER WENT ACTIVE AND IT WAS A BAD IMPACT! THERE WAS A POLICE REPORT MADE OF THE ACCIDENT AS WELL. *TR

THE ENTIRE UNDERCARRIAGE HAS ROTTED, INCLUDING THE BRAKE LINES, OIL LINES AND ANTIFREEZE COOLANT LINES. I DO NOT BELIEVE THIS IS NORMAL FOR ANY CAR, EVEN THOUGH THE CAR IS 12 YEARS OLD. IT WAS HAPPENING TO THE PREVIOUS OWNER BUT HE WAS RELUCTANT TO REPORT IT...I AM NOT. I HAVE OWNED THE CAR ONLY FOR ABOUT 4 MONTHS NOW. I HAVE HAD TO REPLACE SOME OF THE COOLANT LINES AND SOME OF THE BRAKE LINES. NOW THE OIL LINES ARE LEAKING HEAVILY AND I AM GOING TO HAVE TO HAVE THEM REPLACED AS WELL. ALSO, THE PREVIOUS OWNER SAID THAT WHEN A PASSENGER TRIED TO USE THE SEAT BELT IT COMPLETELY LOCKED UP ON THE FRONT PASSENGER SIDE. I HAVE NOT BEEN ABLE TO HAVE A PASSENGER IN THE FRONT SEAT BECAUSE IT IS ILLEGAL TO HAVE A PASSENGER RIDE WITHOUT A SEAT BELT. I FEEL THAT THE CAR SHOULD B E REPAIRED BY GENERAL MOTORS SINCE I FEEL THE STEEL USED IN BUILDING THIS CAR WAS NOT PROPERLY COATED, THEREBY CAUSING THIS SEVERE DETERIORATION OF THE UNDERCARRIAGE. I HAD TO BE TOWED WHEN THE BRAKES FAILED GOING DOWN RT. 739 IN PENNSYLVANIA, JUST BEFORE A HUGE HILL/DOWNGRADE IN THE ROADWAY. NOW THE COOLANT LINES ARE LEAKING DUE TO RUST AND SO ARE THE OIL LINES. *TR