2001 Chevrolet Tracker

MY FRONT SUSPENSION CROSSMEMBER COMPLETELY CORRODED AND CRACKED IN HALF MAKING MY CAR NOT DRIVABLE. I LOCATED THE SPECIAL COVERAGE PROGRAM ONLINE AS THIS APPEARED TO BE A COMMON OCCURRENCE. I AM THE 2ND OWNER. I PURCHASED THIS CAR FROM A WOMAN WHO RESIDES IN ASSISTED LIVING AND HAD BEEN IN ASSISTED LIVING SINCE THE SPECIAL COVERAGE NOTICE. AS SHE DID NOT HAVE A DRIVER'S LICENSE, THIS VEHICLE SAT IN HER GARAGE WITHOUT THE NEEDED REPAIR COVERED BY GM UNTIL HER FAMILY SOLD IT TO ME IN JUNE. AFTER A 90MIN CALL WITH A GM REP 10/20/14, I SPOKE WITH GM SUPVR [XXX] WHO ASSURED ME GM WOULD COVER COST TO TOW TO THE CLOSEST DEALERSHIP AS WELL AS COVER THE REPAIR. HE LEFT A VMAIL FOR THE DEALER BUT DID NOT SPECIFY THIS OFFER. I LEFT 5 UNRETURNED VMAILS FOR [XXX] UNTIL I SPOKE WITH SUPVR [XXX] 10/22/14. [XXX] ADV SHE WOULD HAVE HER DIRECT REPORT MAY PLACE A REQUEST FOR CONSIDERATION STATING THIS WOULD NEED TO BE APPROVED AND [XXX] SHOULD NOT HAVE PROMISED TO COVER THIS REPAIR. 10/27/14 [XXX] 866-760-5700 [XXX] CALLED AND VERY CURTLY ADVISED THIS WILL NOT BE COVERED AND SARCASTICALLY REMINDED ME OF THE EXPIRATION OF SAID "SPECIAL COVERAGE." I REQUESTED [XXX] SUPERVISOR AND [XXX] ADVISED "LET ME TELL YOU WHAT HE WILL SAY..HE WILL SAY 'NO'.." I ASKED FOR [XXX] SUPERVISOR AGAIN AND WAS TOLD SHE WOULD HAVE THAT PERSON CALL ME. 10/30/14 AS I HAVE NOT RECEIVED A CALL BACK I CALLED GM AND AFTER 21MIN I WAS DIRECTED TO ANOTHER REP. [XXX]. 16MIN LATER I WAS TOLD BY [XXX] SHE WOULD HAVE [XXX] SUPVR [XXX] CALL ME WITHIN THE NEXT 48HRS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ENTIRE UNDERCARRIAGE HAS ROTTED, INCLUDING THE BRAKE LINES, OIL LINES AND ANTIFREEZE COOLANT LINES. I DO NOT BELIEVE THIS IS NORMAL FOR ANY CAR, EVEN THOUGH THE CAR IS 12 YEARS OLD. IT WAS HAPPENING TO THE PREVIOUS OWNER BUT HE WAS RELUCTANT TO REPORT IT...I AM NOT. I HAVE OWNED THE CAR ONLY FOR ABOUT 4 MONTHS NOW. I HAVE HAD TO REPLACE SOME OF THE COOLANT LINES AND SOME OF THE BRAKE LINES. NOW THE OIL LINES ARE LEAKING HEAVILY AND I AM GOING TO HAVE TO HAVE THEM REPLACED AS WELL. ALSO, THE PREVIOUS OWNER SAID THAT WHEN A PASSENGER TRIED TO USE THE SEAT BELT IT COMPLETELY LOCKED UP ON THE FRONT PASSENGER SIDE. I HAVE NOT BEEN ABLE TO HAVE A PASSENGER IN THE FRONT SEAT BECAUSE IT IS ILLEGAL TO HAVE A PASSENGER RIDE WITHOUT A SEAT BELT. I FEEL THAT THE CAR SHOULD B E REPAIRED BY GENERAL MOTORS SINCE I FEEL THE STEEL USED IN BUILDING THIS CAR WAS NOT PROPERLY COATED, THEREBY CAUSING THIS SEVERE DETERIORATION OF THE UNDERCARRIAGE. I HAD TO BE TOWED WHEN THE BRAKES FAILED GOING DOWN RT. 739 IN PENNSYLVANIA, JUST BEFORE A HUGE HILL/DOWNGRADE IN THE ROADWAY. NOW THE COOLANT LINES ARE LEAKING DUE TO RUST AND SO ARE THE OIL LINES. *TR

2001 CHEVY TRACKER WITH RUSTED FRONT CROSS MEMBER. THE CROSS MEMBER RUSTED AND BROKE LEAVING THE LOWER A ARM DISCONNECT FROM THE FRAME ON ONE END. THIS CAUSES AN UNCONTROLLABLE SHAKE AND TOTALLY OUT OF CONTROL. THIS IS EXTREMELY DANGEROUS, ESPECIALLY AT HIGHWAY SPEEDS. I CONTACTED A CHEVY DEALER AND ALSO GENERAL MOTORS AND WAS TOLD THAT THERE IS NOTHING THAT CAN BE DONE BECAUSE THE SPECIAL COVERAGE OFFER HAD EXPIRED. THE SPECIAL COVERAGE WAS FOR 10 YEARS OR 150,000 MILES. MY TRACKER HAS 59,450 MILES BUT WAS REJECTED BECAUSE OF A TIME LIMIT. I WAS NEVER SENT A NOTICE BECAUSE I WAS NOT THE ORIGINAL OWNER AND DIDN'T BUY IT FROM A GM DEALER. GM COULD HAVE QUERIED EACH STATE'S REGISTRATION DATABASES FOR OWNERSHIP. I WAS TOLD BY GM THAT I COULD HAVE BROUGHT IT IN AND HAD IT INSPECTED. HOW WOULD I HAVE KNOWN TO BRING IT IN FOR INSPECTION IF I AM UNAWARE THAT A POTENTIAL STRUCTURAL PROBLEM EXIST. THIS IS A STRUCTURAL ITEM THAT SHOULD OUTLAST THE DRIVE LINE AND BODY ... TO LIMIT IT BY TIME OR MILEAGE IS ABSURD AND SHRUGGING RESPONSIBILITY. THE VERY LAST THING THAT SHOULD FAIL IS THE STRUCTURE. I ARGUED THAT IT IS A FACTORY DEFECT AND SHOULD HAVE NO TIME LIMIT BECAUSE IT IS A STRUCTURAL ITEM WHICH WHEN FAILED COULD CAUSE AN ACCIDENT AND POSSIBLE DEATH AND PROPERTY DAMAGE. AND I FEEL THAT THE FACTORY SHOULD BE LIABLE FOR THE ENTIRE LIFE OF THE VEHICLE. IF IT IS OTHERWISE ROAD WORTHY AND MEETS STATE INSPECTION THEN THE SPECIAL COVERAGE SHOULD APPLY. IT IS THE FACTORY'S RESPONSIBILITY TO PROVIDE SAFE VEHICLES. WITH A COMPUTER MODEL, KNOWING THE GRADE OF STEEL, THE THICKNESS OF THE STEEL ONE CAN CALCULATE THE APPROXIMATE TIME IT WOULD TAKE TO RUST THROUGH. THIS IS WHY THERE SHOULD BE NO TIME LIMIT FOR RESPONSIBILITY. *TR

KEEP WRITING FRAME UNDER PARTS BUT IT KEEPS DISSAPPEARING. THE LAST ACT IS THE MOTOR MOUNT RUSTING THROUGH DROPING THE ENGINE AND PUTTING A HOLE IN THE OIL PAN. THE WHOLE UNDERSIDE OF THE VEHICLE HAS RUSTED. THE CROSSMEMBER DID AND WAS REPLACED.BUT THE REST OF THE FRAME HAS ALSO RUSTED. THE MIDDLE SUPPORT FOR THE CAR IS ALMOST COMPLETELY GONE. THE OIL PAN WAS REPLACED WHEN IT RUSTED THOUGH. ALL BRAKE AND TRANNY LINES ARE FAILING. REAR END COVER ALMOST IS RUSTED THROUGH AND IS LEAKING. OTHER SUPPORTS AND JOINTS ARE FAILING ALONG WITH THE BACK BUMPER. BOTH ROCKER PANELS UNDER THE FRONT DOORS ARE RUSTED THROUGH. IT WOULD BE EASIER WRITING WHAT IS NOT RUSTED. HAVE BEEN A CHEVY OWNER ALL THE TIME DRIVING, THEY SOLD IT EVEN THOUGH SOMEONE ELSE MADE IT STAND BY IT. *TR

TL*THE CONTACT OWNS A 2001 CHEVROLET TRACKER. THE CONTACT STATED THAT THE FRONT END OF THE FRAME EXHIBITED SIGNIFICANT RUST AND CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY WELDED THE DAMAGED FRAME FOR A TEMPORARY REPAIR AND ADVISED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 07/08/11

I PURCHASED A 2001 CHEVROLET TRACKER LT USED WITH 109K MILES. THE VEHICLE WAS SOLD TO ME BY A DEALERSHIP WITHOUT SAFETY INSPECTION STICKERS. I TOOK THE VEHICLE TO MY MECHANIC TO HAVE IT INSPECTED AND WAS TOLD THE FRAME WAS ROTTED, INCLUDING THE FRONT FRAME, SUSPENSION AND SIDE ROCKER PANELS. THE DEALERSHIP DID NOT DISCLOSE THE DAMAGE TO ME AND REFUSES TO REFUND THE COST OF THE VEHICLE OR MAKE THE REPAIRS. I AM CURRENTLY TRYING TO HAVE THE ISSUE MEDIATED BY THE PA STATE ATTORNEY GENERAL'S OFFICE. I AM ALSO AWARE THAT CHEVROLET HAS A SAFETY NOTICE ON THE FRONT SUSPENSION OF 2001-2003 CHEVY TRACKERS INDICATING THAT THE FRONT SUSPENSION MAY RUST AND SEPARATE FROM THE VEHICLE. THE INSPECTION PERIOD ON MY VEHICLE IS EXPIRED AND THE VEHICLE IS UNSAFE TO DRIVE.

WE HAVE A 2001 CHEVY TRACKER WITH THE RUSTED CROSSMEMBER/SUBFRAME THAT CHEVROLET WON'T REPAIR. I THINK THIS IS DEFINITELY A SAFETY ISSUE. I CALLED CHEVY REPS. AND ALL I GOT WAS " WERE SORRY" BUT THE CAR IS 1200 MILES OVER THE LIMIT FOR REPAIRS. WE TOOK OURS TO OUR LOCAL MECHANIC FOR REGULAR MAINTENANCE AND THEY FOUND THE RUSTED CROSSMEMBER AND ADVISED US TO NOT DRIVE THE VEHICLE, IT WAS NOT SAFE. SO NOW WE WITHOUT A VERY NEEDED CAR. *TR

THE CAR WAS STEERING FUNNY AND PULLING TO THE LEFT ESPECIALLY WHEN BRAKING. I HEARD A METAL BANG NOISE AT ONE POINT AND MADE AN APPOINTMENT TO HAVE IT CHECKED WHERE THE MECHANIC WAS SHOCKED TO FIND THE CROSSMEMBER SUBFRAME FRACTURED WHICH WOULD HAVE CERTAINLY LEAD TO A SERIOUS ACCIDENT AND I WAS "LUCKY" TO HAVE MADE IT TO THE GARAGE. *TR

TL*THE CONTACT OWNS A 2001 CHEVROLET TRACKER. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE AGGRESSIVELY TURNED TO THE RIGHT WITHOUT ASSISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT CROSS MEMBER WAS RUSTED. THERE WAS A MANUFACTURER EXTENDED WARRANTY ON THE VEHICLE; HOWEVER, THE VEHICLE WAS EXCLUDED FROM THE WARRANTY DUE TO THE EXCESSIVE MILEAGE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 175,000.

MY WIFE WAS ON HER WAY TO WORK WHEN SHE STOPPED AT A STOP SIGN, THE CAR VEERED TO THE LEFT AND WAS HARD TO STEER. I WAS AT A FRIENDS HOUSE AND SHE BROUGHT THE VEHICLE OVER THERE FOR ME TO CHECK OUT. AFTER LIFTING THE FRONT END, THE RIGHT SIDE LOWER CONTROL ARM FELL OFF OF THE CROSSMEMBER. AFTER CLOSER INSPECTION, THE ENTIRE CROSSMEMBER IS RUSTED THROUGH. IF THE CONTROL ARM HAD FALLEN WHILE SHE WAS DRIVING, THE CAR MAY HAVE FLIPPED CAUSING INJURIES OR POSSIBLY DEATH. CHEVROLET KNEW ABOUT THIS PROBLEM SINCE AT LEAST DECEMBER OF 2006 AND ISSUED A SPECIAL COVERAGE BULLETIN. I NEVER RECEIVED A LETTER INFORMING ME OF ANY PROBLEM. AFTER CALLING THE GM CONSUMER HELP DESK, I WAS INFORMED THAT THEY WOULD NOT BE COVERING MY VEHICLE DUE TO THE MILEAGE. SINCE THIS IS NOT A PART WHICH IS SUBJECT TO WEAR AND TEAR IT SHOULD BE COVERED UNDER A TIME , NOT MILEAGE, CONSTRAINT IF ANY, SINCE THIS IS A SAFETY ISSUE. *TR