NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
232 reports65,350 miles · Apr 7, 2019
Air BagsStructureUnknown Or Other
LOW MILEAGE VEHICLE, STORED IN A GARAGE AT WORK AND AT HOME. DASHBOARD CRACKED AT PASSENGER SIDE AIRBAG. SERIOUS SAFETY ISSUE AS PLASTIC PARTS FROM BROKEN DASHBOARD CAN BECOME DEADLY MISSILES DURING AIRBAG DEPLOYMENT AND POTENTIALLY HARM OR CAUSE DEATH TO PASSENGER (MY CHILD). SPENT NEARLY $600 FOR A DASHBOARD ASSEMBLY THAT SHO…
Read full complaint
LOW MILEAGE VEHICLE, STORED IN A GARAGE AT WORK AND AT HOME. DASHBOARD CRACKED AT PASSENGER SIDE AIRBAG. SERIOUS SAFETY ISSUE AS PLASTIC PARTS FROM BROKEN DASHBOARD CAN BECOME DEADLY MISSILES DURING AIRBAG DEPLOYMENT AND POTENTIALLY HARM OR CAUSE DEATH TO PASSENGER (MY CHILD). SPENT NEARLY $600 FOR A DASHBOARD ASSEMBLY THAT SHOULD HAVE NEVER REQUIRED REPLACING.
NHTSA ODI #11194504
76,000 miles · Mar 31, 2019
Unknown Or Other
I WAS DRIVING HOME ON THE HIGHWAY WHEN I HEARD A LOUD POP. I THOUGHT A ROCK HAD HIT MY WINDSHIELD. WHEN I ARRIVED HOME I SAW SOME WHITE MATERIAL WHICH LOOKED LIKE COTTON ON THE DASH. AFTER FURTHER INSPECTION I REALIZED THAT THE "POP"WAS MY DASHBOARD CRACKING. MY CAR IS GARAGED ACCEPT WHEN I AM AT WORK, WHICH WHEN THERE ARE SU…
Read full complaint
I WAS DRIVING HOME ON THE HIGHWAY WHEN I HEARD A LOUD POP. I THOUGHT A ROCK HAD HIT MY WINDSHIELD. WHEN I ARRIVED HOME I SAW SOME WHITE MATERIAL WHICH LOOKED LIKE COTTON ON THE DASH. AFTER FURTHER INSPECTION I REALIZED THAT THE "POP"WAS MY DASHBOARD CRACKING. MY CAR IS GARAGED ACCEPT WHEN I AM AT WORK, WHICH WHEN THERE ARE SUN PROTECTORS ON MY DASHBOARD DURING THE WARM MONTHS. MY TAHOE ONLY HAS 76,000 MILES ON IT.
NHTSA ODI #11192763
53,950 miles · Mar 30, 2019
Unknown Or Other
CRACKED DASH CRACKED FOR NO REASON
NHTSA ODI #11192637
48,000 miles · Mar 23, 2019
Structure
CRACKED DASH - DASH HAS SEPARATED/CRACKED AT AIRBAG RELEASE LOCATION AS WELL AS AT THE INSTRUMENT CLUSTER. UNKNOWN IF THIS WILL AFFECT AIRBAG DEPLOYMENTS OR ELECTRICAL ISSUES IN SPEEDO CLUSTER. WAS TOLD TO REPORT THIS BY DEALER.
NHTSA ODI #11191075
103,400 miles · Mar 10, 2019
Electrical SystemFuel/propulsion System
WHILE DRIVING CAR STARTED SPUTTERING, CHECK ENGINE LIGHT CAME ON, TAHOE STOPPED RUNNING AND STALLED OUT. TOOK TO LOCAL SHOP TO CHECK THE CHECK ENGINE CODE - FUEL PUMP FLOW CONTROL MODULE
NHTSA ODI #11185695
69,000 miles · Feb 27, 2019
Unknown Or Other
MULTIPLE CRACKS IN DASH PANEL AROUND PASSENGER SIDE AIRBAG THAT COULD POTENTIALLY BECOME DANGEROUS SHRAPNEL IN THE EVENT OF DEPLOYMENT.
NHTSA ODI #11182897
55,000 miles · Feb 26, 2019
Air BagsUnknown Or Other
DASH HAS CRACKED OVER THE LAST YEAR AROUND THE AIRBAG AND CONCERN IS THAT PIECES COULD BECOME SHRAPNEL IN CASE OF A DEPLOYMENT.
NHTSA ODI #11182605
90,000 miles · Feb 22, 2019
Unknown Or Other
CONCERN OF BRITTLE PLASTIC DASH PIECES CAUSING FURTHER INJURY IN A CRASH OR AIRBAG DEPLOYMENT. SEEM TO BE A PROBLEM WITH GM DASHBOARDS BETWEEN 2007-2013. THIS A A WELL MAINTAINED VEHICLE GARAGE KEPT AND REGULARLY DETAILED WITH UV PROTECTANT. THE DASH SHOULD NOT BE THIS BRITTLE.
NHTSA ODI #11181937
80,000 miles · Feb 11, 2019
Structure
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE TOP DRIVER'S SIDE TO THE FRONT PASSENGER SIDE AIR BAG AREA. THE CRACK WAS RAPIDLY EXPANDING AND THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER AIR BAG COULD DEPLOY. THE VEHICLE WAS TAKEN TO NELSON HALL CHEVROLET (1811 SOUT…
Read full complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE TOP DRIVER'S SIDE TO THE FRONT PASSENGER SIDE AIR BAG AREA. THE CRACK WAS RAPIDLY EXPANDING AND THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER AIR BAG COULD DEPLOY. THE VEHICLE WAS TAKEN TO NELSON HALL CHEVROLET (1811 SOUTH FRONTAGE ROAD, MERIDIAN, MS 39301, (601) 621-4324) WHERE THEY STATED THAT THEY WERE AWARE OF THE DEFECTIVE DASHBOARD AND DETERMINED THAT THE DRIVER'S DOOR PANEL WAS FRACTURED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #11176194
40,000 miles · Feb 8, 2019
Visibility/wiper
REAR DEFROST WIRE CONSTANTLY SEPARATES FROM THE GLASS. WE HAVE BEEN TO VARIOUS DEALERSHIPS MORE THAN A DOZEN TIMES AND THE SAME PROBLEM PERSISTS. MANY OF THESE REPAIRS HAVE INCLUDED A BRAND NEW BACK WINDOW AND WIRING AND THE PROBLEM CONTINUES TO OCCUR. OUR TRUCK HAS BEEN IN AND OUT OF THE DEALER FOR DAYS AT A TIME ONLY TO BREAK …
Read full complaint
REAR DEFROST WIRE CONSTANTLY SEPARATES FROM THE GLASS. WE HAVE BEEN TO VARIOUS DEALERSHIPS MORE THAN A DOZEN TIMES AND THE SAME PROBLEM PERSISTS. MANY OF THESE REPAIRS HAVE INCLUDED A BRAND NEW BACK WINDOW AND WIRING AND THE PROBLEM CONTINUES TO OCCUR. OUR TRUCK HAS BEEN IN AND OUT OF THE DEALER FOR DAYS AT A TIME ONLY TO BREAK AGAIN WITHIN DAYS/WEEKS OF REPAIR. THIS CREATES A VERY UNSAFE DRIVING EXPERIENCE, ESPECIALLY IN THE WINTER MONTHS (NOW) WHEN WE CANNOT SEE OUT OF THE BACK WINDOW. THIS CASE IS FULLY REGISTERED WITH THE DEALERSHIP AND WITH GM DIRECTLY, BUT NO PERMANENT RESOLUTION HAS BEEN IDENTIFIED. THE WIRE IS CURRENTLY DETACHED, IT FELL OFF AGAIN WITHIN 24 HOURS OF THE LAST REPAIR. THIS HAS HAPPENED BOTH WHILE THE VEHICLE IS STATIONARY AND WHILE IT IS MOVING.
NHTSA ODI #11175190
Official recalls
4Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Jan 2, 2013
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence & remedy
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Additional source detail variants (2)
Power Train:automatic Transmission
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Steering:column LOCKING:ANTI-THEFT Device
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗