NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
232 reports151,090 miles · Oct 25, 2019
Structure
I'M SEEING LARGE STRUCTURALLY UNSOUND CRACKS IN THE TOP OF THE DASHBOARD, BUT ON TOP OF THE MAIN SPEEDOMETER ETC DOME AND OVER BY THE PASSENGER SIDE AIRBAG AREA. THE ONES OVER ON THE DRIVER SIDE ARE LARGE ENOUGH TO ACTUALLY FLOP AROUND. IT DOES APPEAR TO BE A SAFETY HAZARD ESPECIALLY IN CASE OF ACCIDENT WHEN JAGGED PIECES WOUL…
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I'M SEEING LARGE STRUCTURALLY UNSOUND CRACKS IN THE TOP OF THE DASHBOARD, BUT ON TOP OF THE MAIN SPEEDOMETER ETC DOME AND OVER BY THE PASSENGER SIDE AIRBAG AREA. THE ONES OVER ON THE DRIVER SIDE ARE LARGE ENOUGH TO ACTUALLY FLOP AROUND. IT DOES APPEAR TO BE A SAFETY HAZARD ESPECIALLY IN CASE OF ACCIDENT WHEN JAGGED PIECES WOULD BE ABOUT. VEHICLE WAS PURCHASED IN THIS CONDITION (NOTICED AFTER PURCHASE WHEN ON ROUGHER ROADS WITHOUT RADIO AND THE VARIOUS PIECES STARTED MAKING QUITE A RACKET.)
NHTSA ODI #11271135
74,000 miles · Oct 21, 2019
Unknown Or Other
DASHBOARD ON VEHICLE IS CRACKING OVER STEERING COLUMN AND PASSENGER SIDE AIR BAG.
NHTSA ODI #11270028
138,627 miles · Sep 16, 2019
Electronic Stability Control (esc)Service BrakesCrash
JULY 16TH, 2019 MY 2013 CHEVROLET TAHOE LTZ WAS INVOLVED IN AN ACCIDENT OF TOTAL LOSS. TRAVEL SPEEDS WERE 30 MPH. IN ATTEMPTS TO STOP DUE TO VEHICLES TRAVELING IN FRONT OF MINE HAD COME TO ABRUPT STOPS MY BRAKES FAILED TO PROVIDE ADEQUATE STOPPING WHILE STRAIGHT LINE STEERING. THUS I WAS FORCED TO STEER LEFT TO AVOID COLLISION. …
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JULY 16TH, 2019 MY 2013 CHEVROLET TAHOE LTZ WAS INVOLVED IN AN ACCIDENT OF TOTAL LOSS. TRAVEL SPEEDS WERE 30 MPH. IN ATTEMPTS TO STOP DUE TO VEHICLES TRAVELING IN FRONT OF MINE HAD COME TO ABRUPT STOPS MY BRAKES FAILED TO PROVIDE ADEQUATE STOPPING WHILE STRAIGHT LINE STEERING. THUS I WAS FORCED TO STEER LEFT TO AVOID COLLISION. MY BRAKES WERE QUICKLY APPLIED, MODERATE BRAKE PEDAL TRAVEL, BRAKES WERE SLOW TO RESPOND WITH MINIMAL BRAKING. THERE WAS COLLISION WITH THE VEHICLE IN FRONT OF ME, CLIPPING THEIR DRIVER SIDE REAR BUMPER TO MY PASSENGER SIDE FRONT CORNER FENDER PEALING IT BACK LIKE A CAN OPENER. THIS HAPPENED ON A STATE HWY. THE STABILITRAC INDICATOR AND SERVICE BRAKES HAD APPEARED ON AND OFF IN THE VEHICLES DIC INTERMITTENTLY OVER THE PAST MONTH. NO CODES PRESENT. THE VEHICLE HAD NEW BRAKES (ROTORS, PADS AND BRAKE FLUID), 43 DAYS PRIOR. IT HAD 138,627 MILES ON THE VEHICLE. 1) WE ARE LUCKY THERE WERE NO INJURIES RESULTING FROM THIS ACCIDENT. 2) FOR A VEHICLE THAT WAS PURCHASED FOR $61K AND PAID OFF, 6 YEARS LATER LOSSES 2/3 OF ITS PURCHASED VALUE. 3) HAVE NOW HAD TO PURCHASE A NEW VEHICLE AND BACK TO BEING $20K IN THE HOLE. I BELIEVE THAT THIS PROBLEM IS A DIRECT RESULT FROM THE CURRENT RECALL GM JUST ANNOUNCED THAT COVERS 2014-2018 CHEVROLET SUBURBAN AND TAHOE MODELS. GM STATES AS THE VEHICLE AGES, THE PUMP IN THE POWER-ASSIST BRAKES CAN PUT OUT LESS VACUUM THAN NEEDED, INCREASING STOPPING DISTANCE AND RICK OF A CRASH. NHTSA CAMPAIGN NUMBER: 19V645
NHTSA ODI #11255836
35,000 miles · Sep 16, 2019
Unknown Or Other
THE TOP OF THE DASHBOARD IS CRACKING IN MULTIPLE LOCATIONS. THE CRACKS ARE GETTING LONGER. THIS IS HAPPENING OVER TIME. NOTHING HAS BEEN DONE TO PROVOKE THIS.
NHTSA ODI #11255642
100,000 miles · Sep 12, 2019
Service Brakes
1- EVERY TIME I APPLY MY BRAKES, THEY VIBRATE, SPEED DOESN'T MATTER, I HAVE BEEN COMPLAINING TO MY HUSBAND ABOUT THIS FOR ABOUT 1 YEAR. 2- SOMETIMES WHEN I APPLY MY BRAKES THEN RELEASE THEM A LITTLE AND REAPPLY THE 2ND TIME IT FEELS LIKE I AM PRESSING AGAINST A BRICK WALL AND CAN'T PUSH THE BRAKES. I NOTICE THIS WHEN I AM GOIN…
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1- EVERY TIME I APPLY MY BRAKES, THEY VIBRATE, SPEED DOESN'T MATTER, I HAVE BEEN COMPLAINING TO MY HUSBAND ABOUT THIS FOR ABOUT 1 YEAR. 2- SOMETIMES WHEN I APPLY MY BRAKES THEN RELEASE THEM A LITTLE AND REAPPLY THE 2ND TIME IT FEELS LIKE I AM PRESSING AGAINST A BRICK WALL AND CAN'T PUSH THE BRAKES. I NOTICE THIS WHEN I AM GOING SUPER SLOW, PARKING LOT, STOP AND GO TRAFFIC, ETC.
NHTSA ODI #11254973
85,000 miles · Aug 28, 2019
Unknown Or Other
THE DASHBOARD OF THE VEHICLE HAS SEVERE CRACKS AROUND THE PASSENGER SIDE AIRBAG AS WELL AS THE DRIVER SIDE STEERING WHEEL. THE VEHICLE HAS BEEN WELL MAINTAINED AND NEVER BEEN IN A WRECK. I AM VERY CONCERNED THAT THE PLASTIC MAY BECOME PROJECTILES IN THE EVENT OF AN ACCIDENT. THE DEALERSHIP REFUSES TO ACKNOWLEDGE FAULT OR COVER R…
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THE DASHBOARD OF THE VEHICLE HAS SEVERE CRACKS AROUND THE PASSENGER SIDE AIRBAG AS WELL AS THE DRIVER SIDE STEERING WHEEL. THE VEHICLE HAS BEEN WELL MAINTAINED AND NEVER BEEN IN A WRECK. I AM VERY CONCERNED THAT THE PLASTIC MAY BECOME PROJECTILES IN THE EVENT OF AN ACCIDENT. THE DEALERSHIP REFUSES TO ACKNOWLEDGE FAULT OR COVER REPAIRS.
NHTSA ODI #11252017
30,000 miles · Aug 21, 2019
Unknown Or Other
CRACKED DASHBOARD ON RIGHT & LEFT SIDE AT PASSENGER AIRBAG.
NHTSA ODI #11245494
77,000 miles · Aug 2, 2019
Structure
THE DASH ON THIS VEHICLE HAS SEVER CRACKS IN 2 DIFFERENT PLACES. THE VEHICLE HAS NEVER BEEN WRECKED AND HAS BEEN VERY WELL MAINTAINED. THIS IS A KNOWN PROBLEM WITH CHEVROLET TAHOES. IT IS FORESEEABLE THAT INJURIES WOULD BE SIGNIFICANTLY INCREASED IN THE CASE OF A FRONT-END COLLISION SHOULD THE DASH COME COMPLETELY APART AND LEAV…
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THE DASH ON THIS VEHICLE HAS SEVER CRACKS IN 2 DIFFERENT PLACES. THE VEHICLE HAS NEVER BEEN WRECKED AND HAS BEEN VERY WELL MAINTAINED. THIS IS A KNOWN PROBLEM WITH CHEVROLET TAHOES. IT IS FORESEEABLE THAT INJURIES WOULD BE SIGNIFICANTLY INCREASED IN THE CASE OF A FRONT-END COLLISION SHOULD THE DASH COME COMPLETELY APART AND LEAVE SHARP EDGES EXPOSED.
NHTSA ODI #11241233
42,000 miles · Jun 22, 2019
Unknown Or Other
DASH BOARD IS CRACKED AROUND PASSENGER SIDE AIRBAG AND DRIVER SIDE STEERING WHEEL. CHEVROLET DEALER REFUSED TO REPLACE IT EVEN UNDER EXTENDED WARRANTY. IF I AM EVER IN A ACCIDENT THAT BAG DEPLOYS, PIECES OF THE DASHBOARD WILL BECOME PROJECTILES. I ESCALATED WITH AND GM WITH NO REPLY.
NHTSA ODI #11221900
44,500 miles · May 7, 2019
Structure
I WAS DRIVING AT ABOUT 45 MPH AND HEARD A RATTLE COMING FROM MY DASHBOARD. THE VENT NEAR THE WINDSHIELD WAS VISIBLY VIBRATING. I THEN NOTICED A CRACK EXTENDING FROM THE CORNER OF THE AIRBAG COVER TO THE VENT. THE DEALER SAID THAT THIS HAPPENS ON SOME MODELS/YEAR. THIS IS MY THIRD TAHOE IN OVER 20 YEARS AND IT HASN'T HAPPENED BEF…
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I WAS DRIVING AT ABOUT 45 MPH AND HEARD A RATTLE COMING FROM MY DASHBOARD. THE VENT NEAR THE WINDSHIELD WAS VISIBLY VIBRATING. I THEN NOTICED A CRACK EXTENDING FROM THE CORNER OF THE AIRBAG COVER TO THE VENT. THE DEALER SAID THAT THIS HAPPENS ON SOME MODELS/YEAR. THIS IS MY THIRD TAHOE IN OVER 20 YEARS AND IT HASN'T HAPPENED BEFORE. THE VIBRATION IS GOING TO MAKE THE CRACK WORSE AND THE DASHBOARD WILL START TO BREAK APART. I BELIEVE THAT THE AIRBAG COMPARTMENT IS ALSO AT RISK.
NHTSA ODI #11205999
Official recalls
4Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Jan 2, 2013
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence & remedy
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Additional source detail variants (2)
Power Train:automatic Transmission
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Steering:column LOCKING:ANTI-THEFT Device
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗