NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
232 reports100,000 miles · Jan 8, 2019
Structure
DASHBOARD CRACKING CAN RESULT IN STRUCTURAL INTEGRITY ISSUES THAT CAN RESULT IN THE CREATION OF PROJECTILES IN THE INSTANCE OF A COLLISION, AIRBAGS BEING UNABLE TO PROPERLY DEPLOY, ETC. ALMOST ALL GM VEHICLES IN THIS MODEL YEAR RANGE HAVE THIS ISSUE; IS OF WIDESPREAD CONCERN. I JUST PURCHASED THIS CAR AND AM WORRIED THAT IF I W…
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DASHBOARD CRACKING CAN RESULT IN STRUCTURAL INTEGRITY ISSUES THAT CAN RESULT IN THE CREATION OF PROJECTILES IN THE INSTANCE OF A COLLISION, AIRBAGS BEING UNABLE TO PROPERLY DEPLOY, ETC. ALMOST ALL GM VEHICLES IN THIS MODEL YEAR RANGE HAVE THIS ISSUE; IS OF WIDESPREAD CONCERN. I JUST PURCHASED THIS CAR AND AM WORRIED THAT IF I WERE EVER TO BE IN AN ACCIDENT, MY SAFETY WOULD BE JEOPARDIZED.
NHTSA ODI #11165856
Mileage unknown · Dec 16, 2018
Air BagsStructureUnknown Or Other
CRACKING IN THE DASHBOARD THAT HAS CARRIED INTO THE AIRBAG SECTION OF THE DASH THAT PREVENTED DEPLOYMENT IN AN ACCIDENT ON BOTH PASSENGER AND DRIVER SIDES OF DASH
NHTSA ODI #11161852
60,000 miles · Dec 4, 2018
Air Bags
CRACK IN DASH ADJACENT TO THE PASSENGER AIRBAG. CONCERN DASH WOULD SHATTER IF AIR BAG DEPLOYS.
NHTSA ODI #11155986
114,212 miles · Dec 1, 2018
Structure
SPLIT DASH AT CORNER OF PASSENGER AIR BAG
NHTSA ODI #11155312
Mileage unknown · Nov 28, 2018
Air BagsUnknown Or Other
THE DASHBOARD HAS CRACKED IN MY 2013 CHEVROLET TAHOE PUTTING THE PASSENGER AT RISK DURING AN ACCIDENT. SINCE THE CRACK RUNS DOWN TO THE AIRBAG IT COULD POSSIBLE SHATTER THE PLASTIC AND DAMAGE PASSENGERS. I HAVE FOUND THIS TO BE A VERY COMMON ISSUE AND THAT INJURIES HAVE OCCURRED DUE TO THIS UNSAFE DASH. THIS NEEDS TO BE A SAFETY…
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THE DASHBOARD HAS CRACKED IN MY 2013 CHEVROLET TAHOE PUTTING THE PASSENGER AT RISK DURING AN ACCIDENT. SINCE THE CRACK RUNS DOWN TO THE AIRBAG IT COULD POSSIBLE SHATTER THE PLASTIC AND DAMAGE PASSENGERS. I HAVE FOUND THIS TO BE A VERY COMMON ISSUE AND THAT INJURIES HAVE OCCURRED DUE TO THIS UNSAFE DASH. THIS NEEDS TO BE A SAFETY RECALL FOR THE SAFETY OF THE DRIVERS AND PASSENGERS.
NHTSA ODI #11154536
70,000 miles · Nov 23, 2018
Electrical SystemElectronic Stability Control (esc)Service Brakes
TRACTION CONTROL AND STABILITY TRAK LIGHTS COME ON WHILE DRIVING, COMMON PROBLEM WITH ALOT CHEVROLET TRUCKS SUV AND CARS. I HAD 2005 TAHOE PREVIOUSLY AND THE SAME PROBLEM WAS OCCURRING.
NHTSA ODI #11153380
97,708 miles · Oct 23, 2018
Electronic Stability Control (esc)Unknown Or Other
MY TRACTION AND STABILITRAK SYSTEM WILL HAVE RANDOM ALERTS THAT WILL GO ON AND OFF FOR NO REASON. MY DASH HAS ALSO CRACKED BY FRONT PASSENGER AIRBAG AND MY FRONT DRIVER'S SIDE AND NOW MAKES CRACKING NOISES AT TIMES AND NOW RATTLES WHEN DRIVING.
NHTSA ODI #11142180
55,000 miles · Oct 18, 2018
Unknown Or Other
CRACKED DASHBOARD
NHTSA ODI #11141342
Mileage unknown · Sep 26, 2018
Unknown Or Other
I OWN A 2013 CHEVY TAHOE AND OUT OF NO WHERE THE DASH BOARD CRACKED AROUND THE PASSENGER AIR BAG. WITHIN A DAY THE CRACK MADE THE DASHBOARD DROP AND NOW HAS SPREAD WITHIN A WEEK TO ABOVE THE STEERING COLUMN. AS THIS RELATES TO THE AIRBAG, I CONSIDER IT A SAFETY HAZARD AND A DEFECT. I CAN PROVIDE PHOTOS IF APPROPRIATE.
NHTSA ODI #11131741
55,000 miles · Sep 18, 2018
Structure
THE DASHBOARD HAS A CRACK FROM THE WINDSHIELD AND IS SPREADING TOWARD THE STEERING COLUMN(ABOUT 8-10 INCH CRACK). THERE IS ALSO A SMALL CRACK NEAR THE AIRBAG ON THE PASSENGER SIDE. WE FIRST NOTICED THE CRACK IN AUGUST/2017. WE WERE TOLD OUR EXTENDED WARRANTY WOULD NOT COVER THE BILL. WHEN WE FIRST NOTICED THE CRACK WAS ABOUT …
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THE DASHBOARD HAS A CRACK FROM THE WINDSHIELD AND IS SPREADING TOWARD THE STEERING COLUMN(ABOUT 8-10 INCH CRACK). THERE IS ALSO A SMALL CRACK NEAR THE AIRBAG ON THE PASSENGER SIDE. WE FIRST NOTICED THE CRACK IN AUGUST/2017. WE WERE TOLD OUR EXTENDED WARRANTY WOULD NOT COVER THE BILL. WHEN WE FIRST NOTICED THE CRACK WAS ABOUT 4 INCHES. IT HAS NOW GROWN CLOSE TO 8-10 INCHES.
NHTSA ODI #11130270
Official recalls
4Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Jan 2, 2013
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence & remedy
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Additional source detail variants (2)
Power Train:automatic Transmission
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Steering:column LOCKING:ANTI-THEFT Device
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗