NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
360 reports140,000 miles · Jun 27, 2014
Steering
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH WHILE TOWING A TRAILER, THE TRAILER BRAKES MALFUNCTIONED CAUSING THE WHEELS TO LOCK AND BLOWING THE TRAILER FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN H…
Read full complaint
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH WHILE TOWING A TRAILER, THE TRAILER BRAKES MALFUNCTIONED CAUSING THE WHEELS TO LOCK AND BLOWING THE TRAILER FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN HARNESS WAS UNDERSIDE CAUSING ONE OF THE WIRES TO BURN OUT. AS A RESULT, THE WIRING HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 250,000. UPDATED 08/11/2014*LJ
NHTSA ODI #10606400
185,000 miles · Sep 20, 2013
Service Brakes
NOVEMBER 2010, I WENT TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO STOP USING THE PARKING BRAKE, BUT WAS VERY CLOSE TO REAR-ENDING A CARLOAD OF PEOPLE. I HAD THE TRUCK TOWED TO A REPAIR SHOP. THE MECHANIC TOLD ME THAT THE FRONT BRAKE LINE HAD RUSTED OUT BECAUSE IT WAS MOUNTED AT THE FACTORY TO THE FRONT AXLE ON THIS…
Read full complaint
NOVEMBER 2010, I WENT TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO STOP USING THE PARKING BRAKE, BUT WAS VERY CLOSE TO REAR-ENDING A CARLOAD OF PEOPLE. I HAD THE TRUCK TOWED TO A REPAIR SHOP. THE MECHANIC TOLD ME THAT THE FRONT BRAKE LINE HAD RUSTED OUT BECAUSE IT WAS MOUNTED AT THE FACTORY TO THE FRONT AXLE ON THIS 4-WHEEL DRIVE TRUCK CAUSING IT TO VIBRATE AND COLLECT DEBRIS ON IT LEADING TO A PREMATURE FAILURE DUE TO RUST. IN DECEMBER 2012, AGAIN WHEN I WENT TO STOP FROM ABOUT 55 MPH ON THE FREEWAY, THE BRAKE PEDAL AGAIN WENT ALMOST COMPLETELY TO THE FLOOR, BUT AGAIN I WAS ABLE TO STOP BEFORE HITTING ANOTHER VEHICLE BY USING THE PARKING BRAKE AND RUNNING UP ON THE SHOULDER OF THE FREEWAY. THE MECHANIC TOLD ME THAT THIS TIME THE REAR BRAKE LINE HAD RUSTED OUT AT THE "T - INTERSECTION" WHERE THE BRAKE LINE RUNS FROM THE FRONT MASTER CYLINDER TO THE REAR AXLE AND SPLITS INTO 2 LINES AT THE T INTERSECTION. THE MECHANIC TOLD ME THAT THIS WAS A VERY COMMON PROBLEM ON THESE TRUCKS AS IT WAS A BAD DESIGN, BECAUSE THE T LAYS IN A RECESSED HOLDER ATTACHED TO THE REAR AXLE, ALLOWING DIRT, SALT AND WETNESS TO ACCUMULATE IN THIS AREA AND CAUSE PREMATURE RUST AND FAILURE OF THE BRAKE LINES. THIRD, LAST WEEK, WHILE DRIVING, I NOTICED A RAW GAS SMELL AND STOPPED THE VEHICLE. AGAIN I HAD TO HAVE IT TOWED AS GAS WAS POURING OUT OF THE FUEL LINE BY THE GAS FILTER ON THE DRIVER'S SIDE REAR WHEEL. THIS WAS TOWED TO A DIFFERENT MECHANIC'S REPAIR SHOP WHO AGAIN SHOWED ME THAT THE METAL FUEL LINE HAD RUSTED OUT DUE TO ITS BEING MOUNTED TO THE FRAME RAIL, CAUSING SALT, DIRT AND DEBRIS TO ACCUMULATE THERE ALSO. HE WARNED ME THAT THESE TRUCKS FREQUENTLY CATCH FIRE WHEN THESE HIGH PRESSURE FUEL INJECTION LINES RUST OUT. HE SAID HE HAD SEEN 5 OF THESE TRUCKS BURNED IN JUST THE LAST 2 YEARS AT HIS SMALL SHOP.PLEASE HELP. THESE TRUCKS ARE INHERENTLY DANGEROUSLY DESIGNED TO FAIL. *TR
NHTSA ODI #10544573
240,000 miles · Sep 3, 2013
Fuel/propulsion SystemFire
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE FUEL PUMP OVER HEATED, MELTED, AND DESTROYED THE CONNECTORS. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
NHTSA ODI #10538636
174,231 miles · Sep 11, 2011
Service Brakes, Hydraulic
WHILE DRIVING THROUGH THE NEIGHBORHOOD AT 35 MPH, THE POSTED SPEED, WE LOST BRAKE CONTROL OF THE VEHICLE WHEN THE SERVICE BRAKE WAS APPLIED APPROACHING AN INTERSECTION WITH A STOP SIGN. WE WERE UNABLE TO STOP THE VEHICLE WHICH ENTERED THE INTERSECTION AND PASSED ALL OF THE WAY THROUGH IT. THE BRAKE PEDAL WAS TO THE FLOOR AND NOT…
Read full complaint
WHILE DRIVING THROUGH THE NEIGHBORHOOD AT 35 MPH, THE POSTED SPEED, WE LOST BRAKE CONTROL OF THE VEHICLE WHEN THE SERVICE BRAKE WAS APPLIED APPROACHING AN INTERSECTION WITH A STOP SIGN. WE WERE UNABLE TO STOP THE VEHICLE WHICH ENTERED THE INTERSECTION AND PASSED ALL OF THE WAY THROUGH IT. THE BRAKE PEDAL WAS TO THE FLOOR AND NOT WORKING PROPERLY. FORTUNATELY FOR ALL THERE WERE NO OTHER VEHICLES ( OR PEDESTRIANS) IN THIS INTERSECTION AS WE WOULD HAVE CERTAINLY HIT THEM. IT APPEARS THE BRAKE LINE(S) ON THE K2500 SUBURBAN HAVE RUSTED THROUGH IN AN AREA THAT IS DIFFICULT TO SEE WHERE THEY GO THROUGH THE FRAME AND BLEW OUT AT THIS CRITICAL MOMENT. THE DEALER IS UNWILLING TO TAKE ANY RESPONSIBILITY FOR THE REPAIR AS THE VEHICLE IS OUT OF FACTORY WARRANTY. WHEN WE PURCHASED THE VEHICLE THEY DID NOT TELL US THE BRAKES COULD ONLY BE RELIED UPON FOR THE TIME THE TRUCK IS UNDER WARRANTY. THIS COULD HAVE BEEN A SERIOUS, POSSIBLY DEADLY OUTCOME SINCE WE TOW A TRAILER WITH THE TRUCK ON THE HIGHWAY. I UNDERSTAND THIS IS ACTUALLY A COMMON OCCURRENCE WITH THESE CHEVROLET AND GMC TRUCKS. WHY IS THERE NO RECALL GIVEN THE POTENTIAL DEADLY POSSIBILITIES? TOYOTA WAS IN THE NEWS ABOUT THEIR UNEXPECTED ACCELERATION ISSUE BUT WE HAVE HEARD NOTHING ABOUT THIS UNEXPECTED LOSS OF BRAKING ISSUE? WHY IS THAT? IS NOT BEING ABLE TO STOP NOT A PROBLEM FOR THE NHTSA? *TR
NHTSA ODI #10424654
179,000 miles · Aug 25, 2010
Power Train
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 55 MPH WHEN THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP INTERMITTENTLY PRIOR TO THE FAILURE. THE DEALER ADVISED THAT THE TRANSMISSION HAD FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABL…
Read full complaint
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 55 MPH WHEN THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP INTERMITTENTLY PRIOR TO THE FAILURE. THE DEALER ADVISED THAT THE TRANSMISSION HAD FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 179,000.
NHTSA ODI #10351780
190,000 miles · Feb 12, 2008
Service Brakes, HydraulicCrash
TL*THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT CRASHED INTO ANOTHER VEHICLE. BOTH VEHICLES WERE DAMAGED, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MECHANIC STATED THAT THE ABS SENSORS WERE CORRODED AND ADVISED THE CONTACT TO DISABLE THE ABS…
Read full complaint
TL*THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT CRASHED INTO ANOTHER VEHICLE. BOTH VEHICLES WERE DAMAGED, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MECHANIC STATED THAT THE ABS SENSORS WERE CORRODED AND ADVISED THE CONTACT TO DISABLE THE ABS. THERE WERE NO WARNING LIGHTS PRESENT. THE CONTACT DOES NOT PLAN TO HAVE THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000 AND CURRENT MILEAGE WAS 191,700. UPDATED 4/2/08 *CN THE CONSUMER STATED CAN PROVIDE A LIST OF WITH OTHER CONSUMERS WITH SIMILAR DEFECTS. UPDATED 04/02/08 *TR
NHTSA ODI #10218347
Mileage unknown · Dec 1, 2006
Engine And Engine CoolingFire
1996 SUBURBAN CAUGHT ON FIRE DURING TRANSPORT DUE TO A MECHANICAL FAILURE. *TS *NM
NHTSA ODI #10175389
Mileage unknown · Jun 20, 2006
Air BagsCrash
FROM: DAVID B PARKER COMMENTS: IN A CRASH ON 5/27/06 WHERE ANOTHER DRIVER PULLED OUT IN FRONT OF ME AND I HIT HIM AT APPROXIMATELY 45 MPH OR SLIGHTLY BELOW THE DRIVER'S SIDE AIRBAG IN MY 1996 CHEVY. SUBURBAN 1500 LT. IF THIS IS A KNOWN PROBLEM, PLEASE ADD THIS TO YOUR DATABASE; IF NOT YOU MAY WANT TO INVESTIGATE OTHER SUCH MO…
Read full complaint
FROM: DAVID B PARKER COMMENTS: IN A CRASH ON 5/27/06 WHERE ANOTHER DRIVER PULLED OUT IN FRONT OF ME AND I HIT HIM AT APPROXIMATELY 45 MPH OR SLIGHTLY BELOW THE DRIVER'S SIDE AIRBAG IN MY 1996 CHEVY. SUBURBAN 1500 LT. IF THIS IS A KNOWN PROBLEM, PLEASE ADD THIS TO YOUR DATABASE; IF NOT YOU MAY WANT TO INVESTIGATE OTHER SUCH MODELS. I DO HAVE PHOTOS OF THE AFTERMATH OF THE CRASH BUT WAS NOT ABLE TO ATTACH THEM HERE. *JB
NHTSA ODI #10160219
12,000 miles · May 8, 2006
Fuel System, Other
CONSUMER 1996 SUBURBAN CONVENTIONAL CAB FUEL INJECTION PUMP FAILED AT 12,000 - 22,000 MILES. VEHICLE ENGINE ALSO REVVED BY APPLYING BRAKE PEDAL. *TS *JB
NHTSA ODI #10157351
80,000 miles · Mar 16, 2006
Engine And Engine CoolingFuel System, DieselFuel System, Other
ENGINE STOPS RUNNING WITH NO WARNING. THIS CAN OCCUR WHILE IDLING, ACCELERATING, CRUISE SPEED, ANY TIME OF YEAR, ANY WEATHER CONDITION. SOMETIMES IT WILL RESTART BY SHIFTING TO N AND RE-CYCLING IGNITION SWITCH WITHOUT HAVING TO STOP OR LEAVE ROAD. SOMETIMES, AS IS THE PRESENT CASE, IT WILL NOT RESTART. I HAVE OWNED THIS VEHICLE …
Read full complaint
ENGINE STOPS RUNNING WITH NO WARNING. THIS CAN OCCUR WHILE IDLING, ACCELERATING, CRUISE SPEED, ANY TIME OF YEAR, ANY WEATHER CONDITION. SOMETIMES IT WILL RESTART BY SHIFTING TO N AND RE-CYCLING IGNITION SWITCH WITHOUT HAVING TO STOP OR LEAVE ROAD. SOMETIMES, AS IS THE PRESENT CASE, IT WILL NOT RESTART. I HAVE OWNED THIS VEHICLE SINCE NEW. THIS HAS BEEN AN ONGOING PROBLEM BEGINNING AT 80,000 MI. MANUFACTURER EXTENDED WARRANTY TO 120,000 MILES, HAS CONTINUED BEYOND WARRANTY PERIOD AND IS A SOURCE OF SAFETY CONCERN. THIS HAS OCCURRED ON INTERSTATE HIGHWAYS, IN THE MIDDLE OF BUSY (HIGH SPEED INTERSECTIONS). DEALER PERFORMED NUMEROUS ATTEMPTS TO FIX PROBLEM, BUT THEY CONTINUED. I HAVE HAD THIS VEHICLE TO THE DEALER MORE TIMES THAN I CAN COUNT. I HAVE HAD ASSISTANCE FROM OTHER PROFESSIONAL SOURCES (AFTER THE WARRANTY PERIOD WAS OVER AND WAS CONVINCED THAT DEALER/MFG. COULD NOT OR WOULD NOT FIX THE PROBLEM. I HAVE REPLACED FUEL INJECTION PUMP 2 TIMES MINIMUM, HAVE REPLACED PMD/FSD AT LEAST 5 TIMES, REPLACED AUXILIARY/LIFT PUMP TWO TIMES, HAVE DRAINED AND CLEANED FUEL TANK 2 TIMES. MOST RECENT INJECTION PUMP REPLACEMENT WAS IN AUG/SEPTEMBER 05 (7000 MILES AGO). I HAVE SPENT AT LEAST $5000 TRYING TO FIX THIS PROBLEM. ENGINE STOPPED LAST MONDAY AND WILL NOT RESTART. AM SURPRISED NO COMPLAINT HAS BEEN FILED BEFORE NOW.*JB
NHTSA ODI #10152834
NHTSA investigations
7EA02006 · Windshield Wiper Failure
Opened May 31, 2002 · Closed Jul 23, 2003
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
Additional source detail variants (2)
Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
EA00024 · Headlight
Opened Sep 26, 2000 · Closed Dec 21, 2001
Status: closed (inferred from source dates) · Exterior Lighting
No summary supplied.
EA00013 · Battery Leaks Acid
Opened May 2, 2000 · Closed Jun 28, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
DP00001 · Oem Hitch Receiver Platform Cracking
Opened Jan 31, 2000 · No close date supplied
Status: open (inferred from source dates) · Equipment
THE PETITION ALLEGES THAT CRACKS IN THE HITCH RECEIVER PLATFORM MAY LEAD TO SEPARATION OF THE TRAILER AND LOSS OF STEERING CONTROL
EA97007 · Steering Shaft Separations
Opened Apr 17, 1997 · Closed Mar 12, 1998
Status: closed (inferred from source dates) · Steering
COUPLING BOLTS, JOINING THE STEERING SHAFT, MAY SEPARATE.IN SOME CASES, TOTAL UNFORESEEN, LOSS OF STEERING CONTROL MAY RESULT.
PE96076 · Steering Shaft Separations
Opened Dec 18, 1996 · Closed Apr 17, 1997
Status: closed (inferred from source dates) · Steering
BOLT IN THE COUPLING, JOINING THE UPPER INTERMEDIATE AND STEERING COLUMN SHAFTS, FALLS OUT.TOTAL LOSS OF STEERING OCCURS WHEN THE SHAFTS THEN SEPARATE.
EA95026 · Poor Brake Performance
Opened Sep 20, 1995 · Closed Sep 20, 2001
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
POOR PERFORMANCE OF ABS BRAKES