Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
60–25K
1925–50K
4050–75K
5075–100K
31100–150K
21150K+
167 reports with mileage · 15 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports4 fire reports2 injury reports
What owners actually said
182 reports
26,000 miles · Mar 22, 2008
Steering
KNOCKING NOISE WHILE DRIVING AT SLOW SPEED SEEMS TO BE COMING FROM THE STEERING SYSTEM. MY BROTHER HAD A 2004 CHEVY ALSO AND IT HAPPENED TO HIS VEHICLE ALSO. THIS HAS BEEN GOING ON FOR OVER A YEAR. BECAUSE THE VEHICLE IS NOT UNDER THE 36 K WARRANTY THE DEALER WILL NOT REPAIR THIS. I AM SURE THIS IS OCCURRING IN OTHER 2004 CHEVY …
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KNOCKING NOISE WHILE DRIVING AT SLOW SPEED SEEMS TO BE COMING FROM THE STEERING SYSTEM. MY BROTHER HAD A 2004 CHEVY ALSO AND IT HAPPENED TO HIS VEHICLE ALSO. THIS HAS BEEN GOING ON FOR OVER A YEAR. BECAUSE THE VEHICLE IS NOT UNDER THE 36 K WARRANTY THE DEALER WILL NOT REPAIR THIS. I AM SURE THIS IS OCCURRING IN OTHER 2004 CHEVY SUBURBANS. *TR
NHTSA ODI #10222020
45,000 miles · Mar 14, 2008
Electrical System
STARTED SUDDENLY.. SPEEDOMETER REGISTERING MUCH GREATER SPEED(S) THAN ACTUAL SPEED. EVEN OFF/PARKED REGISTERING IN EXCESS OF 80 MPH. RPM GAUGE WAS STICKING ON & OFF BUT ALL OTHER GAUGES AS OF NOW SEEM TO BE FUNCTIONING PROPERLY. *TR
NHTSA ODI #10221186
Mileage unknown · Mar 12, 2008
Unknown Or Other
MULTIPLE COMPLAINTS. - TACHOMETER DOES NOT WORK CORRECTLY - DOES NOT WORK SOME OF THE TIMES; WILL STICK IN DIFFERENT PLACES, ETC; DATE OF FAILURE: FEB 2008 - STEERING COLUMN HAS AUDIBLE/PHYSICAL THUMBING/BANGING WHEN TURNING LEFT OR RIGHT - DATE OF FAILURE: 02/01/2008 (32,000 MILES); - A/C SOMETIMES GOES TO BLOWING HEAT - W…
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MULTIPLE COMPLAINTS. - TACHOMETER DOES NOT WORK CORRECTLY - DOES NOT WORK SOME OF THE TIMES; WILL STICK IN DIFFERENT PLACES, ETC; DATE OF FAILURE: FEB 2008 - STEERING COLUMN HAS AUDIBLE/PHYSICAL THUMBING/BANGING WHEN TURNING LEFT OR RIGHT - DATE OF FAILURE: 02/01/2008 (32,000 MILES); - A/C SOMETIMES GOES TO BLOWING HEAT - WHEN TURNED OFF AND ON IT WILL SWITCH TO A/C - NOT ALWAYS - SOMETIMES TURNING AUTO OFF AND THEN ON WILL FIX PROBLEM - DATE OF FAILURE FIRST NOTICED 06/01/2006; - DRIVER SIDE SEAT HEATER - WHEN I TURN IT ON I SMELL ELECTRICAL WIRES BURNING - DATE OF FAILURE - 03/06/08; - A/C - THERE IS A HIGH PITCHED NOISE (LIKE VACUUM) COMING FROM THE RIGHT REAR OF THE VEHICLE WHEN A/C IS ON AND THE AUTO IS AT IDLE - DOES NOT DO IT ALWAYS - THIS NOISE IS VERY AUDIBLE INSIDE AND OUTSIDE OF VEHICLE - DATE OF FAILURE: 09/26/2005; *TR
NHTSA ODI #10220981
85,000 miles · Mar 8, 2008
Power Train
2004 CHEVY SUBURBAN 1500 4WD NORMAL DRIVING SECONDARY ROADS. AFTER STOPPING AT A STOP LIGHT THE VEHICLE TRANSMISSION SHIFTED NORMALLY THROUGH SECOND GEAR. IMMEDIATELY AND WITHOUT WARNING THE 2-3 SHIFT RESULTED IN SEVERE SLIPPAGE. THERE WAS NO NOISE, NO FLUID LEAKS OF ANY KIND AND NO FLUID CONTAMINATION. THE VEHICLE HAS BEEN S…
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2004 CHEVY SUBURBAN 1500 4WD NORMAL DRIVING SECONDARY ROADS. AFTER STOPPING AT A STOP LIGHT THE VEHICLE TRANSMISSION SHIFTED NORMALLY THROUGH SECOND GEAR. IMMEDIATELY AND WITHOUT WARNING THE 2-3 SHIFT RESULTED IN SEVERE SLIPPAGE. THERE WAS NO NOISE, NO FLUID LEAKS OF ANY KIND AND NO FLUID CONTAMINATION. THE VEHICLE HAS BEEN SERVICED BY THE SELLING DEALER AND HAS HAD THE TRANSMISSION FLUID CHANGED AN TWO OCCASIONS BY THE DEALER. A NUMBER OF COMPLAINTS ABOUT ERRATIC TRANSMISSION SHIFTS AND BEHAVIORS WERE NOTED EACH TIME THE VEHICLE WAS BROUGHT IN FOR ROUTINE MAINTENANCE AND SCHEDULED SERVICE. EACH TIME THE DEALERSHIP WAS UNABLE TO REPLICATE THE PROBLEMS COMPLAINED ABOUT. UPON RETURNING THE VEHICLE TO THE SELLING DEALER AND AUTHORIZING REMOVAL AND TEAR-DOWN OF THE TRANSMISSION WE WERE TOLD IT WAS COMPLETELY DESTROYED AND NEEDED COMPLETE REBUILDING. THE VEHICLE WAS PHRASED NEW, HAS HAD ONE DRIVER, NEVER TOWED ANYTHING, HAS HAD COMPLETE AND TIMELY SERVICE BY THE SELLING DEALER. THE MILEAGE AT THE TIME OF FAILURE WAS 85,000. WE HAD A GM EXTENDED WARRANTY WHICH EXPIRED AT 75,000. THE DEALER WON'T COVER IT AND AFTER ASKING THEM TO CONTACT THE CHEVY ZONE OFFICE TO SEEK SOME SUPPORT, I WAS TOLD THAT WAS DENIED. WHEN I ASKED FOR THAT DENIAL IN WRITING THE DEALERSHIP SAID THAT THE ZONE OFFICIAL REFUSED TO DO SO. THEY ARE SEEKING BETWEEN $2800 - $3,400.00 FOR REPAIR OF THE VEHICLE. *TR
NHTSA ODI #10220452
130,080 miles · Feb 13, 2008
Fuel System, Gasoline
ON TUESDAY, JANUARY 29, 2008, I WAS DRIVING MY 2004 CHEVROLET SUBURBAN ON I-285 IN ATLANTA, GA. WHEN THE FUEL PUMP FAILED. I-285 IS AN EXTREMELY CONGESTED , SIX LANE WIDE, DANGEROUS ROADWAY. SUDDEN LOSS OF POWER EXPOSED ME AND 18 YEAR OLD DAUGHTER TO POSSIBLE CATASTROPHIC VEHICLE COLLISION. ALTHOUGH THIS VEHICLE HAS 130,000 M…
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ON TUESDAY, JANUARY 29, 2008, I WAS DRIVING MY 2004 CHEVROLET SUBURBAN ON I-285 IN ATLANTA, GA. WHEN THE FUEL PUMP FAILED. I-285 IS AN EXTREMELY CONGESTED , SIX LANE WIDE, DANGEROUS ROADWAY. SUDDEN LOSS OF POWER EXPOSED ME AND 18 YEAR OLD DAUGHTER TO POSSIBLE CATASTROPHIC VEHICLE COLLISION. ALTHOUGH THIS VEHICLE HAS 130,000 MILES, IT IS METICULOUSLY MAINTAINED TO AVOID JUST THE VERY SITUATION THAT HAPPENED. THERE WAS ABSOLUTELY NO WARNING OF IMPENDING POWER LOSS. THE VEHICLE WAS TOWED TO DALTON, GA. ( ABOUT 90 MILES NORTH OF ATLANTA) AND THE FUEL PUMP WAS REPLACED. I HAVE HAD NO DRIVABILITY ISSUES SINCE. I HAVE OWNED THE VEHICLE SINCE 2004 AND PURCHASED IT WITH 4000 MILES. *TR
NHTSA ODI #10217965
Mileage unknown · Feb 11, 2008
Electrical System
MY 2004 CHEVY SUBURBAN SPEEDOMETER IS MALFUNCTIONING, SOMETIMES IT WORKS OTHER TIMES IT DOES NOT MOVE OR IS INDICATING THE INCORRECT SPEED. *TR
NHTSA ODI #10217750
60,000 miles · Feb 5, 2008
Seats
THE SLIDE ASSEMBLY UNDER THE 2ND SEAT, DOES NOT WORK, SO THAT PASSENGERS CANNOT EASILY CLIMB INTO THE BACK SEAT. *TR
NHTSA ODI #10217033
61,000 miles · Feb 5, 2008
Seat Belts
THE MIDDLE SEAT BELT IN 2ND SEAT, WILL NEITHER RETRACT NOR PULL OUT. IT IS COMPLETELY STUCK. THE DEALERSHIP WILL CHARGE 263.00 TO FIX. WE ARE UNABLE TO USE THAT SEAT. *TR
NHTSA ODI #10217032
36,000 miles · Jan 30, 2008
Steering
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE INTERMEDIATE STEERING SHAFT BEGAN MAKING NOISE WHEN THE WHEEL WAS TURNED LEFT OR RIGHT. THE DEALER STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED AND THEY MADE THE REPLACEMENT. THE CURRENT MILEAGE WAS 36,966 AND FAILURE MILEAGE WAS 36,000. UPDATED 02-12-08 *BF U…
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TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE INTERMEDIATE STEERING SHAFT BEGAN MAKING NOISE WHEN THE WHEEL WAS TURNED LEFT OR RIGHT. THE DEALER STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED AND THEY MADE THE REPLACEMENT. THE CURRENT MILEAGE WAS 36,966 AND FAILURE MILEAGE WAS 36,000. UPDATED 02-12-08 *BF UPDATED 02/12/08 *TR
NHTSA ODI #10216501
56,001 miles · Jan 16, 2008
Electrical System
ANOTHER 2004 CHEVROLET SUBURBAN SPEEDOMETER FAILURE. IT WENT TO 60MPH WHEN I WAS STOPPED, THEN PAST 120MPH AND STUCK THERE. NOW IS COMPLETELY INOPERABLE STUCK AT 120MPH. *TR
NHTSA ODI #10215193
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 Chevrolet Suburban 1500 Problems, Complaints & Recalls | Skip That Year