NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
139 reports26,000 miles · Jul 2, 2024
Electrical System
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake lights became inoperable. The service trailer brake system warning light was illuminated. The vehicle was taken to the dealer several times; however, the failure could not be duplic…
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The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake lights became inoperable. The service trailer brake system warning light was illuminated. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the trailer was replaced with another trailer; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.
NHTSA ODI #11598376
Mileage unknown · Jul 1, 2024
Unknown Or Other
Trailer brake controller repeatedly failed. The TBC would turn on and off randomly, the trailer we were towing then had no trailer brakes. This has aTSB associated with it, but this is a safety issue and should be a safety recall. The TSB is 23-NA-149. I am a mechanical engineer and my wife is a software engineer and we spent ma…
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Trailer brake controller repeatedly failed. The TBC would turn on and off randomly, the trailer we were towing then had no trailer brakes. This has aTSB associated with it, but this is a safety issue and should be a safety recall. The TSB is 23-NA-149. I am a mechanical engineer and my wife is a software engineer and we spent many hours troubleshooting this on the road away from home. GM must be compelled to elevate this to a Recall as the condition of no trailer brakes can lead to a crash and deaths. Thank you.
NHTSA ODI #11598064
Mileage unknown · Jul 1, 2024
Power Train
Issues with transmission when taking off at times stays on 2 or 3 gear. When arriving at a yield/ stop and take off again gives a kick/ jerk when take off
NHTSA ODI #11597985
Mileage unknown · Jun 9, 2024
Electrical SystemService BrakesSteering
Charging system failed The system failed with no warning, we were traveling on a country curvy road and about to descend a grade. With the charging system failure, the truck lost power to brakes and steering. It's at the dealer, being inspected etc. No warning lights or message until the failure occured, then a battery light …
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Charging system failed The system failed with no warning, we were traveling on a country curvy road and about to descend a grade. With the charging system failure, the truck lost power to brakes and steering. It's at the dealer, being inspected etc. No warning lights or message until the failure occured, then a battery light appeared and a charging system failed message.
NHTSA ODI #11593313
15 miles · Apr 29, 2024
Service Brakes
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brake failed to function as intended. The contact stated that the failure occurred while a trailer was connected to the truck. The vehicle was taken to the dealer; however, the c…
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The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brake failed to function as intended. The contact stated that the failure occurred while a trailer was connected to the truck. The vehicle was taken to the dealer; however, the contact was informed that there was no resolution. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15.
NHTSA ODI #11585777
Mileage unknown · Apr 25, 2024
Electrical SystemService Brakes
While towing our camper that has solar power our trailer brakes would randomly disconnect. Sometimes for a few seconds but several times for several minutes. After checking all wiring, doing some research and trial & error we discovered that it is a problem with the truck and the solar on the camper that is making the brakes dis…
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While towing our camper that has solar power our trailer brakes would randomly disconnect. Sometimes for a few seconds but several times for several minutes. After checking all wiring, doing some research and trial & error we discovered that it is a problem with the truck and the solar on the camper that is making the brakes disconnect. This happens randomly but quite often and it happened to us several times while towing in the mountains of Colorado. It is definitely a safety hazard to not have the trailer brakes. We have towed the same camper with other trucks including the 2023 Chevy that we owned before this truck and have never had a problem.
NHTSA ODI #11585114
Mileage unknown · Apr 24, 2024
Service Brakes
I have been going through a nightmare with my new 2024 Silverado 2500HD with the trailer brake that randomly connects and disconnects. My wife and I live Part-time in our 5th wheel RV and pull it on average once a week as we move from place to place for 6 mo out of the year. The issue is very random and we have had the truck at…
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I have been going through a nightmare with my new 2024 Silverado 2500HD with the trailer brake that randomly connects and disconnects. My wife and I live Part-time in our 5th wheel RV and pull it on average once a week as we move from place to place for 6 mo out of the year. The issue is very random and we have had the truck at two different dealers to try and solve the problem. The Truck dealers point to the RV Mfg and the RV Mfg point to the truck Mfg. After doing quite a bit of searching, I found a GM tech bulletin GM 6379278 in regards to this issue so I now see on the internet and youtube many others are having the same issue. This appears to be quite the life threatening issue that can easily end badly. They talk about a solar pkg or generating package causing this problem, I have neither. The bulletin is applicable to 2024 3500's and 2500's
NHTSA ODI #11585043
1,700 miles · Mar 29, 2024
Electrical SystemService Brakes, Hydraulic
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving with a travel trailer attached to the vehicle, the braking system intermittently failed to operate while depressing the brake pedal. The contact stated that the "Check Trailer Wiring" message was displayed on the instrument panel and then fol…
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The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving with a travel trailer attached to the vehicle, the braking system intermittently failed to operate while depressing the brake pedal. The contact stated that the "Check Trailer Wiring" message was displayed on the instrument panel and then followed by the "Trailer Brakes Connected," message. The vehicle had been taken to a dealer; however, no defect was found with the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 1,700.
NHTSA ODI #11580125
Mileage unknown · Feb 7, 2024
Electrical SystemFuel/propulsion SystemSteering
Truck sends safety lights on dash one day and the next day they go off. Truck is running rough and has subpar fuel mileage driving 55 to 65 miles per hour. Esc light comes on and steering wheel changes sides to drive straight. Information screen goes black and flashes while driving. I have been in contact with gmc and they…
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Truck sends safety lights on dash one day and the next day they go off. Truck is running rough and has subpar fuel mileage driving 55 to 65 miles per hour. Esc light comes on and steering wheel changes sides to drive straight. Information screen goes black and flashes while driving. I have been in contact with gmc and they said I have to report to you before they will do anything. There was a recall for my type of Truck for poor fuel consumption but my vin was not included. I feel my truck has fell through the cracks and is in need of serious repairs. 72k for this truck and now I am having nothing but problem I feel used... please help! Thanks , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11570573
Mileage unknown · Jan 30, 2024
EngineFuel/propulsion SystemUnknown Or Other
After 3 days of using the truck I parking the vehicle with a trailer and I stop the truck and turn off to check the back and when I try to start the engine don’t work and all the lights turn on low battery,no key,service service esc, traction control, and I stuck with the whole cabin outside of the drive way , pedestrians must u…
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After 3 days of using the truck I parking the vehicle with a trailer and I stop the truck and turn off to check the back and when I try to start the engine don’t work and all the lights turn on low battery,no key,service service esc, traction control, and I stuck with the whole cabin outside of the drive way , pedestrians must use the street to instead of the sidewalk, take it to the dealer and they say it is the computer must be replace it .
NHTSA ODI #11568911
Official recalls
4Aug 13, 2026
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Consequence & remedy
Consequence: Driving with underinflated tires can increase the risk of a crash.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
Additional source detail variants (2)
Tires:pressure Monitoring And Regulating Systems
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Consequence: Driving with underinflated tires can increase the risk of a crash.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
Tires
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Consequence: Driving with underinflated tires can increase the risk of a crash.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
Nov 26, 2024
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Consequence & remedy
Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Feb 1, 2024
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence & remedy
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Aug 3, 2023
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Consequence & remedy
Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗