Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 26 of 139 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports1 fire reports2 injury reports
What owners actually said
139 reports
2,000 miles · Sep 26, 2024
Electrical System
The contact owns a 2024 Chevrolet Silverado 2500 used for hauling a 2024 Grand Design RV. The contact stated that on several occasions while towing the trailer, the messages that the "Trailer Brakes Disconnected "and "Trailer Brakes Reconnected" were displayed but disappeared every 5 minutes. The vehicle was taken to the dealer;…
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The contact owns a 2024 Chevrolet Silverado 2500 used for hauling a 2024 Grand Design RV. The contact stated that on several occasions while towing the trailer, the messages that the "Trailer Brakes Disconnected "and "Trailer Brakes Reconnected" were displayed but disappeared every 5 minutes. The vehicle was taken to the dealer; however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.
NHTSA ODI #11616599
7,000 miles · Aug 27, 2024
Electrical System
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving 65 MPH hauling a trailer, the brake control disabled message was displayed. There were no warning lights illuminated. The contact decelerated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not …
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The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving 65 MPH hauling a trailer, the brake control disabled message was displayed. There were no warning lights illuminated. The contact decelerated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.
NHTSA ODI #11611162
Mileage unknown · Aug 21, 2024
Electrical SystemService Brakes
See attached document for complaint.
NHTSA ODI #11609897
Mileage unknown · Aug 20, 2024
Service Brakes
When pulling trailer trailer brakes keep disconnecting
NHTSA ODI #11609651
Mileage unknown · Jul 28, 2024
StructureUnknown Or Other
After a rain storm the tailgate started malfunctioning. Now it does it all the time even on pure sunny days. It will go up and down randomly without anyone touching a button. It does it so much it drained both batteries, which left the truck inoperable. The dealer said it’s not under the recall that’s out for other trucks and to…
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After a rain storm the tailgate started malfunctioning. Now it does it all the time even on pure sunny days. It will go up and down randomly without anyone touching a button. It does it so much it drained both batteries, which left the truck inoperable. The dealer said it’s not under the recall that’s out for other trucks and to just bring it up for repair.
NHTSA ODI #11604957
Mileage unknown · Jul 24, 2024
Tires
Tires lt275/65r20 is the size. I purchased my truck Oct 2023. The day after i got home. I noticed a bulge in the sidewall of the front tire. I took it to the dealer the next day and they replaced it. But not after they accused me of hitting something. Luckily i had the picture the salesman had sent prior to me purchasing the tr…
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Tires lt275/65r20 is the size. I purchased my truck Oct 2023. The day after i got home. I noticed a bulge in the sidewall of the front tire. I took it to the dealer the next day and they replaced it. But not after they accused me of hitting something. Luckily i had the picture the salesman had sent prior to me purchasing the truck and it was visible there. So a few weeks noticed 2 tires had same problem. Dealer again tried to say it was caused by an impact. They would not replace. so i called goodyear who had no problem replacing them at Belle tire. This past sunday, same tires that were replaced had a bulging in the side walls again! Belle tire replaced AGAIN under goodyear warranty but with 2 different good year tires. So I don't know if this is a good year defect or wrong tire being sold for these large trucks. The safety of my family is important to me, and these tires problems are scary. I purchased this truck from Hubler Chevrolet in Indianapolis.
NHTSA ODI #11604182
Mileage unknown · Jul 17, 2024
Unknown Or Other
AC will not run while truck is in idle. I was told by the dealer all GM trucks with the 6.6 gasoline engine this is a standard on them. this is a major safety issue when it becomes 100 F outside.
NHTSA ODI #11602911
Mileage unknown · Jul 17, 2024
Unknown Or Other
AC will not run while truck is in idle. I was told by the dealer all GM trucks with the 6.6 gasoline engine this is a standard on them. this is a major safety issue when it becomes 100 F outside.
NHTSA ODI #11602909
Mileage unknown · Jul 5, 2024
Electrical SystemService Brakes
When pulling trailers I frequently get warning to check trailer wiring. I have gotten this warning with every trailer I have towed to include, my travel trailer(camper), livestock trailer, car hauler trailer and enclosed cargo trailer. It is intermittent but frequent. I am unsure if trailer brakes will engage during this failure…
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When pulling trailers I frequently get warning to check trailer wiring. I have gotten this warning with every trailer I have towed to include, my travel trailer(camper), livestock trailer, car hauler trailer and enclosed cargo trailer. It is intermittent but frequent. I am unsure if trailer brakes will engage during this failure.
NHTSA ODI #11599325
Mileage unknown · Jul 4, 2024
Unknown Or Other
Side mirrors are loose at pivot point, driving at highway speed can blow them closed to the window causing a lack of visibility and requiring me to exit and pull the mirrors back out. Extensive research has not revealed a solution, I have inquired with my dealer, they will not follow up. This has happened several times.
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Consequence & remedy
Consequence: Driving with underinflated tires can increase the risk of a crash.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
Additional source detail variants (2)
Tires:pressure Monitoring And Regulating Systems
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Consequence: Driving with underinflated tires can increase the risk of a crash.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
Tires
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Consequence: Driving with underinflated tires can increase the risk of a crash.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Consequence & remedy
Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence & remedy
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Consequence & remedy
Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 Chevrolet Silverado 2500 Problems, Complaints & Recalls | Skip That Year
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