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2023 Chevrolet Silverado 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Chevrolet Silverado 2500 do not stand out strongly from the model-year median of 81.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 47 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports2 fire reports1 injury reports

Engine complaints

7 reports
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Mileage unknown · May 6, 2026
Electrical SystemEngine

Truck will not release the key consistently upon shutting down the truck. The interlock will not allow it to turn fully off and pull out despite being placed in park.

NHTSA ODI #11736161

Mileage unknown · Mar 17, 2026
Engine

GM should be ashamed of themselves not covering the shift to park issue that they have created. This is a known issue and should be recalled. It is impacting thousands of consumers.

NHTSA ODI #11724985

Mileage unknown · Jul 17, 2025
EngineUnknown Or Other

I was on a two lane driving down the road and getting up to speed. I was still about 45 miles per hour on my way up to 55 mph my vehicle started de rating very fast as I’m driving and then my engine shut off. I had no control over my steering as I made a turn to get off the two-lane road because there was no shoulder. I had to t…

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I was on a two lane driving down the road and getting up to speed. I was still about 45 miles per hour on my way up to 55 mph my vehicle started de rating very fast as I’m driving and then my engine shut off. I had no control over my steering as I made a turn to get off the two-lane road because there was no shoulder. I had to turn the steering wheel really hard and was not able to control the vehicle at all because the engine shut down completely. Everything shut down. I was sticking out in the road. I have no clue yet. What caused it I had to get it towed to a dealership. I just thank God I wasn’t on an interstate but still I was on a two lane and had just topped over a small hill where nobody could see me when they topped the little hill. It could’ve been a very dangerous situation.

NHTSA ODI #11674155

Mileage unknown · Jul 3, 2025
EnginePower TrainVehicle Speed Control

Component/System: The Allison 10‑speed (10L1000) transmission valve body catastrophically failed on [XXX], while driving Sunday afternoon down Galveston Seawall Blvd. The truck abruptly dropped from 45 mph into limp mode in heavy traffic, forcing me to pull into the bike lane to avoid being rear‑ended. The vehicle remains at Cla…

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Component/System: The Allison 10‑speed (10L1000) transmission valve body catastrophically failed on [XXX], while driving Sunday afternoon down Galveston Seawall Blvd. The truck abruptly dropped from 45 mph into limp mode in heavy traffic, forcing me to pull into the bike lane to avoid being rear‑ended. The vehicle remains at Classic Chevrolet (Galveston, TX) awaiting the OEM valve body—which is on national backorder—and the complete transmission assembly is likewise unavailable. The failed valve body and transmission are available for inspection upon request. Safety Risk: Unexpected limp mode and gear lock‑up in heavy traffic create an immediate risk of rear‑end collisions or side impacts as surrounding drivers have no warning of sudden deceleration or loss of drive. Reproduction/Confirmation: Classic Chevrolet diagnosed and confirmed the failed valve body on May 12, 2025. Their service advisor and my assigned GM Case Agent (#[XXX]) have both acknowledged the defect but report no parts available for repair. Inspections: The vehicle has been inspected by Classic Chevrolet under warranty. GM Customer Care has reviewed my service orders and correspondence. No police or insurance inspections occurred, as no collision ensued—however, the roadside inspection at Classic Chevrolet confirmed the mechanical failure. Warnings/Symptoms: There were no prior warning lamps, messages, or symptoms before the failure. The valve body failure occurred without any advance indication. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11671056

29,000 miles · Nov 13, 2024
EnginePower Train

The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an a…

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The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.

NHTSA ODI #11625011

Mileage unknown · Jun 1, 2024
Electrical SystemEngineService Brakes

Vehicle was towing Horse Trailer. Gave an indication message to check trailer break wiring. I did so and all was working fine. I loaded my horses and pulled out onto the road. Traveling 10 mph the truck completely shut off, no brakes, No warning, I helplessly rolled to a stop. The truck then turned on electrically, but did n…

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Vehicle was towing Horse Trailer. Gave an indication message to check trailer break wiring. I did so and all was working fine. I loaded my horses and pulled out onto the road. Traveling 10 mph the truck completely shut off, no brakes, No warning, I helplessly rolled to a stop. The truck then turned on electrically, but did not start the engine completely by itself. Two minutes later, the truck turned itself off electrically. The motor was never running. I had it towed to a dealership in which it took them five days to repair. The truck has 17,000 miles on it. If I would’ve been traveling on the expressway or going any faster, I could’ve killed people.. I personally have PTSD from ever driving this truck hooked to a trailer again. There should have been some kind of warning system. I should have never lost my brakes. I purchased this truck as a towing vehicle from my Horse Trailer And now I am terrified to use it!

NHTSA ODI #11591954

Mileage unknown · Apr 3, 2023
Engine

Engine oil leaking from the lower engine oil cooler line from the radiator. Oil leaked from a small crack under the fitting.

NHTSA ODI #11515084

Official recalls

1

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.