2013 Chevrolet Malibu

The car suddenly shows the service StabiliTrak engine power reduced, just like what was recalled on the 2016-2018 Chevrolet Malibu. Even though it's a 2013 Chevy Malibu, mine has the same issues. Please call me back at [XXX] to provide more information on the issues my car is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Chevrolet Malibu. The contact stated that while the vehicle was parked in the garage after two weeks, he started the vehicle and reversed onto the driveway. The driver's side and passenger's side air bags deployed without impact or warning. There were no reported injuries. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 111,000.

The Generator control module failed on the vehicle causing the battery to lose charge and then the car to shut down. When looking for the part online I came across a bulletin 13142c which talked about the same exact issue that I faced. according to the bulletin the gcm was to have been replaced, however when searching the service history at the Chevy dealer there was a note that the gcm had been inspected, but never replaced. I am looking into this matter to see if I can be reimbursed for the costs of the labor and parts related to the gcm. On a side note this failure did come directly after the car was in a accident where the driverside front end of the car was damaged. The technicians said that the gcm failure had no relationship to the accident.

While driving my vehicle the rear toe link broke leaving me stranded on the side of the road. With no dealers close I replaced the passenger rear toe link to get the car mobile again. Once that was done I called the dealer to setup an appointment to do the recall repair. After dropping the car off at the dealer I received a call back stating that I would need to replace my OEM lug nuts at an inflated dealer price in order for them to do the repair. My issue is that these OEM lug nuts should also be included in the recall because I've done nothing to create an issue with the lug nuts. Swelling lug nuts is a major ongoing issue among the big 3 automakers and this should be corrected. Allowing the companies to sell cars with low quality lug nuts is insane. Dealers thinking that customers should pay for a flaw in their own design of the lug nuts before they will do any repairs is even more insane. How my car sits now I am refused recall service on my car that is unsafe to drive due to them releasing cars with unsafe lug nuts. Then to add a paywall to you getting your recall repairs. This is extremely unsafe and unethical, and I pray that the NHTSA will do something about this ongoing issue that is putting millions of Americans in danger and allowing these companies to take advantage of their customer base. I took action to bring this to your attention and I hope you will take preventive action to keep Americans safe on the roads.

The contact owns a 2013 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the rear tow link fractured. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V633000 (Suspension) and the contact was informed that the lug nuts were swollen. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 250,000.

In July 2023, my husband was driving ON THE HIGHWAY when the car suddenly decelerated itself. A system error message came up saying service stabilitrak and reduced engine power - he couldn't go more than 40 mph. We took it to the repair shop and they determined the high pressure fuel failed and the engine was running off the lift pump. They replaced the high pressure fuel pump with gasket and pressure line. Then, in late September 2023, the car turned off while my husband was driving (while he was stopped). He was able to turn it back on and drive it home. There were no warning lights/messages. We took it to the repair shop, but there were no error codes and they were unable to determine the issue. Next, at the end of October 2023, when coming to a stop the vehicle shut off again - almost every time my husband would come to a stop. When this happened, it still had power (because the radio was still on), but he had to shut vehicle off completely and restart it each time. There were no warning lights/messages. We took it back to the repair shop. Again, no codes were stored in ecm/tcm. This time, they test drove it while monitoring the data. They determined that the torque converter clutch was hanging up. They also experienced some long shifts and occasional slippage and determined that the transmission would need to be replaced. The issues above are just the most recent issues. Aside from regular brakes, tires, and oil changes, other work I’ve had done on the car includes the repair/replacement of: rear suspension toe link recall (three times), water pump, brake booster vacuum, a/c compressor, timing chain, guides, tensioner, cam actuators, intake and cam actuators, exhaust cam solenoid, exhaust manifold bolts with associated hardware and gaskets, thermostat (twice), battery (twice), spark plugs, and back left hub assembly. I have still have the documentation for all of the above.

After my car battery was professionally replaced my airbag light came on. GM dealer service got a code of B101D requiring the airbag control module to be replaced. There are no new compatible modules available in the US. Two GM dealers advised getting a used module that had not been in an airbag deployment. Upon obtaining a compatible module the dealer is now getting a code of B3902, this code indicates that the environment identifier of the module does not match the vehicle and prohibits further programming permitting the airbags to function properly. So GM has intentionally prohibited compatible modules from salvage cars and they are no longer making new modules for my car. How is this ethical, legal, safe or environmentally sound? Are consumers expected to junk a perfectly good automobile absent a $100 part? Is this practice required by some regulation prohibiting airbag modules from being salvaged and reprogrammed?