NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
976 reports180,000 miles · Nov 23, 2008
Visibility
THE WIFE STARTED THE CAR AND IT HAD SOME LIGHT FROST ON THE WINDSHIELD SHE LET THE CAR WARM UP FOR ABOUT 10 MINUTES WHEN SHE CAME BACK OUT THE FROST HAD TURNED TO WATER SO SHE TURNED ON THE WIPERS AND THEY JUST WENT NUTS THE RIGHT WIPER WENT OVER TOP OF THE LEFT ONE SO SHE HAD TO GET OUT AND PHYSICALLY PUSH THEM DOWN SHE THEN CO…
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THE WIFE STARTED THE CAR AND IT HAD SOME LIGHT FROST ON THE WINDSHIELD SHE LET THE CAR WARM UP FOR ABOUT 10 MINUTES WHEN SHE CAME BACK OUT THE FROST HAD TURNED TO WATER SO SHE TURNED ON THE WIPERS AND THEY JUST WENT NUTS THE RIGHT WIPER WENT OVER TOP OF THE LEFT ONE SO SHE HAD TO GET OUT AND PHYSICALLY PUSH THEM DOWN SHE THEN CONTINUED WITH HER DAY WHEN I CAME HOME FROM WORK SHE TOLD ME ABOUT IT SO I WENT OUT TO SEE AND FOUND THAT THE WINDSHIELD WIPER TRANSMISSION ARMS WERE BROKEN AT ONE END ON THE RIGHT HAND SIDE SO I THEN TOOK THEM OUT TO REPLACE THEM AND WHEN I LOOKED THEM UP ON THE INTERNET AND FOUND THERE WAS A RECALL ON RECORD, SO I AM GOING TO CONTACT THE 1-800-222-1020 AND SEE JUST WHAT I CAN HAVE DONE. *TR
NHTSA ODI #10249612
120,000 miles · Oct 2, 2008
Electrical SystemFuel System, Gasoline
PASSLOCK SYSTEM FAILURE. HAPPENS VERY FREQUENTLY (THREE TO FOUR TIMES A WEEK) AND CAR CANNOT BE STARTED FOR AT LEAST 10 MINUTES WHILE THE SYSTEM RESETS ITSELF. THIS PROBLEM WAS MISDIAGNOSED SEVERAL TIMES BY DIFFERENT (WELL-QUALIFIED) MECHANICS AND WOUND UP COSTING OVER 1500 DOLLARS IN UNNEEDED REPAIRS TO THE FUEL PUMP AND FUEL …
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PASSLOCK SYSTEM FAILURE. HAPPENS VERY FREQUENTLY (THREE TO FOUR TIMES A WEEK) AND CAR CANNOT BE STARTED FOR AT LEAST 10 MINUTES WHILE THE SYSTEM RESETS ITSELF. THIS PROBLEM WAS MISDIAGNOSED SEVERAL TIMES BY DIFFERENT (WELL-QUALIFIED) MECHANICS AND WOUND UP COSTING OVER 1500 DOLLARS IN UNNEEDED REPAIRS TO THE FUEL PUMP AND FUEL LINE SEVERAL TIMES. GM IS AWARE OF THIS PROBLEM AND REFUSES TO DO A RECALL. *TR
NHTSA ODI #10244259
Mileage unknown · Sep 29, 2008
Electrical SystemInjury
I HAVE A 1998 CHEVY MALIBU THAT DOES NOT START DUE TO A FAULTY RESET PASSLOCK SYSTEM. CHEVROLET DOES NOT KNOW HOW TO FIX IT. IT IS CLEARLY DANGEROUS SINCE I AM GOING TO GET MUGGED OR WORSE WAITING THE 10 MINUTES IT TAKES TO "FOOL" THE ANTI-THEFT SYSTEM AND GET THE CAR TO START. THERE ARE OVER 1000 COMPLAINTS ALL OVER THE INTE…
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I HAVE A 1998 CHEVY MALIBU THAT DOES NOT START DUE TO A FAULTY RESET PASSLOCK SYSTEM. CHEVROLET DOES NOT KNOW HOW TO FIX IT. IT IS CLEARLY DANGEROUS SINCE I AM GOING TO GET MUGGED OR WORSE WAITING THE 10 MINUTES IT TAKES TO "FOOL" THE ANTI-THEFT SYSTEM AND GET THE CAR TO START. THERE ARE OVER 1000 COMPLAINTS ALL OVER THE INTERNET, IN VARIOUS YEARS OF MANUFACTURE OF THIS DEFECTIVE CHEVROLET PRODUCT. THERE MUST BE SOME SOLUTION TO THIS. THE OTHER NIGHT I WAS IN A DARK PARKING LOT FOR 20 MINUTES WAITING FOR MY CAR TO LET ME DRIVE HOME. I CALLED GM AGAIN AND WAS TOLD THEY STILL DO NOT KNOW WHY THIS IS OCCURRING IN THE MALIBU BUT JUST THAT IT HAS SOMETHING TO DO WITH THE PASSLOCK SYSTEM AND THE CAR "THINKS" IT IS BEING ROBBED. PLEASE ROB MY CAR. THEN I WILL BE SAFE!! *TR
NHTSA ODI #10243913
158,986 miles · Sep 27, 2008
Visibility
DRIVING TO WORK IN HEAVY RAIN ON A BUSY STREET AND THE WINDSHIELD WIPER ON THE RIGHT COLLIDED WITH THE LEFT AND THEY JUST STOPPED WORKING CAUSING ME TO ALMOST CRASH INTO THE CAR INFRONT OF ME. HAD TO PULL OVER BECAUSE THERE WAS NO VISIBILITY AND HAD TO WAIT AN HOUR UNTIL THE RAIN STOPPED. THE PIVOT HOUSING AS THE DEALER CALLED …
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DRIVING TO WORK IN HEAVY RAIN ON A BUSY STREET AND THE WINDSHIELD WIPER ON THE RIGHT COLLIDED WITH THE LEFT AND THEY JUST STOPPED WORKING CAUSING ME TO ALMOST CRASH INTO THE CAR INFRONT OF ME. HAD TO PULL OVER BECAUSE THERE WAS NO VISIBILITY AND HAD TO WAIT AN HOUR UNTIL THE RAIN STOPPED. THE PIVOT HOUSING AS THE DEALER CALLED IT IS CRACKED AND THE WIPERS WILL NOT OPERATE BECAUSE OF THE DESIGN. *TR
NHTSA ODI #10243624
140,000 miles · Sep 10, 2008
Steering
WHILE ATTEMPTING A LEFT TURN THE WHEEL BECAME DIFFICULT TO TURN AS IF THE POWER STEERING HAD GONE OUT. CLUNKING NOISE WAS HEARD AND WHEEL SUDDENLY SURGED TO THE RIGHT. WHEEL HAS BECOME INCREASINGLY DIFFICULT TO TURN LEFT ACCOMPANIED BY STRAIN ON THE POWER STEERING. PROBLEM HAS NOT BEEN FIXED. *TR
NHTSA ODI #10241682
Mileage unknown · Aug 22, 2008
Steering
ON AUGUST 21, 2008, I WAS DRIVING THE CAR ON A LEVEL, STRAIGHT ROAD AND HEARD A SNAP. THE STEERING OF THE CAR GOT REALLY LOOSE AND SQUIRRELLY. I PULL OVER TO CHECK FOR LOOSE COMPONENTS UNDER THE WHEEL WELLS. EVERYTHING LOOKED TIGHT. LATER I LOOKED UNDER THE HOOD AT THE RACK AND PINION AND HAD A HELPER TURN THE STEERING WHEEL…
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ON AUGUST 21, 2008, I WAS DRIVING THE CAR ON A LEVEL, STRAIGHT ROAD AND HEARD A SNAP. THE STEERING OF THE CAR GOT REALLY LOOSE AND SQUIRRELLY. I PULL OVER TO CHECK FOR LOOSE COMPONENTS UNDER THE WHEEL WELLS. EVERYTHING LOOKED TIGHT. LATER I LOOKED UNDER THE HOOD AT THE RACK AND PINION AND HAD A HELPER TURN THE STEERING WHEEL LEFT AND RIGHT BECAUSE IT WAS DIFFICULT TO MAINTAIN CONTROL TO THE LEFT. ONCE THE WHEEL WAS TURNED LEFT, I SAW THE WHOLE RACK MOVE UP AND DOWN FROM THE FRAME OF THE ENGINE CRADLE. FROM THE LOOKS OF IT A PART THAT HELD IT DOWN BROKE. *TR
NHTSA ODI #10239260
81,000 miles · Aug 17, 2008
Suspension
CAR WAS PARKED IN DRIVEWAY, I WENT INTO CAR TO GET SOMETHING OUT OF THE GLOVE COMPARTMENT ALL OF A SUDDEN THIS LOUD BANG! I WALKED AROUND THE CAR TO TRY TO FIND OUT WHAT CAUSED THIS, COULD NOT SEE ANYTHING OUT OF THE ORDINARY. I THEN SAT IN CAR AND TURNED THE STEERING WHEEL TO ONE SIDE, WENT OUT TO CHECK TIRES, BOTH TIRES TURNE…
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CAR WAS PARKED IN DRIVEWAY, I WENT INTO CAR TO GET SOMETHING OUT OF THE GLOVE COMPARTMENT ALL OF A SUDDEN THIS LOUD BANG! I WALKED AROUND THE CAR TO TRY TO FIND OUT WHAT CAUSED THIS, COULD NOT SEE ANYTHING OUT OF THE ORDINARY. I THEN SAT IN CAR AND TURNED THE STEERING WHEEL TO ONE SIDE, WENT OUT TO CHECK TIRES, BOTH TIRES TURNED. DID THE SAME FOR THE OTHER SIDE, ALL OKAY. GOT IN CAR, BACKED OUT OF DRIVEWAY AND THEN ANOTHER LOUD BANG. BACKED THE CAR UP INTO THE DRIVEWAY. HAD IT FLAT BEDDED TO THE REPAIR SHOP. AS THE OTHER COMPLAINTS ARE NOTED IT WAS THE SPRING - THE REPAIR MAN SAID THANK GOD YOU WEREN'T DRIVING THE CAR IT COULD HAVE CAUSED A SERIOUS ACCIDENT. HAD TO HAVE SPRING, STRUTS AND STRUT MOUNTS REPLACED. AT THAT POINT I WAS SO SCARED TO DRIVE THIS VEHICLE AND POSSIBLY HAVE THE SAME THING HAPPEN TO THE OTHER SIDE, I ASKED THEM TO REPLACE BOTH. I CALLED CHEVROLET HEADQUARTERS TO ASK IF THIS IS ON A RECALL OR IF THERE HAVE BEEN ANY OTHER COMPLAINTS LIKE THIS FILED, THE REPRESENTATIVE SAID THEY HAVE NO RECALLS AND NOTHING ON RECORD OF THIS PROBLEM WITH OTHER CHEVROLET MALIBU OWNERS. *TR
NHTSA ODI #10238554
112,222 miles · Jul 31, 2008
Suspension
THE FRONT LEFT, DRIVER SIDE, SPRING BROKE WHILE DRIVING AT APPROXIMATELY 5 MILES PER HOUR ON A SMOOTH PAVED ROAD. THIS WAS THE 2ND TIME THIS HAS HAPPENED ON THE SAME CAR. THE FIRST TIME WAS THE RIGHT FRONT SIDE. I WAS DRIVING SLOWER SO THE TIRE DID NOT BLOW FROM THE SHARP BROKEN SPRING END RUBBING ON IT. THE SPRING WAS REPLACED …
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THE FRONT LEFT, DRIVER SIDE, SPRING BROKE WHILE DRIVING AT APPROXIMATELY 5 MILES PER HOUR ON A SMOOTH PAVED ROAD. THIS WAS THE 2ND TIME THIS HAS HAPPENED ON THE SAME CAR. THE FIRST TIME WAS THE RIGHT FRONT SIDE. I WAS DRIVING SLOWER SO THE TIRE DID NOT BLOW FROM THE SHARP BROKEN SPRING END RUBBING ON IT. THE SPRING WAS REPLACED WITH NO OTHER DAMAGE. AFTER READING ABOUT MANY OTHERS HAVING THE SAME PROBLEM I DECIDED TO SUMIT COMPLAINTS HOPING WE CAN PREVENT ANY INJURIES OR DEATHS. I CAN NOT UNDERSTAND WHY GM HAS NOT RECALLED THESE CARS AND HOW MANY ACCIDENTS GO UNREPORTED WITH THIS THE CAUSE. *TR
NHTSA ODI #10236497
102,619 miles · Jul 31, 2008
Suspension
DRIVING AT APPROXIMATELY 10 MPH ON A SMOOTH DRY ROAD SUDDENLY THE FRONT RIGHT SIDE SPRING BROKE DAMAGING THE STRUT AND TIRE. THANKFULLY, THIS WAS AT A SLOW SPEED OR SOMEONE COULD HAVE BEEN KILLED. THE TIRE, SPRING AND STRUT WERE REPLACED. *TR
NHTSA ODI #10236489
113,000 miles · Jul 18, 2008
Visibility
TL*THE CONTACT OWNS A 1998 CHEVROLET MALIBU. WHILE DRIVING IN A RAINSTORM, THE CONTACT ACTIVATED THE WINDSHIELD WIPERS AND THEY BEGAN TO CROSS OVER EACH OTHER. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE PASSENGER SIDE WIPER BLADE WAS VERY LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE VIN WA…
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TL*THE CONTACT OWNS A 1998 CHEVROLET MALIBU. WHILE DRIVING IN A RAINSTORM, THE CONTACT ACTIVATED THE WINDSHIELD WIPERS AND THEY BEGAN TO CROSS OVER EACH OTHER. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE PASSENGER SIDE WIPER BLADE WAS VERY LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V068000 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES). THE VEHICLE HAS NOT BEEN SERVICED BY THE DEALER. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 113,000.
NHTSA ODI #10234796
Official recalls
3Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Dec 11, 2003
CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
Mar 8, 2001
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE "SALT BELT" STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, AND WYOMING. IF A BUILDUP OF SNOW OR ICE RESTRICTS THE MOVEMENT OF THE PASSENGER SIDE WINDSHIELD WIPER ARM, THE PIVOT HOUSING CAN CRACK AND THE WIPERS WILL NOT OPERATE.
Consequence & remedy
Consequence: REDUCED VISIBILITY IN INCLEMENT WEATHER COULD LEAD TO A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE PASSENGER SIDE WINDSHIELD WIPER PIVOT HOUSING. OWNER NOTIFICATION BEGAN AUGUST 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR OLDSMOBILE AT 1-800-442-6537.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6RQ04006 · Windshield Wiper Failure
Opened Jul 7, 2004 · Closed Jan 13, 2005
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE WIPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.
Additional source detail variants (2)
Visibility:windshield Wiper/washer
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE WIPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.
Visibility:windshield Wiper/washer:linkages
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE WIPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.
RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
EA00019 · Windshield Wiper
Opened Jul 12, 2000 · Closed Mar 6, 2001
Status: closed (inferred from source dates) · Visibility
ON FEBRUARY 22, 2000, THE OFFICE OF DEFECTS INVESTIGATION (ODI) INITIATED PE00-009 BASED ON SEVEN REPORTS OF WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 1997 & 1998 CHEVROLET MALIBU & OLDSMOBILE CUTLASS VEHICLES.THE INVESTIGATION WAS UPGRADED TO EA00-019 ON JULY 12, 2000.DURING THE COURSE OF THE INVESTIGATION, IT WAS FOUND THAT THE FAILURES WERE THE RESULT OF FRACTURE OF THE PASSENGER-SIDE WINDSHIELD WIPER PIVOT HOUSING (SUBJECT COMPONENT).SUCH A FRACTURE LED TO AN IMMEDIATE AND IRRECOVERABLE LOSS OF WINDSHIELD WIPER FUNCTION.GMREPORTED THAT THE MATERIAL COMPOSITION (50% GLASS-REINFORCED ACETAL) OF THE SUBJECT COMPONENT WAS INSUFFICIENT TO WITHSTAND STRESSES IMPOSED BY CERTAIN FROZEN PRECIPITIATION ACCUMULATIONS.THE SUBJECT COMPONENT MATERIAL WAS CHANGED TO THE STRONGER 50% GLASS-REINFORCEDNYLON-6, EFFECTIVE JANUARY 98.OBSOLETE SERVICE PART WERE DISCARDED.GM WILL REPLACE THE SUBJECT COMPONENTS IN 129,427 SUBJECT VEHICLES FOUND IN 28 STATES (AK, CO, CT, DE, ID, IL, IN, IA ME, MD, MA, MI, MN, MT, NE, NH, NJ, NY, ND, OH, PA, RI, SD, UT, VT, WV, WI, WY), THE DISTRICT OF COLUMBIA, AND ALL CANADIAN PROVINCES.THESE STATES ACCOUNTED FOR 91% OF THE CONSUMER COMPLAINTS IDENTIFIED ABOVE.ODI WILL MONITOR THIS COMPAIGN FOR ADEQUATE EFFCTIVENESS AND, IF NECESSARY, TAKE FURTHER ACTION IN THE FUTURE.FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS MATTER IS UNJUSTIFIED AT THIS TIME.THE ENGINEERING ANALYSIS IS CLOSED.
EA00010 · Stop Lamp Assembly Overheat
Opened Mar 27, 2000 · Closed Aug 9, 2001
Status: closed (inferred from source dates) · Exterior Lighting
There is no summary currently available
PE00009 · Windshield Wiper
Opened Feb 22, 2000 · Closed Jul 12, 2000
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
PE99071 · Stop Lamp
Opened Nov 17, 1999 · Closed Mar 27, 2000
Status: closed (inferred from source dates) · Exterior Lighting
There is no summary currently available
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