Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
400–25K
4225–50K
5250–75K
2875–100K
25100–150K
8150K+
195 reports with mileage · 105 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 96 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Lane Departure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports11 fire reports7 injury reports
What owners actually said
300 reports
4,000 miles · Feb 13, 2017
Exterior Lighting
I WENT OUT THE NIGHT OF AUGUST 28TH TO CELEBRATE THE ARRIVAL OF MY FIRST CHILD. AS MY FRIEND AND I WERE RETURNING HOME AROUND 1 AM ON THE 29TH OF AUGUST, I WAS STOPPED FOR DRIVING WITH NO HEADLIGHTS ON. I ASKED THE OFFICER HOW CAN THAT BE CONSIDERING I HAVE AUTOMATIC HEADLIGHTS. HE DIDN'T EVEN UNDERSTAND THERE WERE AUTONOMOUS EQ…
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I WENT OUT THE NIGHT OF AUGUST 28TH TO CELEBRATE THE ARRIVAL OF MY FIRST CHILD. AS MY FRIEND AND I WERE RETURNING HOME AROUND 1 AM ON THE 29TH OF AUGUST, I WAS STOPPED FOR DRIVING WITH NO HEADLIGHTS ON. I ASKED THE OFFICER HOW CAN THAT BE CONSIDERING I HAVE AUTOMATIC HEADLIGHTS. HE DIDN'T EVEN UNDERSTAND THERE WERE AUTONOMOUS EQUIPMENT IN VEHICLES TODAY. THE POLICE OFFICER APPLIED FOR A WARRANT FOR MY BLOOD AND DREW IT WITHOUT MY CONSENT. WHEN I GOT TO THE JAIL, I TOLD THEM I DIDN'T WANT TO TALK TO ANYONE OTHER THAN MY ATTORNEY OR JUDGE. THEY TOOK THIS AS SIGN OF HAVING SUICIDAL THOUGHTS. THEY HAD TWO GUARDS ASK ME FOR MY CLOTHES IN EXCHANGE FOR A BEACH BLANKET WHICH WOULD ONLY COVER THE BOTTOM, UPPER, FRONT, OR BACK SIDE OF MY BODY. ALL THIS BECAUSE I HAD A DEFECTIVE SAFETY DEVICE. THE OFFICER STATED HE NOTICED THE CAR'S HEADLIGHT WERE OFF AFTER I WAS HIT WITH HIGH BEAMS. THE SENSOR TURNS THE LIGHTS OFF WHEN IT'S HIT BY A PHOTON AND SLIPS INTO A DELAY SCENARIO. AND DOESN'T TURN THEM ON UNTIL THE SENSORS BELIEVE IT'S DARK ENOUGH. WHATEVER THAT IS. THE STATE'S (TEXAS) LAW REQUIRED THE LIGHT TO BE ON WHILE DRIVING BETWEEN A CERTAIN TIME FRAME. I'VE REPORTED THIS ISSUE TO THE MANUFACTURER ON TWO OCCASIONS. I'M ASKING THAT YOU INCLUDE STATE REGULATIONS SO THAT THIS KIND OF THING DOESN'T HAPPEN TO ANYONE ELSE. THIS EXPERIENCE HAS REALLY SHAKING MY TRUST WITH FEDERAL GOVERNMENT AGENCIES. IN FOLLOWING THE FEDERAL REGULATIONS TRYING TO ADDRESS SAFETY, IT SEEMS A LAW WAS BROKEN. AM I PROTECTED BY ANY FEDERAL PREEMPTION PROVISIONS? I HAVE A HARD TIME UNDERSTANDING WHY MY BLOOD HAD TO BE TAKEN WHEN IT WAS THE SOFTWARE MAKING THE DECISIONS. ARE THERE ANY SAFEGUARDS? I AM CONCERNED WITH WHO ELSE THIS WILL EFFECT.
NHTSA ODI #10954393
300 miles · Nov 17, 2016
Electrical SystemUnknown Or Other
TRUNK AUTOMATICALLY POPS OPEN WHILE DRIVING DOWN THE HIGHWAY/ROAD, WHILE PARKED, AND WHEN INITIALLY STARTING AND WON'T PROPERLY CLOSE DUE TO THE LATCH RECYCLING CONSTANTLY WHEN IT POPS OPEN. PURCHASED VEHICLE IN OCT 2015 AND REPORTED TO THE DEALERSHIP WITHING THE FIRST COUPLE DAYS. IT HAS BEEN IN TO HAVE REPAIRED ON 3 SEPARATE…
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TRUNK AUTOMATICALLY POPS OPEN WHILE DRIVING DOWN THE HIGHWAY/ROAD, WHILE PARKED, AND WHEN INITIALLY STARTING AND WON'T PROPERLY CLOSE DUE TO THE LATCH RECYCLING CONSTANTLY WHEN IT POPS OPEN. PURCHASED VEHICLE IN OCT 2015 AND REPORTED TO THE DEALERSHIP WITHING THE FIRST COUPLE DAYS. IT HAS BEEN IN TO HAVE REPAIRED ON 3 SEPARATE OCCASIONS WITH THE SAME ISSUE REOCCURRING. EXTREMELY UNSAFE!
NHTSA ODI #10926783
20,821 miles · Nov 10, 2016
Electrical System
2015 CHEV. IMPALA-SHORTLEY AFTER I PUT THE KEY IN THE IGNITION TO START IT. I PUT IT IN REVERSE OR DRIVE THE CAR HESITATE THEN GERKS IN THE DIRECTION IM GOING. THEREVVVVBBVCDEEB BFVB B FV BB IS A DELAY IN EVERTHING ON THE DASHBOARD. EX. IF I TRY TO TURN THE RADIO UP RIGHT AFTER STARTING MY CAR THE VOLUME WILL NO TURN U…
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2015 CHEV. IMPALA-SHORTLEY AFTER I PUT THE KEY IN THE IGNITION TO START IT. I PUT IT IN REVERSE OR DRIVE THE CAR HESITATE THEN GERKS IN THE DIRECTION IM GOING. THEREVVVVBBVCDEEB BFVB B FV BB IS A DELAY IN EVERTHING ON THE DASHBOARD. EX. IF I TRY TO TURN THE RADIO UP RIGHT AFTER STARTING MY CAR THE VOLUME WILL NO TURN UP.
NHTSA ODI #10925380
14,300 miles · Nov 2, 2016
Unknown Or Other
THE POSTS IMPLEMENTED TO KEEP THE FLOOR MATS FROM SLIDING UNDER THE PEDALS ON THE DRIVER SIDE ARE LOOSELY ATTACHED TO THE CARPET ONLY AND EASILY RIP OUT CAUSING THE MATS TO SLIDE BACK UNDER THE PEDALS. THESE POSTS ARE NOT ATTACHED TO THE FLOOR BOARDS OR FRAME, THEY ARE ONLY ATTACHED TO A 1/4" PIECE OF FABRIC THAT IS THE FLOOR…
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THE POSTS IMPLEMENTED TO KEEP THE FLOOR MATS FROM SLIDING UNDER THE PEDALS ON THE DRIVER SIDE ARE LOOSELY ATTACHED TO THE CARPET ONLY AND EASILY RIP OUT CAUSING THE MATS TO SLIDE BACK UNDER THE PEDALS. THESE POSTS ARE NOT ATTACHED TO THE FLOOR BOARDS OR FRAME, THEY ARE ONLY ATTACHED TO A 1/4" PIECE OF FABRIC THAT IS THE FLOOR CARPET. THESE POSTS SHOULD BE ATTACHED TO THE FLOOR BOARD OR FRAME AS THEY ARE A SAFETY FEATURE.
NHTSA ODI #10923817
42,000 miles · Oct 27, 2016
Electronic Stability Control (esc)
"SEVICE STABILITRAK" LIGHT CAME ON, THEN 2 HOURS LATER ABS LIGHT CAME ON AND ON EVERY LEFT TURN THERE IS A CRUNCHING SOUND IN THE FRONT TIRE AND ALARMS SOUND, AND MY ENGINE STARTED STALLING AS I WAS TURNING ONTO A BUSY STREET, ALMOST WAS IN A CRASH. WHEN I MADE IT HOME I RESEARCHED IT AND FOUND MANY OTHER IMPALA OWNERS HAVE THE …
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"SEVICE STABILITRAK" LIGHT CAME ON, THEN 2 HOURS LATER ABS LIGHT CAME ON AND ON EVERY LEFT TURN THERE IS A CRUNCHING SOUND IN THE FRONT TIRE AND ALARMS SOUND, AND MY ENGINE STARTED STALLING AS I WAS TURNING ONTO A BUSY STREET, ALMOST WAS IN A CRASH. WHEN I MADE IT HOME I RESEARCHED IT AND FOUND MANY OTHER IMPALA OWNERS HAVE THE SAME PROBLEM, SAME SCENARIO. THIS CANNOT BE A COINCIDENCE THAT EVERY CHEVY CUSTOMER IS DESCRIBING THIS SAME SITUATION. CHEVROLET NEEDS TO HAVE A RECALL ON THESE IMPALA'S. WE ALL LOVE OUR IMPALA'S BUT YOU CANNOT ALLOW US TO BE OUT THERE ON THE ROAD IN DANGER. WE WANT TO SUPPORT AMERICAN MADE!! PLEASE DO THE RIGHT THING AND FIX THIS PROBLEM.
NHTSA ODI #10919716
4,000 miles · Oct 25, 2016
Electrical System
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN SYSTEM FAILED. THE CONTACT HAD TO PRESS THE HORN WITH FORCE TO BE ABLE TO SOUND A WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HORN SYSTEM WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILU…
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TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN SYSTEM FAILED. THE CONTACT HAD TO PRESS THE HORN WITH FORCE TO BE ABLE TO SOUND A WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HORN SYSTEM WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
NHTSA ODI #10918842
Mileage unknown · Sep 28, 2016
Structure
BODY RECALL. THE PAINT ON MY 2015 CHEVY IMPALA SEEMS TO BE DEFECTIVE. IT HOLDS AN IMPRINT OF EVERYTHING THAT TOUCHES THE VEHICLE. OR IT MAY BE A FAULTY CLEAR COAT. BUT THE PAINT JOB IS DEFECTIVE.
NHTSA ODI #10910157
480 miles · Aug 11, 2016
EngineService Brakes
SEVERE VIBRATION WITH FOOT ON BRAKE PEDAL TRANSMISSION IN DRIVE, THE COLDER THE OUTSIDE TEMP. THE WORSE THE VIBRATION GETS. BEEN TO DEALERSHIP 6 TIMES DIFFERENT REPAIRS MADE NOTHING WORKED. I HAVE ALL REPAIR DOCUMENTS. CHEVROLET ACKNOWLEGED THE PROBLEM HOWEVER HAS NO SOLUTION.
NHTSA ODI #10895149
12,000 miles · Jul 19, 2016
Exterior LightingCrash
THE HID HEADLIGHT BEAM OF THE 2015 CHEVROLET IMPALA LT IS VERY POOR. THE BEAM OF LIGHT IN THE LOW SETTING PROVIDES NO ILLUMINATION TO THE SIDES OF THE ROAD, FORWARD ILLUMINATION IS MARGINAL. I CONTEND THAT WHEN THE 2015 IMPALA LIGHTS ARE ON THE HIGH OR "BRIGHT" SETTING IT IS COMPRABALE TO THE LOW BEAM SETTING IN MY 2012 IMPALA. …
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THE HID HEADLIGHT BEAM OF THE 2015 CHEVROLET IMPALA LT IS VERY POOR. THE BEAM OF LIGHT IN THE LOW SETTING PROVIDES NO ILLUMINATION TO THE SIDES OF THE ROAD, FORWARD ILLUMINATION IS MARGINAL. I CONTEND THAT WHEN THE 2015 IMPALA LIGHTS ARE ON THE HIGH OR "BRIGHT" SETTING IT IS COMPRABALE TO THE LOW BEAM SETTING IN MY 2012 IMPALA. IN MODERATE TO HEAVY WEATHER, RAIN, SLEET, SNOW THE HEADLIGHTS OFFER NO ASSISTANCE, DRIVER IS NAVIGATING BLIND, CAN NOT EVEN SEE THE LINES ON THE ROAD. I LIVE AND DRIVE PRIMARILY IN A RURAL AREA, ALONG WITH THE WEATHER CONDITIONS THERE ARE MANY WILDLIFE HAZARDS. I HAVE EXPERIENCED SEVERAL CLOSE ENCOUNTERS WITH WILDLIFE AND TWO IMPACTS, ONE WITH A DEER CAUSING SUBSTANTIAL DAMAGE TO MY CAR. I SIMPLY CAN NOT SEE ANYTHING UNTIL IT IS DIRECTLY IN FRONT OF THE CAR. IT IS IN MY JUDGEMENT THESE HEADLIGHTS ARE UNSAFE NOT ONLY FOR THE OCCUPANTS OF THE VEHICLE, BUT OTHERS SHARING THE ROADS WITH THE VEHICLE.
NHTSA ODI #10886022
16,957 miles · Jul 2, 2016
Steering
I AM WRITING THIS EMAIL IN REGARDS T MY 2015 CHEVROLET IMPALA. ON MARCH 14TH 2016 I PURCHASED A USED 2015 CHEVROLET IMPALA. WHEN I PURCHASED THE IMPALA IT HAD 12,050 MILES. MARCH 17TH 2016 ONLY THREE DAYS AFTER I PURCHASED THE CAR, I GOT IN THE CAR TO HEAD TO WORK, WHEN I TURNED THE CAR ON THERE WAS AN ERROR STATING POWER STEERI…
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I AM WRITING THIS EMAIL IN REGARDS T MY 2015 CHEVROLET IMPALA. ON MARCH 14TH 2016 I PURCHASED A USED 2015 CHEVROLET IMPALA. WHEN I PURCHASED THE IMPALA IT HAD 12,050 MILES. MARCH 17TH 2016 ONLY THREE DAYS AFTER I PURCHASED THE CAR, I GOT IN THE CAR TO HEAD TO WORK, WHEN I TURNED THE CAR ON THERE WAS AN ERROR STATING POWER STEERING NEEDS SERVICE. THE STEERING WHEEL WOULD NOT TURN AND WAS IN A LOCKED POSITION. I CALLED THE DEALERSHIP AND AT THAT POINT THEY SAID THEY HAD TO SEND A TOW TRUCK TO PICK UP THE VEHICLE. AROUND 11:00AM THAT DAY A TOW TRUCK CAME TO PICK UP THE CAR AND I WENT WITH THE TOW TRUCK TO THE DEALERSHIP TO PICK UP A LOANER VEHICLE. A FEW HOURS LATER I RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING MY CAR WAS REPAIRED AND I COULD PICK IT UP. WHEN I PICKED UP THE CAR I WAS TOLD THERE WAS A COMMUNICATION ERROR WITH THE POWER STEERING PROBLEM THE SYSTEM WAS RESET AND I SHOULD HAVE NO PROBLEMS MOVING FORWARD . PLEASE SEE ATTACHED DOCUMENT DATED MARCH 17TH 2016. ON MAY 6TH 2016, I WAS BACKING OUT OF GARAGE/ DRIVEWAY AND AS I WENT TO TURN (STILL IN REVERSE POSITION) I SUDDENLY WAS UNABLE TO STEER THE CAR. I IMMEDIATELY CALLED THE DEALERSHIP AND WAS SENT TO A VOICEMAIL DUE TO THE TIME BEING AFTER HOURS. I THEN PROCEED TO TURN THE CAR ON AND OFF SEVERAL TIMES AND THE WARNING WENT OFF AND I WAS ABLE TO MOVE THE CAR INTO A SAFE POSITION ON THE ROAD. PLEASE SEE ATTACHED DOCUMENT DATED MAY 11 2016. ON JUNE 25TH 2016 IT HAPPENED AGAIN AND THIS TIME I WAS DRIVING. I THANK GOD THAT MY BOYFRIEND AND I WERE ON A SIDE STREET AND WE WERE GOING AT A VERY SLOW SPEED. I CALLED THE DEALERSHIP IMMEDIATELY AND WAS TOLD TO BRING THE CAR IN FOR SERVICE.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Consequence & remedy
Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
Consequence & remedy
Consequence: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year