Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
400–25K
4225–50K
5250–75K
2875–100K
25100–150K
8150K+
195 reports with mileage · 105 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 96 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Lane Departure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports11 fire reports7 injury reports
What owners actually said
300 reports
79,361 miles · Jun 24, 2019
Power Train
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING, THE SPEED FAILED TO EXCEED 50 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHEVROLET BUICK GMC (1220 E STONE DR, KINGSPORT, TN 37660, (423) 343-5036) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID WAS DIRTY AND NEEDED TO BE FLUS…
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TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING, THE SPEED FAILED TO EXCEED 50 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHEVROLET BUICK GMC (1220 E STONE DR, KINGSPORT, TN 37660, (423) 343-5036) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID WAS DIRTY AND NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO JACKSON CHEVROLET BUICK GMC (1975 N MAIN ST, LAFAYETTE, GA 30728,(706) 638-4222) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,361.
NHTSA ODI #11222141
52,254 miles · Jun 23, 2019
Electrical System
BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER (DIC) DUE TO WATER INTRUSION. CHEVROLET IS REPLACING THE PART(S) UNDER WARRANTY BUT THE PART(S) ARE CURRENTLY NOT AVAILABLE AND HAVE BEEN ON BACK-ORDER FOR SEVERAL WEEKS. THE FOLLOWING THREE (3) SAFETY FUNCTIONS ARE NOT OPERATING: "REAR CROSS TRAFFIC ALERT"…
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BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER (DIC) DUE TO WATER INTRUSION. CHEVROLET IS REPLACING THE PART(S) UNDER WARRANTY BUT THE PART(S) ARE CURRENTLY NOT AVAILABLE AND HAVE BEEN ON BACK-ORDER FOR SEVERAL WEEKS. THE FOLLOWING THREE (3) SAFETY FUNCTIONS ARE NOT OPERATING: "REAR CROSS TRAFFIC ALERT", "REAR PARK ASSIST" AND "LANCE CHANGE ALERT WITH SIDE BLIND ZONE ALERT". ALSO HAVE NOTICED THE "FORWARD COLLISION WARNING ALERT" IS NOT FUNCTIONING. GM CUSTOMER CARE STATES THE PART(S) ARE ON ORDER. ESTIMATED DELIVERY TIME IS UNKNOWN.
NHTSA ODI #11221995
100,600 miles · Jun 23, 2019
Electrical SystemFire
BLIND SIDE DETECTORS MALFUNCTION, SMELL OF WIRE BURNING IN THE CAR, ALL DASHBOARD SYSTEMS STOPPED WORKING WHILE DRIVING ON HIGHWAY.
NHTSA ODI #11221959
120,000 miles · Jun 21, 2019
Electrical SystemElectronic Stability Control (esc)Fire
MY SIDE DETECTION SYSTEM HAS FAILED AND NOT WORKING ON MY 2015 CHEVY IMPALA LT. MY CAR NEARLY CAUGHT ON FIRE TWICE NOW. WHITE SMOKE WAS BILLOWING FROM MY TAILLIGHTS AND BEFORE THAT MY ENTIRE INSTRUMENT CLUSTER WENT DEAD. AT FIRST IT SAID TO HAVE IT SERVICED. THEN MY FOB WOULD NO LONGER UNLOCK MY DOORS WITHOUT MANUALLY USING IT,…
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MY SIDE DETECTION SYSTEM HAS FAILED AND NOT WORKING ON MY 2015 CHEVY IMPALA LT. MY CAR NEARLY CAUGHT ON FIRE TWICE NOW. WHITE SMOKE WAS BILLOWING FROM MY TAILLIGHTS AND BEFORE THAT MY ENTIRE INSTRUMENT CLUSTER WENT DEAD. AT FIRST IT SAID TO HAVE IT SERVICED. THEN MY FOB WOULD NO LONGER UNLOCK MY DOORS WITHOUT MANUALLY USING IT, THE SAME DAY MY CAR WOULD NOT START. I HAD ALL SORTS OF LIGHTS AND WARNINGS GO OFF. MY WHOLE COMPUTER SYSTEM WENT HAYWIRE THUS NOT BEING ABLE TO START MY CAR. AFTER GETTING MY CAR STARTED, I DID NOT HAVE ANY GAUGES, LIGHTS,NOTHING. IT WAS VERY DANGEROUS DRIVING
NHTSA ODI #11221825
71,315 miles · Jun 17, 2019
Steering
I WAS PULLING OUT OF THE GAS STATION ON TO A BUSY HIGHWAY WHEN THE STEERING WHEEL BECAME VERY DIFFICULT TO MOVE AND A MESSAGE CAME UP ON MY DASH SAYING "WARNING: POWER STEERING SYSTEM FAILURE DRIVE WITH CAUTION. I WAS ABLE TO GET THE CAR TO A PARKING LOT AND POWER CYCLE WITH NO EFFECT. AFTER LETTING THE CAR SIT FOR 15 MINUTES I …
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I WAS PULLING OUT OF THE GAS STATION ON TO A BUSY HIGHWAY WHEN THE STEERING WHEEL BECAME VERY DIFFICULT TO MOVE AND A MESSAGE CAME UP ON MY DASH SAYING "WARNING: POWER STEERING SYSTEM FAILURE DRIVE WITH CAUTION. I WAS ABLE TO GET THE CAR TO A PARKING LOT AND POWER CYCLE WITH NO EFFECT. AFTER LETTING THE CAR SIT FOR 15 MINUTES I RESTARTED IT AND THE POWER STEERING WAS WORKING NORMALLY. THIS IS THE SECOND TIME IT HAS FAILED.
NHTSA ODI #11220572
38,000 miles · Jun 15, 2019
Exterior LightingStructure
WATER FILLING TRUNK AND GETTING THE BACK SEAT CARPET WET. MOLD SMELL UNTIL I DISCOVERED THE TRUNK NEEDS TO BE DRAINED. FOUND LEAKING GASKETS ON TAIL LIGHTS. BUMPER NEEDS TO BE REMOVED. COMMON PROBLEM DEALER WILL NOT FIX UNDER WARRANTY. I ONE OF THE TAIL LIGHTS ALSO FAILED. 38K MILES
NHTSA ODI #11220312
98,700 miles · May 30, 2019
Air BagsElectrical System
MY SERVICE AIRBAG LIGHT AS WELL AS CHECK ENGINE LIGHT GO ON AND OFF WITH NO APPARENT REASON. I BELIEVE AN ELECTRICAL ISSUE.
NHTSA ODI #11210804
37,000 miles · May 23, 2019
Fuel/propulsion SystemSteering
WHILE DRIVING HOME FROM WORK POWER STEERING LOST POWER ON BRIDGE & COULD BARELY TURN WHEEL HAD THE VEHICLE TOWED TO DEALER WHEN I WAS INFORMED IT WAS ALSO LEAKING GAS FUMES
NHTSA ODI #11209583
Mileage unknown · May 23, 2019
Electrical SystemExterior LightingStructure
THE TRUNK OF THE CAR LEAKS AROUND THE TWILIGHTS CAUSING THE TWILIGHTS TO SHORT OUT AND WATER TO GET INTO THE TRUNK
NHTSA ODI #11209572
84,000 miles · May 17, 2019
Electrical System
SIDE VEHICLE DETECTION GETS HOT AND SMOKES. CAUSING ELECTRICAL MALFUCTION.IN MOTION AND STANDING STILL.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Consequence & remedy
Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
Consequence & remedy
Consequence: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year