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2013 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
272Owner complaints

Model-year median: 3.5

1Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
441
2010505
2011258
2012272
2013634
2014300
2015111
2016
Compare all Impala years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electronic Stability Control (esc)
108Electrical System
52Service Brakes
51Steering
34Power Train
33
All reported categories
Engine
30Wheels
23Unknown Or Other
22Vehicle Speed Control
20Air Bags
19Suspension
17Traction Control System
17Tires
9Fuel/propulsion System
8Exterior Lighting
5Visibility/wiper
4Structure
3Engine And Engine Cooling
2Forward Collision Avoidance
2Fuel System, Gasoline
2Service Brakes, Hydraulic
2Visibility
2Equipment
1Seat Belts
1Seats
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

221 reports with mileage · 51 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electronic Stability Control (esc). Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports0 fire reports9 injury reports

What owners actually said

272 reports
4,200 miles · Jun 28, 2013
EngineTraction Control SystemVehicle Speed Control

"SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER" WARNING DURING NORMAL DRIVING ON MY WAY TO WORK THIS MORNING. THE CAR SUDDENLY DECELERATED AND STARTED RUNNING TERRIBLY, CAUSING A POTENTIAL SAFETY ISSUE. I'VE ONLY HAD THE CAR FOR 2 MONTHS! APPARENTLY THIS HAS BEEN A COMMON PROBLEM WITH IMPALAS FOR SEVERAL YEARS NOW THAT GM …

Read full complaint

"SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER" WARNING DURING NORMAL DRIVING ON MY WAY TO WORK THIS MORNING. THE CAR SUDDENLY DECELERATED AND STARTED RUNNING TERRIBLY, CAUSING A POTENTIAL SAFETY ISSUE. I'VE ONLY HAD THE CAR FOR 2 MONTHS! APPARENTLY THIS HAS BEEN A COMMON PROBLEM WITH IMPALAS FOR SEVERAL YEARS NOW THAT GM IS SEEMINGLY UNABLE TO FIX. HAD I KNOWN ABOUT THIS ISSUE I WOULD NOT HAVE PURCHASED AN IMPALA. GM SOLD ME A LEMON. VERY DISAPPOINTED. *TR

NHTSA ODI #10522229

Mileage unknown · Oct 11, 2012
Power Train

2013 CHEVROLET IMPALA RENTAL CAR. CONSUMER WRITES IN REGARDS TO SHIFT INDICATOR ISSUES *TGW THE CONSUMER STATED GM THOUGHT IT WAS A GOOD IDEA TO REMOVE THE LETTERS FROM THE SHIFT INDICATOR CONSOLE BETWEEN THE TWO FRONT SEATS. INSTEAD, GM PUT THE SHIFT INDICATOR AT THE VERY BOTTOM OF THE SPEEDOMETER, DIRECTLY OVER THE STEERING …

Read full complaint

2013 CHEVROLET IMPALA RENTAL CAR. CONSUMER WRITES IN REGARDS TO SHIFT INDICATOR ISSUES *TGW THE CONSUMER STATED GM THOUGHT IT WAS A GOOD IDEA TO REMOVE THE LETTERS FROM THE SHIFT INDICATOR CONSOLE BETWEEN THE TWO FRONT SEATS. INSTEAD, GM PUT THE SHIFT INDICATOR AT THE VERY BOTTOM OF THE SPEEDOMETER, DIRECTLY OVER THE STEERING WHEEL. WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, THE SHIFT INDICATOR ON THE CONSOLE DASH WAS BLOCKED BY THE STEERING WHEEL. FURTHERMORE, THE HANDS OF THE DRIVER, WOULD ALSO BLOCK THE INDICATOR ON THE SPEEDOMETER.

NHTSA ODI #10480421

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.